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Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (διαβάστε περισσότερα)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Ερώτηση από tomcarney8985 5 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 5 μήνες πριν

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.pdf is always opening as a download and file in new version Windows 10, 104

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep… (διαβάστε περισσότερα)

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep it from becoming a download?

See image to see what is happening. This did not happen with any of the older versions.

Thank you so very much for your help!! T.S.

Ερώτηση από ToSt 5 μήνες πριν

Απάντηση από ToSt 5 μήνες πριν

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can't bookmark, no dialogue box appears, or does with save grayed out, can't edit or remove them

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.… (διαβάστε περισσότερα)

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.

When I right click on the tab and click on Bookmark Tab I do get a dialogue box, but Save is grayed out (i.e. not clickable). I can only click on Cancel.

Clicking on the star in the address bar also does nothing.

Command D does nothing.

I've also discovered I can't edit or remove bookmarks either. Those processes look like they are working, but the changes are not saved.

I have shut down and restarted my MacBook many times since this started happening, as suggested by jscher2000 on the Mozilla Connect Community board, so that doesn't work.

This is Firefox version 104.0.1 (64 bit), on a 2021 MacBook Pro running Mac OS 12.5.1 "Monterey". Both Firefox and the OS are up to date (checked them again just now).

I bought my MacBook new at an Apple store on 08-26-22, and transferred my files and settings from my 2018 MacBook to it from my backup drive, updating to the newest version of Firefox, which I gathered was released just a few days earlier on 08-23-22.

Ερώτηση από dm9712 5 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

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Upgraded to version 104.0.1, now Google search scrolls instead of showing pages

After I upgraded to the most recent version 104.0.1 on my desktop, Google search results infinitely scroll instead of breaking up into pages. I haven't changed anything e… (διαβάστε περισσότερα)

After I upgraded to the most recent version 104.0.1 on my desktop, Google search results infinitely scroll instead of breaking up into pages. I haven't changed anything else, didn't add any new Add-ons, etc.

What could be causing this? I tried altering every setting on the Google Search site, but it keeps happening. Is there a way to revert to an older version?

Ερώτηση από invisiblejungle 4 μήνες πριν

Απάντηση από invisiblejungle 4 μήνες πριν

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Is it still possible?

I was wondering if I can enable this function (that green text saying "Mozilla Foundation (US)") or it was deleted. If it's still in browser, can someone show me how to e… (διαβάστε περισσότερα)

I was wondering if I can enable this function (that green text saying "Mozilla Foundation (US)") or it was deleted. If it's still in browser, can someone show me how to enable it?

Ερώτηση από vi 4 μήνες πριν

Απάντηση από cor-el 4 μήνες πριν

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Other Bookmarks in the Firefox Toolbar is missing

I had an arrow on the right side of my FF Toolbar for "Other Bookmarks". Recently it went missing. I have many bookmarks under that heading, and can get to them through… (διαβάστε περισσότερα)

I had an arrow on the right side of my FF Toolbar for "Other Bookmarks". Recently it went missing. I have many bookmarks under that heading, and can get to them through the Bookmarks Manager, but no arrow on the Toolbar. How can I get it back?

Ερώτηση από Barry_Merchant 4 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

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Error 400 - Bad Request The request could not be understood by server due to malformed syntax.

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home hea… (διαβάστε περισσότερα)

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home heading and I receive the following message returned.

Bad Request The request could not be understood by server due to malformed syntax.

I have used MS EDGE browser and do not get the same problem, it log's-on OK.

As such it seems that it is a Firefox problem.

Ερώτηση από Brian E 4 μήνες πριν

Απάντηση από cor-el 4 μήνες πριν

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How do I lock bookmarks on the bookmark tool bar?

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I … (διαβάστε περισσότερα)

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I alt+tab frequently a bookmark will get selected as if I am clicking and dragging. The bookmarks on the bookmark tool bar always end up in different places. Is there a way to lock these links in place so I can't move them or do I have to resign myself to fixing it every day?

Ερώτηση από Vileynye 4 μήνες πριν

Απάντηση από Vileynye 4 μήνες πριν

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end of file errors for google and facebook

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop.… (διαβάστε περισσότερα)

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop. All my other sites as far as i can tell are ok. I used Edge and was able to access FB and Google on Desktop] i checked and the current version of firefox is installed on desktop

even weirder, i can access both google and FB on my laptop with firefox. I've tried syncing the two with having bookmarks etc. i can sync from laptop to desktop but not vise versa.

i thought I'd uninstall and reinstall firefox but i don't want to lose any info esp my Bookmarks on the Desktop hence why i was trying to sync the two.

My desktop is older, maybe 5-6 years, my laptop is 1 year old. Dunno if this matters. thanks, Jan

Ερώτηση από jansch135 4 μήνες πριν

Απάντηση από cor-el 4 μήνες πριν

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Windows font sizes and contrast

Hi all, Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be change… (διαβάστε περισσότερα)

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

Ερώτηση από richwalters 4 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

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when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (διαβάστε περισσότερα)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Ερώτηση από danielos2 4 μήνες πριν

Απάντηση από danielos2 4 μήνες πριν

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All tabs are crashing and show the message 'Gah. Your tab just crashed'

I am using firefox v104 on linux mint. This problem happened this evening. Every tab i open shows the same error. I tried the solutions suggested in other similar forum … (διαβάστε περισσότερα)

I am using firefox v104 on linux mint. This problem happened this evening. Every tab i open shows the same error.

