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I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does. How do I get Firefox to allow this to happen again?

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does.… (διαβάστε περισσότερα)

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does. How do I get Firefox to allow this to happen again?

Ερώτηση από rjhnatiuk 3 εβδομάδες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 6 ημέρες πριν

The connection has timed out message

I have a MAC, I need to use Firefox to open a website. I've installed the certificate properly and the website was running well, a couple of days ago I'm not able to open… (διαβάστε περισσότερα)

I have a MAC, I need to use Firefox to open a website. I've installed the certificate properly and the website was running well, a couple of days ago I'm not able to open the website and I've tried everything. Reinstall Firefox, import the certificate again, but nothing seems to work.

I keep getting the following message: The connection has timed out.

An error occurred during a connection to XXXX WEBSITE NAME XXXX

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Ερώτηση από Clementine25 5 μήνες πριν

Τελευταία απάντηση από FredMcD 5 μήνες πριν

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Firefox not saving cookies for websites with exceptions

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every si… (διαβάστε περισσότερα)

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every single time I access those sites, regardless of the fact that are saved to the list.

Ερώτηση από cvwest 4 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

Unable to access the WEB Manager of my ARRIS SGB6782-AC Wireless Cable Modem Gateway (Error code: SSL_ERROR_UNSUPPORTED_VERSION

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security… (διαβάστε περισσότερα)

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security certificate.

I have been using a Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway (purchased at TARGET) for over five years without significant issues. About three weeks ago my MoCA network began having issues. I tried to login to the WEB Manager of the Gateway at (192.168.0.1) using FireFox. I got the following FireFox Msg:

Secure Connection Failed

An error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.

I finally used an old version of "Internet Explorer" which allowed me to bypass the security warning and connect via a direct ethernet port of the gateway. Evidently someone (Spectrum claims they didn't) downloaded a different firmware version into my Gateway. (D30GW-EAGLE-1.5.4.0-GA-10-NOSH) i.e. not the factory original version. The WEB Manager interface is different, password requirements are enhanced, the MoCA feature can't be enabled, and it seems Arris no longer provides a security certificate for the 192.168.0.1 Gateway address.

Considering the complete lack of cooperation of Spectrum and Arris, I think it is unlikely that I will ever be able to recover the factory original firmware; So... How about adding an "exception" feature to FireFox settings to allow me to at least access my "unsecure" Gateway. I really don't want to go back to using IE. By the way, I wrote this on a WIN 8.1 HP laptop. My main machine is a Dell XPS8300 running WIN 10.

Thanks, Robert R. Hurley

Ερώτηση από robert_hurley 3 μήνες πριν

Τελευταία απάντηση από numalb25 2 μήνες πριν

I cannot log into Firefox on my Mac Mini using the my email address and password, the Mac Mini keeps saying my password is incorrect.

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my … (διαβάστε περισσότερα)

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my Mac Mini using the same email address and password, the Mac Mini keeps saying my password is incorrect.

I'm running Firefox version 100 on both my Macbook Air and my Mac Mini. The sync feature works fine between my MacBook Air and my iPhone. The Firefox account works excellent between my MB Air and iPhone, but I would like to have my bookmarks, history and passwords synced to my Mac Mini as well.

The "only" way I know how to log into my Firefox account on my Mac Mini is using my email address and password. The same email address and password works fine on my MB Air and iPhone. But when I enter my email address and password on my Mac Mini, I get the "Incorrect password" message. I have carefully re-entered my password several times with no success.

I am concerned about "resetting" my password as the dialogue suggests I may lose my bookmarks, logins, and passwords. I really, really, don't want to do that. Besides, they work fine on my MacBook Air and iPhone.

I don't have a resolution to this issue. Any suggestions?

Thanks in advance, Glenn Cooper

Ερώτηση από glenn.cooper 3 μήνες πριν

Τελευταία απάντηση από glenn.cooper 2 μήνες πριν

The box "Delete Cookies and Site Data when Firefox is closed" becomes unchecked every time I quit Firefox.

The box "Delete Cookies and Site Data when Firefox is closed" becomes unchecked every time I quit Firefox. Is there a way to be sure that it stays checked so that I don't… (διαβάστε περισσότερα)

The box "Delete Cookies and Site Data when Firefox is closed" becomes unchecked every time I quit Firefox. Is there a way to be sure that it stays checked so that I don't have to open preferences every time I open Firefox?

