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Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations du… (διαβάστε περισσότερα)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

Ερώτηση από srjjain1996+newmozillaaccount 2 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

Using Firefox with Windows 7

I received two good responses but the projected end dates of August or September concern me. What happens after that? Is there any solid plan now to extend that or anothe… (διαβάστε περισσότερα)

I received two good responses but the projected end dates of August or September concern me. What happens after that? Is there any solid plan now to extend that or another version 115? Or should I go to another browser - then the issue would involve transfer of the bookmarks from Firefox to a different one and how long will it work with Windows 7? I need to continue using 7 at least for the next year or two. Suggestions?

Ερώτηση από rimorri 1 μήνα πριν

Τελευταία απάντηση από James 1 μήνα πριν

Any other browser support my older Mac? Firefox or otherwise.

I'd like to keep my antique desktop iMac functional. Firefox appears to want to strand me. Any thoughts on updating my web browser via Firefox or other providers? My syst… (διαβάστε περισσότερα)

I'd like to keep my antique desktop iMac functional. Firefox appears to want to strand me. Any thoughts on updating my web browser via Firefox or other providers? My system is OS 10.11.6 (El Capitan)

Ερώτηση από lightworks_mag 4 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

Firefox end of support for Windows 8 as of March 14, 2025 and the last ''possible and compatible'' update being Firefox 115ESR version

Hi, first time writing here so I don't know what to do or expect. I recently received a warning by Firefox that as of March 14, 2025 Firefox will end support for Windows … (διαβάστε περισσότερα)

Hi, first time writing here so I don't know what to do or expect. I recently received a warning by Firefox that as of March 14, 2025 Firefox will end support for Windows 8 (8.1 and below too) and that the last version compatible with Windows 8 is Firefox 115ESR (up to which? Before in Settings Firefox wanted to update from 115.0.3 to 115.0.3ESR now it says 115.1ESR - is this still ok for Windows 8? Are all 115 versions ok or not? Please help because I'm not a computer person, at all, with far too many gaps). Also, what happens after March 14, 2025? Will I be able to keep using Firefox 115ESR version even if I won't be getting any more updates or not? Also, I have extensions (4 ad blockers+Ghostery+VideoDownload helper) which keep updating and the warning said that extensions may not work properly anymore - so I wonder if you know if these above mentioned will in fact be affected or not, because I don't know whether to update them after March 14, 2025 or not because I'm not sure how to go back to a previous version should they not work. Too, I would like to say that you suggest switching to a newer Windows ver. (10 or above) but not everyone really wants to for one reason or another. Personally I find myself fine with Win 8 so far and don't like Win 10 while Win 11 may be too much for my old computer and I cannot afford to buy another. Also I would not attempt to upgrade to Win 10 without help (considering that others more expert had difficulties making it work or reverting back to Win 8) help that I do not have, at all - that's why I'm here now, and I don't really understand how this works either, so... Anyhow, reading on that warning page that after March 14, 2025 you would reconsider your position regarding support for Win 8.1, 8 and below (and knowing also that Chrome and Edge have ended their support - effectively leaving users stranded or forcing them to upgrade to a Windows version unwillingly) I would like to plead with you NOT to follow their example and help us, your supporters, keep using Firefox (which you say is for the people) - like I said many of us have good reasons for keeping on using Win 8.1 or below, so won't you please, PLEASE help us keep Firefox as our browser so that we too may keep using Internet? I know technology goes forward and staying behind makes all more difficult but not all can afford the same things and since I have found that there are a few of us yet I am asking to PLEASE not abandon us as others have done (leaving us to manage the best we can) but consider our plight (I know it might be a challenge for the engineers and developers but surely you can find a solution at least to allow us to keep using Firefox). Thank you.

Ερώτηση από spirit dawn 4 μήνες πριν

Τελευταία απάντηση από James 4 μήνες πριν

firefox 'extensions'

Quite a few websites don't connect using firefox, but do with other browsers (eg my microsoft account itself). I think it's because I need to install some 'extension'. I … (διαβάστε περισσότερα)

Quite a few websites don't connect using firefox, but do with other browsers (eg my microsoft account itself). I think it's because I need to install some 'extension'. I installed the one I thought firefox support said I should, but still can't connect to some websites. What am I doing wrong or missing? I'm on latest Firefox and windows releases on a desktop.

Ερώτηση από tonym253 4 μήνες πριν

Τελευταία απάντηση από tonym253 4 μήνες πριν

Need to backdate Firefox

I know firefox 78 is old but i accidently did the ESR release before backingup bookmarks. ESR is nor working on MAC 10.10.5 I was trying to move forward - now I am stuc… (διαβάστε περισσότερα)

I know firefox 78 is old but i accidently did the ESR release before backingup bookmarks.

