Εμφάνιση ερωτήσεων με ετικέτες: Εμφάνιση όλων των ερωτήσεων
  • Επιλύθηκε
  • Αρχειοθετήθηκε

Account is Locked

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still lo… (διαβάστε περισσότερα)

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still locked.

I can't find the right place to ask for help. I'm hoping this is the right place.

Ερώτηση από furkan.uzumcu 2 έτη πριν

Απάντηση από cor-el 2 έτη πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Auto fill the 'find in page' (cmd + f) field with selected text in the page

Hello, Please tell me if there is a way (shortcut or extention) to auto fill the 'find in page' field with a shortcut because it´s very boring to have to copy/paste the s… (διαβάστε περισσότερα)

Hello,

Please tell me if there is a way (shortcut or extention) to auto fill the 'find in page' field with a shortcut because it´s very boring to have to copy/paste the selected text that i want to search the other occurences in the same page :(

Thanks in advance.

Ερώτηση από rean.guillaume 2 έτη πριν

Απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Can't login to citi.com with Firefox.

I can no longer sign into my Citi account using Firefox (85). Works on all other browsers. The only error message I get is: Trouble signing on?Select "Forgot User ID or P… (διαβάστε περισσότερα)

I can no longer sign into my Citi account using Firefox (85). Works on all other browsers. The only error message I get is:

Trouble signing on?Select "Forgot User ID or Password"

Started a few days ago. Contacted Citi, and they ran me through all the typical solutions (clearing cache, force refreshing, etc.) There final solution was to use another browser.

Checked on my laptop, which is still using Firefox (v84.0.2). I could login with no issue. Updated to v85.0 and I cannot login.

So, there is an issue with v85.0 and citi.com

Ερώτηση από appleaddct 2 έτη πριν

Απάντηση από FredMcD 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Firefox will not log into Bank of America or Mailchimp

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using … (διαβάστε περισσότερα)

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using a MacBook Pro (16-inch, 2019), Catalina, 10.15.7 and Firefox 85.0.1. Anything new on this problem?

Thanks.

Ερώτηση από Doctor T 1 έτος πριν

Απάντηση από cor-el 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Desperately need to increase bookmark and tab font size

Just downloaded FF 85 and imported my bookmarks from Chrome. I'm using a MacBook Pro with Catalina 10.15.7. I can barely read the bookmark and tab labels! Please tell me … (διαβάστε περισσότερα)

Just downloaded FF 85 and imported my bookmarks from Chrome. I'm using a MacBook Pro with Catalina 10.15.7. I can barely read the bookmark and tab labels! Please tell me (like I'm 5yo) how to control/increase the font size for tabs and bookmarks. Seems like an accessiblity feature I just can't seem to find. Thanks!

Ερώτηση από ddostlind 1 έτος πριν

Απάντηση από ddostlind 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

uninstalled and reinstalled firefox and lost all my bookmarks

I had some dodgy issues with my firefox browser that I couldn't resolve (I think it might have been because of add on) so I uninstalled the program and reinstalled new of… (διαβάστε περισσότερα)

I had some dodgy issues with my firefox browser that I couldn't resolve (I think it might have been because of add on) so I uninstalled the program and reinstalled new off the web and all my bookmarks have gone?!?!?!? It has seem to have created a new account for me???

Please tell me there is a way I can get them back.

Thanks Kaye

Ερώτηση από kaye4 1 έτος πριν

Απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Wrong Language Displayed

I've visited two websites in the last two days that are displaying the wrong language. I've cleared my Cache and Cookies. I also have English set as my default but the pr… (διαβάστε περισσότερα)

I've visited two websites in the last two days that are displaying the wrong language. I've cleared my Cache and Cookies. I also have English set as my default but the problem still occurs. I open the same website in Safari and no problem. Has to be Firefox.

Thanks for any suggestions.

