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Bookmarks Problem

Hello Mozilla Community My problem is really serious because I have a lot of things on this bookmarks So I got a new hard drive because the old one burned and I couldn't … (διαβάστε περισσότερα)

Hello Mozilla Community

My problem is really serious because I have a lot of things on this bookmarks So I got a new hard drive because the old one burned and I couldn't retrieve anything from it after that I installed and opened my account (sign in to sync) on the new Firefox but the bookmarks didn't sync after I sign in and I don't have any HTML backup because I thought It is a sync service my bookmarks should be on this account So I want a way to retrieve them whatever it takes

thanks in advance

Asked by Painxsama 2 έτη πριν

Last reply by Shadow110 2 έτη πριν

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When I try to ' Click the menu button , and then Sign in to Sync ' there is no 'Sign in to sync' option. How do I sync my bookmarks from another device?

When I try to ' Click the menu button , and then Sign in to Sync ' there is no 'Sign in to sync' option. How do I sync my bookmarks from another device? I see no options … (διαβάστε περισσότερα)

When I try to ' Click the menu button , and then Sign in to Sync ' there is no 'Sign in to sync' option. How do I sync my bookmarks from another device? I see no options for accessing Firefox sync.

Asked by DrCJHarrisChin 2 έτη πριν

Last reply by Shadow110 2 έτη πριν

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Yesterday I signed into my account and and installed Firefox on a new computer but my bookmarks were not transferred

Before signing in, I was informed onscreen that all bookmarks would be transferred but none of my details were transferred - so hundreds of irreplaceable bookmarks were l… (διαβάστε περισσότερα)

Before signing in, I was informed onscreen that all bookmarks would be transferred but none of my details were transferred - so hundreds of irreplaceable bookmarks were lost. Any help greatly appreciated.

I can't add troubleshooting info as I am using a library computer. I was using Windows 10.

Asked by galliwasp 2 έτη πριν

Answered by Shadow110 2 έτη πριν

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i've some of cookies in my fire fox account but now i can't find them?

Hi. i used the fire fox sync many years but now i cant find my save log and cookies in my account . . . what should i do ? and i saw you didn't have some one in Iran i… (διαβάστε περισσότερα)

Hi. i used the fire fox sync many years but now i cant find my save log and cookies in my account . . . what should i do ?

and

i saw you didn't have some one in Iran i want work whit fire fox in Iran, what should i do ?

my pleasure Dear .

Asked by roozbeh206 1 έτος πριν

Last reply by FredMcD 1 έτος πριν

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Sync replaces new bookmarks with old

I opened a laptop I haven't used in over a year. Firefox down-dated all my bookmarks to the year-old settings which means lost all my passwords, URLs and links that I ha… (διαβάστε περισσότερα)

I opened a laptop I haven't used in over a year. Firefox down-dated all my bookmarks to the year-old settings which means lost all my passwords, URLs and links that I had configured. Since the sync is universal, it removed them from ALL my computers. Now, the only way I have of getting the old links, is to restore my entire computer!


needless to say, I am pissed! This is a bug that existed over a year ago and was reported!

For the first time since Firefox was released, I am considering changing to a new browser!

is there any way to recover the new book marks that were deleted?


This is phenomenally stupid!

Asked by veryunhappy1 1 έτος πριν

Answered by cor-el 1 έτος πριν

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The phone number used is always considered invalid. Could you tell me what should i try to avoid this behaviour?

I'm in France and I wanted to use Firefox Sync for the first time. I had to insert the phone number in order to add a second device and the system had already filled the … (διαβάστε περισσότερα)

I'm in France and I wanted to use Firefox Sync for the first time. I had to insert the phone number in order to add a second device and the system had already filled the form with +33 that is the international prefix for french numbers. The problem is that I don't have a french phone number and I wanted to use another prefix but it is impossible. I tried using 00 instead of plus or directly without the prefix but I always get as answer that "the phone number is invalid". Could someone help me to understand which is the rule used to validate the phone number? Thank you in advance.

Asked by LombardoMilanese 1 έτος πριν

Last reply by Shadow110 1 έτος πριν

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Подтверждение по электронной почте, поэтому мы заблокировали аккаунт для защиты ваших данных Firefox.

Полчаса назад я спокойно вошел. Но потом при повторной попытке словил это сообщение. Почта рабочая так как письмо от вашей службы поддержки пришло.

Asked by brutalbigman 1 έτος πριν

Last reply by Shadow110 1 έτος πριν

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Sync works perfectly on two devices (W7, 64b) but will not update on a third device (W7, 32b), all with latest Firefox version...suggestions, anyone?