Ερώτηση από aiharrismd 1 μήνα πριν

Τελευταία απάντηση από Terry 1 μήνα πριν

Search Baron

My browser appears to be being hijacked by something called search baron. We ran malware; CleanMyMac and searched for add ons and extensions, we uninstalled and reinstall… (διαβάστε περισσότερα)

My browser appears to be being hijacked by something called search baron. We ran malware; CleanMyMac and searched for add ons and extensions, we uninstalled and reinstalled Firefox, went into Users and Groups to look for any entries for search baron....all without success.

PLEASE HELP ME!!

Cindy [removed phone# from public]

Ερώτηση από cindyd1 3 εβδομάδες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 3 εβδομάδες πριν

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change log in email

Primary email no longer exists, I have 2nd email address but cannot access because log in email no longer exists. You keep asking me to log in to change primary email but… (διαβάστε περισσότερα)

Primary email no longer exists, I have 2nd email address but cannot access because log in email no longer exists. You keep asking me to log in to change primary email but I cannot log in because email does not exist any more. You are sending me in circles.

Ερώτηση από mikelin1 4 ημέρες πριν

Απάντηση από mikelin1 4 ημέρες πριν

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Secure Connection Failed PR_CONNECT_RESET_ERROR

By using the last version of Firefox (74.0) when visiting a website with security connection I got the following error : "Secure Connection Failed An error occurred durin… (διαβάστε περισσότερα)

By using the last version of Firefox (74.0) when visiting a website with security connection I got the following error : "Secure Connection Failed An error occurred during a connection to .............. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." With the previous versions of Firefox there was no such problem and I could visit the above website. So, please inform me what happened with ver. 74.0 ? By ver. 74.0 is no more supported some older security protocols which might have the above website, or this is a bug by the new ver. 74.0 ? Please inform me how this issue can be fixed ?

Ερώτηση από eladopoulos 2 έτη πριν

Τελευταία απάντηση από #367259 1 έτος πριν

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how do i get firefox to ALLOW sites to auto-relode a web page

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I hav… (διαβάστε περισσότερα)

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I have to click allow every time, in some cases I can't access the sight due to this. I want to either turn OFF this annoyance permanently or to be able to "white list" certain sites to allow it

Ερώτηση από mortimer.hobart 2 έτη πριν

Απάντηση από jscher2000 - Support Volunteer 2 έτη πριν

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Can't Undo permanent private browsing...?

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I d… (διαβάστε περισσότερα)

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I don't like it and want to uncheck it. But now it's greyed out and I can't find any way to change it back. It says I'm in permanent private browsing mode. There MUST be a way to change this back to how it was! What is it???

Ερώτηση από BlueAZ 2 έτη πριν

Απάντηση από jscher2000 - Support Volunteer 2 έτη πριν

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Firefox portable

Hi Is Firefox portable from this site secure or can I trust this site? portableapps.com I would like to use it on my usb for online shopping :) regards … (διαβάστε περισσότερα)

Hi Is Firefox portable from this site secure or can I trust this site? portableapps.com I would like to use it on my usb for online shopping :) regards

Ερώτηση από Gecko 2 έτη πριν

Απάντηση από FredMcD 2 έτη πριν

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changing user name

I'm starting gender transition, I prefer to have my name match my identity, but it's a long process to change a legal name. Is there a way to change it as a "to be change… (διαβάστε περισσότερα)

I'm starting gender transition, I prefer to have my name match my identity, but it's a long process to change a legal name. Is there a way to change it as a "to be changed to"?

Ερώτηση από Joey 2 έτη πριν

Απάντηση από McCoy 2 έτη πριν

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stop videos playing automatically in facebook when not logged in

Videos play automatically in fb even though FF set not to? Apparently you can stop if logged into fb. I want to stop if not logged into fb. I asked this before and found … (διαβάστε περισσότερα)

Videos play automatically in fb even though FF set not to? Apparently you can stop if logged into fb. I want to stop if not logged into fb. I asked this before and found disabling hardware acceleration did it but it happens again when i browse FB not logged in. I have FF set to block ALL sites from automatic playing. Why would i need to log in to fb to fix it?

Ερώτηση από OAKSFOX 2 έτη πριν

Τελευταία απάντηση από OAKSFOX 1 έτος πριν

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Why isn't DuckDuckGo, Startpage, Searx, etc. Default search engine?

Hello SUMO Team! I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manua… (διαβάστε περισσότερα)

Hello SUMO Team!

  I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manually add Startpage and others... 

 It just hurts me how a privacy browser has the Google search engine as default after all, most people come to Firefox for privacy and Google is the opposite. Maybe one of the developers can change that?

