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2 internet Service providers

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet s… (διαβάστε περισσότερα)

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet service provider in ste-Marguerite du Lac Masson Quebec how can I do that ?

Ερώτηση από Georges 3 έτη πριν

Απάντηση από cor-el 3 έτη πριν

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prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (διαβάστε περισσότερα)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Ερώτηση από shfergu 3 έτη πριν

Τελευταία απάντηση από James (On Leave) 3 έτη πριν

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account not active ... contact administrator

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox,… (διαβάστε περισσότερα)

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox, and sometimes use them simultaneously for two accounts on the same service (not right now). My physically pristine 2015 Mac cannot install OS's past the 10.12 I have, so Safari is failing. But I am exasperated at runarounds when trying to set up this Firefox account. I used the emailed verification code and seemed to get in, but got the red-box message "This account... administrator... error." I cannot tell whether the site is letting me use it normally, but I think not. I just spent an hour in help forums. Geesh, tech complexity has mushroomed since my LAN work in the 90s, and you volunteers get to cope with inarticulate queries like mine! Upload is failing of jpg screen shot that has been made anonymous. Help?

Ερώτηση από john.r.mcclelland 3 έτη πριν

Τελευταία απάντηση από Paul 3 έτη πριν

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Web Browser Configuration for local Preview

Hello, With the previous version of Mozilla Firefox, I was able to preview my work by passing privacy.file_unique_origin to false. Now with the new update (95.0), it do… (διαβάστε περισσότερα)

Hello,

With the previous version of Mozilla Firefox, I was able to preview my work by passing privacy.file_unique_origin to false.

Now with the new update (95.0), it doesn't work anymore.

Can you please provide a solution to this issue?

Thanks in advance

Ερώτηση από nidal.mahraz 3 έτη πριν

Τελευταία απάντηση από cor-el 3 έτη πριν

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white box showing up on videos following update

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I rem… (διαβάστε περισσότερα)

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I remove it?

Ερώτηση από teecomp 3 έτη πριν

Τελευταία απάντηση από SuMo Bot 3 έτη πριν

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Firefox 'download' behavior screwy with windows opened from Office 365.

I have to curate and compile sheets of announcements for a local humanitarian service provider forum. I do this by sifting through my Office 365 emails, and double click… (διαβάστε περισσότερα)

I have to curate and compile sheets of announcements for a local humanitarian service provider forum. I do this by sifting through my Office 365 emails, and double clicking those that contain announcements so they open a window, then sorting the windows on a second screen, then read them, summarize them, file the pertinent information with links for my summaries, and when I get a page of them, send them out. I usually start with about 15 announcements on my other screen, and it takes me some time to get them all sorted and cascaded in order for the curation.

Some of them link to PDFs which Office 365 doesn't always preview and I click download, and this used to open them in the main browser window in a new tab, where I could read them and then save them. Recently, this behavior changed and they now open right in the window the email is in, with no bars of any kind or tabs to get out of them again. I hit the stack of pancakes button, and it had a tab marked Exit, so I thought that would exit me from the view.

Instead, counterintuitively, it exited me completely from FireFox, closing all of my carefully cascaded windows of announcements, and my main browser window with Office 365 in it and everything else.

Thanks a bunch. 1) What was so wrong with the previous setup that you needed to change it? 2) How for the love of whatever the author of this new "feature" was smoking, do I get it to revert to the email or is opening these attachments by "download" no longer possible without punting the whole thing to exit? 3) Does this mean I need to permanently disallow Firefox as the browser for all my PDFs or is there some way of doing something non-fatal to my work on a per-boot basis?

Ερώτηση από hkr3 3 έτη πριν

Τελευταία απάντηση από hkr3 3 έτη πριν

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Firefox not opening after Windows 10 Security Update

I downloaded a Windows 10 update last night. It was Security Intelligence Update for Microsoft Defender Antivirus - KB2267202 (Version 1.361.793.0). Now, I cannot open Fi… (διαβάστε περισσότερα)

I downloaded a Windows 10 update last night. It was Security Intelligence Update for Microsoft Defender Antivirus - KB2267202 (Version 1.361.793.0). Now, I cannot open Firefox. When I click on Firefox for around half a second I see an error box that says "Open Firefox in troubleshooting mode?" and nothing else, with no option to click yes, then the box closes. The same thing happens when I try to run firefox.exe -p to change profiles. I also cannot open Tor Browser, and I am wondering if there is a connection. I have tried uninstalling Firefox using the uninstall tool and reinstalling but I have the same issue. I uninstalled the windows update and opened Firefox. This time, it had the "Open Firefox in troubleshooting mode?" box but I could actually click on the yes option, and Firefox opened. However, when I clicked on the option to get a fresh install and remove the extensions, Firefox closed and I am back to the same place of it not being able to open again.