I've tried the suggestions found on this site but none work. Two of the computers sync beautifully but the third refuses to sync. There is no error message, simply when t… (διαβάστε περισσότερα)

I've tried the suggestions found on this site but none work. Two of the computers sync beautifully but the third refuses to sync. There is no error message, simply when the sync process is complete nothing has been updated.

Asked by JavaDonut 1 έτος πριν

Last reply by FredMcD 1 έτος πριν

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Unable to sign in to my sync account (incorrect password even though i just resetted)

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the pas… (διαβάστε περισσότερα)

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the password I had entered was correct)

Even after resetting firefox still fails to recognize my password

Interestingly the only workaround i have found is resetting and allowing my browser to recognize my password, and auto-insert it makes it sign it correctly, which is funny since when I type or paste the correct password it isn't recognized.

This issue appears on all iterations of firefox (Linux; Windows; Mobile)

Asked by MPSS 1 έτος πριν

Last reply by Shadow110 1 έτος πριν

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my firefox doesn't sync the bookmarks

my firefox in my computer doesn't sync the bookmarks, and I typed :about:sync-log and I opened the last file: error-sync-1540522066731.txt it shows: 1540522066692 Sync.L… (διαβάστε περισσότερα)

my firefox in my computer doesn't sync the bookmarks, and I typed :about:sync-log and I opened the last file: error-sync-1540522066731.txt

it shows:

1540522066692 Sync.LogManager DEBUG Flushing file log 1540522066700 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1540522066718 Sync.Service DEBUG User-Agent: Firefox/62.0.3 (Intel Mac OS X 10.13) FxSync/1.64.0.20181001155545.desktop 1540522066719 Sync.Service INFO Starting sync at 2018-10-26 10:47:46 in browser session AUEU3F8W7hkZ 1540522066719 Sync.Service DEBUG In sync: should login. 1540522066719 Sync.Service INFO User logged in successfully - verifying login. 1540522066723 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState re-fetched credentials and is returning: error.login.reason.account 1540522066723 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account 1540522066723 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1540522066724 Sync.Service DEBUG Fetching unlocked auth state returned error.login.reason.account 1540522066724 Sync.ErrorHandler ERROR Sync encountered a login error 1540522066725 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1540522066728 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.account (resource://services-sync/service.js:868:15) JS Stack trace: onNotify@service.js:868:15 1540522066729 Sync.Service DEBUG Not syncing: login returned false.

what should I do now?

Asked by hidamali 1 έτος πριν

Last reply by cor-el 1 έτος πριν

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reconnect to sync

I cannot get this PC to (stay) connect to Sync - Every time I log in, I get an email, but within seconds (sometimes instantly, sometimes after a few minutes) I get the ye… (διαβάστε περισσότερα)

I cannot get this PC to (stay) connect to Sync - Every time I log in, I get an email, but within seconds (sometimes instantly, sometimes after a few minutes) I get the yellow warning triangle with the "reconnect to sync" message.

I have tried the steps in another post:

delete the signedInUser.json file in the Firefox profile folder and delete the Weave folder

But that hasn't worked.

I have uploaded a sync.log https://pastebin.com/AqSgha95

Asked by BatterBits 1 έτος πριν

Last reply by BatterBits 1 έτος πριν

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Still not logged into sync after logging in

No matter how many times i log into Firefox Sync, the browser does not recognize that I am logged in and prompts me to log in again.

Asked by viper1200 1 έτος πριν

Last reply by FredMcD 1 έτος πριν

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Synching between computers, old computer has an error.

Hey, guys. I got a new laptop as a christmas present, and have been trying to synch bookmarks between my old craptop and it. Surprise surprise, the craptop is erroring wh… (διαβάστε περισσότερα)

Hey, guys. I got a new laptop as a christmas present, and have been trying to synch bookmarks between my old craptop and it. Surprise surprise, the craptop is erroring when I try to synch. I have the error log here, but, as I am new to the site, don't know how to add it to my post, other than by copy/pasting the contents, and it is too long to do that. So... might need to let me know how to do that. Sorry.

Asked by HelpMePleaseThankYou 1 έτος πριν

Last reply by cor-el 1 έτος πριν

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Mozilla firefox dev. version says it's synced, but nothing is synced, no browsing history, no login record, etc.

