• Επιλύθηκε

PiP/Picture In Picture Bug

When streaming a video and using PiP, after opening another window or program and then pausing said video that is currently being played on the PiP player window, someti… (διαβάστε περισσότερα)

When streaming a video and using PiP, after opening another window or program and then pausing said video that is currently being played on the PiP player window, sometimes this causes the actual video itself being played via the PiP player window to freeze. So the video is paused and I want to resume play but when clicking the 'play' button on the PiP player window the video refuses to play.

The only way to clear this bug is to click the 'close' button or the 'back to tab' button on the PiP player window and then refresh the actual web page. After refreshing the web page and repeating the same steps - the PiP player window works just fine with playing and pausing, but it's annoying that I have to do this.

Ερώτηση από TheThingKing 3 μήνες πριν

Απάντηση από TheThingKing 3 μήνες πριν

  • Επιλύθηκε

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (διαβάστε περισσότερα)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Ερώτηση από Dartagnan Rozycki 4 μήνες πριν

Απάντηση από TyDraniu 4 μήνες πριν

  • Επιλύθηκε

Hostinger h-panel

Since about 13:00 GMT yesterday, Firefox could not load or display the Hostinger h-panel. It sometimes partially and sometimes completely displays all the page content. B… (διαβάστε περισσότερα)

Since about 13:00 GMT yesterday, Firefox could not load or display the Hostinger h-panel. It sometimes partially and sometimes completely displays all the page content. But all the controls are dead. Firefox seems to be very busy doing something. I told Hostinger and they spent some time looking into the problem. They got Firefox to load the h-panel but said that it was vastly slower than other browsers in doing so. With me, Firefox still stops doing anything once the content is loaded and ALL controls on the page are still dead. When closing Firefox in this state, there is considerable delay before the window actually closes.

I thought that perhaps Hostinger had done an update that called in some proprietary JavaScript extensions that Firefox couldn't handle. I get the impression that in trying to display the h-panel pages, Firefox is trying to acquire some content from an external site, as requested somewhere within the HTML/JavaScript source code.

Any ideas? robert_john.morton@yahoo.com

Ερώτηση από robert_john.morton 4 μήνες πριν

Απάντηση από robert_john.morton 4 μήνες πριν

  • Επιλύθηκε

YouTube sidebar & comments broken

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, … (διαβάστε περισσότερα)

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Ερώτηση από voidxdofficial 4 μήνες πριν

Απάντηση από voidxdofficial 4 μήνες πριν

  • Επιλύθηκε

Firefox does not appear in volume mixer in Windows 11

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro. All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mix… (διαβάστε περισσότερα)

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro.

All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mixer. I tried:

Youtube does not play sounds, the Spotify page notices that it cannot play sound (the spotify App for Windows works fine, though). News sites (tagesschau.de / video, deutschlandfunk.de / audio) play the video, but no sound.

I had the problem a few months ago already but I cannot recall the solution :(

Thanks for helpful hints!

Ερώτηση από Wolfgang-Hannover 5 μήνες πριν

Απάντηση από Wolfgang-Hannover 4 μήνες πριν

  • Επιλύθηκε

Why does my firefox always prefer IPv4, while IPv6 is still available?

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on… (διαβάστε περισσότερα)

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on https://test-ipv6.com, and the internal test on https://detectportal.firefox.com/success.txt?ipv6 It leads to some webpage extremely slow, even could not be accessed.

I've tried privacy mode, but the problem is still there. IPv6 in about:config is enabled, all related options are default. Is this a bug, or if there is any way could fix it by some special settings?

Waiting for your help, thanks.

Ερώτηση από tempwall 5 μήνες πριν

Απάντηση από tempwall 4 μήνες πριν

  • Επιλύθηκε

Sign in window shows only a blank screen

I've been trying to sign in to pinterest, duolingo, etc using the 'sign in with google' option since my account was saved there. Whenever I click it, a sign in window ope… (διαβάστε περισσότερα)

I've been trying to sign in to pinterest, duolingo, etc using the 'sign in with google' option since my account was saved there. Whenever I click it, a sign in window opens up as usual, but it only ever shows a blank screen. No matter how long I wait, nothing shows up. I tried clearing cache, and it still didn't work. It worked before, but recently since the past 2 weeks, it became like this and I don't know how to fix it.

