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How to repair or re-create missing profiles.ini and installs.ini files ?

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & d… (διαβάστε περισσότερα)

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & different FF versions - the shared data you see her is NOT the same ) details here: https://support.mozilla.org/en-US/questions/1356226

I don't see the profiles.ini and installs.ini files within the Profiles folder. I see the general format from looking at good ones in my own Profile.

Don't understand why some are "locked."

How do I re-create them using the existing Profile names, and how do I denote which to startup using (the default folder?) Can't find any Help files to explain.

This is driving me mad, we are using the same physical computer because mine broke, so I start it up off an external drive containing my drive, then I have to shut down & restart on the internal drive to work on it, but then I don't have access to my saved files or to post on the forum.

Ερώτηση από FireFoxSucks 1 έτος πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

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Firefox can no longer play Netflix movies

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your brow… (διαβάστε περισσότερα)

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Ερώτηση από 808state 2 έτη πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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Reverting Firefox header to something useable; FF91esr

Hi. We have just begun to test Firefox 91esr for an anticipated rollout in October 2021. That's probably going to be optimistic. I'm trying to revert the toolbar and bro… (διαβάστε περισσότερα)

Hi.

We have just begun to test Firefox 91esr for an anticipated rollout in October 2021. That's probably going to be optimistic. I'm trying to revert the toolbar and browser style to be an exact replica of the attached image (theme not withstanding).

We surveyed around 250 users and only 2 like the new FF91 toolbar and tabs. So got to go with the 99.9% of people. The userChrome.css file I am using is here: https://pastebin.com/8SFM3i1k

The userContent.css is:

/* Remove color effect filter on autofilled fields */

-moz-autofill {filter: unset !important;}

/* Remove filter on all fields */ input {filter: unset !important;}


I'm getting confused with the naming. We have Photon and is it now Proton? And what I'm trying to get back to is Australis?

Enabled style sheets and I can get the theme working. But when I add the chrome folder and it's contents instead of getting what you see on the attached image I get the default style with the ugly square tabs - the default in v78

I also can't seem to stretch the toolbar vertically. It's too damned compact.

The addons I want to use include new tab homepage, which seems to install but doesn't show in the list of add-ons and doesn't work. Perhaps I should approach the author for that issue.

The reload in the address bar works in 78.13, but in 91 it puts the reload button the on the far right... Another add-on problem for the author.

How do I remove the favorites icon from the address bar?

On webpages there is a settings cog in the top right corner. I'd also like to remove that.

I'm a PC builder, not a coder, so the css is provided by the generosity of other people.

thanks

Ερώτηση από citizen1138x 1 έτος πριν

Τελευταία απάντηση από citizen1138x 1 έτος πριν

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No text showing, only images from today on one news website.

I haven't installed any new Add-ons for over a year but suddenly today the Telegraph.co.uk website is only displaying images. I disabled all Add-ons, re started FF but th… (διαβάστε περισσότερα)

I haven't installed any new Add-ons for over a year but suddenly today the Telegraph.co.uk website is only displaying images. I disabled all Add-ons, re started FF but that hasn't fixed it. Safari is okay though. Mac 10.11.6 and FF 78.10.1esr Thanks for any tips, can't do without a proper newspaper. Kryters.

Ερώτηση από kryten 2 έτη πριν

Απάντηση από kryten 1 έτος πριν

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Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (διαβάστε περισσότερα)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Ερώτηση από hiciya6568 1 έτος πριν

Τελευταία απάντηση από hiciya6568 1 έτος πριν

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Viewing video with/without widevine for macOS

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message: The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Categ… (διαβάστε περισσότερα)

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Ερώτηση από ssaarrraahh 2 έτη πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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How to Change the Fonts and Font Size in Firefox Bookmarks?

Hello, I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and … (διαβάστε περισσότερα)

Hello,

I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and Colors under Preferences - Language & Appearance. Thanks.

Ερώτηση από Falcon9 1 έτος πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

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Toolbar folders -> drop down orientation problem -> screen limit not recognised

Hello: Quite a few iterations of Firefox ago (cannot recall which), the orientation of the drop down menu listing the bookmarks inside any folder in the toolbar was eith… (διαβάστε περισσότερα)

Hello:

Quite a few iterations of Firefox ago (cannot recall which), the orientation of the drop down menu listing the bookmarks inside any folder in the toolbar was either towards the 'left' or towards the 'right', depending of the amount of screen real estate available to the right side of the screen where it was opened.

If the listing could not be properly seen by opening the drop down menu towards the 'right', it would be opened towards the 'left'.

This worked perfectly well with my three screen setup, with Firefox in a window in the centre screen. ie: Firefox knew it was inside a three screen wide setup and in the centre screen, so it also "knew" that the right edge of the centre screen was the limit for available screen real estate.

At some time this stopped working in the described manner.

It seems that Firefox now ignores the right edge of the centre screen and as a result the drop down menu for any folder in the toolbar opens to the 'right' and invades the right screen. (see attached screen capture)

If Firefox is opened in a window inside the right screen, it proeprly recognises the right edge of the screen as the limit and acts accordingly.

