Since two weeks or so, whenever I'm (also) running Firefox 53, all over sudden my whole pc freezes: nothing works anymore, no mouse, no task manager, nothing. FF does not…
Since two weeks or so, whenever I'm (also) running Firefox 53, all over sudden my whole pc freezes: nothing works anymore, no mouse, no task manager, nothing. FF does not create a crash report (doesn't get a chance to do so) All I can do is a hard reset. This does NOT happen when I'm not using FF. (Sometimes I get a warning that Firefox has stopped, but then it keeps running, so probably one of extensions or add-ons has failed.) I have a stand alone, always fully updates Windows 7 Pro SP1 x64 pc. SFC /scannow was ok, CHKDSK had to repair errors in the volume bitmap, and memtest86+/8 passes came clean. I cleaned up FF and am now only running one extension.
There can be three causes: 1. Firefox 53 2. Extension(s) 3. Windows (latest updates) 4. Other/unknown
I generated a memory report, which is abracadabra to me, but I it points out what's wrong and someone can explain what to do. But how can I post the memory-report.json.txt?
Hello I have spent 3 days trouble shooting this and can't resolve it. Firefox won't load pages, just get a grey spinning circle forever. No other message. I close fire…
I have spent 3 days trouble shooting this and can't resolve it. Firefox won't load pages, just get a grey spinning circle forever. No other message. I close firefox and restart, it won't start as it is still running in background. Task manager will not close it. I have to reboot the PC. I have tried deleting profiles, which helps for a few minutes then it locks again. I tried re-installing firefox and again it works for a few minutes then nothing. I have completely deleted all 'appdata' and still no luck. New profile doesn't help. I checked all security settings, firewall, etc. and nothing helped. I tried safe mode and the problem still exists. I have used firefox for years and now may have to walk away. Any help is appreciated. Thanks.
Hi, The subject is sort of self explanatory but for the last few months (not sure exactly when) i have had regular Firefox crashes, it seems to happen when i'm out of mem…
Hi, The subject is sort of self explanatory but for the last few months (not sure exactly when) i have had regular Firefox crashes, it seems to happen when i'm out of memory and FF has used all the available RAM. I have a MBP with i7 and 8gig of RAM using the latest OSX 10.9.1 and latest FF 26. I always keep up to date with the software. Usually i have about 20 or so tabs open and go back and forth between these. I have googled and read allot on this topic and most people recommend starting in safe mode, without add-ons , creating clean profile etc and i have done these but slowly i get back into the same issue even after a clean profile.... It seems for every FF update the memory usage increases....back in the day FF was extremely fast and efficient. Or maybe latest FF just wants to remember so much and save just to much old information which leads to these ridiculous amount of memory usage, i tend to go over 3-4gig RAM after half a day alone before it crashes and all my tabs are lost which is extremely frustrating. Is there a way to limit the memory usage? Only helpful tips i have found so far that seems to remove allot of garbage from the cache and the footprint is going to about:memory and run the "minimize memory usage", this has been working great and so far after 2-3 hours its steady on 900meg (more or less) with 16 tabs open. Isnt this something FF needs to do regularly to get rid of old stuff ? i saw youtube and many other old stuff in the cache which i was not using and caused FF to go over 2 gig or so before i run this so why isnt this automated? as a user i shouldnt need to care about such thins really. I also used Safari for a few weeks with same amount of tabs and it never goes over 800-900 meg. I really hope you guys can explain and give me some tips as to how to limit the memory usage of FF and not the regular make a clean profile and generic tips. I really think the problem is FF and nothing else. I done extensive testing here and i'm using just a few add-ons Adblock plus All in one Gestures Swedish dictioanary Downloadhelper Screengrab Download Statusbar
Sorry if i sound irritated but having to lose my tabs daily and being forced to bookmark my tabs constantly just in case FF crashes has been bugging me for a while now and i'm on the verge to switch browser but frankly there is no other browser as good as FF (offering same amount of plugins/add-ons) so i badly want to use FF if possible.
If you need any more info let me know.
I've read and tried MANY supposed fixes for this problem, but, so far none have worked. Constantly says FF is already running, but not responding. I have to kill it in …
I've read and tried MANY supposed fixes for this problem, but, so far none have worked. Constantly says FF is already running, but not responding. I have to kill it in Task Mgr. everytime.