Ερώτηση από alexestein 3 έτη πριν

Τελευταία απάντηση από alexestein 3 έτη πριν

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Drag and drop files from folder to open email in firefox

Since about a month ago I can't drag a file from a folder to an open email in Firefox. Was always able to, but it stopped a few weeks ago. I read that the new 99.01 versi… (διαβάστε περισσότερα)

Since about a month ago I can't drag a file from a folder to an open email in Firefox. Was always able to, but it stopped a few weeks ago. I read that the new 99.01 version would fix this, I installed it today and the problem persists. What am I missing? Thank you to anyone who reads, cares and replies with solution.

Ερώτηση από epixjob 3 έτη πριν

Τελευταία απάντηση από epixjob 3 έτη πριν

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Problems playing videos.

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going o… (διαβάστε περισσότερα)

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

Ερώτηση από jameswldrn537 3 έτη πριν

Τελευταία απάντηση από Terry 3 έτη πριν

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Login

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am… (διαβάστε περισσότερα)

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am a senior and technically challenged and must make these corrections. Why did you upgrade and change everything?

Ερώτηση από Barbara Pedersen 3 έτη πριν

Τελευταία απάντηση από cor-el 3 έτη πριν

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Firefox Will Not Open Despite Trying Several Solutions (Windows 10)

I recently made the switch to Firefox. I attempted to use the version downloaded from the internet, which I already had installed for a long time, but it would not open. … (διαβάστε περισσότερα)

I recently made the switch to Firefox. I attempted to use the version downloaded from the internet, which I already had installed for a long time, but it would not open. I then used the version available on the Microsoft Store, which worked fine. Eventually, Firefox crashed and would not reopen. A message saying something along the lines of "Are you sure you want to start Firefox in safe mode?" would appear for a split second, and then close. I tried:

-Starting Firefox in safe mode, but nothing happened. -Restarting my computer. -Reinstalling Firefox. -Running as administrator. -Checking it is not blocked by antivirus. -Using the profile manager to create a new profile: The .zip file version opens but does not help, and the version opened by using the "firefox.exe -P" command in Run suffers from the same problem as the browser and opens for only a split second. -Attempting to boot my computer in safe mode with networking, however, the Microsoft Store listed Firefox as uninstalled, and the network menu would not display any networks so I could not reinstall it. -Searching for any Comodo iseguard.dll files, but I found none.

The only thing that worked was searching "Mozilla" in files and deleting everything except what my computer said was part of the system. After that, I was able to open Firefox, but after a short amount of time, the problem started all over. I have no clue what to do and looking all over for solutions is driving me nuts! Please help!

Ερώτηση από John R 3 έτη πριν

Τελευταία απάντηση από John R 3 έτη πριν

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Firefox and FaceBook

When I open Facebook with Firefox all of the images in the FB session are blank, and they will not open in the usual manner. Also only about 1/4 of the FB session is disp… (διαβάστε περισσότερα)

When I open Facebook with Firefox all of the images in the FB session are blank, and they will not open in the usual manner. Also only about 1/4 of the FB session is displayed.

When I use Edge I have no problems at all, so I have to assume that it is FF and not my computer that is at fault.
Please advise.
Bob Burns

Ερώτηση από choppbobby 3 έτη πριν

Τελευταία απάντηση από choppbobby 3 έτη πριν

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Cannot download files, reports "Failed"

When I try to download a file, the download always fails. This happens no matter what website I'm downloading the file from (see screenshot 1). This started happening wi… (διαβάστε περισσότερα)

When I try to download a file, the download always fails. This happens no matter what website I'm downloading the file from (see screenshot 1).

This started happening within the last week or so. We are running versions 97 and above.

Firefox is configured to always ask where to save files to (see screenshot 2).

Write permissions to the user's Downloads folder is denied for reasons unrelated to this issue (see screenshot 3). When I re-enable write permissions, the problem goes away.

Has anyone else run into this problem? Is write access to the Downloads folder required now, even if Firefox is not configured to save files to that location? Thanks!

Ερώτηση από thelibrarytech 3 έτη πριν

Τελευταία απάντηση από thelibrarytech 3 έτη πριν

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Google Ad Services is interfering with my websurfing

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (διαβάστε περισσότερα)

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Ερώτηση από Michael Z. Jody 3 έτη πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 3 έτη πριν

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Fixing the new way of opening files

Hello, Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the b… (διαβάστε περισσότερα)

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Ερώτηση από Cryosleeper 3 έτη πριν

Τελευταία απάντηση από Terry 3 έτη πριν