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I cannot attach any sound files to any of my emails today, never had this problem ever before

I am not able to attach any sound files to any of my email accounts this morning, in neither of my gmail accounts and not in my sbcglobal account. This has never happene… (διαβάστε περισσότερα)

I am not able to attach any sound files to any of my email accounts this morning, in neither of my gmail accounts and not in my sbcglobal account. This has never happened before but it is critical to my work.

Ερώτηση από mbritowich 2 έτη πριν

Τελευταία απάντηση από jonzn4SUSE 2 έτη πριν

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Lost synced bookmarks in both PC and Android device

Hi, I haven't use Firefox on my PC (windows 10) for a while, and sometime I use it on my Android device. Today I 've opened it and got the 97 version update, but the Sync… (διαβάστε περισσότερα)

Hi, I haven't use Firefox on my PC (windows 10) for a while, and sometime I use it on my Android device. Today I 've opened it and got the 97 version update, but the Sync for bookmark is not working. I 've checked the Firefox app on my Android device, and still see all the bookmarks. After a few time hitting "sync button" on both devices, now they are all gone! I read somewhere the Sync function is not intended to be Backup, but I had experience in the past while reinstalling Firefox, or even reinstalling OS, the Sync still works well. So what could be the problem now? Are there any way to recover my bookmarks, from my PC or Android device or even they could be saved somewhere in the cloud? Thanks in advance.

Ερώτηση από daolegiang93 2 έτη πριν

Τελευταία απάντηση από daolegiang93 2 έτη πριν

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migrating from 32 bit firefox to 64 bit

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before… (διαβάστε περισσότερα)

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before installing the 64 bit version. However, using the microsoft store to obtain the 64 bit version, it didn't just download it, it installed the 64 bit version. Now I have both. Should I merely remove 32 bit, and my profile file will be accessed to complete the set up of the 64 bit version? Don't want to loose bookmarks, passwords, etc. by removing 32 bit version.

Ερώτηση από psmccor 2 έτη πριν

Απάντηση από jonzn4SUSE 2 έτη πριν

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Repeatedly crashes . but only on this machine.

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine … (διαβάστε περισσότερα)

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same distros ( linux mint 20.3 ) radeon video cards , amd family cpu's This machine is AMD FX(tm)-6300 Six-Core Processor × 6 the video card atm is AMD PITCAIRN (DRM 2.50.0, 5.4.0-94-generic, LLVM 12.0.0) though i had the same crash issue with a nVidia graphics card. Memory is Corsair and the memtest86 reports no errors. This is where i get a bit lost. Memory issues or hardware defects might explain this but where's one to begin ? Trouble is , no other application ever crashes and it's rock solid. So is FF to point a finger at or something else ? That's the objective of me submitting this report. Try to find out what's really at fault here and fix it.

The crashes happen at all times. It can also be right at starting FF and never even reaching the main window. I tried with and without the --safe-mode and it's the same that also happens.

So i submitted one of the crash reports ID: 656264f4-7867-4c55-8b36-0637e0220114

The report can be found here : https://crash-stats.mozilla.org/report/index/656264f4-7867-4c55-8b36-0637e0220114

Since there's so many i hesitate to put them all up , there's dozens since the system reinstall yesterday , i reinstalled the whole OS again yesterday to try to get rid of the bug. Any help to solve this once and for all will be highly appreciated . :) thanks for reading

FuzzyTheBear

Ερώτηση από FuzzyTheBear 2 έτη πριν

Απάντηση από FuzzyTheBear 2 έτη πριν

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favorites

I had to put in a new hard drive ( black screen of death on old one ) and reload firefox. Now I don't see any of my favorites ?? where are they ?? reloaded sam… (διαβάστε περισσότερα)

I had to put in a new hard drive ( black screen of death on old one ) and reload firefox. Now I don't see any of my favorites ?? where are they ?? reloaded same setup. windows 10, firefox, duck go ( I asked this question on several of the support boxes I've come across, community, faqs etc., but didn't get any answers so I'll try here )

Ερώτηση από jyanek2 2 έτη πριν

Τελευταία απάντηση από Paul 2 έτη πριν

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allow updates

I do not want firefox to allow: automatically install; check for: or use a backround service for updates and i especially dont want any annoying pop ups telling me about … (διαβάστε περισσότερα)

I do not want firefox to allow: automatically install; check for: or use a backround service for updates and i especially dont want any annoying pop ups telling me about updates. How do I stop it from doing this?

Ερώτηση από malkbean2 2 έτη πριν

Τελευταία απάντηση από cor-el 2 έτη πριν

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Logging in to Fifth-Third website

I'm no longer able to log in to the Fifth-Third Bank website using Firefox (Mac). It worked fine up until a week (maybe two) ago; now I get an error message. Safari still… (διαβάστε περισσότερα)

I'm no longer able to log in to the Fifth-Third Bank website using Firefox (Mac). It worked fine up until a week (maybe two) ago; now I get an error message. Safari still works OK.

Thanks -

Gene Hawkins

Ερώτηση από rustic39 2 έτη πριν

Τελευταία απάντηση από rekoch1949 2 έτη πριν

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Firefox signs me out when not set to do so

Starting yesterday, Feb. 24, Firefox suddenly started signing me out of everything every time I close the browser and reopen. It is not and never has been set to do that … (διαβάστε περισσότερα)

Starting yesterday, Feb. 24, Firefox suddenly started signing me out of everything every time I close the browser and reopen. It is not and never has been set to do that or empty cookies/cache until I direct it to do so on my computer. I have checked all settings. What is going on and how--in simple language--do I fix this? (Can't even understand the troubleshooting directions, too much jargon.)

