Φόρουμ κοινότητας «Firefox»

Hi,

I have logged in in a new device with my firefox account and I can´t see anything of my backed up data.

Passwords, bookmarks, pluggins are gone... And I checked before that I had my sync on and everything was synced.

Before that, I added a secondary email and then put it as primary. Could you please check?

Hi,

I have 3 firefox clients two private ones and one on my office computer. Between all client I want to synchronize bookmarks, ... except the Add-ons. Add-ons should only be synchronized between my private computers as per company policy some Add-ons are not allowed. It would be nice to have a per client synchronize setting to switch of synchronization of the Add-ons only for my company client.

Kind regards, Tolotos67

Please help by recovering all my information that i have already filled in the form have failed to access my application form to complete and then submit. please do the needful to rescue me because i just have one day for submission

Dear Mozilla Support Team,

I am writing to you today to report a persistent issue I am having while trying to access Pinterest (www.pinterest.com). Whenever I attempt to visit the website, I encounter the following error message:

Pinterest Secure Connection Failed An error occurred during a connection to www.pinterest.com. PR_CONNECT_RESET_ERROR

I have tried troubleshooting this issue by:

Clearing my browser cache and cookies. Restarting my computer. Trying a different web browser. Disabling any ad-blockers or extensions. Unfortunately, none of these solutions have resolved the problem. I am using Windows 11 and have attached a screenshot of the error message for your reference.

I would greatly appreciate it if you could provide me with some guidance on how to resolve this issue. I am unable to access Pinterest, which is causing significant inconvenience.

Thank you for your time and assistance.

Sincerely, Hatice Bozkurt

Ubuntu 22 LTS, Firefox 131.0.3 (64-bit). My machine crashed last night, but when I booted it this morning to start figuring out what's wrong all my windows/tabs came up. (I have at least 6 windows (for organization of my) hundreds of tabs.) After 6 or so reboots (testing various usb device plug-in configurations) I'm finally done, but now only have 1 blank firefox window. I created an account for syncing so I wouldn't have to redo all that when I upgrade OS periodically; however, I didn't think this would happen, so I didn't sync before this.

I would REALLY like to get my windows/tabs back in the configuration they were. Under 'manage history' there's an import/backup option, with restore; under that, it shows Yesterdays Date with 563 items, but clicking on 'restore' for that tells me it will replace my bookmarks file...

And I don't know how to retrieve the previously synced data, having only used it in the (presumed) other direction.

Any clues welcome!

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started to come up empty. I e-mailed the owner but got no response and no help getting the lost tabs back. I am looking at Tree Style Tab but any other suggestions are welcome.

I had an issue today , after organizing my [main] Firefox on desktop PC at home , and then once i was satisfied with the [theme] installed with the organized bookmarks and the separators and whatnot and everything was how i wanted it to be.

And then i went to the sync on my laptop clicked sync now, it did the below - removed the [theme] from main [desktop] , and put the theme(old) from laptop....... which is what i don't want - Copied what i had done organized from [main] desktop Firefox which is good , AND also copied the deleted bookmarks from main [desktop] which is what i went through the hassle of deleting.... it did copy the organized version yes, but it also included what laptop had and just put them all together instead of just syncing exactly what is on main [desktop]

So my question is, is there a way we can make the Desktop PC to be like the [Lead] and other devices [follower] ? i dont know how to explain it but system-wise its like the other devices will follow what any update is done on the [main] one

hallo ich brauche bitte dringende hilfe undzwar habe ich mein pc formatiert und habe mich wie gewohnt im firefox browser angemeldet und wollte meine daten synchronisieren und nun habe ich gemerkt das einfach alles weg ist meine passwörter lesezeichen usw

mein account ist mit ein authenticator gesichert ich bitte euch ich brauche meine daten wieder welche möglichkeit gibt es da

danke

Move open account to new computer, old computer died, Firefox[ Mozilla] have all my pass words also, Will not let me open old e mails etc. sync wants cell phone,it doesn't work where I live. thanks john

Newly restored Lenovo factory image. 2 pieces 3rd party sw: Atlas (v0.4.1 9Oct2024) and Firefox 133.0. Windows 10 22H2, no updates pending, Edge / Cortana / CoPilot removed (by Atlas).

FF sync account is recognized, sends auth code to email, when enter code, get the: "Bad Request Something went wrong. Please close this tab and try again." at each attempt.

Oddly, I have 2FA enabled, and have not been queried for its code. Perhaps that is where process is failing?

Another Lenovo machine, M710Q 1TB 16GB Windows 22H2 with Atlas, Firefox 133.0 and a slew of 3rd party software and updates is running just fine. Am able to sync / manipulate account as needed, FF Relay, etc.

Suggestions / tips before I nuke the M920Q and start from scratch again?

On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anything relating to these missing saves in password manager, I've used EaseUS, I've tried system restore. It's like my my saves were completely wiped! When I did a system restore, Firefox uninstalled itself completely when it shouldn't have. Now it's like I never had Firefox on this pc and there's no history or anything dated before today 10/6/2024. I've tried import from other browsers and there's nothing there. I'm a bit upset here, is my history, saved passwords, bookmarks and, autofill just gone and irretrievable?

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox password... As I'm currently in another country I also couldn't just log in on any of my other devices to recover the password, so I decided to reset it via the E-Mail... well aparantly changing your password deletes the sync data?? I'm guessing there is no way to recover the data? So I got a relative of mine to start my backup notebook which has not been synched for a few months but some data should've still been there, at least I had thought so... password database there was empty... and instead of synching the firefox landing page from my notebook where all my pinned pages were, it copied the page from the new device and wiped that as well... Any way to revert the sync changes on the notebook?

Hi, I have an issue and hopefully an easy challenge, but I need and would appreciate your kind help.

My Windows 10 PC with Firefox Desktop installed has all my bookmarks, passwords, add-ons, configuration entries, etc. I had the unfortunate situation where my PC hard drive boot-up is corrupted, so I am unable to boot into windows. I am though able to access all of the files intact, via a USB Hard Drive dock to read, save, and be able to transfer any files from that non-bootable hard drive to a new install.

I did a new windows install with a brand new hard drive along with Firefox, but I need your help to effectively get all of those files/entries from the old hard drive and my Firefox "profile" transferred into the new drive so I can resume like before, and further back up as necessary. I do understand that I should have logged into my Firefox account and backed it up so it would have been seamless, but I am sorry I didn't.

Can you please help me and advise?

Thank you so very much.!