Φόρουμ υποστήριξης - Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know they're still saved because when I click to Manage Bookmarks and check them there, they show up fine. The toolbar just randomly hides them for whatever reason, and I can only fix it by closing Firefox and opening it again.

I'm on the current version. I remember accessing about:support and clicking on Verify Integrity while trying troubleshoot some other issue, but don't know if that could've caused it though.

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

There was no such problem before, after the 117 update, the CSS theme I use is constantly reset and the browser returns to its default theme. The screen goes black for a moment and then the theme resets or the browser crashes. Is there anyone who has experienced the same problem? Any possible solutions?

Using this theme: https://github.com/Neikon/Fox11

I'll add 2 pictures of what my browser looks like when normal and crashed.

My Firefox browser automatically updated a few days ago. Since the update, the browser now crashes repeatedly during basic browsing, making Firefox essentially unusable. For instance, retrieving Yahoo mail, reading articles, accessing login pages -- the page will enter some type of refresh/reload cycle and crash the browser.

I opened the browser in troubleshoot mode and the problem did not occur. Following the Mozilla instructions, I disabled extensions and reopened the browser normally, and the crashes continued. I have not taken any additional actions.

This problem began immediately after the latest browser update on 9/13.

Is there a memory issue with Firefox in regards to how PDF files are shown?

This happens every so often.

When I open a PDF the font is distorted and it seems to be encrypted. I have to close Firefox and reopen and then the PDF file is displayed correctly without any issue.

Thanks.

I cannot use firefox. About the third or fourth tab or window I open hangs up, and then all of firefox hangs up. The triggering load can be from bookmarks or a new site. Have rebooted, re-opened: same problem. Have updated everything (including snap), same problem. Uninstalled and re-installed Firefox, same problem. Troubleshooting crashes and will not re-start

Hello,

I tend to have a fair amount of windows and tabs open but this doesn't seem to have a noticed correlation. The symptoms are that FF will just go catatonic (spinning circle, Not Responding Header). When this happens the hard drive light is on solid. Eventually (10s of seconds to several minutes) FF will return to operation. Any idea of what is happening and how to fix this?

I am running the latest version of Firefox (115.0.3 (64-bit)) with NO ad blockers. Whenever I try to watch videos on Paramount Plus, I get an Error 3005 message. I can watch videos on Paramount Plus on both Chrome and Edge where I DO have ad blockers running. What else can I do?

Bug 1362767 is still a problem, even with fission enabled which is apparently the default now. This is a huge problem when viewing videos on youtube and other similar video server platforms. The memory usage by Firefox just accumulates and does not release even after several days. Eventually, Firefox needs to be restarted to release the mis-allocated memory back to the OS. (Win10, FF 115.03 64-bit, Intel I5, 32 GB RAM) A restart can cut total system memory as reported by Process Explorer in *half* or more (!!) depending on how many videos I have viewed since last browser restart using Process Explorer 'Kill Process Tree' function followed immediately by FF restart. It is no longer possible to use an older PC with 8 GB of memory with Firefox to view videos. It takes forever to load, then becomes so laggy that it is no longer functional and is even difficult to kill with Process Explorer because the Windows Explorer user interface gets forced to swap out. (This latter should never happen regardless of memory allocation and is the fault of Microsoft.) I am now using another PC with 32GB RAM and Firefox often pushes the physical memory allocation to well above 16 GB after viewing just a few hours of videos, and does not recover even after being idle and minimized overnight. I have 10 extensions installed. Four of these are video related: Enhancer for Youtube, Video Ads Blocker for Youtube, Video DownloadHelper, and Video Speed Controller. I have not found any improvement in memory allocation performance by selectively disabling extensions. Other people have been posting complaints about this problem for at least 6 years. It makes Firefox practically useless for systems of 16 GB or less. You need to fix this. It appears to be *your* problem; Don't try to deny it, please just make it better. I continue to use FF because of the very useful extensions and greater privacy features than what is available for Chrome.

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while after an ad plays. It looks like it loses the ability to stream the main movie while streaming the ad. After the ad it plays about 20 seconds of the movie, probably what was in the buffer before the ad started, and then it freezes. I get the circle wait icon, like what typically happens when the Wifi goes down. After a while a message appears saying the Internet is not working. See attached image. Then I get the message (see other attached file) saying Video Unavailable. We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp. Close Player.

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?

hello

tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do?

some web pages not fully loading without refreshing or go back 1 page and forward again Firefox 117.0.1 [20230912013654] installed 9/12/23 also running adguard adblocker 4.1.57 disabled it to test did not solve

not sure if related but hiccups on pages that auto refresh (happened over weekend) just manually refreshed

thank u m

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

I have updated my Firefox on PC to the newest version available (version 120.0.0.8720 as of 24/11/23 00:30 UTC). Unfortunately whenever I try to open it, it loads a blank screen and then crashes, and brings up the crash reporter. This has happened every time I try and open Firefox, even during Troubleshoot mode. I have over 180+ tabs and thousands of bookmarks on my account that I do not want to lose (I have not used Refresh Firefox for this very reason) but if I can't even access them on my computer then what can I do?

Please help me, I want to know how to fix this and keep my tabs and history. I am desperate.

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They never finish loading. I've turned off ad blockers, DuckDuckGo, and a few other add-ons to see if they're the issue, adjusted multiple other settings (proxy, etc.) and it makes no difference. This is becoming an issue with multiple websites in Firefox in recent weeks.

Fix your browser.

I was on phone for a couple hours last night with my satellite provider HughesNet to figure out why nothing would stream. We never gt it figured out. Then, I tried another browser and it worked fine!

Ihave been becoming more and more disenchanted with Firefox this year. SOOOOOOO many problems, it makes my life harder. The only alternative is Google. Everything works with Google pretty much. BUT I HATE GOOGLE!! EVIL. So please fix firefox!