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prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (διαβάστε περισσότερα)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Ερώτηση από shfergu 3 έτη πριν

Τελευταία απάντηση από James (On Leave) 3 έτη πριν

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session restore problem

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous ses… (διαβάστε περισσότερα)

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous session, where i had opened another tab while it had the restore session tab open, this usually isn't a problem.

However it lost the session to restore, I have tried a complete copy from %APPDATA%/Roaming/Mozilla over to the new system, but to no avail, the session can still be restored on the other setup currently, which I had copied over manually to try resolve.

I even tried to copy the files 1 by one to test from sessionstore-backups and renaming to sessionstore.jsonlz4, however upon opening firefox, it rewrites the 9.5MB file with a 2KB file and I have no session to restore.

Is there a way I can resolve this as I don't remember all the tabs, I do need to go through them, but several I had open to return to.

Any help would be appreciated so I can get these back and go through them, would be easier than trying to copy all the URL's one by one to check them

Ερώτηση από SuMo Bot 3 έτη πριν

Τελευταία απάντηση από SuMo Bot 3 έτη πριν

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Problems playing videos.

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going o… (διαβάστε περισσότερα)

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

Ερώτηση από jameswldrn537 3 έτη πριν

Τελευταία απάντηση από Terry 3 έτη πριν

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white box showing up on videos following update

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I rem… (διαβάστε περισσότερα)

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I remove it?

Ερώτηση από teecomp 3 έτη πριν

Τελευταία απάντηση από SuMo Bot 3 έτη πριν

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how can i start up with previous session without every tab opening (connecting) I want to only connect when i click on the tab.

I currently have like 40 windows and a few hundred of tabs opened from when the bookmark star was not working after updates. I have found it too difficult to organize my… (διαβάστε περισσότερα)

I currently have like 40 windows and a few hundred of tabs opened from when the bookmark star was not working after updates. I have found it too difficult to organize my current filing system ever since they stopped the drag and drop feature. I want to type in more than the first letter to find a file or folder. I want to type in a word - have those FOLDERS only come up to chose from with that word in their titles..but alas no field to do so. The Organize page is hard to find - below the options as a postscript on the ff options submenu. Once there - it doesn't bring up just folders in one box and the files that you want to organize in another box and the ability to drag them into the right folder. Instead it brings up only misc files in no particular order. I can't work with that for type of job. This is more for finding a file I think - alone. So -that's why I left so many files up. Not my normal way to do things - I would file them then close all windows down empty - or maybe just what I was working on still up. Not my question. My question is just what was in the title bar. That's all. Thanks. Oh I know the setting is there to have them open at start up or not. Question is is I say no - will they be deleted? I know you can click on "restore prior session" from the ff menu after history. (altho I can't see it - poss bec I opened with prior session. ) I basically want access to SEE my prior session windows/tabs without opening them until I CLICK on them to activate them. I want to see the TITLE of the links basically "off-line" and decide if I want to go there and work or not one by one - NOT to "restore all" or not. And if you don't restore previous session on your subsequent session - and logoff/shutdown. Is the prior session lost for your "3rd session and forward"? does it only save the very last session? say i had 40 windows open. chose not to open them auto next session - via settings. AND i never opened them all for that subsequent session. What happens to those 40 windows the next time? Are they unsaved? Since i never opened them - say only used the new blank windowtab to check the weather. closed the link shut down. That session had no windows or tabs left open but the home page = next session should have no windows or tabs saved in the ff menu underneath the history by how it is said. There is no clarification. It's a big deal to just try it - and lose 300 tabs I need to look at and favorite through. Get me? I hope it's clear. I feel you only need the title bar but it wouldn't allow so I felt I had to elaborate. PLS help. I have to clean up to do MS OS upgrades, backups, I have partions, gotta read up so this thing has to be fixed first. Plus auto opening/connecting to links on all those tabs at start up is interferring with updates bec they happen at the same time - badddd news. Thanks all!

Ερώτηση από islander1 3 έτη πριν

Τελευταία απάντηση από cor-el 3 έτη πριν

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Fixing the new way of opening files

Hello, Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the b… (διαβάστε περισσότερα)

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Ερώτηση από Cryosleeper 3 έτη πριν

Τελευταία απάντηση από Terry 3 έτη πριν

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Firefox 'download' behavior screwy with windows opened from Office 365.

