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my addons are gone after syncing

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons … (διαβάστε περισσότερα)

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons or so installed and then it got stuck) so i closed my laptop and forgot about it 4. i opened firefox on my PC and the account synced 5. the addon bar flashed and all the addons except for 3 are now deleted (they are NOT disabled, they are completely gone from the addons page)

I don't remember the name of every addon i had installed but I need them back.

Ερώτηση από hypnosnyx2 2 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 2 μήνες πριν

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Icons Doubled in Size

When I installed version 103 on Windows 10 yesterday, the Tabs, address panel row of icons and the onscreen bookmarks icons doubled in size pushing about half of them off… (διαβάστε περισσότερα)

When I installed version 103 on Windows 10 yesterday, the Tabs, address panel row of icons and the onscreen bookmarks icons doubled in size pushing about half of them off screen. Can I get them back to the size the were?

I keep them on screen to facilitate use and work more effectively. Pushing them off screen reduces the effectiveness of Firefox for me. I spent too much time today trying to find options that would allow me to revert to the former format without uninstalling v.103 - without success.

HELP!!!!

Ερώτηση από rabbit 2 μήνες πριν

Απάντηση από rabbit 1 μήνα πριν

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Ribbon size at top of screen suddenly changed

I opened Firefox this morning and suddenly my home screen was 4 or 5 times larger then when I shut down the night before. The zoom settings in the menu only affect the bo… (διαβάστε περισσότερα)

I opened Firefox this morning and suddenly my home screen was 4 or 5 times larger then when I shut down the night before. The zoom settings in the menu only affect the body of the home screen. I can not find how to reduce the size of the fonts being used in the ribbon.

Ερώτηση από Captain Ron 1 μήνα πριν

Απάντηση από Terry 1 μήνα πριν

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Importing Bookmarks

1) I Followed the instructions and exported my Firefox bookmarks in HTMLformat from a Windows 10 laptop and saved the file on a thumb drive. 2) I had installed Firefox … (διαβάστε περισσότερα)

  1. 1) I Followed the instructions and exported my Firefox bookmarks in HTMLformat from a Windows 10 laptop and saved the file on a thumb drive.
  2. 2) I had installed Firefox on a new Windows 11 laptop.
  3. 3) I followed the instructions and tried to imported the HTML file from the thumb drive into the newly installed Firefox on the new Windows 11 laptop.
  4. 4) I got the message "file is empty" when I pressed open so the import did not work as advertised. I looked at the HTML file on the thumb drive and all my bookmarks were there, so the file was not empty.
  5. 5) What do I do to get the newly installed Firefox on my Windows 11 laptop to read/recognized the HTML file I created and to successfully import my bookmarks?????

Thank You for any help you can give. JKH

Ερώτηση από janice-hite 1 μήνα πριν

Απάντηση από MarkRH 1 μήνα πριν

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Firefox Desktop tabs not opening

Hello. I have had an issue with new tabs not opening in Firefox for about two days. My browser is updated to the latest version. The best way to describe the issue is lik… (διαβάστε περισσότερα)

Hello. I have had an issue with new tabs not opening in Firefox for about two days. My browser is updated to the latest version. The best way to describe the issue is like this: every time I boot up the browser, everything will be working fine. Then, within 4-5 minutes, tabs will stop opening. Every time I want to open a new webpage in a new or already existing tab, it will get eternally stuck on the loading stage. However, if I have something like a youtube playlist running in one of the tabs, it will switch from video to video with no problem. If I close the browser and try to open in again, it won't open (although I've already figured out that the latest issue can be solved with an administrator mode). Other browsers are working fine and don't have such issue.

I have tried reloading the browser, reloading the computer, cleaning cache/history/cookies, running the browser without any addons, running the debug mode, reinstalling the browser (twice), running the antivirus check, creating a new firefox profile. Nothing helps. Also, the problem persists in the debug mode - when I open it, the pages load for 3-5 minutes and then the tabs stop opening as well.

Please suggest what can I do to fix this issue.

Ερώτηση από selinakyle 1 μήνα πριν

Απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

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Firefox Has Stopped Downloading Anything

Firefox 103.0 - 64bit; Windows 10. Since Monday, I have been unable to download anything. The download starts and after a couple of seconds reports "Failed". I have trie… (διαβάστε περισσότερα)

Firefox 103.0 - 64bit; Windows 10. Since Monday, I have been unable to download anything. The download starts and after a couple of seconds reports "Failed". I have tried starting in safe mode and it still fails. I've done a refresh to no effect. I also have another machine which has the same Firefox version and a copy of the profile but still runs Windows 7. No problem with that one....

Anyone got any ideas?

Ερώτηση από john800 1 μήνα πριν

Απάντηση από john800 1 μήνα πριν

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Foxfire seach window on Homepage not wkg due to Apple update.

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but… (διαβάστε περισσότερα)

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but it won't allow you to enter information into the box. Is there either a way to restore the functionality of the search window or at least disable it in settings so I don't have to see the window and be reminded that it no longer works? Thank you in advance for whatever assistance or answers you can provide.

