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Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (διαβάστε περισσότερα)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Ερώτηση από Deborah Lief 3 εβδομάδες πριν

Απάντηση από TyDraniu 3 εβδομάδες πριν

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Choppy 4K YouTube playback

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderland… (διαβάστε περισσότερα)

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

Ερώτηση από Federico Barutto 1 μήνα πριν

Απάντηση από zeroknight 1 μήνα πριν

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"XULRunner This profile was last used with a newer version of this application. Please create a new profile."

I am getting the popup after I downloaded 115.7 ESR and transferred a profile that was also on the same version. In compatability.ini it says LastVersion=115.7.0.

Ερώτηση από lasogna 2 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 2 μήνες πριν

FirefoxCP Isolated Web Content is chewing up all the memory on my new iMac

Do you (as a Mac user) experience the same or similar: 44 instances of FirefoxCP Isolated Web Content ranging from 60MB-918MB each, with 18 of them above 200MB and 5 of … (διαβάστε περισσότερα)

Do you (as a Mac user) experience the same or similar:

44 instances of FirefoxCP Isolated Web Content ranging from 60MB-918MB each, with 18 of them above 200MB and 5 of them above 400MB. I have 15 tabs open and in practical terms almost nothing else open on the computer (a brand new M3 silicon iMac). It has 8 GB of memory. I had similar experiences in the past, but never as bad as now. I do not know everybody else can live with this.

Is this how Firefox is designed to operate or is this a bug?

Thanks.

Ερώτηση από Sue 1 μήνα πριν

Τελευταία απάντηση από Sue 1 μήνα πριν

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Google Search on Firefox not working

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google M… (διαβάστε περισσότερα)

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.

Ερώτηση από grahamppink 2 μήνες πριν

Απάντηση από grahamppink 2 μήνες πριν

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Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (διαβάστε περισσότερα)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Ερώτηση από nadum8 1 μήνα πριν

Απάντηση από jonzn4SUSE 1 μήνα πριν

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ChatGPT no longer gives any response in firefox

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and i… (διαβάστε περισσότερα)

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and incognito. Nothing works.

When opening in Chrome, it works as always. Same computer.

Ερώτηση από alyndra 2 μήνες πριν

Απάντηση από zeroknight 2 μήνες πριν

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (διαβάστε περισσότερα)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Ερώτηση από FirefoxUser73 2 μήνες πριν

Τελευταία απάντηση από zeroknight 3 ημέρες πριν

Browser lagging and freezing

The last update forced itself onto my laptop and since then my browser has been lagging and freezing constantly. For example, when I click to refresh a page it will take… (διαβάστε περισσότερα)

The last update forced itself onto my laptop and since then my browser has been lagging and freezing constantly. For example, when I click to refresh a page it will take at least 30 seconds before it even starts loading the page again and then it still takes it a minute for the whole page.

Ερώτηση από laurenashl 2 μήνες πριν

Τελευταία απάντηση από zeroknight 2 μήνες πριν

Lame game

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin s… (διαβάστε περισσότερα)

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

Ερώτηση από wisemagic1 2 μήνες πριν

Τελευταία απάντηση από zeroknight 2 μήνες πριν

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Firefox using incredible amounts of memory

Hello I have been using Firefox ESR for a while in linux debian 12 and I have noticed it using up to 1gb system memory with only one youtube video open!!!!!! This is cr… (διαβάστε περισσότερα)

Hello

I have been using Firefox ESR for a while in linux debian 12 and I have noticed it using up to 1gb system memory with only one youtube video open!!!!!!

This is crazy and in system about:performance the memory being used is shown to be only 200 megabytes.

What is going on? Why does Firefox need so much memory. I am starting to think you guys want linux users to witch to chrome or vivaldi....

Ερώτηση από ramon1 6 μήνες πριν

Τελευταία απάντηση από cor-el 6 μήνες πριν

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Firefox displays html code on .xml page instead of rendering text

Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should. There is nothing wrong… (διαβάστε περισσότερα)

Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should.

There is nothing wrong with the page, as it is rendered perfectly in Chrome.

In addition, this page doesn't display at all on the phone. When I click on the link it asks me to download it and then asks me which app I want to open it with - instead of simply rendering the page.

I have seen some old threads on this topic, it looks like this issue haven't been resolved for few years.

My question is not just about fixing it in my browser but at the root cause. This page is the RSS feed of my podcast which many people want to access and many use Firefox as their browser. Unless I tell everyone to use Chrome instead.

Can someone help? thanks.