Thank you so much for trying to help me and Stay Safe!

Ερώτηση από Tommy 2 έτη πριν

Απάντηση από McCoy 2 έτη πριν

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Moving my passwords from old profile to profile in a newer version of firefox

Dear community, Transferring my passwords from an old profile backup (v 49) to a profile in a newer version of Firefox (v 77.01). I'm copying across the logins.json and k… (διαβάστε περισσότερα)

Dear community,

Transferring my passwords from an old profile backup (v 49) to a profile in a newer version of Firefox (v 77.01). I'm copying across the logins.json and key4.db files like it says here: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_passwords. but it still doesn't seem to show my passwords in the new Firefox version when I look in the preferences. I did happen to notice that the key file version is named 'key3.db' in the old profile whereas the corresponding file in the new profile is 'key4.db'. I don't think they're compatible. My question is can I move my passwords from the old profile to the new profile in Firefox v 77.01? Please can you tell me if I can do it offline/locally like this? I don't want to do it with Firefox sync. I'm currently having problems signing into Firefox sync so that isn't an option.

Kind regards,

Matt

Ερώτηση από mdv.fox 2 έτη πριν

Τελευταία απάντηση από mdv.fox 1 έτος πριν

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The printer control page on my local network is blocked because of certificate error.

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's li… (διαβάστε περισσότερα)

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's literally RIGHT NEXT TO MY COMPUTER! No path to the public internet is involved! How can I make this an exception (i.e. a "trusted site") to the certificate error blocking routine? I don't want to drop certificate checking for OUTSIDE web pages, just the one that controls my printer (the same IP address is accessible for printing and scanning, but not for editing my printer's options).

The frame for the printer's home page displays but with no data, and no data is displayed when anything is clicked. I've tried to add a screen shot but it doesn't upload.

Ερώτηση από Allan and Gayle Richardson 2 έτη πριν

Απάντηση από Wesley Branton 2 έτη πριν

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Firefox Autofill Frustration, Am I doing it wrong?

I love the AutoFill feature, with some exceptions. And I am hoping someone can offer a solution, even if it is to tell me I am doing it wrong. It seems like others would … (διαβάστε περισσότερα)

I love the AutoFill feature, with some exceptions. And I am hoping someone can offer a solution, even if it is to tell me I am doing it wrong.

It seems like others would have a similar problem, and it is sort of difficult to explain, although I'd think there would be a simple solution. Anyway, let me try to explain...

When I use the autofill option, it is usually while placing an order, or filling out my account details for whatever shopping site, or gaming profile, etc. But I have multiple addresses I need to consider when I am shopping, and need to send the order to one or the other, instead of my regular address. Like placing an order that I want sent to my mother's address.

As anyone knows, when you change something, like the address, state, zip or phone number, you end up with several autofill entries. Like this...

First Name, Last Name (My primary info, but I can't see it in the pop-up) First Name, Last Name (My primary info, but my work address, which I also don't see) First Name, Last NAME First Name, Last Name FIRST NAME, Last Name First Name, Last Name

These pop up, all valid options, the next time you start filling out a form. Which is great, because ONE of them is the one you would like to use, but there is no way to see WHICH one points to the one you need. The first one is my normal address, phone, etc, but the autofill pop up doesn't show you anything other than the name, the second is my work, but I can't see that it is... only the name. The third might be my mom's address, but again, I have no idea because only my name is shown...etc etc etc.

Is there a better autofill plugin out there, one that lets you label them? Or some way to show more than just the name? Just showing me the same name 12 times, without any way to know what the right one to use is, kinda makes the autofill feature useless for me. If I only had one phone, or one address, etc, the feature would work great. But since I have about a dozen addresses I routinely use, each with their own unique state or zipcode, or phone number, has rendered autofill useless unless I only need the common "top" one.

I hope I've made it clear what the problem is. And no, using a unique firefox profile for each is not the answer. I'd have to log out/off firefox and switch profiles several times in one shopping or gaming session, which would only make the solution highly annoying.

It would be nice to find a plugin, or any other solution, that would let me label, or differentiate each from the other when the autofill pop-up gives me the option to fill the form.

Like... Home - First Name, Last Name Work - First Name, Last Name Mom's - First Name, Last Name Gary's - First Name, Last Name

Anyone have a solution, or feel my pain? Or am I simply doing it wrong?

ANY help is greatly appreciated.

Ερώτηση από ldw 2 έτη πριν

Τελευταία απάντηση από Murf 1 έτος πριν