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Add-Ons don't work; Apple MacBook Air M1

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox … (διαβάστε περισσότερα)

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox Beta (which supports Apple Silicon but crashed a lot) and restarting my computer, as well as re-installing the Add-Ons. Nothing works. How can I fix this?

Ερώτηση από aaronkurz6 5 ημέρες πριν

Απάντηση από Tom J 5 ημέρες πριν

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Firefox keeps signing me out when restarting computer

Every time I restart my computer I get logged out of my Firefox account. This does not happen when I close the browser only when I shutdown or restart my computer. I have… (διαβάστε περισσότερα)

Every time I restart my computer I get logged out of my Firefox account. This does not happen when I close the browser only when I shutdown or restart my computer. I have tried removing add-ons and also making sure the browser remembers cookies when it closes. Is there a way so Firefox won't log me out and have to sign into sync after a computer restart?

Ερώτηση από Jacob 6 μήνες πριν

Απάντηση από FredMcD 6 μήνες πριν

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'recommended by pocket' option not visible in about:preferences#home, not in new tabs

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to ab… (διαβάστε περισσότερα)

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

Ερώτηση από rob92 6 μήνες πριν

Απάντηση από Shashank Shekhar 6 μήνες πριν

Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (διαβάστε περισσότερα)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Ερώτηση από tea4thee 5 μήνες πριν

Τελευταία απάντηση από Trainmanhowe 6 ημέρες πριν

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Mozilla language does not change

Hello, I have the language settings of Mozilla in English but on the menu and on the pop up windows the language is in Polish. The menu appears also with some functions i… (διαβάστε περισσότερα)

Hello,

I have the language settings of Mozilla in English but on the menu and on the pop up windows the language is in Polish. The menu appears also with some functions in Polish and some in English. I would like to remove completely the Polish language as an option but it not removable. Pictures attached.

Can someone help with how to solve this issue? Many thanks in advance!

Giorgos

Ερώτηση από giorgos.moutaftsis 4 μήνες πριν

Απάντηση από TyDraniu 4 μήνες πριν

Pinch Zoom Functionality

Q: Does anyone know if Firefox has maybe re-instated pinch zoom functionality for Mac users? Or if there is a decent work around available yet? And if not, anyone have … (διαβάστε περισσότερα)

Q: Does anyone know if Firefox has maybe re-instated pinch zoom functionality for Mac users?

Or if there is a decent work around available yet?

And if not, anyone have a good answer as to why Firefox overlooked it in their last major update? Seems rather shortsighted to me. Not being able to pinch zoom on my mac trackpad is highly frustrating. It's pretty much a deal breaker, making me want to migrate back to Chrome or elsewhere. Which is sad, because I thought I'd finally escaped Google for browsing.

Ερώτηση από seanyful 1 μήνα πριν

Τελευταία απάντηση από cor-el 1 μήνα πριν

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Suspicion of spam under the name of mozilla

Hi, it's the second time that I found a mail from "Firefox <Mozilla@e.mozilla.org>" in my spam folder. Its links seem suspicious to me, beginning with "https://clic… (διαβάστε περισσότερα)

Hi,

it's the second time that I found a mail from "Firefox <Mozilla@e.mozilla.org>" in my spam folder. Its links seem suspicious to me, beginning with "https://click.e.mozilla.org/" followed by long sequences of digits and letters. The mail's text is identical with parts of the German site "https://www.mozilla.org/de/". Subject line is "Schütze das Web, das du liebst". Maybe it's no spam/phishing, but I want to be shure.

Probably I'm wrong here, but I couldn't find a better place to post this. If so, could anyone tell me the right place to report this?

Thanks a lot! Thomas

Ερώτηση από thsteinbach 1 μήνα πριν

Απάντηση από Meskó Balázs 1 μήνα πριν

Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (διαβάστε περισσότερα)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Ερώτηση από ape 1 εβδομάδα πριν

Τελευταία απάντηση από FredMcD 1 εβδομάδα πριν

Constant Firefox tab crashing

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you t… (διαβάστε περισσότερα)

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you to a specific login window will crash more often.

For example, there is a site from Naver, whenever I try press login, a window for the signup will popup and then immediately crash. I can't even type a single letter on the login screen.

YouTube has also been a problem whenever I try to watch some videos. I sometimes have to refresh up to 10 or more times to make it to work.

I've tried the safe mode and the problem still persists. It seems like other browser is having some similar problems, so I am assuming there is something wrong with my hardware, but I don't know how to pin it down.

Can someone help me with this problem?


Support ID

bp-22b6355b-a119-44b2-a405-d5cd22160331

Ερώτηση από skypasser 1 εβδομάδα πριν

Τελευταία απάντηση από cor-el 1 εβδομάδα πριν

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Why is Firefox preventing me from opening links by closing it down?

Hello, I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language b… (διαβάστε περισσότερα)

Hello,

I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language back to English but the hamburger icon list is in Japanese. A minor issue but I can manage.

But this one is really annoying. I click on a link and it closes it down for me in 1 second. Here's a short clip of what I'm referring to.

https://streamable.com/hd9879

Please help me solve my problem. I just want to download files from my email.