Ερώτηση από Gene Everette 1 έτος πριν

Απάντηση από Gene Everette 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

How to Undo Firefox Refresh

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything … (διαβάστε περισσότερα)

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything like a restart does. Instead, it deleted everything - my logins, my cookies, my extensions - and I don't know how to get it back. I tried looking online for the answers, but none of the solutions I found worked (https://support.mozilla.org/en-US/questions/1195682 was the closest one that had some semblance of sanity) and the closest I figured was that I needed to either create a new profile with different settings I could import from my Old Firefox Data or put the Old Firefox Data in the Profiles folder which doesn't seem to be working, as there are always two other folders within. I tried creating new profiles with the Old Firefox Data as the basis, yet it doesn't work. In addition, I like my old profile and don't exactly want to switch, although if that is the cost of retrieving my data, I will take it. Any solutions please? I rely on my computer quite often, and I don't want to be handicapped for a while. My computer is also the recent updated Mac version, if that helps.

Ερώτηση από amylastlast123 1 έτος πριν

Απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Updated my annual website subscription and firefox doesn't show the site anymore

Hi, I have just updated the subscription for my website - and Firefox doesn't show the site any more. All I get is a white screen with "2021 Copyright. All Rights Reserve… (διαβάστε περισσότερα)

Hi,

I have just updated the subscription for my website - and Firefox doesn't show the site any more. All I get is a white screen with "2021 Copyright. All Rights Reserved. The Sponsored Listings displayed above are served automatically by a third party. " etc.

I have tried a hard refresh and a reboot (and rebooting our router) without success.

The website host has suggested "... browser is stuck or your ISP hasn’t picked up the domain..."

I tried getting on the website on my 'phone. That worked fine!

Any ideas, please?

Gegs

Ερώτηση από gegs 1 έτος πριν

Απάντηση από gegs 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Search Engine Shenanigans

I had set DuckDuckGo as my default search engine a couple of weeks ago or so. Today, when I began a search, I saw that Google had become my default browser. How did this … (διαβάστε περισσότερα)

I had set DuckDuckGo as my default search engine a couple of weeks ago or so. Today, when I began a search, I saw that Google had become my default browser. How did this happen?

Ερώτηση από mid.willamettehandyman 1 έτος πριν

Απάντηση από Standard8 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Ebay and Amazon earches resurrect after relaunch

Hello dear Mozilla community! I've faced an issue with search engines configuration for Firefox on macOS. I'm doing the following: Removing all but one One-Click Search… (διαβάστε περισσότερα)

Hello dear Mozilla community!

I've faced an issue with search engines configuration for Firefox on macOS. I'm doing the following:

  1. Removing all but one One-Click Search Engines, leaving only one engine in the list (currently my preference is DuckDuckGo): https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-41-395a2a.png or https://imgur.com/DKqvzZ9
  2. When I type search request in the address bar I'm seeing nice and clean search suggestions from Search Provider of my choice: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-13-a8d46c.png or https://imgur.com/a/slivHlF
  3. Close Firefox
  4. (not sure what other conditions needed)
  5. Open Firefox
  6. When typing search request in the address bar I see that Amazon and Ebay options are back and a suggestion line "This time, search with ..." as added by firefox: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-02-4a25db.png or https://imgur.com/vjq0NCf
  7. In the preference I see that those two searches (Ebay and Amazon) were automatically re-added to One-Click Search Engines: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-23-91dd1d.png or https://imgur.com/ibnlzLS

That issue is happening to me across different versions of firefox and isn't new. I've been seeing it for a few month hoping that to resolve in a newer versions. But as of right now I'm on 82.0.3 (64-bit) and the issue is still there.

It's a bit annoying as I have to my preferences literally every time I need to restart Firefox (which is especially annoying to do right after restarting FF to switch to a newer version).

Any suggestions and help is welcome!

Best regards, Serhii.

Ερώτηση από Serhii 2 έτη πριν

Απάντηση από Serhii 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Remove favicons?

Is it possible to remove favicons from the Bookmark Tool bar and bookmark pulldown menus? It'd be a much cleaner look. Not entirely sure, but it looks like someone was as… (διαβάστε περισσότερα)

Is it possible to remove favicons from the Bookmark Tool bar and bookmark pulldown menus? It'd be a much cleaner look. Not entirely sure, but it looks like someone was asking a similar question here: https://support.mozilla.org/en-US/questions/1258765 If by any chance pasting his contact here reaches @jscher2000 perhaps he has some input. https://support.mozilla.org/en-US/user/jscher2000 Thanks!