ESR is nor working on MAC 10.10.5

I was trying to move forward - now I am stuck

Jim

Ερώτηση από hebnerj 4 μήνες πριν

Τελευταία απάντηση από James 4 μήνες πριν

Old version of MAC Os

Hello, I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ? Thanks for your help … (διαβάστε περισσότερα)

Hello,

I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ?

Thanks for your help

Ερώτηση από giovannidigiorgi 4 μήνες πριν

Τελευταία απάντηση από James 4 μήνες πριν

Access to older version of Firefox

I have DLink webcams around my home and I can no longer access their web pages to control them because of certificate issues. I have no success with Microsoft Edge runnin… (διαβάστε περισσότερα)

I have DLink webcams around my home and I can no longer access their web pages to control them because of certificate issues. I have no success with Microsoft Edge running in IE mode either. Using IE mode I am able to get into two of my D-Link Camera’s web pages but with the other two (one of which is my newest camera) I get this message:

The browser you are using may have difficulty receiving images and video. If you experience any issues viewing this page, we suggest using Internet Explorer.

When I go to the MyDlink website using Firefox Version 128.5.2 ESR I get this message:

Unsupported Browser or Operating System Detected! We recommend you use Firefox 12-51/52 ESR on Windows or MacOS to access the mydlink portal.

Is there a way for me to get the Firefox version they recommend?

Ερώτηση από g.kromholtz 4 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

Firefox update ESR has killed my browser

I use a 2009 Mac Mini running OS 10.11.6 dedicated for streaming. I was prompted to update Firefox to ESR which I did, replacing the older version of Firefox. The new ver… (διαβάστε περισσότερα)

I use a 2009 Mac Mini running OS 10.11.6 dedicated for streaming. I was prompted to update Firefox to ESR which I did, replacing the older version of Firefox. The new version will not open.

It was the only browser I had. Can I undo the installation? Or download 78.15.0 somehow to restore the functionality of this Mac?

Ερώτηση από Michael Clark 3 μήνες πριν

Τελευταία απάντηση από James 3 μήνες πριν

Firefox 56

Hello, I am currently using an old version of Firefox (56.0.2) for personal use because of the addons that are no longer supported. I understand the security risks invo… (διαβάστε περισσότερα)

Hello,

I am currently using an old version of Firefox (56.0.2) for personal use because of the addons that are no longer supported. I understand the security risks involved, but I need this version for a specific project that is critical to me.

If it functions well now, will I encounter any new issues after March 14, 2025? I have disabled all browser updates.

Thank you.

Ερώτηση από vinnikia 4 μήνες πριν

Τελευταία απάντηση από TyDraniu 4 μήνες πριν

Firefox advises me to Upgrade

Firefox today advised me to upgrade as my current version will cease to function in the near future. I am currently running Win 7 x64 and Firefox 102.10.0 esr . Attemptin… (διαβάστε περισσότερα)

Firefox today advised me to upgrade as my current version will cease to function in the near future. I am currently running Win 7 x64 and Firefox 102.10.0 esr . Attempting to update results in a request if running Win 7,8 or 8.1 to also download and run additional 115.18.0esr . Attempting to run either 115.18.0esr OR Firefox 128.5.2esr results in a screen stating firstly "Windows 10" and secondly "Unable to install this version requires Win 7 x64 or newer". Win 7 x64 IS the version I'm running.

Ερώτηση από werewoolufs 4 μήνες πριν

Τελευταία απάντηση από James 4 μήνες πριν

truncation issue in firefox browser

In Firefox browser , truncation of string is not working, when typing into the input box at first time truncation is not working, but when focusing out and typing once ag… (διαβάστε περισσότερα)

In Firefox browser , truncation of string is not working, when typing into the input box at first time truncation is not working, but when focusing out and typing once again it start working , seems its rendering problem which is not working at first time.

I am using following code <style> input.b { white-space: nowrap; width: 50px; overflow: hidden; text-overflow: ellipsis; border: 1px solid #000000; </style>

text-overflow: clip (default):

<input class="b">



Above code will give the different result in firefox and the the chrome browser.

in chrome it will work at first time , means once user will start the typing into the input box , it will start showing the ellipses once text overflow will happen. but in Firefox it will not work like this, at first time when user will start the typing it will not show ellipses although text exceeds the boundary of input box , but when user focus out from the input box and start once again start typing into the input box ellipses will be shown. this behavior is creating confusion.

Kindly provide the solution for the same I am using 128.5.2 esr firfox version

Ερώτηση από Priyesh 4 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

  • Επιλύθηκε

ESR-update for old Macos

Firefox kicks me out! My Mac works like a charme without any hardware problems. But now my favorite browser (FF) quits support. I'm amazed that a project like Mozilla doe… (διαβάστε περισσότερα)

Firefox kicks me out! My Mac works like a charme without any hardware problems. But now my favorite browser (FF) quits support. I'm amazed that a project like Mozilla does not care about sustainability. Any update in the software world must take care concerning downward compatibility - otherwise you exclude former users/customers. So why is ESR for Macos 10.9 to 10.11 not supported anymore? There are millions of Core2Duo-machines, that Mozilla sends to the trash. I'm extremely disappointed!

