Φόρουμ υποστήριξης - Firefox

Firefox issued another update today, to 62.0, but this additional new update still did not fix Netflix bug: Error Code: F7121-1331-P7 Is anyone in this forum able to escalate the bug report to address this problem with Netflix?

Last night I decided to check the monthly weather forecast just before going to bed. I googled, "weather" then clicked through to a website before realizing it wasn't the one I meant to click. I backed out and clicked another link further down the list. I thought to myself, "That's going to screw me up in future because the wrong website will be a visited link and I'll mistake it for my preferred site."

I'm a long-time Firefox user and upgraded to Quantum when it first came out. I had made a cursory inspection of some of the new features at that time, and remembered the little counter-clockwise arrow in the toolbar was supposed to be a shortcut for deleting a set time frame of browsing history. Remembering this, I clicked it and a little menu popped up with options for how much history to forget. I clicked the option to forget 5 minutes.

I'd had multiple windows with multiple tabs open and they all disappeared instantly. I don't know if the browser crashed or simply intended to restart itself, but when it reopened there was only one window with no tabs.

I quickly hit the three bar menu button in the top-right and navigated to Library > History > Recently Closed Windows. Both this menu and Recently Closed Tabs were entirely empty.

My secondary Windows were of secondary importance, but my first and primary window had a large number of pinned and ordinary tabs that I did not want to lose. Tabs that I have been saving for months - some more than a year. Many that I migrated from Firefox I to Quantum. In the past, they have always been recoverable through the History. Now they seem to have been erased without a trace because I clicked, "Forget 5 minutes" from the toolbar.

I tried using Window's System Restore to reset my computer to a restore point from yesterday, but this had no effect on my Firefox session. Is there any way to reverse this and recover the session I've been using daily since before Quantum had been released? Is it anywhere?

Always have to waste time fixing this. With the power of technology today, why can this never be solved? Last time I finally found some source advising me to log into admin config or something. Then change a '1' to a '2'.

I tried it again this time. Does not remain resolved. Constant back & forth closing browser, restarting which fixes if for day or two, then back to same mess. WHY cannot this be resolved before sending out the upgrade?

After I fixed this last upgrade, it remained fixed.

Not THIS time. Fonts still reverting to skinny Hv light ital or similar. Not consistent. Could occur on some pages, others not.

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware ?

( Can't uplaod the 1.6MB screenshot ) .

Hi.

In Firefox 63 the option to never check for updates was removed. The release notes suggest to create a policies.json to disable updates. This does not result in similar behaviour! It does indeed stop the checks for updates, but it also disables the option of manually checking for updates. So this is not the same!

I'd like to know how I can disable the auto checking for updates, but keep the option to manually check and update.

I found this thread regarding a beta version of Firefox: https://support.mozilla.org/en-US/questions/1232918 but that does not give an answer to my question.

I typically check for updates every few days, but I do not want Firefox to check automatically and/or install without my express permission. I seem to be left with renaming the policies file every time I want to check for updates. Cumbersome and very user unfriendly.

I would like to get back to the behaviour I have used for many years. To wit: I click on 'About Firefox' and I can see the version number without any checks or updates starting without my consent. I am presented with a button to check for updates. If I click it, I am presented with either a message stating I am up to date, or an option to update without it automatically doing so. And only if I then click to confirm that I indeed want to update, it starts downloading said update and installing it. This is what I want back please. How do I make that happen? Thanks.

I had notes (keywords, etc.) attached to many of my bookmarks. The update that just ran today (Sept 7, 2018) has deleted them. The bookmarks are still there, but all my notes, keywords, etc. are gone.

How do I get that information back?

A couple of days ago I started seeing my trash full and when I open it to find the contents I find a lot of the following- Recovered Files - Documents Being Saved By Firefox. the documents are all empty but this keep's happening every time I close Firefox. Annoying. thanks for any help.

Since the upgrade to Ver 62 was applied every time I launch Firefox, use it for any length of time then quit it successfully, the crash reporter appears. I have changed nothing else on the computer - as far as installation of software is concerned. I have not loaded or used anything browser related that I was not using before the new version of Firefox was loaded. I am getting fed up with this string of Crash Reporter windows appearing after every trip to the browser from my email client or anywhere else. If I knew how to turn it off, I would but then I would not be able to send a report if Firefox was to genuinely crash; something that rarely happens but is not unknown. My praiseworthy experience of Firefox over many years since previously using Netscape Navigator is being soured by this behaviour.

Only in FIREFOX, my TITTER safety settings are changed & locked automatically. If I try to change the settings as I desire, I may not be able to do it as it can NOT be changed. I am using FIREFOX for years. I am only encountering this problem recently after I installed a fresh version of FIREFOX.

