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Bookmark not holding location

I have note as have MANY others that bookmarks do not hold their place and randomly revert to the top of the list when the list is reacquired. There have now been sever… (διαβάστε περισσότερα)

I have note as have MANY others that bookmarks do not hold their place and randomly revert to the top of the list when the list is reacquired.

There have now been several updates to Firefox without a fix to this problem that requires immediate attention.

WHY hasn't this been addressed when many have complained about it?

Please respond!

Ερώτηση από tonyrella1 11 μήνες πριν

Τελευταία απάντηση από cor-el 11 μήνες πριν

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Sync does not work

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fin… (διαβάστε περισσότερα)

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fine on Windows and Linux. Also tried rebooting, but no luck so far.

Ερώτηση από NotReallyEight 11 μήνες πριν

Απάντηση από NotReallyEight 11 μήνες πριν

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Video error in multiple pages on Linux KDE neon

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there … (διαβάστε περισσότερα)

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there is no difference.

Ερώτηση από cebeoc 11 μήνες πριν

Απάντηση από cebeoc 11 μήνες πριν

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My husband and I have shared an email address for business purposes for a decsde or more.

Since I downloaded a new version of Firefox I have not been able to add our email to my account. WE BOTH need personal access to that email.

Ερώτηση από sing2b 11 μήνες πριν

Τελευταία απάντηση από sing2b 11 μήνες πριν

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Unable to login - Invalid authorization key or 2FA codes or tried too many times

TL;DR: I ended up with 2FA disabled and recovery key enabled Hello people ! I'm currently testing Firefox Account features such bookmark syncing and its login secu… (διαβάστε περισσότερα)

TL;DR: I ended up with 2FA disabled and recovery key enabled

Hello people !

I'm currently testing Firefox Account features such bookmark syncing and its login security (not password storage/sync). Unfortunately I'm having big trouble authenticating myself to the service right now.

I have 2 testing accounts with the following configuration :

  1. I've setup 2FA authentication.
  2. I did not set a secondary email.
  3. I did not set an account recovery key.

Here are some of the tests I'm doing :

  1. I start by doing several login/logout to check if 2FA is working as expected.
  2. Then I add a secondary email then make it primary then remove the previous primary email.
  3. Then again login/logout several times to check if 2FA is working as expected.

At some point I'm unable to login after some iterations of step 3) above.

  1. At first I get an error saying my 2FA code is incorrect. But it allows me to login successfully using one of my 2FA backup.
  2. Then again I logout/login several times to check if 2FA is working as it should be.
  3. Then at some point I get the same error again saying my 2FA code is incorrect. Trying several unused 2FA backup fails with error saying they're also incorrect.
  4. Then it finally says that I've tried too many time and suggests I should retry 15mins later.
  5. When I try to login after some time it then ask me for an authorization code sent to my email. But then it says every authorization code I try is also incorrect.
  6. I managed to disable 2FA from on one of the account I was still logged in Firefox. But when trying to login on another Firefox profile then I get the same error saying I tried too many times.

Just for clarification - Please note that I may have use one or two 2FA codes instead of authorization keys when it asked me so. But I did not mistyped any 2FA or auth code I've tried.

And after several hours of giving up on it - the problem suddenly vanished and I could login/logout fine. As a precaution I add a recovery key and decided to disable 2FA because I can be sure it will work as is should.

Maybe I get locked but I dont know what really happened. I believe I did not a lot of login abuse though. I just feel like it's a big issue for my case because I could not rely on the 2FA backup and authorization keys. The error didn't help either because it likely says I've been locked. Whereas having one or two mistyped codes or using "several correct 2FA backup and auth keys" which were wrongly considered incorrect - should not be treated as a login abuse or brute force.

From now on I will likely disable 2FA if using this service. I understand these tests are not things you do on everyday use but I can't imagine how bad it would feel if I have sync sensitive data such as passwords and have to wait hours to unlock access to my account (even if not to access those data).

Ερώτηση από webheatsandwich 11 μήνες πριν

Τελευταία απάντηση από webheatsandwich 11 μήνες πριν

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Getting [object promise] when copying from IT Glue.

Hello, Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue. IT Glue has a button to copy details to clipboard and when I do a paste… (διαβάστε περισσότερα)

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

Ερώτηση από Alphanumbers 11 μήνες πριν

Τελευταία απάντηση από ross.morrill 10 μήνες πριν

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I would like someone to take control of my PC to check if I have setup Firefox completely? Please Pensioner this is all new to me, thank you.

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where t… (διαβάστε περισσότερα)

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where to or how to get to any of the pages in Firefox to check if I have correctly secured my PC? Please would someone be kind to take control of my PC and check for me please? I would be most grateful for you kind assistance herewith.

