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XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (διαβάστε περισσότερα)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Ερώτηση από raem.kauai 6 μήνες πριν

Απάντηση από raem.kauai 6 μήνες πριν

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Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (διαβάστε περισσότερα)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Ερώτηση από Deborah Lief 3 ημέρες πριν

Απάντηση από TyDraniu 3 ημέρες πριν

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Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (διαβάστε περισσότερα)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Ερώτηση από Maria Quetell 2 εβδομάδες πριν

Απάντηση από Sean Thomas 1 εβδομάδα πριν

New PDF Editor

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You,… (διαβάστε περισσότερα)

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You, David

Ερώτηση από Drone 5 ημέρες πριν

Τελευταία απάντηση από zeroknight 4 ημέρες πριν

Remote Desktop Stops Web Players From Playing (Audio & Video)

When running a remote desktop connection, if the the remote computer has a web player running (YouTube, Spotify, SoundCloud, etc.) it will stop playback and audio will st… (διαβάστε περισσότερα)

When running a remote desktop connection, if the the remote computer has a web player running (YouTube, Spotify, SoundCloud, etc.) it will stop playback and audio will stop outputting from the remote computer.

However, you can hit play again on the web player and it will resume playing. But once you end your remote desktop connection the player will stop again and all audio or video output

There is a post here (https://mzl.la/3Pg6xU3) that stated you can change "security.sandbox.content.level" value to "2" but this did not work.

Any ideas?

Ερώτηση από user10x59 3 εβδομάδες πριν

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Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (διαβάστε περισσότερα)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Ερώτηση από Julie 3 μήνες πριν

Απάντηση από Terry 3 μήνες πριν

Suddenly no sound on rumble.com (March 24 2024)

Yesterday I was playing videos on rumble fine. Sat my laptop down, picked it back up after waking up and suddenly no sound on any rumble.com video. Youtube plays video an… (διαβάστε περισσότερα)

Yesterday I was playing videos on rumble fine. Sat my laptop down, picked it back up after waking up and suddenly no sound on any rumble.com video. Youtube plays video and audio fine. So does X and truth social. In fact, any website plays audio EXCEPT rumble.com. Its not Windows related. Its firefox related. I installed Chrome and rumble.com plays with sound fine. I uninstalled firefox and reinstalled and that didnt fix it. I have rumble installed via WebCatalog an it plays videos and audio fine. I then installed Firefox nightly and never signed in or anything and still rumble isnt playing sound. Its rumble+firefox=no sound. And it appears to be happening to others too on other help forums. DOES ANYONE KNOW HOW TO FIX THIS?

Ερώτηση από Human 3 ημέρες πριν

Τελευταία απάντηση από Human 18 ώρες πριν

connect to site

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site. We can’t connect to the server at cciawards.za.. If you ente… (διαβάστε περισσότερα)

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site.

We can’t connect to the server at cciawards.za..

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Ερώτηση από iwor112 4 εβδομάδες πριν

Τελευταία απάντηση από jonzn4SUSE 3 εβδομάδες πριν

Unable to hold backspace to delete multiple characters in certain text boxes

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google … (διαβάστε περισσότερα)

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google Docs, and the google search box. I am not experiencing this issue with any other app, and in chrome, with the same pages, the issue doesn’t occur. The issue also does not occur in the URL box or the forum post text box here. The issue still occurs in troubleshoot mode.

Ερώτηση από enderthexenocide 3 ημέρες πριν

Τελευταία απάντηση από zeroknight 4 ώρες πριν

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (διαβάστε περισσότερα)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Ερώτηση από maryam.sufi 1 εβδομάδα πριν

Τελευταία απάντηση από cor-el 5 ημέρες πριν

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Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (διαβάστε περισσότερα)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Ερώτηση από Adrenoreceptor 2 μήνες πριν

Απάντηση από Adrenoreceptor 2 μήνες πριν

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Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (διαβάστε περισσότερα)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Ερώτηση από kit 4 μήνες πριν

Απάντηση από zeroknight 4 μήνες πριν

Why was Firefox View taken away in Private Browsing mode?