I have just been forced to use Google Chrome instead of FIREFOX just for this problem. I can NOT change * uncheck either: -Hide sensitive content -Remove blocked and muted accounts Please see the photo & inform me if I could correct this problem so I can use FIREFOX back again. In previous version or via CHROME, I can change these 2 setting as I want, but not the most current version of FIREFOX

Before clearing away my history, in firefox's show all history, I saw few mozilla support community website items. One was my profile page and the other was the one with #sign-out written in the end which is the web address when I signed out. Later on when I saw a previous screenshot of firefox's show all history from another time, I saw that in it there was a web address of a question of firefox history and it has a 7 digit number in its end. Now I doubt if I also saw in those two history items I mentioned earlier before clearing history (ie, profile and sign out ones), if there was a certain similar 5 or 7 digit numbers near my username or not. I maybe misinterpreting it after seeing the question history of mozilla support community in the screenshot because I looked the previous ones in an instant.. & now, I can't know for sure since I cleared them all.. Only question web addresses has numbers in the end right?? is there anyway for the profile web address and sign out web address to have numbers in their web addresses? I just want to confirm whether this was a misinterpretation of mine or not

Chugging along just fine as usual, in the early part of today(using Firefox several times). With Firefox closed, I went to open it and it took ages to open fully. When it did open, the familiar toolbars were there, including my Bookmarks toolbar. The Bookmarks toolbar is showing the icons of sites that I have put there, and it is showing my self-created folders on it (containing various website shortcuts etc). The only difference is that the folders are grey instead of yellow. However, nothing is actually HAPPENING. No matter what I click on, I am not reaching any website whatsoever. I cannot actually go anywhere at all with Firefox. My internet connection is working just fine. I can open email software and I can open (and use) Internet Explorer. Why has my Firefox just stopped functioning on my Windows 7 PC? It is Firefox Quantum ESR 60.2.0esr. I am typing this support request on my Windows 10 laptop where Firefox Quantum 62.0 is working ok!

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue like I've checked and unchcecked play DRM content in the settings and cleared cookies and cache and everything but nothing seems to be fixing the issue. Also, everytime I load Netflix I get a little yellow dialogue box saying installing components please try again. This happens everytime I load Netflix. Now when I click on any video it asks me to install SilverLight, I've installed it already but still it asks me to install it to play the video.

I've followed all the advice I can find which typically tells me how to access the bookmarks toolbar menu, and to tick it. It seems like something other than that as, like I say, the sidebar work just fine, but not the toolbar. I'd love to get this fixed!

While to most, stopping Google Ads showing up in search is fine, I need ads to show. They are not since upgrading to FireFox 62(64bit). Windows 7. Tried to disable "block pop-ups", turned security to minimum. Also ran FF with addons disabled (safe mode). Still no ads. Older versions of FF on my other PCs still show ads. Suggestions please. Thanx.

Hi

I'm running a MAMP PRO installation on my OS X 11.6 which works perfectly (Apache & MYSQL). All of a sudden Firefox asks for download when browising to a .php file on my localhost. Could anybody give me a hint on why this happesn?

Thanks, Tom

Weather.com radar appears as jumbled blocks in Firefox (Windows 7). Compare to Chrome - see attached screenshots. I've noticed this on more than one computer.

I am attempting to migrate my bookmarks from an old profile to my new Firefox which is an Ubuntu snap install. I did not make a backup I can use. The instructions I am following are published here:

http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I copied the following files from my old profile and pasted them to overwrite those in the new profile. But the bookmarks are not visible in my new FF.

cert8.db (cert9.db in Firefox 58 and above) content-prefs.sqlite cookies.sqlite formhistory.sqlite key3.db (key4.db in Firefox 58 and above) permissions.sqlite places.sqlite favicons.sqlite (Firefox 55 and above) webappsstore.sqlite

The following additional files mentioned in the above article were not present in my old profile, and I am uncertain why missing , or if they are required.

chromeappsstore.sqlite logins.json (Firefox 32 and above) mimeTypes.rdf persdict.dat signons.sqlite (Firefox 31 and below) signons3.txt (if exists)

When the above file transfer produced no result, I checked places.sqlite file within the old profile and found this (screenshot). I am not sure how to interpret it.

https://app.box.com/s/s1ifii15w8ut3uvzs371izyvyt18dbfb

I also checked all the other .sqlite files listed above and there is no evidence of a bookmark list.

Here is the only part of prefs.js that references places.sqlite in the new FF install.

user_pref("signon.importedFromSqlite", true); user_pref("storage.vacuum.last.index", 1); user_pref("storage.vacuum.last.places.sqlite", 1538270926);

Can someone please suggest a solution?

A transparent blue overlay appears on all Firefox Toolbars, Tabs. Menus, Settings Pages, etc - but not on actual web pages which display fine.

This happened immediately after the Update to v62.

The effect looks a bit like when you select a page in windows and it's highlighted in blue. The text on the active tab is also blurred but is sharp on the other tabs.

I've tried restarting browser and computer, changed the theme (back to default) and disabled anti-virus (AVG) but it hasn't solved the problem.

I have screenshots but I can't get them to upload.

Thanks, G