After FF opens, the little circle on the tab rotates and says "Connecting". That's all I can get out of it.
Uninstalled and installed numerous times to no avail. IE 11 works great (can't believe I just said that--lol).
Have tried "No proxy" and "Use system settngs"--still a no go.
Created new User Profle--still a no go.
Open Add-ons mgr.--just says "Loading" until I clck Extensions, then "You don't have any add-ons of this type installed"
Click Plugins: OpenH264 Video Codec provided by Cisco Systems, Inc. automatically installed by Mozilla...)--Always Activate Primetime Content Decryption provided by Adobe Systems, Inc.--Always Activate Windows Activation Technologies--Ask to Activate
I haven't installed any plugins--these were already there.
Please help. I used to install FF and then off to the races I'd go, but not this time.
If i switch to flash with a plugin thing it works but html5 keeps freezing for a few seconds for the page to load? I can't find any solution that's good tried reinstallin…
If i switch to flash with a plugin thing it works but html5 keeps freezing for a few seconds for the page to load? I can't find any solution that's good tried reinstalling, tried creating new profile, etc. nothing solves it. please help
Sometimes Firefox actually stops working and "pop-up" window appears with the message "Firefox has stopped working". I have a process that continually monitors FF which i…
Sometimes Firefox actually stops working and "pop-up" window appears with the message "Firefox has stopped working". I have a process that continually monitors FF which is running a GM script 24/7 and when it spots that FF has stopped working it aborts the process and restarts FF. Unfortunately the pop-up window doesn't go away and the old process is still seen in the mix. If I manually click on the stop program button in the window then the new FF process also seems to die. If I close the window using the X button then I have a FF ghost process that won't stop. How can I stop the window from appearing?
Windows 7 FF 30.0 GM 2.0
Firefox repeatedly freezes after 30 minutes or so of use, and strangely when freezing it shows a blank page but with freeze frames recently opened YouTube videos and othe…
Firefox repeatedly freezes after 30 minutes or so of use, and strangely when freezing it shows a blank page but with freeze frames recently opened YouTube videos and other flash objects, although it may not be all specific to flash. I can't remember exactly but there may have been some non-flash things showing too, but as far as I'm aware it was flash. It keeps doing this repeatedly and finally crashes. If I could give a number of how many times I've had to go through these repeated crashes, they have happened about 500-1000 times in the last 6-ish months. I can't go a day without them. They happen numerous times a day.
And here's the bit that stumps me. I've did the normal extension troubleshooting procedure, but even when every single plugin has been disabled at one point, it still crashes, so no extension can be the problem (also these crashes started about a year ago and the plugins and extensions hadn't been causing many problems before then). I also tested plugins, disabling any I didn't need and thought could be causing a problem, but it still crashed. I have even uninstalled and reinstalled flash, and updated it numerous times in the hope that the crashes would stop. But they haven't. I have EVEN switched from Firefox Beta (which I was in when it started) to Firefox (which still caused crashes) and now to Aurora, which, as you guessed it, STILL causes crashes. I can be on any page at all and it will crash. I have sent hundreds and hundreds of angered crash reports, no update or fix has been given that has helped the problem. I'm pretty desperate for answers at this point.
Below are all the crashes that have happened this month.
bp-3cf15d06-0af3-4c27-af30-fab682140408 08/04/2014 5:24 PM bp-993c4891-3988-4041-900c-a229c2140408 08/04/2014 2:46 PM bp-60010b1f-0c6c-4c5a-bd55-306962140407 07/04/2014 8:37 PM bp-224b5e85-e936-413c-bf51-4bf6b2140406 06/04/2014 8:58 PM bp-hr-20140406-d20e5ab4-457e-41d5-86b6-f9da20581a1c 06/04/2014 8:38 PM bp-3a88b0a5-9c23-4f5e-a0b9-47ff62140405 05/04/2014 8:05 PM bp-d9ee2ea8-de92-4e3a-8ae7-d36492140405 05/04/2014 11:37 AM bp-ba89ab53-3934-4909-9e5e-70d492140404 04/04/2014 11:11 PM bp-2555d35d-d58f-4460-bff3-02d3c2140404 04/04/2014 9:19 PM bp-ccc842cb-eeb1-4897-8115-3577b2140403 03/04/2014 11:27 PM bp-fefea139-37c7-476e-924b-eddbc2140403 03/04/2014 4:25 PM bp-hr-20140402-e73f3f8f-bed7-4ae0-b8e2-821a73ab9520 02/04/2014 6:31 PM bp-5c00902a-526c-4b76-95df-a08dc2140401 01/04/2014 10:45 PM bp-4d355b0b-0701-4870-bf26-fbd732140401 01/04/2014 5:39 PM
(If you find these on Mozilla crash stats, beware of strong language in the user comments. I was pretty angry when they happened.)