I have some extensions on my account so I'll list them out just in case one of them is the one making this problem: -Search by Image -Firefox Relay -uBlock Origin -DuckDuckGo Privacy Essentials -TWP - Translate Between Pages -Ecosia


(Below is a screenshot showing what I mean by the sign in window being a blank screen.)

Ερώτηση από Soob 5 μήνες πριν

Απάντηση από zeroknight 5 μήνες πριν

  • Επιλύθηκε

Top of url dropdown is cut off

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser wind… (διαβάστε περισσότερα)

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser window with the top cut off. The top url is still there, and I can navigate to it using the arrow keys, but it doesn't show. This is new as of this morning, when Windows updated. No issue in other browsers.

Ερώτηση από ltstar 2 ημέρες πριν

Απάντηση από TyDraniu 4 ώρες πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Website Claim I'm Using a VPN When I'm Not

I am on Firefox Developer Edition 120.0b9 (64-bit macOS). Using sites like whatismyip and whatismyipaddress, I am seeing that I have a VPN or Proxy enabled. When I use Ch… (διαβάστε περισσότερα)

I am on Firefox Developer Edition 120.0b9 (64-bit macOS). Using sites like whatismyip and whatismyipaddress, I am seeing that I have a VPN or Proxy enabled. When I use Chrome, I don't see this. I went through all the settings and turned off anything that could even remotely be related, and still get the same results. Does Firefox have a built in VPN that I am unaware of? Is there a way to turn it off?

Ερώτηση από mlfusco97 6 μήνες πριν

Απάντηση από mlfusco97 6 μήνες πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Firefox keeps freezing, but only visually

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having t… (διαβάστε περισσότερα)

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having the same issues with any other program on my PC, I don't see the icon to update Firefox, and I've restarted my PC a few times along the way.

When this happens, it's not just website contents that freeze, but Firefox's UI as well. Hovering a tab doesn't highlight it. Clicking the hamburger doesn't appear to open the menu. Etc...

If I have a video playing when this happens, I will continue to hear it, but the frame the video is on stays in place.

If I click on another open tab, it will still show me the tab it visually froze on, but if I end Firefox with Windows Task Manager & reopen it, the session saves the tab switch, so it's still taking mouse inputs. I've been able to do similar with keyboard inputs by clicking on the address bar and entering a new URL. I don't see anything as I type it, but after using Task Manager to close and reopen Firefox, the site I entered is there.

I can switch between open Firefox windows when this happens without issue, even on the same monitor, and if I pull up something else in front of Firefox and then switch to Firefox it will still display what was last visible in that Firefox window while the bug is occurring.

I have tried disabling add-ons, and actually found that disabling some of them made it happen *more* frequently, not less. Privacy Badger, Auto Tab Discard, & Ad Nauseum specifically. Switching from Ad Nauseum to AdBlock Plus or uBlock Origin neither increases nor decreases the frequency. My other add-ons, like Duplicate Tabs Closer, haven't had any effects on frequency that I can see. With all of my Add-ons disabled, Task Manager shows double the number of Firefox processes.

I tried to clear my history, but I can only select my last 1 hour of history, as clicking on the dropdown box to select another duration will cause the problem to occur & I can't see the other options in the box to select a longer option. The dropdown to select a topic for this question has the same issue.

These are some actions that risk causing the bug to start, but aren't 100% reproducible, and the list is not exhaustive:

  • Trying to click & drag to pull a tab into becoming its own window or to move the tab into another window. (Firefox does not save this movement if it causes the bug, so closing and reopening it will keep the tab in the window it was already in.) This seems to work fine for some sites, but specifically tends to break if it's a YouTube tab.
  • Mid-clicking to open a link in a new tab, if done on several links in a row
  • Clicking on a UI element, like the hamburger button
  • Right clicking on an image and selecting "copy"
  • Right clicking within Firefox
  • Opening Firefox

I have not seen the bug occur at any time that I was not actively providing some input to the Firefox program.

Ερώτηση από Sean 6 μήνες πριν

Απάντηση από Sean 5 μήνες πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Is there any way to get back my previously open windows?

I was having trouble with Firefox freezing and needed to close it with Task Manager and reopen it whenever this happened. On one of these restarts, only a few of my windo… (διαβάστε περισσότερα)

I was having trouble with Firefox freezing and needed to close it with Task Manager and reopen it whenever this happened. On one of these restarts, only a few of my windows opened up with the new session. All of the other open windows vanished. They're not in my history or my recently closed windows at all. There are three specific windows of the lost windows that had data I was actively using and don't want to lose. The URLs would be enough. I was also using the other windows, but I can re-find that information easily enough.

