Φόρουμ υποστήριξης - Firefox

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

I'm not entirely sure what's happened, but I can describe it. My Macbook Air crashed for reasons unknown, and upon rebooting it, I attempted to open Firefox, but was met with the message "A copy of firefox is already open". I found some old guide on using Terminal to discover two different profiles for Firefox. After restarting my computer, I accessed my Firefox tabs from before, but now when I open links from my email account, they default to opening up a new Firefox window, one where it seems my bookmarks don't exist. How do I remove the second profile without losing my bookmarks?

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it correctly too. I have tried all the obvious things... refresh, clear cache, deleted the application and reinstalled. However, I still get the same disjointed view of my website.

Please see the first image of how it looks and the second image of how it should look doesn't seem to want to upload here!

The site is bodymind-fit.com

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server.

Reference #18.f697c68.1648515585.37d0ad20

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Is there a way to stop the download window opening everytime I download something? Never happened before. It's really annoying as I download a lot and the window will cover a lot of the site I'm downloading from.

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change email address from the drop down menu. I followed the setting attached. but it's still does it. I close Google tab, then go back and im signed out again! It's extremely annoying. How on earth can I fix this?

My tech info: Macbook Air Mac OS 12.2.1

Rebecca

I am using version 98.0.2. When I open my "manage bookmarks" folder on my iMac, I see a top set of bookmarks and a bottom set of bookmarks. I never separated these 2 groups. They are all my original bookmarks. Why are there now 2 separate groups?

Video playback fails to load. When accessing videos from Crunchyroll on a Macbook pro running Monterey2.3.1 (21E258) from Firefox 98.0.2 (64-bit), I see a spinning animation that never stops. I can access the same content from Crunchyroll by using Firefox from my iPhone without issue. I can view other streaming content like YouTube and Netflix without error. Is there a setting or other fix that I can employ to make this work? I have previously used a workaround with an extension that emulates a mobile environment. Unfortunately this no longer works. TIA for your help.

Eric Kirkpatrick

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62)

Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, etc.) Maps.google.com does not even load on Firefox.

Usually indicates 'waiting for fonts.google.' in the lower left hand corner, but site never loads. This is happening more frequently, on more and more websites.

Google Chrome has 0 issues loading the same websites. Firefox specific issue independent of ISP. Tried restarting, updating, etc. No luck.

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to go past version 99. Thanks for all help Michael Whitecotton

Hi there. I'm using Firefox on a windows and linux laptop with the same settings and version (98.02). On windows the Autofill Credit Cards settings show up, but on linux they don't. I already checked this question https://support.mozilla.org/en-US/questions/1305626 and applied all settings in about:config that were suggested there. I have no clue, why the two operating systems differ in that way.

How can I rename or delete folders in 'Other Bookmarks' and in 'Bookmarks'? I've tried over and over and searched support to no avail. I would also like to reorganize the order of the folders but I cannot move them from their position. i would appreciate any help.

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navigate the page. Have also noticed FF is loading everything slowly lately especially FB, which eventually stops loading as you scroll through the feed. I have cleared my caches etc to speed it up but has gone back to being slow. I have loved the concepts available with FF and hate to stop using it but it has become annoying.

Hi Support help!

In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications are showing in the right side of my Mac.

Now today they are even more aggressive and stacking up.

I've managed my Apple security settings and activated the natural firewall that comes with my Mac.

My Mac is up to date with latest operational systems.

My Firefox browser form Mozilla is up to date.

I've never experienced this problem previous and I've been using Mac since 2005. I upgrade every few years. and my latest Mac computer is about a year 1/2 old.

I have no other issues with my computer or my browser, Firefox.

I've been troubleshooting this through Mozilla support and have no add-ons or newly installed plugins.

I have no plug ins installed.

I've looked at my Firefox security settings and I did not have the pop-up blocker on but I'm not experiencing any issues with pop ups per se and I use Adobe creative cloud and have many other sites I use that have pop up window to enter data and perform functions so I'm not going to set it to cause me problems getting my work done since that is not even the issue here.

This concern is a notification that keeps showing up and I started by clearing my cache space On Mozilla Firefox privacy settings.

Now I'm asking to see if there is something else I can do to stop this notifications form happening. Its likely a simple answer I simply over looked?

When I go into my notifications on Apple Mac notifications are allowed and in many cases I need them but in this case as this recent events of odd spammy notifications on Firefox I don't need them unless they are real and I need to do something.

I did not click on any of them or try to open them.

These notifications describe needing to stop viruses, my computer is at risk, urgent with red caution symbols and other urgent notifications. My Mozilla Firefox account does not show anything like that and all my security updates are done for Firefox.

Help, please? Is it something obvious or am I needing to take certain actions?

I've cleared the Firefox cache in accessing info on the settings. And when I send this I will close and restart my computer.

Maybe nothing but a few days ago doing research I clicked a article that seemed fine in my search results but it took me to a completely different page and it asked to allow or not allow notifications. I clicked away form the page by closing out the tab.

They could be related but I haven't figure out how to stop it. Thanks in advance.

Arigato, Namaste.

I cannot log into certain web sites using Passwords with Firefox. Yesterday I was unable to upload an invoice on the Kensington.com site. Today I am totally blocked in my city's municipal web site. https://www.newtonma.gov/ I am trying to report a missed recycling pickup at their "301" site on the front page, and I have an account, but it will not accept the existing passwords and trying to change it blocked any further efforts, giving me a dead end by saying any password I use with Firefox is invalid. It's not all sites but it is some sites. The problem occurs with both Firefox 99.0 and Firefox99.01. Using it on a Mac running Big Sur, 11.6.5

Give me a fix to Firefox, if one exists. I noted the same problem was listed in 2014. I have deleted Firefox from my Mac. Downloaded it again and installed it. The same set of tabs appear. Help!! Using Mac OS Catalina, 10.15.7,