I have to curate and compile sheets of announcements for a local humanitarian service provider forum. I do this by sifting through my Office 365 emails, and double click… (διαβάστε περισσότερα)

I have to curate and compile sheets of announcements for a local humanitarian service provider forum. I do this by sifting through my Office 365 emails, and double clicking those that contain announcements so they open a window, then sorting the windows on a second screen, then read them, summarize them, file the pertinent information with links for my summaries, and when I get a page of them, send them out. I usually start with about 15 announcements on my other screen, and it takes me some time to get them all sorted and cascaded in order for the curation.

Some of them link to PDFs which Office 365 doesn't always preview and I click download, and this used to open them in the main browser window in a new tab, where I could read them and then save them. Recently, this behavior changed and they now open right in the window the email is in, with no bars of any kind or tabs to get out of them again. I hit the stack of pancakes button, and it had a tab marked Exit, so I thought that would exit me from the view.

Instead, counterintuitively, it exited me completely from FireFox, closing all of my carefully cascaded windows of announcements, and my main browser window with Office 365 in it and everything else.

Thanks a bunch. 1) What was so wrong with the previous setup that you needed to change it? 2) How for the love of whatever the author of this new "feature" was smoking, do I get it to revert to the email or is opening these attachments by "download" no longer possible without punting the whole thing to exit? 3) Does this mean I need to permanently disallow Firefox as the browser for all my PDFs or is there some way of doing something non-fatal to my work on a per-boot basis?

Ερώτηση από hkr3 3 έτη πριν

Τελευταία απάντηση από hkr3 3 έτη πριν

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Google calendar reminders don't automatically display by default

When my Google calendar loads in Firefox the reminder entries don't display by default. All other calendar entries such as appointments, birthdays, etc. display just fine… (διαβάστε περισσότερα)

When my Google calendar loads in Firefox the reminder entries don't display by default. All other calendar entries such as appointments, birthdays, etc. display just fine. To make the reminders display, I have to click on the calendar main menu (the three lines) and check the box next to reminders. Then the reminders display fine. However, the next time I start Firefox the reminders once again don't display. Once I have the reminders set I save the settings, but that doesn't help. I don't have this issue with Edge or Chrome. Has anyone else run into this, and if so, have they been able to fix it? Richard

Ερώτηση από Richard 3 έτη πριν

Τελευταία απάντηση από cor-el 3 έτη πριν

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1370719 contained a response to my problem, but it is greek to me

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached. 1370719 had a … (διαβάστε περισσότερα)

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached.

1370719 had a response that made no sense to me.

Is there anyway to fix this issue?

David

Ερώτηση από SuMo Bot 3 έτη πριν

Τελευταία απάντηση από SuMo Bot 3 έτη πριν

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Can Firefox automatically start new session after crash, without user input?

Is there any to make Firefox automatically restart a new session (loading the start page) after a crash, without any prompts? Context: This is for a disabled person who… (διαβάστε περισσότερα)

Is there any to make Firefox automatically restart a new session (loading the start page) after a crash, without any prompts?

Context: This is for a disabled person who cannot use input devices: I start her computer every morning before going to work and load a long Youtube playlist of videos, so she doesn't have to do anything. But if Firefox crashes 5 minutes after I left, she cannot restart anything herself and has to wait until I come back.

Any ideas?

Ερώτηση από BlueShirt 3 έτη πριν

Τελευταία απάντηση από cor-el 3 έτη πριν

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PDFs opened using, Windows Default application, Always Ask, fails to occur

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save … (διαβάστε περισσότερα)

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save for PDFs.

BEFORE the problem: The PDF opens in Acrobat Pro IX. After clicking save I would be asked, where to save. I select the location to save the PDF. Then after this, subsequent PDFs downloaded would be saved to the last saved location. This process would repeat for a new website PDF load and save. This is the behavior I want now.

NOW with the problem: The PDF opens in Acrobat Pro IX. 1. Immediately, after a reboot, the save icon on Adobe is grayed out. I select save as and point to the desired directory. 2. For any subsequent PDF opened, the Adobe save icon is available. Files are saved to the desktop.

Please note I believe I once did get a popup asking where to save and I know I selected desktop.  Since that selection I am no longer asked where to save.

Please note I have looked and tried some of the suggestions at: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder

but some of this advice needs to be updated for the new FireFox version--ex no JSON file is found at the file location covered in the advice.

I believe this issue started after the last FireFox update. Please help me restore behavior listed above under “BEFORE the problem”. Thanks.

