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I am trying to download a clean install, but only got partial and it failed

I uninstalled Firefox to install a new one because I was having MANY issues recently. However, I am only getting a partial download and a message that download failed … (διαβάστε περισσότερα)

I uninstalled Firefox to install a new one because I was having MANY issues recently. However, I am only getting a partial download and a message that download failed

Ερώτηση από kaylaartist 5 έτη πριν

Απάντηση από FredMcD 5 έτη πριν

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Is there any possible way to speak to a person about fixing my firefox browser? It will not open and I do not want to lose the information stored there.

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would … (διαβάστε περισσότερα)

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would unstalling and reinstalling cause me to lose that information? I need to speak to a person to help with this, but do not know how to go about it. Should I be contacting Norton or Mozilla?

Ερώτηση από sallywaz 6 έτη πριν

Απάντηση από FredMcD 6 έτη πριν

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when I updated to version 42 some how it got locked up trying to update the "update" log. the activity icon keeps spinning and the staus4ever addon bar stays ac

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I tr… (διαβάστε περισσότερα)

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I try to check for updates in options it does not show the update to version 42 but when I go into help about Firefox shows I have version 42. I tried restarting my computer and it still shows the download icon circling etc. T the shut down the computer and powered it back up with the same results. I refreshed Firefox and that didn't help either. any suggestions?

Ερώτηση από lxllrl11300 5 έτη πριν

Απάντηση από guigs 5 έτη πριν

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[Tip / Information] When you download an upgrade does the original slow down?

I always use Firefox, but lately it's been acting funky; that is, about every 5-10 seconds it pauses (the cursor spins, so I cannot use it), and even when scrolling it do… (διαβάστε περισσότερα)

I always use Firefox, but lately it's been acting funky; that is, about every 5-10 seconds it pauses (the cursor spins, so I cannot use it), and even when scrolling it does that. Driving me insane. So I thought I would try Internet Explorer, and it was fine. So, I went to my downloads, and I noticed two Firefox's. When I clicked on them, one was Firefox, the other Firefox 2. I have no idea why, but I must have been upgraded, or downloaded new version, who knows. Anyway, Firefox was the culprit, and Firefox2 is my old, regular friend. So, if you are having this problem, that might answer it for you.

Ερώτηση από soricobob 5 έτη πριν

Απάντηση από cor-el 5 έτη πριν

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My new macbook w/Yosemite only installs Firefox 42.0 even though my ancient iMac is running 43.0b7. What gives?

Problem is as stated above. Also, certain options in Preferences (e.g., Private Browsing) are not available in the Preferences screens.

Ερώτηση από charley6 5 έτη πριν

Απάντηση από cor-el 5 έτη πριν

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every time I update file mozeglu.dll dissapears and I have to re-install Firefox to an older version. I have stopped updating, thanks

Every time I update file mozeglu.dll dissapears and I have to re-install Firefox to an older version. I have stopped updating, thanks

Ερώτηση από mantloko2 4 έτη πριν

Απάντηση από cor-el 4 έτη πριν

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I have got a computer but i do not no the password to get my updates my version of firefox is old someone sugested reinstall any other ideas

locking as a duplicate of this thread - https://support.mozilla.org/en-US/questions/1041071 ive tried to update always a problem … (διαβάστε περισσότερα)

locking as a duplicate of this thread - https://support.mozilla.org/en-US/questions/1041071


ive tried to update always a problem

Ερώτηση από alexsdad 6 έτη πριν

Τελευταία απάντηση από cor-el 6 έτη πριν

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firefox setup your download was interupted please click the ok button to continue

I have allowed via anti virus and firewall. But cannot get past this message. I have used mozilla for years but just recently it started to act up. i.e.would not connect … (διαβάστε περισσότερα)

I have allowed via anti virus and firewall. But cannot get past this message. I have used mozilla for years but just recently it started to act up. i.e.would not connect to certain sites (no problem earlier)

Ερώτηση από blitzgeist 6 έτη πριν

Απάντηση από FredMcD 6 έτη πριν

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i have unstalled firefox because it stoped working now there are folder for firefox i cant delete because firefox is running even tho i have uninstalled it ??

fire fox stopped working on my windows 8.1 laptop. every time I tried to open it, it gave an error message saying Firefox can not as an instance of Firefox is already run… (διαβάστε περισσότερα)

fire fox stopped working on my windows 8.1 laptop. every time I tried to open it, it gave an error message saying Firefox can not as an instance of Firefox is already running even though there wasn't. so I tried uninstall reinstall and no change. so now have uninstalled again but there are still files and folder for Firefox on my pc, and i can not delete these files because it is already running? even though i have uninstalled?

