Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (διαβάστε περισσότερα)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Ερώτηση από mws1 5 μήνες πριν

Τελευταία απάντηση από cor-el 5 μήνες πριν

Firefox Closing Immediately Upon Opening; Mac Ventura 13.0

Hi there, I upgraded my Mac Desktop OS to Ventura 13 yesterday and now my Firefox browser is not working. It opens very briefly and then the window closes immediately. T… (διαβάστε περισσότερα)

Hi there,

I upgraded my Mac Desktop OS to Ventura 13 yesterday and now my Firefox browser is not working. It opens very briefly and then the window closes immediately. The Firefox program is still open in my dock, but when I click on the icon, the Firefox window only opens for the briefest moment and then immediately closes again.

I tried to fix it: I have uninstalled and re-installed the latest version of Firefox twice and have rebooted my computer twice.

Has anyone has similar experiences and/or ideas for solutions?

Thank you!

Ερώτηση από deborah.seabrook 3 μήνες πριν

Τελευταία απάντηση από AliceWyman 1 μήνα πριν

New version added a toolbar icon for Extensions that can't be moved, removed, or hidden.

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved… (διαβάστε περισσότερα)

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved, removed, or hidden and it's where my bookmarks icon usually is which is messing with my work flow a lot. I work very fast and have years of muscle memory of clicking the first icon at the top right to open bookmarks and now I keep opening extensions.

Ερώτηση από kodack 2 εβδομάδες πριν

Τελευταία απάντηση από cor-el 2 εβδομάδες πριν

How do I restore Old Firefox data after a refresh?

I contacted my bank to find out why their site no longer worked with Firefox and they had me refresh my Firefox settings, and now I'm not able to log in to certain pages … (διαβάστε περισσότερα)

I contacted my bank to find out why their site no longer worked with Firefox and they had me refresh my Firefox settings, and now I'm not able to log in to certain pages using my passwords. The login pages say either my username or password is incorrect but they're not. When I click on "Forgot password" and give my email address, it says they'll send me an email to reset my password, but the email never comes.

How can I get my old settings back?

Thanks

Ερώτηση από davehallmusic 2 εβδομάδες πριν

Τελευταία απάντηση από Terry 2 εβδομάδες πριν

Who is managing my Browser?

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this … (διαβάστε περισσότερα)

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this 'managing organization'? I want to clear this statement from my account.

Ερώτηση από h_spencer_oneal 2 εβδομάδες πριν

Τελευταία απάντηση από Bithiah 2 εβδομάδες πριν

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (διαβάστε περισσότερα)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Ερώτηση από DJ Dirk 1 μήνα πριν

Τελευταία απάντηση από timestreasures 1 εβδομάδα πριν

Access to online banking website

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popu… (διαβάστε περισσότερα)

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popular browser to access it, which I was loathe to do but it worked first time! This is not the first time Firefox has had these issues either. What are you doing about it?

Ερώτηση από jcprideaux 1 μήνα πριν

Τελευταία απάντηση από peterjane3370 6 ημέρες πριν

Vimeo videos freezing on fullscreen

I've recently been having troubles playing videos on Firefox. My school website uses Vimeo embeds, but recently when I've put the videos in fullscreen, after 4-5 seconds… (διαβάστε περισσότερα)

I've recently been having troubles playing videos on Firefox.

My school website uses Vimeo embeds, but recently when I've put the videos in fullscreen, after 4-5 seconds it stops responding. The video freezes but the audio continues, and the controls don't come up when I move the mouse. I can press ESC to exit fullscreen, but the controls are still gone and the audio keeps playing. Then after a few more seconds I get the warning "This page is slowing down Firefox, to speed up your browser stop this page".

If I don't use fullscreen but instead zoom in on the page, it also freezes. If I try the same things with Edge it does not freeze. I also made sure that it was only affecting Vimeo videos, by testing with other platforms and other vimeo links.

I found previous reports of this issue, but all of them were either on Linux, or it was an issue with flash player, which is not relevant anymore.

Not quite sure how to debug this but I would be happy to provide further info. It's really important that it works again :/ Thanks in advance!