I just changed my windows and installed Mozilla firefox developer edition (65.0b7 (64-bit)), It says my account is synced bu nothing is synced at all. I have done syncing… (διαβάστε περισσότερα)

I just changed my windows and installed Mozilla firefox developer edition (65.0b7 (64-bit)), It says my account is synced bu nothing is synced at all. I have done syncing my exact account 4 or 5 time before with no problem. What should I do? tnx

Asked by hsbr13 1 έτος πριν

Last reply by cor-el 1 έτος πριν

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Why does firefox sync does not sync my bookmarks?

I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop … (διαβάστε περισσότερα)

I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop but nothing shows up... Please help.

Asked by MarcianoDB 1 έτος πριν

Last reply by cor-el 1 έτος πριν

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Linux & Mac computers not syncing bookmarks but show both FF sessions

If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmar… (διαβάστε περισσότερα)

If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmarks are not being transferred between the two. The Linux computer (running Quantum 67.0) has not been used for awhile, but it has a big buildup of bookmarks that need to be transferred to the Mac (67.0.2). Both machines have probably 10's of thousands of bookmarks organized in a complex nested hierarchy.

The Mac and a second Mac (also 67.0.2) are syncing bookmarks with each other correctly.

Asked by ProoVit 11 μήνες πριν

Last reply by FredMcD 11 μήνες πριν

I use two Firefox browsers

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specifi… (διαβάστε περισσότερα)

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specific needs otherwise. I can only type using one finger at a time due to my autism causing poor coordination. I've been having trouble keeping my gmail synced up in places and it's the mail one I use. But I can't sync my password to different devices as it always asks for a password I haven't used before. I am happy to keep the addons proper on the developer version, and not use it for anything until I ca get it set up without having to re-sync everything. Do you have a suggestion for limited motor ability?

Asked by Stormkynd 1 εβδομάδα πριν

Last reply by cor-el 1 εβδομάδα πριν

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firefox failed to sync some add-ons

So I have firefox on 2 computers. On one of the computers, there are 6 add-ons. But on the other computer, there are only 5. So 1 add-on didn't sync to the other compu… (διαβάστε περισσότερα)

So I have firefox on 2 computers. On one of the computers, there are 6 add-ons. But on the other computer, there are only 5. So 1 add-on didn't sync to the other computer. BTW, the add-on is "proxy swichyomega".

and by the way I've experiencing add-on sync problem for a very long time and for various add-ons, which is very annoying and very disappointing. I switched to Chrome in the last few months, now I'm giving firefox another try and I'm experiencing this.

and furthermore, the process for creating this post really sucks. why do I need to create an account? why not just use the sync account? why so many steps with each step displaying over-sized text?

and BTW, here's a piece of the last sync log from the computer that's missing the add-on:

1521120304692 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1521120304692 Sync.Service DEBUG User-Agent: Firefox/59.0 (Intel Mac OS X 10.13) FxSync/1.61.0.20180310025718.desktop 1521120304692 Sync.Service INFO Starting sync at 2018-03-15 21:25:04 in browser session L1ut-6J3H0rq 1521120304694 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1521120304702 Sync.Status INFO Resetting Status. 1521120304704 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1521120304704 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1521120305002 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1521120305002 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1521120305028 Sync.Service DEBUG User-Agent: Firefox/59.0 (Intel Mac OS X 10.13) FxSync/1.61.0.20180310025718.desktop 1521120305030 Sync.Service INFO Starting sync at 2018-03-15 21:25:05 in browser session L1ut-6J3H0rq 1521120305030 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1521120305058 Sync.Service INFO Cannot start sync: already syncing? 1521120313986 Sync.Resource WARN GET request to https://sync-560-us-west-2.sync.services.mozilla.com/1.5/85550035/info/collections failed: [Exception... "The connection was established, but the data transfer was interrupted" nsresult: "0x804b0047 (NS_ERROR_NET_INTERRUPT)" location: "<unknown>" data: no] No traceback available 1521120313988 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1521120313988 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1521120313988 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "The connection was established, but the data transfer was interrupted" nsresult: "0x804b0047 (NS_ERROR_NET_INTERRUPT)" location: "<unknown>" data: no] No traceback available 1521120313990 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=reschedule) 1521120313994 Sync.Service DEBUG Exception calling anonymous function: [Exception... "The connection was established, but the data transfer was interrupted" nsresult: "0x804b0047 (NS_ERROR_NET_INTERRUPT)" location: "<unknown>" data: no] No traceback available 1521120313996 Sync.ErrorHandler DEBUG Addons installed: 5 1521120313996 Sync.ErrorHandler DEBUG - Diigo Web Collector - Capture and Annotate, version 6.0.0.4, id {fc2b8f80-d9a5-4f51-8076-7c7ce3c67ee3} 1521120313996 Sync.ErrorHandler DEBUG - uBlock Origin, version 1.15.10, id uBlock0@raymondhill.net 1521120313996 Sync.ErrorHandler DEBUG - Greasemonkey, version 4.2, id {e4a8a97b-f2ed-450b-b12d-ee082ba24781} 1521120313996 Sync.ErrorHandler DEBUG - DuckDuckGo Privacy Essentials, version 2018.3.2, id jid1-ZAdIEUB7XOzOJw@jetpack 1521120313996 Sync.ErrorHandler DEBUG - Decentraleyes, version 2.0.3, id jid1-BoFifL9Vbdl2zQ@jetpack