Ερώτηση από omega8 3 έτη πριν

Τελευταία απάντηση από maxthewildcat 2 έτη πριν

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Firefox and FaceBook

When I open Facebook with Firefox all of the images in the FB session are blank, and they will not open in the usual manner. Also only about 1/4 of the FB session is disp… (διαβάστε περισσότερα)

When I open Facebook with Firefox all of the images in the FB session are blank, and they will not open in the usual manner. Also only about 1/4 of the FB session is displayed.

When I use Edge I have no problems at all, so I have to assume that it is FF and not my computer that is at fault.
Please advise.
Bob Burns

Ερώτηση από choppbobby 3 έτη πριν

Τελευταία απάντηση από choppbobby 3 έτη πριν

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Google Ad Services is interfering with my websurfing

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (διαβάστε περισσότερα)

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Ερώτηση από Michael Z. Jody 3 έτη πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 3 έτη πριν

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Why does cert9.db continually get corrupted?

Hi, Almost daily, I have to delete cert9.db and restart Firefox, otherwise I can't access some websites, or even web interfaces of local devices on our LAN. security.en… (διαβάστε περισσότερα)

Hi,

Almost daily, I have to delete cert9.db and restart Firefox, otherwise I can't access some websites, or even web interfaces of local devices on our LAN.

security.enterprise_roots.enabled is greyed out, so I can't change that but it is set to "true", which I believe means that it should be using Windows Cert store and not cert9.db. Yet still, deleting cert9.db is the solution to my issues.

Can anyone advise on what I can do for a more permanent fix?

Thanks,

M

Ερώτηση από M 3 έτη πριν

Τελευταία απάντηση από M 3 έτη πριν

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Cannot download files, reports "Failed"

When I try to download a file, the download always fails. This happens no matter what website I'm downloading the file from (see screenshot 1). This started happening wi… (διαβάστε περισσότερα)

When I try to download a file, the download always fails. This happens no matter what website I'm downloading the file from (see screenshot 1).

This started happening within the last week or so. We are running versions 97 and above.

Firefox is configured to always ask where to save files to (see screenshot 2).

Write permissions to the user's Downloads folder is denied for reasons unrelated to this issue (see screenshot 3). When I re-enable write permissions, the problem goes away.

Has anyone else run into this problem? Is write access to the Downloads folder required now, even if Firefox is not configured to save files to that location? Thanks!

Ερώτηση από thelibrarytech 3 έτη πριν

Τελευταία απάντηση από thelibrarytech 3 έτη πριν

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Firefox Will Not Open Despite Trying Several Solutions (Windows 10)

I recently made the switch to Firefox. I attempted to use the version downloaded from the internet, which I already had installed for a long time, but it would not open. … (διαβάστε περισσότερα)

I recently made the switch to Firefox. I attempted to use the version downloaded from the internet, which I already had installed for a long time, but it would not open. I then used the version available on the Microsoft Store, which worked fine. Eventually, Firefox crashed and would not reopen. A message saying something along the lines of "Are you sure you want to start Firefox in safe mode?" would appear for a split second, and then close. I tried:

-Starting Firefox in safe mode, but nothing happened. -Restarting my computer. -Reinstalling Firefox. -Running as administrator. -Checking it is not blocked by antivirus. -Using the profile manager to create a new profile: The .zip file version opens but does not help, and the version opened by using the "firefox.exe -P" command in Run suffers from the same problem as the browser and opens for only a split second. -Attempting to boot my computer in safe mode with networking, however, the Microsoft Store listed Firefox as uninstalled, and the network menu would not display any networks so I could not reinstall it. -Searching for any Comodo iseguard.dll files, but I found none.

The only thing that worked was searching "Mozilla" in files and deleting everything except what my computer said was part of the system. After that, I was able to open Firefox, but after a short amount of time, the problem started all over. I have no clue what to do and looking all over for solutions is driving me nuts! Please help!

Ερώτηση από John R 3 έτη πριν

Τελευταία απάντηση από John R 3 έτη πριν

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Web Browser Configuration for local Preview

Hello, With the previous version of Mozilla Firefox, I was able to preview my work by passing privacy.file_unique_origin to false. Now with the new update (95.0), it do… (διαβάστε περισσότερα)

Hello,

With the previous version of Mozilla Firefox, I was able to preview my work by passing privacy.file_unique_origin to false.

Now with the new update (95.0), it doesn't work anymore.

Can you please provide a solution to this issue?

Thanks in advance

Ερώτηση από nidal.mahraz 3 έτη πριν

Τελευταία απάντηση από cor-el 3 έτη πριν