I tried the solutions suggested in other similar forum posts like >safemode (tabs still crashed) >driver update (my drivers are up to date as far i can tell) >deleting cache and reinstalling firefox (tabs crash). I took a backup of my bookmarks and extensions as suggeated in another forum post. > one youtube video (https://youtu.be/F9VaXwSB_po) suggested toggling media.cubeb.sandbox in the config section. The tabs started loading after that but it wasnt that useful as i wasnt able to get any videos to play in the browser.

Also, i don't really know if the issue is related, but chrome tabs were also not loading or responding ('Page unresponsive' error).

Please help. Thank you :)

Ερώτηση από Vaghar 4 μήνες πριν

Απάντηση από Vaghar 4 μήνες πριν

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Firefox can't find printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (διαβάστε περισσότερα)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

This is my second request because I can't find my original question. jonzn4SUSE has asked me to upload print screens, which are attached. Carl ([email removed from public])

Ερώτηση από CMayer1 4 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν

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No video playback

Same problem again with upgrade. After the last upgrade today 9-5-2022 I no longer have video play back on sites such as MSNBC, CNN or Twitter. U-Tube seems to be working… (διαβάστε περισσότερα)

Same problem again with upgrade. After the last upgrade today 9-5-2022 I no longer have video play back on sites such as MSNBC, CNN or Twitter. U-Tube seems to be working fine. I have checked and have version 5.0.1 of ffmpg installed if that helps. And I have turned off ad blockers. Firefox 104.0.1 in Fedora 36 workstation. Any help would be greatly appreciated. Thanks in advance. Bob.

Ερώτηση από 1bbrazie 4 μήνες πριν

Απάντηση από 1bbrazie 4 μήνες πριν

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My malware app is reporting a Trojan.YZST.9002 loaded from Firefox executables

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREF… (διαβάστε περισσότερα)

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREFOX/UNINSTALL/HELPER.EXE C:/PROGRAMFILES/MOZILLA FIREFOX/MAINTENANCE SERVICES_UNINSTALL... I will use the delete process and remove them and watch for future loads.

Ερώτηση από Jim 4 μήνες πριν

Απάντηση από Jim 4 μήνες πριν

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Youtube bar where you change quality/sound etc...

Hello, in YT bar when you change video quality/sound etc, there is something missing.... im not a native english speaker and it is hard to explain this to you, so i have … (διαβάστε περισσότερα)

Hello, in YT bar when you change video quality/sound etc, there is something missing.... im not a native english speaker and it is hard to explain this to you, so i have some screens for you to understand it :)

The first screen where the problem is, is in Mozilla Firefox and the second one is in "Opera" and there is no problem with this. I don't know if i did something or it is mozilla problem so please help :)

Ερώτηση από BlackAndWhite 4 μήνες πριν

Απάντηση από cor-el 4 μήνες πριν

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Unable to type a "space"

When typing comments on a web blog, after the spacebar is used, the first letter of the next word eliminates the previously typed space. So what I end up with is all word… (διαβάστε περισσότερα)

When typing comments on a web blog, after the spacebar is used, the first letter of the next word eliminates the previously typed space. So what I end up with is all words in a sentence running together. Tried other browsers and they work fine. Changed keyboard as well no joy. Typing is normal in applications like adobe, word, etc..... Only happens during Firefox use......... Uninstalled and reinstalled Firefox, also no help..... How do I fix ?

Ερώτηση από doej79779 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν

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Hide / Disable saved logins Dropdown

Hey guys, is it possible to disable the "saved logins" dropdown, whenever a password/email field gets focus? (see image) I've already disabled "Autofill logins and passwo… (διαβάστε περισσότερα)

Hey guys,

is it possible to disable the "saved logins" dropdown, whenever a password/email field gets focus? (see image)

I've already disabled "Autofill logins and passwords", but that just disables not directly autofilling the field.

I want to disable this field, since I can still use saved logins via right click "use saved password", which i prefer.

Its no form field, i've already checked that + it occurs on all login pages.


The only options i've found where: "signon.showAutoCompleteOrigins" - hides from which website and "signon.showAutoCompleteFooter", which hides the lower part with "view saved logins"

Is there a way to disable this Dropdown completly, without loosing the auto save/ask to save new passwords?

Kind Regards


Firefox 104.0.1 (64-bit) - Fresh install (just imported logins)

Ερώτηση από Dschogo 4 μήνες πριν

Απάντηση από cor-el 4 μήνες πριν

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lines are jammed together on yellowpages.com

When I go to yellowpages.com everything looks as it should until I type in the business I want to look up. The screen that pops up offers the suggestions of businesses i… (διαβάστε περισσότερα)

When I go to yellowpages.com everything looks as it should until I type in the business I want to look up. The screen that pops up offers the suggestions of businesses it has selected to view. But the lines are all jammed together making it quite difficult to read. Something is awry because on Edge this does not happen. Screenshot attached.

Ερώτηση από jworks 4 μήνες πριν

Απάντηση από jworks 4 μήνες πριν