My repro steps: 1. Find a video on https://vimeo.com/watch 2. Play it and enter fullscreen 3. Wait around 6 seconds

Ερώτηση από Dyiing 2 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 2 μήνες πριν

Scroll Bar too Thin

I have used firefox for a long time , however, if I can't fix the tiny width of the scroll bar soon I will have to migrage to another browser which I don't want......I ha… (διαβάστε περισσότερα)

I have used firefox for a long time , however, if I can't fix the tiny width of the scroll bar soon I will have to migrage to another browser which I don't want......I have tried the About.config route...and that hasn't worked . Tried several times....so not sure what I can do to increase the width of the scroll bar. HELP! Thank you for any assistance.

Larry

Ερώτηση από lehcardinal 2 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 2 μήνες πριν

Using Filter

How do I allow Filter (an app) to block websites in Firefox (which is what it is supposed to do)? It works on Chrome just fine. How do I give it permission? Or should I l… (διαβάστε περισσότερα)

How do I allow Filter (an app) to block websites in Firefox (which is what it is supposed to do)? It works on Chrome just fine. How do I give it permission? Or should I leave Firefox forever so I can take control of my life?

Ερώτηση από lane.evelyn 3 μήνες πριν

Τελευταία απάντηση από Dropa 3 μήνες πριν

Cant get onto my online banking

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it mu… (διαβάστε περισσότερα)

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it must be something with the new download from Firefox. The message from online banking keeps saying try another browser,could someone help me with this issue

Ερώτηση από jeffmastro362 3 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 3 εβδομάδες πριν

MacOS Dock Icon

Since update 106, there is a new dock icon for Firefox on MacOS tailored for Big Sur an above. I'm still using Mojave for 32bit apps, and it doesn't look as good. Can we … (διαβάστε περισσότερα)

Since update 106, there is a new dock icon for Firefox on MacOS tailored for Big Sur an above. I'm still using Mojave for 32bit apps, and it doesn't look as good. Can we have an option to revert back to the old dock icon?

Ερώτηση από ronpildil 3 μήνες πριν

Τελευταία απάντηση από cor-el 3 μήνες πριν

Outlook Exchange Cut & Paste

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or respo… (διαβάστε περισσότερα)

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or response email, the drop down menu only gives me the first 3 options "EMOJI", "COPY" and "CUT". It doesn't continue to provide the "PASTE" and "PASTE WITH TEXT ONLY" options. This only happens in the body of the email, not the subject line or "TO" lines. It also only happens with one specific account login - [email]@christ-the-lord.org and only in Firefox. If I login with a different Microsoft account, the issue isn't there. If I use another browser, the issue isn't there. But if I login with this same account on another computer, the issue is in both places, again just with Firefox, restricted to the body of the email in Outlook exchange web login.

I can only assume that this account has some type of safety feature turned on that is preventing the ability to cut and paste into the body of the email, but I cannot figure out what it is. My IT guy doesn't know what would be causing this either. I tried refreshing Firefox. It didn't help but this also doesn't explain why the same thing is happening on different computers. Any suggestions?

Ερώτηση από sschuette2 3 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 3 μήνες πριν

Videos won't play in Firefox, fine in other browsers

I seem to have that bug that was fixed a few updates ago where videos won't play. I have the latest version of Firefox. For example, YouTube will load and the page, prog… (διαβάστε περισσότερα)

I seem to have that bug that was fixed a few updates ago where videos won't play. I have the latest version of Firefox. For example, YouTube will load and the page, progress bar and even subtitles will show, but the video will just have the spinning circle. I have tried videos on other websites (Facebook, Tumblr) and they won't play either.

I've uninstalled/reinstalled Firefox, refreshed Firefox, disabled all add-ons, allowed autoplay of videos/audio but nothing works. The videos all work on Chrome and Edge.

Ερώτηση από ejayneh 3 μήνες πριν

Τελευταία απάντηση από info8565 2 εβδομάδες πριν

I don't have access to the email listed in preferences (under sync next to manage account and sign out) but when I click manage account it shows an entirely different email with no secondary email listed at all.

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. … (διαβάστε περισσότερα)

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. What email would I be signing out of and which email is synced with all my tabs and history? I don't want to lose access to all the saved options and sites and everything attached to my desktop browser but I don't have access to the first email listed.

Ερώτηση από zachgeller 5 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 5 μήνες πριν