Ερώτηση από Phin 3 έτη πριν

Απάντηση από cor-el 3 έτη πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Letters missing from web pages

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu… (διαβάστε περισσότερα)

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu on this support page. Missing y's, z's, and x is replaced by quotation marks (ie Firefo" Snc).

I have seen this sporadically on a couple of macs that I own. Text seems okay in Safari.

Thank you for your help!

Ερώτηση από Brian 2 έτη πριν

Απάντηση από cor-el 2 έτη πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

How do I restore Firefox to a previous state from Time Machine?

Somehow I managed to lose all of my windows, search history, addins, etc. It would appear that a new profile was created. I tried about:profiles and selecting the old pro… (διαβάστε περισσότερα)

Somehow I managed to lose all of my windows, search history, addins, etc. It would appear that a new profile was created. I tried about:profiles and selecting the old profile (1.4GB) but while FIrefox starts, the places.sqlite file is now place.sqlite.corrupt. I followed the Mozilla instructions to try to fix the sqlite file but that did not help. I restored the full Firefox Application Support folder from Time Machine but that also starts with a fresh profile and selecting the old one gets me to a corrupt places.sqlite file. Given that I have TIme Machine backups, Is there no way to get back to a previous state with my windows, history, addins, etc. I am faced with losing a lot of work if I can't get back to where I was at least since a recent backup.

Thanks in advance for any assistance you can offer.

Ερώτηση από irafuchs 1 έτος πριν

Απάντηση από cor-el 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

default search engine problem

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reve… (διαβάστε περισσότερα)

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reverts to Google after relaunch. How do I fix this? I'm using Firefox 85 with OS 10.13.6 High Sierra. Thanks

Ερώτηση από garyjc7 2 έτη πριν

Απάντηση από garyjc7 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

How do I delete a bookmark that returns a 404 error?

The normal way to delete a bookmark is to click the bookmark (which loads the page), then click the three dots on the right of the url field after the page loads, then cl… (διαβάστε περισσότερα)

The normal way to delete a bookmark is to click the bookmark (which loads the page), then click the three dots on the right of the url field after the page loads, then click the "edit this bookmark" icon, then select "remove bookmark". But a 404 redirect does not land on the bookmarked page and there is no "edit this bookmark" icon.

How do I delete a bookmark to a page that no longer loads? I want to keep other bookmarks intact.

Ερώτηση από chriswiklof 1 έτος πριν

Απάντηση από Terry 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Web MIDI Support

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (… (διαβάστε περισσότερα)

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (on the far right- SYNCH Web MIDI not suported Please Use Chrome) and took a screen shot of it. It wants me to download Chrome. There is no way on earth I am installing Chrome on any of my devices. Google knows far too much already. Any way to let Mozilla know Firefox needs this capability? I can’t be the only musician using Firefox.

Thanks,

Jerry

Ερώτηση από jerryc34 1 έτος πριν

Απάντηση από TyDraniu 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Problem with cache on Firefox Developer Edition

Hello, I'm beginner in development. Today I'm working on some CSS files. But when I reload, the content don't load the new features. I've try to clear cache, remove stoc… (διαβάστε περισσότερα)

Hello,

I'm beginner in development. Today I'm working on some CSS files.

But when I reload, the content don't load the new features. I've try to clear cache, remove stockage on the console , and also try command + f5 (on iMac).

The only one solution I've founded is to clear cache , leave firefox , shutdown computer and restart.

Very contraignant. I've test on Chrome and it work well. So I don't know what I need to do to...

I'm using MAMP to lauch app on local

Ερώτηση από matheo.zeller 2 έτη πριν

Απάντηση από jscher2000 - Support Volunteer 2 έτη πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Firefox disappears from my Mac after I restart it

I just downloaded and installed firefox on my new Mac Air (several times) but it disappears from the system when I restart the Mac and I have to download it again. What … (διαβάστε περισσότερα)

I just downloaded and installed firefox on my new Mac Air (several times) but it disappears from the system when I restart the Mac and I have to download it again. What am I doing wrong.

Ερώτηση από jim251 1 έτος πριν

Απάντηση από Wesley Branton 1 έτος πριν