Ερώτηση από firefoxhasstoppedworking 5 έτη πριν

Απάντηση από FredMcD 5 έτη πριν

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got hacked after FF forum help and fix

in the past days ( I don' know hoe to find my post) I was seeking help from you, in short I was instructed on doing a clean install after that I go hacked, ran my spy pro… (διαβάστε περισσότερα)

in the past days ( I don' know hoe to find my post) I was seeking help from you, in short I was instructed on doing a clean install after that I go hacked, ran my spy protectors got rid of 110++ issues win essential cleaned a couple, but after running programs I had only run on Friday 15th jan which showed no threats I get this and after getting rid of threats I opened FF to only get hit with the same hack stuff, so sadly after a decade relationship I have uninstalled FF

this is for you FYI

Ερώτηση από lensgarden 5 έτη πριν

Απάντηση από cor-el 5 έτη πριν

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I have versions 37.0 and 37.01 installed.

Firefox recently updated itself to V 37.01 (x86 en-US) Now I have 2 versions listed in Control panel. How do I uninstall the older one without uninstalling the newer ver… (διαβάστε περισσότερα)

Firefox recently updated itself to V 37.01 (x86 en-US) Now I have 2 versions listed in Control panel. How do I uninstall the older one without uninstalling the newer version? Installed plugins:

  • npAliSSOLogin Plugin
  • npwangwang
  • GEPlugin
  • Google Update
  • NPWLPG
  • Picasa plugin
  • 5.1.30514.0
  • nptrademanager
  • VLC media player Web Plugin 2.1.3

I run Windows 7 ultimate on a laptop Thanks for your answer..

Ερώτηση από pendragon2 6 έτη πριν

Απάντηση από guigs 6 έτη πριν

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How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phones?

I can find mo Firefox app for Windows 10 phones. I am informed that such does not exist. How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phone… (διαβάστε περισσότερα)

I can find mo Firefox app for Windows 10 phones. I am informed that such does not exist. How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phones?

Ερώτηση από dwat 4 έτη πριν

Απάντηση από Seburo 4 έτη πριν

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Totally useless after updating to version 42. Can't load anything.

Since version 42 it's not showing any website properly. Not even in Safe Mode and even after resetting everything countless times. Even after uninstalling and re-installi… (διαβάστε περισσότερα)

Since version 42 it's not showing any website properly. Not even in Safe Mode and even after resetting everything countless times. Even after uninstalling and re-installing it's same. Uninstalled and re-installed version 43; with default settings and all issues are still there.

As you can see in images, there are no problem with internet connection. Everything else is working just fine.

Ερώτηση από tranquilknight 5 έτη πριν

Απάντηση από tranquilknight 5 έτη πριν

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How do I stop recurring registry errors from returning and slowing down my computer?

Hi all. Seems like after updates, my computer slows down. It has become so recognizable, I know when the registry errors appear, as my computer performance falls off. … (διαβάστε περισσότερα)

Hi all. Seems like after updates, my computer slows down. It has become so recognizable, I know when the registry errors appear, as my computer performance falls off. I must use Reginout Registry cleaner, and CC Cleaner to restore performance. Along with any FireFox updates, my bookmarks have all been deleted many times over. I no longer attempt to re-install, as they continually get deleted, and so simple fix is available to me that I can understand. Thank you.

Ερώτηση από a3wayat 2 έτη πριν

Απάντηση από Chris Ilias 2 έτη πριν

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5 times I try to download and always My sweetpac Hackers install garbage on my computer. You must fix it or loose all people who believe in you.

You must act to protect your company because "Mysweetpac" and others hackers want to robber our money. It doesn't make sense. Thank you.