Ερώτηση από fineyounggenius 1 μήνα πριν

Απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

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‘Firefox updated and everything is very large by half again, went full screen was not setup for this,web pages show up very large only read 25 to 33% of a page can not control FF anymore’

‘Firefox updated and everything is very large by half again, went full screen was not setup for this,web pages show up very large only read 25 to 33% of a page can not co… (διαβάστε περισσότερα)

‘Firefox updated and everything is very large by half again, went full screen was not setup for this,web pages show up very large only read 25 to 33% of a page can not control FF anymore’ I am disabled vision and physical ; now almost impossible to use FireFox

Ερώτηση από OaksLSF 1 μήνα πριν

Απάντηση από OaksLSF 1 μήνα πριν

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homescreen is suddenly giant and I have to reduce magnification to 50% to get it back to normal

I think I may have accidently pressed a button and made the homescreen giant even though it shows as being at 100%. Does anyone know of a way to return to to normal? … (διαβάστε περισσότερα)

I think I may have accidently pressed a button and made the homescreen giant even though it shows as being at 100%. Does anyone know of a way to return to to normal?

Ερώτηση από caen2112 1 μήνα πριν

Απάντηση από Paul 1 μήνα πριν

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Recent Firefox update has caused my screen view to be larger than normal.

I had posted this earlier and got a response or at least I was sent a link to a post that supposedly dealt with this issue. That said, my original post was deleted and I… (διαβάστε περισσότερα)

I had posted this earlier and got a response or at least I was sent a link to a post that supposedly dealt with this issue.

That said, my original post was deleted and I cold not repond.

Because I need to say this "fix" isn't permanent, or perhaps I did it wrong. Nevertheless, the fix only takes as long as I have the browser open. If I close it, and reopen it, my view is overly large again.

So, at least for me, my issue with the view in Firefox has not been solved.

Thank you.

Ερώτηση από springheel 1 μήνα πριν

Τελευταία απάντηση από AliceWyman 1 μήνα πριν

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MP4 files won't work in Firefox

As the title says, I cannot get MP4 files to play in Firefox, which renders several websites unusable. These sites work in Edge just fine, but I cannot get them to work i… (διαβάστε περισσότερα)

As the title says, I cannot get MP4 files to play in Firefox, which renders several websites unusable. These sites work in Edge just fine, but I cannot get them to work in my preferred browser. Everything is up to date, and I have all the codecs I could ever need installed, as well as the Windows N Media Feature Pack. The browser has been tested several times in troubleshooting mode, and I've even gone as far as running Windows in safe mode with networking to try to isolate the issue. I cannot get it to work at all. This is the 2nd device I've had this issue on, and it's driving me up a wall.

Any help or advice would be greatly appreciated.

Firefox 103.0 (64-bit) Windows 10 Pro N 21H2 19044.1865

Ερώτηση από natas.hastings 1 μήνα πριν

Απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

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Open file saves to downloads folder.

Hi all, So I recently got a new laptop for work, so naturally installed the latest version of Firefox on it. I see in a previous version, they changed the way "Open file"… (διαβάστε περισσότερα)

Hi all,

So I recently got a new laptop for work, so naturally installed the latest version of Firefox on it. I see in a previous version, they changed the way "Open file" works, so now instead of it downloading to your TEMP folder and opening the file and hiding where it is "saved", it now just SAVES the file to the Downloads folder and opens it.

This is a problem for me at work, as I essentially open 100s of files every day and my Downloads folder is just full of junk now that I would need to sort out from what is junk and what isn't. Is there a way to change this back to the way it was, or is there a way to make it so that when I tell Firefox to OPEN a file, that it saves it a different location from my default Downloads folder? This way I could simply schedule a task to auto delete files older than X days, without risking files that I actually want saved.

Thanks very much.

Ερώτηση από Frogger60 1 μήνα πριν

Απάντηση από AliceWyman 1 μήνα πριν

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Bookmark issues, tearing my hair, wha's left, out

Duplicating of bookmarks now sorted by clearing all, thanks. Now, in the drop faves the bookmark menu is missing but appears in left pane when manage tab pressed? what is… (διαβάστε περισσότερα)

Duplicating of bookmarks now sorted by clearing all, thanks. Now, in the drop faves the bookmark menu is missing but appears in left pane when manage tab pressed? what is going on!

Ερώτηση από changeittillitbreaks 1 μήνα πριν

Απάντηση από changeittillitbreaks 1 μήνα πριν

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Downloading files

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way … (διαβάστε περισσότερα)

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

Ερώτηση από rcj9 1 μήνα πριν

Απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

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Synchrony Bank Login

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Passw… (διαβάστε περισσότερα)

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Password I stay on the Login screen with the gear spinning for several minutes then receive the error screen shown in the attached image. Clicking on Try Again" on the error screen produces the same error. Please correct ASAP.

Note that the Login from https://auth.synchronybank.com/account/login completes successfully using the Google Chrome or Microsoft Edge browsers.

Ερώτηση από jdeignan100 1 μήνα πριν

Απάντηση από jdeignan100 1 μήνα πριν

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unusual characters displayed

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them? See attached screenshot. … (διαβάστε περισσότερα)

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them?

See attached screenshot.

Ερώτηση από fschipizky 1 μήνα πριν

Απάντηση από cor-el 1 μήνα πριν

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Allowed one site to use camera while still blocking request from other sites

How do I add a site in setting - camera permissions to allow it to use my camera and microphone while still blocking other sites from asking to be allowed to use it. Dup… (διαβάστε περισσότερα)

How do I add a site in setting - camera permissions to allow it to use my camera and microphone while still blocking other sites from asking to be allowed to use it.

Duplicate. See https://support.mozilla.org/questions/1385117

Ερώτηση από grt_49 1 μήνα πριν

Τελευταία απάντηση από user104147805413306348376805769878442569366 1 μήνα πριν