Ερώτηση από Sean 6 μήνες πριν

Απάντηση από zeroknight 6 μήνες πριν

  • Επιλύθηκε

third-party Translation Add-ons CAN NOT work on the "support.mozilla.org" site

When visiting the "support.mozilla.org site, third-party translantion add-ons(such as "Immersive Translate") can't work. It says "can not read or change data on this site… (διαβάστε περισσότερα)

When visiting the "support.mozilla.org site, third-party translantion add-ons(such as "Immersive Translate") can't work. It says "can not read or change data on this site". I want to translate it on the same page rather than skipping into a new page. However, it can work on the "www.mozilla.org" site. When visiting on Chrome, there is not a problem. Is that site just privileged on Firefox ?

Ερώτηση από waste 1 ημέρα πριν

Απάντηση από TyDraniu 1 ημέρα πριν

  • Επιλύθηκε

Suggestons cover the address bar.

Whenever I try to write anything into the address bar the suggestions cover it completely and I can't see what I am writing, see Picutre1! However when I launch the brow… (διαβάστε περισσότερα)

Whenever I try to write anything into the address bar the suggestions cover it completely and I can't see what I am writing, see Picutre1!

However when I launch the browser in troubleshoot mode from the help menu, everything works fine, see Picture2.

The only addon I have installed is Youtube adBlock. There are two plugins running, a codec by sisco systems and a decrypt module by google.

Could somebody help me with this problem?

Ερώτηση από Nevesincs 1 ημέρα πριν

Απάντηση από Nevesincs 1 ημέρα πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Video bug green line

When I try to watch video on YouTube or other places. I encounter green line and reverse picture. I have reinstall Firefox but it still persist. Can someone please help … (διαβάστε περισσότερα)

When I try to watch video on YouTube or other places. I encounter green line and reverse picture. I have reinstall Firefox but it still persist. Can someone please help me understand how to fix it. As the video bug only happens in firefox. And not in other browsers such as brave or edge. i also se that other people have the samme issue exampel https://support.mozilla.org/en-US/questions/1429053.

Ερώτηση από SquareDrop7892 6 μήνες πριν

Απάντηση από cor-el 6 μήνες πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Top Level Icon (Shortcut) to get to Manage Bookmarks – i.e. here: Ctrl+Shift+O?

I understand that the "Bookmarks Menu" Icon (see attached pic) can be used and then: 2) "Manage Bookmarks" can be selected (to get to the "Manage Bookmarks" <selection… (διαβάστε περισσότερα)

I understand that the "Bookmarks Menu" Icon (see attached pic) can be used and then: 2) "Manage Bookmarks" can be selected (to get to the "Manage Bookmarks" <selection> screen).

But is there a 1-click Icon solution to access "Manage Bookmarks" (other than the keyboard one)? Or is there a link address that would access the "Manage Bookmarks" screen directly?

Ερώτηση από Mrmb2000-Firefox 6 μήνες πριν

Απάντηση από cor-el 6 μήνες πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

DNS setting issue with particular website

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I… (διαβάστε περισσότερα)

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I could find to fix it. Setting DNS to Increased Protection fixed it. It's partly just curiosity but also concern that I'm asking if there is an issue that should be addressed.

The basic scenario: could not access one particular domain only in FF on one computer. No problems with FF on other devices and no problem with other browsers on the computer in question. Configuring DNS settings to Increased Protection is the only thing that allowed me to access that site (which happens to be the org I work for). So the setting is only necessary on this device and only for that domain.

What's the explanation or solution for ensuring I don't have other DNS issues, or something else, that will be a problem later?

Ερώτηση από lifespan 6 μήνες πριν

Απάντηση από lifespan 6 μήνες πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

XULRunner/Profile Missing error. Cannot open Firefox even after reinstall.

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with… (διαβάστε περισσότερα)

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with firefox not even running in the background, I would get the XULRunner error (see attached image).

Looking online for solutions I took two steps: 1. located my profiles folder and deleted it 2. reinstalled firefox entirely

As you can see by the attached image the same error messages as before would actually interrupt the install itself.

I am at a loss and any help would be appreciated since Chrome sucks and I'd like to keep using Firefox.

Ερώτηση από dangar.tango 6 μήνες πριν

Απάντηση από dangar.tango 6 μήνες πριν