Ερώτηση από gmaheux 6 έτη πριν

Απάντηση από James 6 έτη πριν

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current update prevents firefox from starting

After applying the current update, Firefox will not launch. It was set to run as administrator. However, after clicking YES to the Windows10 pop-up prompt to allow Fire… (διαβάστε περισσότερα)

After applying the current update, Firefox will not launch. It was set to run as administrator. However, after clicking YES to the Windows10 pop-up prompt to allow Firefox to run as administrator, the Windows 10 pop-up prompt keeps coming up and Firefox will not launch. I cannot uncheck the RUN AS ADMIN from the PROPERTIES window. Help please … ASAP!!

Ερώτηση από vj000000 1 έτος πριν

Απάντηση από vj000000 1 έτος πριν

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Have had Firefox Aurora a couple weeks. worked very well. Now, will not update, and also unable to download latest version

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest… (διαβάστε περισσότερα)

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest version from the your site.

Only other browser I use is Opera. won't use Chrome, or Explorer. Firefox is no better, and Firefox works on my system, no better and I like being on Aurora and getting latest ....until now..since it won't update.

Again, I only use Opera and Firefox Aurora, no other browsers. Was going to try Safari, but the agreement language for Windows PC's from Apple, was very user unfriendly.

Ερώτηση από firefoxlousy 7 έτη πριν

Απάντηση από James 7 έτη πριν

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"Update could not be installed. Make sure there is not another instance of Firefox. Restart and try again." Again

Started w/FF 29 something.on Win XP (Home) SP3 Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other us… (διαβάστε περισσότερα)

Started w/FF 29 something.on Win XP (Home) SP3

Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other users do not get this message.

The fix I used last time (uninstalling completely and reinstalling in Safe Mode) ***did not work in this instance***.

Firefox now version 33.1.1, all seems up to date but I still get that message. When I open Help > About it says I am at version 33.1.1 and to restart to upgrade...

Any ideas greatly appreciated.

Ερώτηση από sprytely 6 έτη πριν

Απάντηση από sprytely 6 έτη πριν

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Firefox: Can't View, Acces or Close Window

Hello. A couple of days ago, I was having problems with Firefox crashing when I opened it--no window would open at all. Prior to that I was having problems for a few hour… (διαβάστε περισσότερα)

Hello.

A couple of days ago, I was having problems with Firefox crashing when I opened it--no window would open at all. Prior to that I was having problems for a few hours with Firefox being extremely slow and getting stuck. This is with a MacBook Air with Catalina installed.

I did what I thought was clean reinstall and restored by profile from a backup. I had to try a couple of different times to get it to work. I did wind up losing my previous session.

Things seem to be working fine, but in the Firefox Windows menu it shows a window I can't access, close, etc. The tab open in the window has the title "Firefox protects your privacy automatically." I tried the "Show All Windows" command and only the other window "Google" can be seen. See the two screenshots.

I tried restarting Firefox in Safe Mode, restarting my computer, etc. and that has not helped.

During the reinstallation, I think I remember briefly seeing a different window with a tab from Firefox with this name, but I might be incorrect.

Ερώτηση από bob174 1 έτος πριν

Απάντηση από bob174 1 έτος πριν

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FF39 silently fails to start after upgrade (Win7 64)

Upgraded to FF39 this morning and now browser won't start. Watching Task Manager I can see the firefox.exe process flick in and out of existence as if it is dying on star… (διαβάστε περισσότερα)

Upgraded to FF39 this morning and now browser won't start. Watching Task Manager I can see the firefox.exe process flick in and out of existence as if it is dying on startup. No crash reporter, no crash log under %APPDATA%.

Running firefox -P from the command line opens the Profile Manager OK, but when I click "Start Firefox" the browser does not start in the same way as above.

I created a completely new profile in profile manager, clicked "Start Firefox" and the browser does not start either.

I also tried "firefox -no-remote" and that didn't start either.

"firefox -console" opens and closes a console window immediately with no transcript.

I have gone through the suggestions in "No Error Message" here;

https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions

Any suggestions gratefully received - is there any way to get a verbose log of what FF is doing when it starts up so I can see where it is failing?

Ερώτηση από gareth8118 6 έτη πριν

Απάντηση από FredMcD 6 έτη πριν