Many thanks to all those who take the time out to assist others, we appreciate your time and kindness.

Thank you

Ερώτηση από lyndar1 11 μήνες πριν

Τελευταία απάντηση από thesilverhornet 11 μήνες πριν

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glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (διαβάστε περισσότερα)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Ερώτηση από RandomTroll 11 μήνες πριν

Απάντηση από TyDraniu 11 μήνες πριν

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Sites Do Not Work After Recent Update to 111.01

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Ch… (διαβάστε περισσότερα)

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Chrome. Even Google Search does not work right.

What is the problem?

Ερώτηση από suzanne77 11 μήνες πριν

Τελευταία απάντηση από cor-el 8 μήνες πριν

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primary password

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary p… (διαβάστε περισσότερα)

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

Ερώτηση από youssefaref0 11 μήνες πριν

Τελευταία απάντηση από cor-el 11 μήνες πριν

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Wondering Tabs

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, foll… (διαβάστε περισσότερα)

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, following recent version updates new tabs opened from links now tend to 'wonder' off to the far end of whatever other links may have also been opened previously from that site. The problem with this new behaviour is that such tabs quickly become lost amongst the various branches of the tree as other links are opened in 'child' tabs of links that have gone before. In short, this new behaviour results in a complete confusing mess, especially as the newly opened tabs may end up so far off to the right that it's difficult to find the way back to the page they were opened from! Please could you at least provide an option so the user can set new links to open right next to the current tab, as they used to do, rather than some no doubt logical but nonetheless baffling and impractical location some 6, 21 or even more tabs away from the current tab. Thanks

Ερώτηση από email.macaulay 11 μήνες πριν

Τελευταία απάντηση από cor-el 11 μήνες πριν

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FF 111.0.1 on Windows 11 Pro v 22H2 (Build 22621.1483)

This release changes the function of the 'wheel' on a mouse. Instead of scrolling up & down a page, it now 'zooms' in and out. Is this deliberate? Or, is it a bug? … (διαβάστε περισσότερα)

This release changes the function of the 'wheel' on a mouse.

Instead of scrolling up & down a page, it now 'zooms' in and out.

Is this deliberate? Or, is it a bug?

Microsoft USB Basic Optical Mouse v2.0

Ερώτηση από IanM 11 μήνες πριν

Τελευταία απάντηση από IanM 11 μήνες πριν

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Edit PDFs with Firefox

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the ma… (διαβάστε περισσότερα)

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

Ερώτηση από sunny-day-13 11 μήνες πριν

Απάντηση από TyDraniu 11 μήνες πριν

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90 degree rotated image display in browser after FTP Upload

After FTP upload, jpg images are displayed rotated in FireFox-Browser (111.0.1 - 32-Bit). In IE looks OK. The website is built with dreamweaver 8.0. What can I do? … (διαβάστε περισσότερα)

After FTP upload, jpg images are displayed rotated in FireFox-Browser (111.0.1 - 32-Bit). In IE looks OK. The website is built with dreamweaver 8.0. What can I do?

Ερώτηση από alpha5 11 μήνες πριν

Τελευταία απάντηση από alpha5 11 μήνες πριν

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ebay.com.au <--- fails to load page (Desktop Firefox 111.0.1)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried runn… (διαβάστε περισσότερα)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Ερώτηση από JBG84 11 μήνες πριν

Τελευταία απάντηση από JBG84 10 μήνες πριν

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Bookmarks deleted and not reapearing after restore

Firefox on my Mac updated today automatically, and I noticed all my bookmarks are gone. The bookmarks toolbar is there, all of the folders are there, but they are empty. … (διαβάστε περισσότερα)

Firefox on my Mac updated today automatically, and I noticed all my bookmarks are gone. The bookmarks toolbar is there, all of the folders are there, but they are empty. I went to bookmarks - restore and they did not appear after restoring the backup from a month ago. These bookmarks marked several websites I'd collected through years of study. Could someone please help me recover these?

Ερώτηση από hunterroberts1996 11 μήνες πριν

Τελευταία απάντηση από CraigS26 11 μήνες πριν

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How to remove incorrect information from Firefox forum?

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page.… (διαβάστε περισσότερα)

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?

Ερώτηση από J4 and J5 Sync Bookmarks and Add-ons 11 μήνες πριν

Τελευταία απάντηση από cor-el 11 μήνες πριν

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How to create a shortcut to launch the FIREFOX PROFILE MANAGER?

How to create a shortcut in order to launch the MOZILLA FIREFOX PROFILE MANAGER at Firefox startup?

Ερώτηση από J4 and J5 Sync Bookmarks and Add-ons 11 μήνες πριν

Απάντηση από J4 and J5 Sync Bookmarks and Add-ons 11 μήνες πριν