I thought that in Private browsing mode, using Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now cleaned out everything in mid-ses… (διαβάστε περισσότερα)

I thought that in Private browsing mode, using Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now cleaned out everything in mid-session. It turns out that's not true, for example, using Firefox View I found that the list of Recently closed tabs in three-bar menu > History > Recently closed tabs was NOT cleared. The only way to see that was with Firefox View, which you could then use to delete items from the list.

With the new version of Firefox (119.0) Firefox View has been removed from Private browsing mode entirely. Thus not only is it impossible to see if the recently closed tabs list has been cleared, but it's impossible to clear the list even if you could see it. That leaves the only way to be (fairly) sure things are cleared out during a Private browsing session is to close the browser entirely, which is an annoying pain.

Why was that feature removed? How can I tell if the recently closed tabs have been cleared without it?

Thanks.

Ερώτηση από Blarg 5 μήνες πριν

Τελευταία απάντηση από cor-el 5 μήνες πριν

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Where are saved passwords stored in firefox 117 on Mac OS?

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and … (διαβάστε περισσότερα)

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and tabs open) and then restart, all the saved passwords have reverted to some time in the past where they remain frozen. If I try to login to a website, FF will ask for my master password, then fill in the OLD password. I can update it (replace the auto-filled string with the correct one) -- for example, login to a site using the correct (NEW) password, and then choose "UPDATE" in the pop-up -- and those will persist until I exit. But after exiting and restarting, all the passwords have reverted to the old values. This also applies to adding and removing saved passwords, or editing them manually in the "about:logins" page. For example, I keep deleting the password for a no-longer-in-use account and it disappears until I restart Firefox, then it comes back.

This makes me think that something has changed the ownership or permissions on the file where these encrypted passwords are saved locally and so Firefox silently skips the step to write them out on exit (or update them incrementally as I change them). I do not use a FF/Mozilla account to save them in the cloud, I just keep them on the local machine, which is Mac OS X Big Sur (11.6.8).

I did find somewhere online (on mozilla.org, I *think*) that the file is "logins.json" at the top level of my active profile. But that file has not been modified since 01/15/2023 (over 8 months ago), and removing it does not seem to have had an impact on the problem, so I am guessing that wherever I found that info (that logins.json is where they are stored) was probably some out-of-date post from a past version of Firefox.

I am hoping someone can tell me which file is not being updated so I can inspect its ownership/permissions and then either fix it or delete the file. I am guessing that I can export the list to a csv file, exit Firefox, delete the storage file, then restart Firefox and import the saved csv file in order to fix it -- but I need to know which file it is.

Or, can someone tell me where to look for an error log that might contain an explanation of something going wrong while trying to update my profile on exit? NOTE: the rest of the profile seems to be OK, my windows and tabs are restored correctly on restart, they are NOT frozen in time.

Thank you for any help you can offer me.

Ερώτηση από hzm780 6 μήνες πριν

Τελευταία απάντηση από cor-el 5 μήνες πριν

Start of Firefox is slow. Startup-Time between 35 seconds and 2 Minutes

Hello, the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after… (διαβάστε περισσότερα)

Hello,

the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after 35 - 120 seconds.

What we did to determine the Problem so far:

  • disabled Anti-Vir
  • Disabled VPN-Client and tried connection via LTE-Hotspot to bypass company Network and Firewall
  • Changed DNS to 8.8.8.8 and 9.9.9.9
  • Deleted Cache
  • Changed Startup-Page
  • Disabled Secure DNS in Firefox Settings
  • Disabled all GPOs on Workstation and deleted policies.json so no Policies got applyed
  • deleted Startup-Cache and enabled secure-start in about:support
  • reinstalled Firefox
  • changed from up to date ESR to latest Release
  • Users Temp and Windwos-Temp deleted

No Problems on another similar Workstation with same Firefox Release.

I wonder if there is any startup-debugging capability.

Ερώτηση από Crofex 3 ημέρες πριν

Τελευταία απάντηση από Crofex 1 ημέρα πριν