This is quite a problem for me: I make intensive use of the toolbar with bookmarks inside folders and subfolders and this heavily affects my everyday work.

Is there a way to get back to how it used to be? ie: Firefox using the right edge of the screen it is opened in as the limit to open a drop down menu.

Thanks in advance,

S.

Ερώτηση από sawbona1 1 έτος πριν

Τελευταία απάντηση από sawbona1 1 έτος πριν

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FireFox portable mode needed

It would seem that Mozilla has not yet created an official portable mode for Firefox(Seriously, after all these years?!?). It needs one in a bad way. Now when I say port… (διαβάστε περισσότερα)

It would seem that Mozilla has not yet created an official portable mode for Firefox(Seriously, after all these years?!?). It needs one in a bad way.

Now when I say portable mode what I mean is that the Firefox EXE runs from the folder it's in, using profiles that generated and exist in that same folder and NOT in the user profile. This functionality is needed not just for easy portability, but also for easy migrations from one system to another or one installation of OS to another.

While the portability mode should be exclusive to the platform FireFox is being used on(IE Windows vs Linux, etc), it should be seamless transition otherwise.

Before anyone chimes in and says this is not possible, please don't waste your time. Forks of FF have been doing so nearly effortlessly for more than a decade while maintaining perfectly functionally and security with the same usability.

So Devs, can you please make this happen? We the public would ever so grateful.

Additionally, can we get some fine grained controls over the appearance of UI elements?

This double spacing nonsense is irritating.

Then there is the Extension Icons labels. They've been gone for a while and they need to return, or at least an option to enable them if we wish.

Next we have the "Home page and new windows" option in settings. Those two options should not be combined. When I open a new instance of FF, I would like to open a blank page. I don't want any navigation happening until I click something or type in an address. I expect FF to sit and wait for my input. Then when I click the "Home" icon button does it go to my define home page.

Next problem we have is the auto update feature. This seems to have become an incredibly nasty feature and behavior. For example, I recently updated to Windows 11. After migrating my previous install of FF to it, it swiftly and without ANY warning or user prompt at all updated itself from 78.15.0esr to 91.3. This was NOT desired So how about to folks show respect to us users by ASKING if we want to upgrade! Had a prompt appeared I would have swiftly canceled. Updates should ALWAYS be at the choice and involvement of the user, not at your whim. I had to spend 40minutes manually backtracking and recopying, which was unpleasant.

Please note that while my above statements have had some negativity to them, I am a ardent supporter of Mozilla and will continue to be. These above points are that of increasing frustration. I am of the school of thought that we the users should have complete and fine-grain controls over every aspect of how our browser operates, whether it be UI elements or nitty-gritty functionality.

I look forward to responses by members of the dev team.

Thank You, Lex

Ερώτηση από lexluthermiester 1 έτος πριν

Τελευταία απάντηση από Paul 1 έτος πριν

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Firefox open tweeter's tabs only in private window

Firefox open tweeter's tabs only in private window, can i so something to fix this and be able to open it even in standard window please ? im on mac os X 10,9,5 wit… (διαβάστε περισσότερα)

Firefox open tweeter's tabs only in private window, can i so something to fix this and be able to open it even in standard window please ?

im on mac os X 10,9,5 with firefox 78,15,0esr

Ερώτηση από FUSOMUCHFIREFOX 1 έτος πριν

Απάντηση από FUSOMUCHFIREFOX 1 έτος πριν

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saved logins and passwords wiped, erased, deleted, lost

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date. I opened up my a Firefox session to find out I was logged out of syn… (διαβάστε περισσότερα)

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date.

I opened up my a Firefox session to find out I was logged out of sync and when I logged back in all my passwords where erased.

This has been stable for the last 10 months and Firefox has provided a reliable password archive with nice syncing features. However, this is a deal breaker, since I cannot loose the login credentials randomly.

No updates. No conscious logging out. No disregarding warnings etc.

Anyway to revert or retrieve?

Ερώτηση από Magnus 1 έτος πριν

Τελευταία απάντηση από jonzn4SUSE 1 έτος πριν

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Ebay listing

We are receiving this message from Ebay when attempting to list a product (see below). Any suggestions how to work around it please? Thank you. Did Not Connect: Potent… (διαβάστε περισσότερα)

We are receiving this message from Ebay when attempting to list a product (see below). Any suggestions how to work around it please? Thank you.


Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to scgi.ebay.co.uk because this website requires a secure connection.

What can you do about it?

scgi.ebay.co.uk has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Ερώτηση από nj.m 1 έτος πριν

Απάντηση από nj.m 1 έτος πριν

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I want to set my own zoom levels - like I used to be able to !!!

Is there anyway to set my own zoom levels, like we used to be able to, you know, like 10 years ago? I used to have my own zoom levels that went up 10% all the way to 300… (διαβάστε περισσότερα)

Is there anyway to set my own zoom levels, like we used to be able to, you know, like 10 years ago?

I used to have my own zoom levels that went up 10% all the way to 300%, then started 25% intervals.

For example, my levels from 100% to 200% looked like this: 100%, 110%, 120%, 130%, 140%, 150%, 160%, 170%, 180%, 190%, 200%.