Asked by marvind 2 έτη πριν

Last reply by marvind 2 έτη πριν

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What to do when Firefox will not bookmark pages on my new iMac, will not sync with bookmarks on my MacBook air, will not import bookmarks from my MacBook Air?

I've installed a new 27" iMac (2017) running the High Sierra OS. The installation used Time Machine to transfer two user accounts and the applications from my previous s… (διαβάστε περισσότερα)

I've installed a new 27" iMac (2017) running the High Sierra OS. The installation used Time Machine to transfer two user accounts and the applications from my previous system, which ran Firefox without a problem. This new implementation of Firefox on the 27" iMac was highly dysfunctional and would not allow me to bookmark new pages and would not sync with bookmarks from my Macbook Air. Consequently, I deleted Firefox from my new system and downloaded and installed a new version of Firefox. With the new version of Firefox I still have problems bookmarking pages, I can't sync with my MacBook Air, and I can't import the bookmarks from my Macbook Air. When I attempt to import bookmarks I get the following notice - "Unable to process the backup file."

Asked by LesWilliams 2 έτη πριν

Last reply by LesWilliams 2 έτη πριν

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How to fix a corrupt (synched) Bookmarks and corrupt jsonlz4 backups?

My Bookmarks are corrupted, they are synched, so all my other browers are corrupted and all bookmarks backups are also corrupted. How can I fix this? In the sync-log I fo… (διαβάστε περισσότερα)

My Bookmarks are corrupted, they are synched, so all my other browers are corrupted and all bookmarks backups are also corrupted.

How can I fix this?

In the sync-log I found the offending bookmark: Sync.Engine.Bookmarks WARN Failed to reconcile incoming record rZXeoYcJLRvV: TypeError: http:///?lidNr=100000363 is not a valid URL. (resource://gre/modules/Bookmarks.jsm:2107:18) JS Stack trace: rowsToItemsArray/<@Bookmarks.jsm:2107:18 < rowsToItemsArray@Bookmarks.jsm:2091:10 < query@Bookmarks.jsm:1696:26 Sync.Engine.Bookmarks WARN Error creating record: TypeError: http:///?lidNr=100000363 is not a valid URL. (resource://gre/modules/Bookmarks.jsm:2107:18) JS Stack trace: rowsToItemsArray/<@Bookmarks.jsm:2107:18 < rowsToItemsArray@Bookmarks.jsm:2091:10 < query@Bookmarks.jsm:1696:26 Sync.ErrorHandler DEBUG bookmarks failed: TypeError: http:///?lidNr=100000363 is not a valid URL. (resource://gre/modules/Bookmarks.jsm:2107:18) JS Stack trace: rowsToItemsArray/<@Bookmarks.jsm:2107:18 < rowsToItemsArray@Bookmarks.jsm:2091:10 < query@Bookmarks.jsm:1696:26

In the Bookmarks browser I can find the offending bookmark, but delete does not work. It does noting.

When I try to restore all my bookmarks from any of the auto generated .jsonlz4 file, then I get the failure: "Unable to process the backup file.".

I can't manually edit the places sqllite DB, and the extension I had for that doesn't work any more on FF Quantum. So I tried with vi, but now bookmarks are even more FOO-BAR.

I can't manually edit the the auto generated .jsonlz4 bookmark backup files. There is no unzip for it.

I'm thourougly f*cked as it is (20+ years of bookmarks are trashed).

Can anybody help. The incorrect bookmark might have been around for a while and doesn't look that offending to me (http:///?lidNr=100000363), but all of a sudden FF makes a complete clusterf*ck of it.

How can I fix this?

Asked by martinr 2 έτη πριν

Last reply by martinr 2 έτη πριν