Please help, thanks.
I have been having trouble opening many web pages on Mozilla Firefox. Eventually I get the dreaded "The Connection was Reset." I have tried updating the browser, resettin…
I have been having trouble opening many web pages on Mozilla Firefox. Eventually I get the dreaded "The Connection was Reset." I have tried updating the browser, resetting Firefox, disabling extensions, opening in Safe Mode, but these do not work. The only thing that seems to work is if I close out the browser completely, reopen it again, go to this same web page again and it will open. Please help. It is very frustrating to have this continually happen. Many web pages open right away, but many have this same problem on my PC. I have updated to the latest version at the moment, 33.0. I have a Dell PC running Windows XP. Any assistance would be greatly appreciated. I'd rather not have to start using Internet Explorer. Thanks for your help. This even occurs when I go to update Firefox. No data is transmitted. So I quit Firefox, reopen it, and then the download works.
When firefox downloads a link, if that link has a video file that is to automatically open, firefox crashes.
I go to the webpage, it automatically starts the video and within seconds the following Firefox error pops up (see below) then when I then chose the option to close the p…
I go to the webpage, it automatically starts the video and within seconds the following Firefox error pops up (see below) then when I then chose the option to close the program, I get an error that says Gah! Your tab just crashed. When I chose "Restore this tab". It crashes again. Email me for 2 screen shots. They would not attach. The following is the report:
Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 188.8.131.5245 Application Timestamp: 599ed8ae Fault Module Name: StackHash_2860 Fault Module Version: 6.3.9600.18725 Fault Module Timestamp: 59380775 Exception Code: c0000374 Exception Offset: PCH_F1_FROM_ntdll+0x0000000000090C6A OS Version: 6.3.9600.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 2860 Additional Information 2: 28605bf129eae9f50ee1e8c98ff36988 Additional Information 3: 6c3e Additional Information 4: 6c3eaa9ca3e8e907a6d154056db91486
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Firefox constantly freezes on my Mac, although I've installed the latest version and tried all suggested fixes - without success.
I used Firefox up to version 3.5 and it worked well. But ever since, FF has frozen as soon as I've opened a webpage other than Google. FF even freezes when I'm in Mozilla…
I used Firefox up to version 3.5 and it worked well. But ever since, FF has frozen as soon as I've opened a webpage other than Google. FF even freezes when I'm in Mozilla's help pages ! I have trashed and reinstalled several times, updated constantly as suggested. I'm now using (or trying to use) version 25. No success. I have done everything that was suggested :
- trashed and reinstalled ( several times over the years, to see if new versions of FF would work) - restarted FF in safe mode - tweaked the profile as recommended - I've painstakingly checked that all my plug-ins etc were up to date. They are.
None of these solutions have worked. As I have written more than once, none of them should be necessary : Firefox should "just work". After all, other browsers do - I use Safari and Chrome, for instance, as well as SeaMonkey. Does any one know what's happening ?
I'm now running Mac OS 10.9.
I normally have Adobe Flash in "ask to activate" status. When I want to see if I have the latest ve3rsion, I go to Add-ons Manager and change the setting to "Always acti…
I normally have Adobe Flash in "ask to activate" status. When I want to see if I have the latest ve3rsion, I go to Add-ons Manager and change the setting to "Always activate". Then I go to https://helpx.adobe.com/flash-player.html to check if I have the latest version. Then I go back and reset to ":Ask to activate".
Recently, when I go to that Adobe page and click "Check", I get an error message "Sorry, Flash Player is either not installed or not enabled.." How do I get Flash enabled? I had this happen with Flash 184.108.40.206, and I recently upgraded to 220.127.116.11, and after the update the same error message appears. I am running Firefox 55.0.3 32-bit on Windows 7 Professional.