So, is there any way to do this now?

Ερώτηση από mozilla171 1 έτος πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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How do I turn OFF FireFox as Default Browser

While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked… (διαβάστε περισσότερα)

While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked itself in as the default browser... Since I am unable to modify that condition, is my only recourse to uninstall FireFox? Or, am I missing some secret handshake?

Ερώτηση από Shucks 1 έτος πριν

Τελευταία απάντηση από Terry 1 έτος πριν

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Sync issues

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the … (διαβάστε περισσότερα)

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the loading icon just spins and spins and spins and spins and spins for.ev.er. Please help. I just want my browser to sync on different devices.

Ερώτηση από april.ross 1 έτος πριν

Απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

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How to edit search engine url?

I'd like to add search engines to my list, without having to find addons or extensions. This used to be possible in older version of firefox by editing one of the .json/.… (διαβάστε περισσότερα)

I'd like to add search engines to my list, without having to find addons or extensions. This used to be possible in older version of firefox by editing one of the .json/.xml files but now doesn't seem to be the case.

If this isn't possible, is there a way to modify the firefox source to allow this? I hate to say it, but it's this sort of feature removal/deprecation that is slowly turning me away from firefox. It'd be really nice to have it back.

Ερώτηση από Surveychicken 1 έτος πριν

Τελευταία απάντηση από user167879094367077007609077902019999478656 1 έτος πριν

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Majority of text not displaying on certain websites

Hello, I have been getting a problem lately where nearly all the text on a couple of websites does not display. Only a few characters, such as 'T', 'E', 'L' and '4' disp… (διαβάστε περισσότερα)

Hello,

I have been getting a problem lately where nearly all the text on a couple of websites does not display. Only a few characters, such as 'T', 'E', 'L' and '4' display. I have attached screenshots of one of these websites - how it displays in Firefox vs. how it displays in Google Chrome. It also happens in the chat function of the online lecture video system my uni uses (Blackboard Collaborate Ultra), which runs in the browser (it's not a separate app).

I did a search for similar problems on mozilla support and tried restarting Firefox in safe mode, however nothing changed.

I'm using Firefox 78.12.0esr on MacOS X 10.11.6

Any help would be appreciated.

Ερώτηση από junreika 1 έτος πριν

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Firefox 78 (Debian Stable) cannot access certain websites other browsers can

Hello, I'm running Firefox 78 on fresh Debian Stable installation and I cannot access certain websites. I followed step-by-step the instructions by Mozilla Support found … (διαβάστε περισσότερα)

Hello, I'm running Firefox 78 on fresh Debian Stable installation and I cannot access certain websites. I followed step-by-step the instructions by Mozilla Support found here, with no result. Of course, I tried completely uninstalling and reinstalling Firefox, renaming .mozilla folder to create a new settings folder, deleting .cache/mozilla etc. I use no proxy, and I can visit all those certain websites form other browsers of this installation. And I'm looking for a solution for more than 2 weeks now. Any help is welcome!

Ερώτηση από johnservetas 1 έτος πριν

Απάντηση από johnservetas 1 έτος πριν

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Weird Crash Problem

I just recently moved from Win 7 to Win 10 (x64). The Win 7 install was getting unstable and I was getting blue screen crashes a couple of times a week. I suppose it's … (διαβάστε περισσότερα)

I just recently moved from Win 7 to Win 10 (x64). The Win 7 install was getting unstable and I was getting blue screen crashes a couple of times a week. I suppose it's possible it was Firefox related, but Firefox seemed to work OK.

Since the upgrade, Firefox has been unstable in a very odd way I haven't seen before. I've been using Firefox and its predecessor Netscape since 1995 when I was using a beta version of Netscape.

Sometimes Firefox will crash and then refuse to restart, but most of the time the problem is I can get it to restart, but then if I close Firefox and try to reopen it, it will refuse to restart. If I copy over a backed up profile it will usually start at least once and may run OK for a couple of days. But when it crashes, I can't get it going again without copying over a backed up profile. Though that can be hit and miss too. Sometimes a backed up copy that worked before won't work, but another backup will.

When I upgraded I was on, I think 70.0 esr, but I upgraded to 78.8.0 esr (both 32 bit) trying to get it stable again. I tried installing 78.8.0 esr x64 and i was able to quit and restart, but it crashed and refused to restart a few hours later.

I tried Safe Mode and it starts in Safe Mode, even with a bad profile, but when I turn off all add-ins in Safe Mode and try to start normally, it won't start if it's not starting. Hardware Acceleration is off (it's been off the entire time).

On the most recent crash I deleted the profile that crashed copied over the last working profile files, but it still wouldn't start. I then went back to the Win 7 installation profile, copied over the crashes and datareporting directories of the profile and it started.

I've tried copying small pieces at different crashes and copying over something that worked the time before sometimes works, and sometimes doesn't.

Has anybody ever seen a problem like this one? And if so did they manage to fix it?

Ερώτηση από wdolson 2 έτη πριν

Τελευταία απάντηση από wdolson 2 έτη πριν