Ερώτηση από etcetera777 3 μήνες πριν

Απάντηση από etcetera777 3 μήνες πριν

Gah. Your tab crashed - Error with no Crashlogs - even in new install

It started today, with no new software, or addons installed. Version is 119.0 64bit. I tried: - troubleshooting mode - disabling all Addons - uninstalling and re-install… (διαβάστε περισσότερα)

It started today, with no new software, or addons installed. Version is 119.0 64bit.

I tried: - troubleshooting mode - disabling all Addons - uninstalling and re-installing Firefox - setting both browser.tabs.remote.autostart and browser.tabs.remote.autostart.2 to "false" - uninstalling Firefox, manually deleting everything Mozilla related in the App-Data, and Programs folders and finally re-installing Firefox

At least the last one should have worked? I am at a complete loss and rather frustrated.

about:crashes claims that there are no submitted crash-reports.

Ερώτηση από aufisch 5 μήνες πριν

Τελευταία απάντηση από aufisch 5 μήνες πριν

Video Content (Twitter/X, Youtube, Previews) Stop Working

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaf… (διαβάστε περισσότερα)

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

  • Turning off extensions (only use Ublock and Bitwarden)
  • Browser Refresh (x3)
  • Reverting from 120.1 to 120.0, and now 199.0.1
  • Clearing the browser cache
  • Reinstalling NVidia and Intel Drivers
  • Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Ερώτηση από madekatsu 4 μήνες πριν

Τελευταία απάντηση από Alexander Thomas 3 μήνες πριν

Firefox 120.0.1 Memory Leaks, Windows 11 & 10, not a new issue

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had … (διαβάστε περισσότερα)

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had about 30 tabs open.

Today I tried Firefox about:memory "Minimize Memory Usage" several times, and it was largely ineffective.

I did a "create memory dump file" of one 5+GB bloated thread using task manager, but can't find a way to upload the compressed archive with this report for analysis. Finding a way to report this issue was quite a challenge. It seems most help avenues are now missing/moved, and other reports of this type of issue are "Archived".

I tried killing the 2 bloated Firefox threads and checked for tabs which might be missing or malfunctioning. Everything continued to run normally while more than 10GB of memory was returned to system use. Leaving these bloated threads overnight doesn't improve anything, in fact I can often get up and find my machine is completely out of memory because Firefox consumed it all. My smallest machines have 16GB RAM.

These memory issues aren't new. I've been reporting them off and on for more than a decade. They get better for a few months after reporting, then they get bad again in a few more months. The battle to get memory leaks fixed is continuous while Firefox springs more leaks.

I'd like to give you the memory image I generated so you'll at least have some real data to look at and analyze for this report.

The attached task manager snapshot image is a very minor example of this issue. The numbers keep increasing like there are one or more large memory leaks.

Ερώτηση από Craiga 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν

Repeated messages that I use an old version despite having downloaded the most recent version

Hi! I get repeated messages that I use an old version despite having downloaded the most recent version. When i try to start Firefox it won't start, I only get a message… (διαβάστε περισσότερα)

Hi!

I get repeated messages that I use an old version despite having downloaded the most recent version. When i try to start Firefox it won't start, I only get a message and the precise wording of the message is" You've launched an older version of Firefox Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox." Then I get two choices, either "Exit" or "Create New Profile". If I choose the first, I exit. If I choose the latter and create a new profile then I loose my bookmarks and browsing history. Appreciate any solution you might have

Ερώτηση από Jan Nilsson 3 μήνες πριν

Τελευταία απάντηση από cor-el 3 μήνες πριν

Firefox draining battery life 41% usage

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefo… (διαβάστε περισσότερα)

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefox so much more. The format is way more pleasing. I love how it easily signs me back into everything, BUT IT DRAINS MY COMPUTER SO MUCH. Like i used to have an 8hour + battery span my laptop neverrr died. Now I get through MAX 2 hours of full use before needing to charge, and maybe 4 hours just having it at school but not using it.

I thought my dell suddenly started crashing, ran all these tests, and then I realized the only change was that I had started using Firefox... So sad I think I am going to have to leave it.

I read a lot of articles and did everything suggested. my graphics is webreader , i turned on all the suggested features, i have 2 extensions , the only thing I could maybe think of was that I use an animated theme so maybe that was killing the battery, but like if I can't use my theme than whats the point.

Ερώτηση από nebs9921 3 μήνες πριν

Τελευταία απάντηση από zeroknight 2 μήνες πριν