In the past, when I had "Ask to activate", the Adobe help/check page did not ask me to activate; I had to re-set the activate flag to get the help/check page to work. Is there something that FF has saved somewhere that tells FF never to activate Flash on the Adobe help/check web page?
I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help. I had bunch of tabs open, which I normall…
I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help.
I had bunch of tabs open, which I normally do on Firefox without issue, and Firefox automatically updated itself. Shortly after, Firefox crashed while I was trying to access another web page.
Since then, it will constantly crash. If I restart and restore all my tabs, it will normally crash as soon as I try to use a new tab or type in my old ones. If I leave it alone for a while it seems to work for a matter of minutes before crashing again.
I even reset Firefox, but that did nothing for me. It just seems like it wants to crash no matter what I try.
I had just put Firefox as my default web browser (as I had it this way before, but switched to Chrome when too many problems were occurring from a previous update). I had to go right back to Chrome. While I like to keep all my browsers updated, this is simply ridiculous. I have never crashed so many times from doing what a browser is meant to do.
Anyway I can downgrade back to just version 33.0.0 until another version comes out?
Hi, since the update to FF 53.0 (and now also with 53.0.2) I've had it freeze on me 5 times and every time it also completely locked up my PC - mouse was frozen, Ctrl+Al…
since the update to FF 53.0 (and now also with 53.0.2) I've had it freeze on me 5 times and every time it also completely locked up my PC - mouse was frozen, Ctrl+Alt+Del didn't work, gave it 10 minutes but was still frozen afterwards - and I had to shut my PC down forcefully.
My system: FF 53.0.2 (32 bit) Win 7 (64 bit) 16gb RAM FF Addons: NoScript & AdBlock Plus
No changes in terms of add ons, no Windows updates or new programs that could have caused this. The only programs running in the background are/were my anti-virus/anti-malware programs, Skype, Outlook, Rainmeter and my mouse driver (all of which I've used for at least the last 6 months). The first two times it happened when I tried to restore tabs from the "oops, that shouldn't have happened" page and the last 3 times when I opened a new tab (with 1-2 other tabs open at max, usually only an empty one!). The 3rd time was 2 weeks ago, the 4th time on May 9th when I opened a new tab after clicking on one of my tiles on the "new tab" page (no other tabs were open at the same time!). Today it happened again! I installed a bunch of Windows updates a couple of days ago and this time I had Minecraft loading up and was watching a movie (DVD) in VLC (no Outlook running this time) but when I opened a second tab in FF, the picture froze again. The weird part is that the sound of the movie kept playing but it didn't let me move the mouse or open the Task Manager. I've never had a video run at the time of the freeze, so I don't know if Windows would have still kept playing the sound the other times.
I can play really hardware-intensive games that use 50+% of my cpu (not that there are a lot that do) and a lot of my gpu's power/VRAM and/or RAM (sometimes goes as high as overall 13gb/16gb) but I've never had any freezes just with games + watching a video at the same time, it always happens while opening a website through one of the tiles or a new tab directly in FF 53.x!
bp-cab65b19-d9e6-4d09-948e-8743d1180805 5/8/2018 11:14 PM bp-b1b83f84-bb9d-4c42-aeb2-c31931180805 5/8/2018 11:03 PM bp-3fa4f6de-d18e-48a1-a99a-5b8e00180805 5/8/2018 10…
bp-cab65b19-d9e6-4d09-948e-8743d1180805 5/8/2018 11:14 PM bp-b1b83f84-bb9d-4c42-aeb2-c31931180805 5/8/2018 11:03 PM bp-3fa4f6de-d18e-48a1-a99a-5b8e00180805 5/8/2018 10:59 PM bp-986b1386-3106-45dc-a9bd-717861180805 5/8/2018 10:56 PM bp-e9002eb9-cbd5-4c01-b6c5-5f4641180805 5/8/2018 7:09 PM bp-b91e235d-8f76-4981-b0f2-8f7c31180805 5/8/2018 3:20 PM bp-989b9c2f-c492-4530-acbd-059cb1180804 4/8/2018 6:40 PM
I'm running into a frequent problem. After using firefox for an amount of time, my bookmarks and history become "frozen". The bookmark become kind of "read-only", I can'…
I'm running into a frequent problem. After using firefox for an amount of time, my bookmarks and history become "frozen".