Ερώτηση από swolf84 3 μήνες πριν

Απάντηση από James 3 μήνες πριν

  • Επιλύθηκε

Mozilla Extended Support Browser

Like probably a Lot of you I don't support the unethical So-called "Forced-obsolescence" and am not planning to "upgrade" Microsoft every 18 months or so for the next 90 … (διαβάστε περισσότερα)

Like probably a Lot of you I don't support the unethical So-called "Forced-obsolescence" and am not planning to "upgrade" Microsoft every 18 months or so for the next 90 years on each on Every single family Computer and give in to their Scare tactics for financial, environmental and Ethical reasons.

I am currently running Firefox "Extended Support," or ESR, I think it's called. Was wondering, If I ever **DO** decide to upgrade our bloatware Spyware operating system(s), basically if they break enough Apps like Apple Likes to do to force an upgrade, how difficult or easy would it be to Migrate from ESR to the latest regular version of Mozilla/Firefox...with all my Settings, etc. still in place?

Ερώτηση από LiveWire 3 μήνες πριν

Απάντηση από LiveWire 3 μήνες πριν

McAfee Truekey has stopped appearing in Firefox browser. App downloaded again, and being asked to enable. How do I do this?

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activ… (διαβάστε περισσότερα)

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activate it. How do I do this/ should I do this?

Ερώτηση από hazelhaas 3 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 3 μήνες πριν

network.http.strict_response_status_line_parsing missing on new versions

Hello after version 131 network.http.strict_response_status_line_parsing option is missing and i have problem with my site error "The status line of the HTTP response is … (διαβάστε περισσότερα)

Hello after version 131 network.http.strict_response_status_line_parsing option is missing and i have problem with my site error "The status line of the HTTP response is invalid - NS_ERROR_PARSING_HTTP_STATUS_LINE" Can someone is teal me what is new option replace network.http.strict_response_status_line_parsing ? Now i not able to turn off network.http.strict_response_status_line_parsing and not have irping from my website

Ερώτηση από epoc 3 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 3 μήνες πριν

FireFox will stop functioning on 14th january and I can't instile a version

Hi! I need a biiig help here. I have a mac OS X Yosemite version 10.10.5 and I would like to keep using this computer. I installed the FireFox 128.5.2esr.dmg. I saved i… (διαβάστε περισσότερα)

Hi! I need a biiig help here. I have a mac OS X Yosemite version 10.10.5 and I would like to keep using this computer. I installed the FireFox 128.5.2esr.dmg. I saved it to my applications but I click on the icon and nothing happens... My FireFox is not ok now... I open it, but doesn't appear the icons or so (top sites or highlights). Thank you!

Ερώτηση από anatcsantos 3 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 3 μήνες πριν

End of my Firefox browser updating

I use a Firefox browser and a few days ago I got a message on my screen saying I wouldn't be able to use it after January 2025. I didn't read the message properly so I c… (διαβάστε περισσότερα)

I use a Firefox browser and a few days ago I got a message on my screen saying I wouldn't be able to use it after January 2025. I didn't read the message properly so I can't give any details.

I have looked at system requirements to update my current version but as I will explain it is not possible for me to update: I am using an old iMac - OS X version 10.9.5 The firefox version is 78.15.0esr (64-bit)

To update I need to have at least Mac OS 10.12 or later.

I am not computer literate so I cannot update my Operating System so I won't be able to download a more recent version of Firefox browser.

  • Will my current version still work after January (but with no new security updates)?
  • or will I not be able to use my Firefox browser at all?

Ερώτηση από muchappreciated 4 μήνες πριν

Τελευταία απάντηση από muchappreciated 4 μήνες πριν

Browser upgrade possible for iMac 2007 OS X El Capitan impact

I want to know whether I can update my current Firefox version with my very old desktop setup. I am using the Firefox browser version 78.15.0esr (64-bit) on my iMac 2007 … (διαβάστε περισσότερα)

I want to know whether I can update my current Firefox version with my very old desktop setup. I am using the Firefox browser version 78.15.0esr (64-bit) on my iMac 2007 running OS X El Capitan. This notice came up when opening Firefox: " Your version of Firefox will start to have problems on January 14. A root certificate will expire, causing some preferences and other features to stop working. On March 14, 2025, add-ons and more features will also break." Following the instructions to update, in About Firefox window, it checks for updates and then shows Firefox is up to date. I've interpreted this as there's no version available that I can update to. Is that correct?

Ερώτηση από Deidre Seeto 3 μήνες πριν

Τελευταία απάντηση από James 3 μήνες πριν