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Phone number needed

I need a real person on the phone to sort out firefox not working properly.

Ερώτηση από aleck2 11 μήνες πριν

Απάντηση από Paul 11 μήνες πριν

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how do I remove? How did I put it there to begin with?

Hello, Please tell me how to remove the tab on the far left of the photo. I can close tabs, but this one is permanent. It is there whenever I open up Firefox. How did I … (διαβάστε περισσότερα)

Hello, Please tell me how to remove the tab on the far left of the photo. I can close tabs, but this one is permanent. It is there whenever I open up Firefox.

How did I even put it there? Thank you

Ερώτηση από dsvphd 10 μήνες πριν

Απάντηση από cor-el 10 μήνες πριν

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Google maps displays multiple place names

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. Se… (διαβάστε περισσότερα)

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. See attached screen grab. Is there a setting that I have missed?

Peter

Ερώτηση από OTG70 11 μήνες πριν

Απάντηση από OTG70 11 μήνες πριν

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Pop-Up from Firefox

Recently started to get this popup - see attachment - and I don't know why. Please advise a remedy. FF 114.0 OS Windows 11 Pro v 22H2 (Build 22621.1778) … (διαβάστε περισσότερα)

Recently started to get this popup - see attachment - and I don't know why.

Please advise a remedy.

FF 114.0 OS Windows 11 Pro v 22H2 (Build 22621.1778)

Ερώτηση από IanM 11 μήνες πριν

Απάντηση από IanM 11 μήνες πριν

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Has ANYONE EVER RCVD HELP TO ACCESS FIREFOX ACCT WHEN PRIMARY ACCOUNT IS W R O N G ????

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox? Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thi… (διαβάστε περισσότερα)

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox?

Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thing and going off the grid to never deal with Mozilla again. Hope you all get fire-ants in your pants!

Ερώτηση από Cats2 10 μήνες πριν

Τελευταία απάντηση από Paul 10 μήνες πριν

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Restore profile

FF would start to load but never completely finish so I forgot & stupidly did the troubleshooting mode or w/e that put me back to default so LOST all my settings, etc… (διαβάστε περισσότερα)

FF would start to load but never completely finish so I forgot & stupidly did the troubleshooting mode or w/e that put me back to default so LOST all my settings, etc.. Strangely it's back "close" to normal except I was using Passbrow which the icon shows on toolbar but greyed out & I can't get it to turn back on. I have the "Old FF Data" folder but following the steps it doesn't show where profile is stored for me to be able to copy the old data TO. IF I can restore the old profile hopefully that would get it back working ALL as it was...but HOW??

Ερώτηση από WTM_W7 11 μήνες πριν

Απάντηση από WTM_W7 11 μήνες πριν

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Multiple home pages

The message I received from you is for Windows. I have a MAC. See picture below. If I try to open up more than one tab, I get multiple home pages. Is there an adjustm… (διαβάστε περισσότερα)

The message I received from you is for Windows. I have a MAC.

See picture below. If I try to open up more than one tab, I get multiple home pages.

Is there an adjustment I can make to stop this?

Thank you.

Mary Ann

Ερώτηση από mafrazier1 10 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 10 μήνες πριν

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Lost ability to upload email connection after latest upgrade

I've just downloaded the latest Firefox version and it won't load my Cornell email - adfs.ad.cornell.edu. I'm using a Macbook Pro. I can download the website on my iPhone… (διαβάστε περισσότερα)

I've just downloaded the latest Firefox version and it won't load my Cornell email - adfs.ad.cornell.edu. I'm using a Macbook Pro. I can download the website on my iPhone.How do I get my email back?

Ερώτηση από Mary Beth 11 μήνες πριν

Απάντηση από Mary Beth 11 μήνες πριν

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Firefox crashes constantly, even in troubleshoot mode

Firefox is literally unusable, crashing every hour or so, even in troubleshoot mode. This is driving me insane and I have no idea what's causing it.

Ερώτηση από gabriel.cannabrava 11 μήνες πριν

Απάντηση από gabriel.cannabrava 11 μήνες πριν

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URL bar custom search engines - only click once

When using custom search engines: In the search bar, all you have to do is click once on the engine icon and it searches. In the URL bar you have to select the search e… (διαβάστε περισσότερα)

When using custom search engines:

In the search bar, all you have to do is click once on the engine icon and it searches. In the URL bar you have to select the search engine icon and then click "search with".

Is there a way to eliminate the second click in the URL bar?

Thanks.

Windows 10, Firefox 114.0.1

Ερώτηση από matthew.simington 11 μήνες πριν

Απάντηση από Franz_von_Suppe 11 μήνες πριν

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Synchronization

I was signed in with FF and synced all data. I needed to re-install Windows, after installing FF on fresh windows and logging into FF account - nothing is synced. What ha… (διαβάστε περισσότερα)

I was signed in with FF and synced all data. I needed to re-install Windows, after installing FF on fresh windows and logging into FF account - nothing is synced. What have i've done wrongly?

Ερώτηση από BorHblK 11 μήνες πριν

Απάντηση από jonzn4SUSE 11 μήνες πριν

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history

Two issues: 1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' .… (διαβάστε περισσότερα)

Two issues:

1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' ... There are many, many posts from users having same issue.

2. Whatever history is being recorded is no longer simply a list (Ctrl-H) but is sorted into Today, Last Week etc. which is both annoying and makes searching for previously located site impossible unless you know WHEN you visited (unlikely).

Why was the changed? And why don't you change it back so when I select History, Show All History from task bar, Firefox would do just that?

Ερώτηση από campgraves 10 μήνες πριν

Απάντηση από cor-el 10 μήνες πριν

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Discord time is incorrect by 10 hours and 30 mins

My discord time has been broken and I've asked the discord support but they said to ask here if there's any issues with firefox itself. I've closed and reopened the page… (διαβάστε περισσότερα)

My discord time has been broken and I've asked the discord support but they said to ask here if there's any issues with firefox itself. I've closed and reopened the page multiple times, used a vpn, cleared cache and cookies, and even tried and restarted my computer but the issue persists. Any help would be appreciated, thanks.

Edit: this issue only exists within firefox, not with any other browsers nor the app.

Ερώτηση από dark.druid07 10 μήνες πριν

Απάντηση από dark.druid07 10 μήνες πριν

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videos wont load

When I try to watch a video on a web page it will not load. To overcome this I have to change to trouble shoot mode and it then plays immediately

Ερώτηση από barryd1 11 μήνες πριν

Απάντηση από cor-el 11 μήνες πριν