The bookmark become kind of "read-only", I can't add, remove, or move any bookmarks at all.
As for history, pressing Ctrl-H still shows the links I visited, but all sites I visited after firefox "freezing" disappears once I restart the browser. All visited links don't change color to deep blue either.
As a result, I need to restart Firefox frequently. What is going on?
"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the …
"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the folder location where I'm trying to save it opens, it just says "dwn" in the filename box. And I can't save anything I try to save.
And when I "left click" when trying to save something, it just says "connecting..." and after a couple minutes, it will let me save the file I'm attempting to save. But if what I'm trying to save a file and the link has a limit, it always expires before I get to save it.
I've tried Safe Mode, restarting Firefox to factory state, I've uninstalled it completely and reinstalled it, cleared history, cache, and cookies, but nothing has worked.
And also when I cleared the history, my address bar wasn't cleared at all.
Please help me with this, it's getting really frustrating.
Not sure what happened. on Thursday June 18th, I was using Firefox, checking facebook, emails and banking, when it froze and locked up my pc. I had to do a hard restart o…
Not sure what happened. on Thursday June 18th, I was using Firefox, checking facebook, emails and banking, when it froze and locked up my pc. I had to do a hard restart on my pc by holding the power button, when I tried to open Firefox again, it again locked up on start and crashed out my pc once again and did the same steps to get my pc running again. so i got on the support page and did the process requesting to fix the issues, but nothing worked.
I check my crash report folder to see if a report made, but last report was back in 2014 in the fall time, nothing for the new issues. then I unistalled Firefox and any files that was told to in the forum, and re installed FireFox again, but that did not work, it just crashed once again and locking up the pc. I've tried to get into safe mode but it crashed and lock up the pc again, I don't what else to do, I love Firefox, and need it for many things i do, since only browser that is supported by many websites and games. now having to use another browser until i fix FireFox crashing on start up.
Firefox Quantum Version 61.0 (32-bit) updated automatically i lost my profile Data(Bookmark ,Cookies etc )
Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode …
Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode or open normally .I select Open normally ... I can see In about:profiles.
Profile: default-1487690735779 This is the profile in use and it cannot be deleted. Default Profile yes Root Directory C:\Users\usman\AppData\Roaming\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750 Local Directory C:\Users\usman\AppData\Local\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750
Earlier i see 2 folders in C :\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles
I save both profile in different place as a backup My old profile (prorjmbh.default-1487690735779-1523479659903) was locked and empty but i copy the name. Latter old profile (prorjmbh.default-1487690735779-1523479659903) remove automatically after restart ... Is there any way i can get my old profile back.It is very Important. ....
Things have gotten worse. I am unable to reset Firefox because the moment I go to Tools> (etc) reset Firefox, it crashes. None of the Flash help I have received from …
Things have gotten worse. I am unable to reset Firefox because the moment I go to Tools> (etc) reset Firefox, it crashes.
None of the Flash help I have received from both Adobe and Mozilla is helpful.
I finally uninstalled Firefox completely and on a whim, thought I would install Seamonkey. It runs.........But, will not play ANY Flash. The plug in crashes as soon as I try to access any Flash site.
I can use Chrome with no difficulty. I can use IE with no difficulty. So, guess what??? Firefox is out until someone can fix the problem. I'm convinced that Firefox can not handle any Flash software whether Macromedia, Adobe, Shockwave or any other part of it. That is totally unacceptable.
The way I see it, I need to revert to an older version of Firefox AND Flash player. Once I can do that I think it will work together because none of this happened until the newest version was installed.
Where can I find all the older versions of Firefox?? And will I have any difficulty installing them.
Like I said before, I'm a long time fan of Firefox. Problem is, it tries my patience just to get it running again when you folks do an upgrade. The problem ALWAYS involves Flash in some form.
With great anxt and sadness,
Below are the Report ID details for the crash reports : 1) bp-3329a068-e4fd-4717-9cf2-343da2160225 2) bp-018480cf-1a98-499a-af3f-a82002160225 3) bp-69e73dff-9de3-4150-94…
Below are the Report ID details for the crash reports :
In a day Firefox crashes for more than 10 times and I need an immediate resolutions