Ερώτηση από airebird 2 έτη πριν

Τελευταία απάντηση από airebird 2 έτη πριν

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Installing Firefox having ESR already installed

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? … (διαβάστε περισσότερα)

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? Or must I do a clean install of Firefox after getting rid of ESR? If this is the case, what must I do to keep my profile, bookmarks, etc?

Ερώτηση από nogueira46 2 έτη πριν

Απάντηση από AliceWyman 2 έτη πριν

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Does Microsoft Edge spy on other browsers?

I'm curious to know if it's normal for one browser to know what's being viewed in different browser. Specifically, Microsoft's Edge seems to know what I'm viewing on Fire… (διαβάστε περισσότερα)

I'm curious to know if it's normal for one browser to know what's being viewed in different browser. Specifically, Microsoft's Edge seems to know what I'm viewing on Firefox. I have Firefox privacy set at "strict" and use Duck Duck Go as my search engine with Windows 10 OS. Yet, without fail, If I later open the Edge browser it will show me relevant ads for whatever I was viewing on Firefox. As I am not a tech, but just a user, I just want to know if this is as it's suppose to be. I've used Chrome and Firefox for years and cannot recall this happening between them.

Ερώτηση από darberlaw 2 έτη πριν

Τελευταία απάντηση από Paul 2 έτη πριν

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I changed my email ages ago, But when i try to log in with linux or firefox portable it doesn't work

I changed my email address in firefox settings a while ago, had no problems since. But recently wanted to use firefox portable. What happens is, i log in with my (new) em… (διαβάστε περισσότερα)

I changed my email address in firefox settings a while ago, had no problems since. But recently wanted to use firefox portable. What happens is, i log in with my (new) email, I get sent an authentication code to the new email, i type it in, then it tries to login with my old email and obviously fails (Incorrect password)

I've also tried using a linux laptop, and i can't login with it either, but it works fine on android and windows. If i try it too many times my account locks, don't know what to do

Ερώτηση από leah2185155 2 έτη πριν

Απάντηση από leah2185155 2 έτη πριν

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Menus, links broken or missin in Firefox, but work in Safari & Chrome

Increasingly, I am unable to use Firefox on websites because drop-down menus and links appear as function names (keyboard_arrow_down, open_in_new, etc). See screenshot of… (διαβάστε περισσότερα)

Increasingly, I am unable to use Firefox on websites because drop-down menus and links appear as function names (keyboard_arrow_down, open_in_new, etc). See screenshot of carrier.com. On some sites links don't appear at all. See ttp.cbp.dhs.gov screenshot. If I use Safari or Chrome, these sites look and act normally. See screenshots in Chrome. I am using Firefox 97.0.1 on OSX 12.2. I have had similar problems on other sites as well.

Ερώτηση από rsbecker65 2 έτη πριν

Τελευταία απάντηση από cor-el 2 έτη πριν

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Caret Browsing Popup Disabled and Can't Disable Caret Browsing

Not a question but I want to post this because this was the solution!! Did you check the box that says 'don't show this again' when enabling Caret browsing by f7? Do y… (διαβάστε περισσότερα)

Not a question but I want to post this because this was the solution!!

Did you check the box that says 'don't show this again' when enabling Caret browsing by f7?

Do you have a stupid little cursor on every page you click that sometimes breaks the interactions with the websites you're on?

Are you frustrated and fed up and can't figure out the solution?

Did you try the about:config solution and see no change?

THIS IS THE SOLUTION. For me, it was the third link on the support page. Please.. keep this at the top. If possible, please somehow directly link to this as a documentation to the solution because this is fail safe!!

TLDR Click Hamburger Menu Icon (Top Right) - Click Settings - Search "Browsing" in Find in settings - Uncheck the box that says 'Always use the cursor keys to navigate within pages' - close the settings. You will never see the blinking cursor again. You will never see the caret browser dialog again. You will never accidentally enable caret browsing by accidentally hitting f7 again.

THANK YOU cor-el!!!

Shared 7 months ago by moderator cor-el (https://support.mozilla.org/en-US/questions/1344778#question-reply)

"You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).

   Settings -> General: Browsing
   remove checkmark: [ ] "Always use the cursor keys to navigate within pages" 

Note that this is a Firefox accessibility feature.

   https://support.mozilla.org/en-US/kb/accessibility-features-firefox-make-firefox-and-we 

See also:

   https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save "

Ερώτηση από vertoss 2 έτη πριν

Τελευταία απάντηση από cor-el 2 έτη πριν

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Firefox blocking access to sites that I use daily

Started using Chrome because Firefox suddenly decided not to connect me to the sites that I go to daily. The sites that I am trying to reach are the same ones that I go … (διαβάστε περισσότερα)

Started using Chrome because Firefox suddenly decided not to connect me to the sites that I go to daily. The sites that I am trying to reach are the same ones that I go to several times a day and gone to for the past 3 years.

Ερώτηση από LindainMaryville 2 έτη πριν

Τελευταία απάντηση από Paul 2 έτη πριν

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Only on Facebook, using Backspace or Shift key makes my page jump

Having the same issue that Nosoy had four months ago. It's been a week or two with me. I've tried going in safe mode, turning of my Facebook container. Deleting cache. Si… (διαβάστε περισσότερα)

Having the same issue that Nosoy had four months ago. It's been a week or two with me. I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook. Here is Nosoy's description which fully reflects my experience: "Starting as of today, the FACEBOOK screen suddenly moves when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts about a page up, closer to top. This shifts the entry area where I'm typing down and off the screen. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. It is maddening!"

Ερώτηση από fu22 2 έτη πριν

Τελευταία απάντηση από cor-el 2 έτη πριν