Ερώτηση από jjtconstantino 6 ημέρες πριν

Απάντηση από cor-el 6 ημέρες πριν

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Cannot login Amazon with Firefox

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks. File not found Firefo… (διαβάστε περισσότερα)

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks.

File not found

Firefox can’t find the file at moz-extension://1119a7fa-a36f-3a4d-869a-ae79f68cb468/www.amazon.com//ref=as_sl_pc_tf_lc?&tag=alysion-20&camp=216797&creative=493901&linkCode=ur1&adid=0RP9SD4SM6SCX750MNZD&&ref-refURL=http://fotosaics.com/.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Ερώτηση από Sue 6 ημέρες πριν

Απάντηση από FredMcD 6 ημέρες πριν

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Sorting bookmarks on an Apple doesn't work (?)

Hi: I located the following instructions for sorting bookmarks: "Click Bookmarks and then click the Show All Bookmarks bar at the bottom. Right-clickHold down the Ctrl ke… (διαβάστε περισσότερα)

Hi:

I located the following instructions for sorting bookmarks: "Click Bookmarks and then click the Show All Bookmarks bar at the bottom. Right-clickHold down the Ctrl key while you click on the folder you want to sort, then select Sort By Name. The bookmarks in that folder will be sorted alphabetically.".

I followed them, got to sort but nothing happened regardless how many times I tried. Is this supposed to work on an Apple?

Thanks.

Ερώτηση από Sue 6 ημέρες πριν

Απάντηση από FredMcD 6 ημέρες πριν

Printing presentation on line with correct page orientation

I often need to print or download pdf presentation files from online sources which I used to do on Safari (I use imac) On Safari, the pdf presentation automatically rotat… (διαβάστε περισσότερα)

I often need to print or download pdf presentation files from online sources which I used to do on Safari (I use imac) On Safari, the pdf presentation automatically rotates on the print page, so then I can use "save as PDF" on portrait and everything looks good. (then I just rotate the file to landscape on Preview or PDFexpert to read the presentation).

When I try to do the same on Firefox, on the print page, the presentation does not rotate and remain landscape. The problem is, when I choose landscape to print, then the presentation is not centered on the page and skewed to one side so I get much wider margin on one side.

Is there a way to fix this issue?

I appreciate any advice or input!

Ερώτηση από 和音 6 ημέρες πριν

Making Firefox the default browser

I have a new MacBook Pro 2020 with MacOS Big Sur 11.0.1. I have made Firefox the default browser by going to the Apple menu and choosing System Preferences then choosing… (διαβάστε περισσότερα)

I have a new MacBook Pro 2020 with MacOS Big Sur 11.0.1. I have made Firefox the default browser by going to the Apple menu and choosing System Preferences then choosing General. I have also made Firefox the default browser by going to the Firefox menu and choosing Preferences then General. On that screen it says that Firefox is not my default browser and there is a box to click on that says "Make Default". I click on it then click on "use Firefox", but when I click on links in my email Safari still opens. Any suggestions.

Ερώτηση από skayj960 6 ημέρες πριν

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Tabs won't close, suddenly links open a new window instead of a new tab.

Suddenly tabs won't close & hitting "Command" & a link opens a new window instead of a new tab. Anyone know how to make tabs close & also how to revert to al… (διαβάστε περισσότερα)

Suddenly tabs won't close & hitting "Command" & a link opens a new window instead of a new tab. Anyone know how to make tabs close & also how to revert to allowing "command" + clicking a link to open in a new tab & not a new window? I've tried shift + re-opening Firefox & I tried 'safe mode' & it's still happening.

Ερώτηση από gah1114 5 ημέρες πριν

Απάντηση από gah1114 5 ημέρες πριν

"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (διαβάστε περισσότερα)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

Ερώτηση από box37 5 ημέρες πριν

Τελευταία απάντηση από FredMcD 5 ημέρες πριν

Firefox 83 Cannot clear ALL Cached Web Content

I tried three different ways, 10 times, to clear the "Cached Web Content" not matter what I do (6.0KB) remains? Can someone please help me out here? I cleared and cleare… (διαβάστε περισσότερα)

I tried three different ways, 10 times, to clear the "Cached Web Content" not matter what I do (6.0KB) remains?

Can someone please help me out here? I cleared and cleared, restarted the machine... I cannot get rid of the (6.0K)?

I'm using a 5 day old new MacBook Pro (16-inch, 2019), running MacOS Big Sur 11.0.1, using FireFox 83.0 (64-bit)

it's frustrating and I don't want anything stuck in my cache that might be tracking me, following me around.

Ερώτηση από joecrowley2 4 ημέρες πριν

Τελευταία απάντηση από joecrowley2 4 ημέρες πριν

preview thumbnails tab

Hello, first sorry for my english... I'm looking for how to have a large thumbnails of an open tab, just by passing the mouse cursor over it. I tested a multitude of add-… (διαβάστε περισσότερα)

Hello, first sorry for my english... I'm looking for how to have a large thumbnails of an open tab, just by passing the mouse cursor over it. I tested a multitude of add-ons but each time the image is too small and it requires a new window

I specify that I under: System: MacOs browser: firefox 83.0

Ερώτηση από jlughetto 4 ημέρες πριν