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Password Problems

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I ent… (διαβάστε περισσότερα)

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I enter those websites and type in the user name and password it prompts me to ask if I want to save them, I say yes, but it does not save them. Is there any way to get these back? Why aren't the passwords I enter going forward saving? I'm furious about this as I have no other record of these. I do not have any kind of password software either. I've used Firefox for 10+ years but ready to jump to a different browser. This is maddening

Ερώτηση από pat82 3 ημέρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 3 ημέρες πριν

Unable to access Microsoft One Drive without first Refreshing Firefox each time

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of ti… (διαβάστε περισσότερα)

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of time before the address link again breaks down into an incomplete address that does not open One Drive. I've repeated this process a number of times and each and every time the only means of access to One Drive is by Refreshing Firefox. Access to One Drive is fine on other browsers. I've cleared the cache, and run Firefox in Troubleshoot mode, but the only thing that works, and does so consistently, is to first Refresh Firefox. It will then go to the correct address for One Drive for a short period of time, before again breaking down into an incomplete forwarding address. I prefer using Firefox, but regular access to One Drive, without all these unnecessary steps, is a requirement

Ερώτηση από anastasiaanthony8 1 μήνα πριν

Τελευταία απάντηση από anastasiaanthony8 3 εβδομάδες πριν

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Option to use Gmail for mailto: links has suddenly vanished from Settings

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, seve… (διαβάστε περισσότερα)

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, and usually fix it by going to Tools > Settings, under General > Applications, select "mailto" under Content Type, then select Gmail from the drop-down menu.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

I refreshed Firefox but it did not solve the problem.

I have tried to attached images but they will not upload.

I am running v100.0.1 (64-bit) on Windows 11

Ερώτηση από lindabknight 1 μήνα πριν

Απάντηση από Dropa 1 μήνα πριν

For the past few days I could not access my e-mail trough Firefox, but I could through other browser - why?

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantl… (διαβάστε περισσότερα)

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantly for several years. Any explanation?

Ερώτηση από sslosar 3 εβδομάδες πριν

Τελευταία απάντηση από RobertJ 3 εβδομάδες πριν

Passwords not saving since "cleaned up" Firefox

Hi, ever since I got a prompt from Firefox to "clean up" my browser and restore default settings, I have lost all the website passwords saved to my account on my desktop … (διαβάστε περισσότερα)

Hi, ever since I got a prompt from Firefox to "clean up" my browser and restore default settings, I have lost all the website passwords saved to my account on my desktop version on Firefox. Luckily they are still saved on Firefox on my phone, but I have to look them up every time. I do have preferences on my desktop Firefox set to save logins, but it has not saved ANY logins since the update; I have logged into multiple websites multiple times to test this. I don't know what the problem is here.

Ερώτηση από sonja.babovic 3 εβδομάδες πριν

Firefox for windows update/download

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available,… (διαβάστε περισσότερα)

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available, and it gives me a choice to download it or not. I normally select not to download it, and instead go to Help/About which then automatically checks my version to determine whether or not it is up to date. Lately, that has not been working properly, or at least not the same as it used to work.

Today the message opened to tell me a new version was available. I closed that message, and went to Help/About which showed my current version, 100.0.1, is "up to date". So I then went to the mozilla website, and found that there is a later version, 101.0, available. As you can see by that the auto check in Help/About seemed to not have worked correctly. So, wanting to be up to date, I attempted to download the new 101.0 version. When I clicked on Download it immediately displayed the message, "Your download was interrupted. But all is not lost. Your system may not meet the requirements for Firefox, but you can try one of these versions."

No matter how many times I tried, it continued to give me that message without allowing me to download the 101.0 version. So I went back to Help/About to try that again. It still said my version 100.0.1 is "up to date". I started over on Moxilla.org, and instead of immediately trying to download I clicked on "See Release Notes". That displayed the release notes for 101.0, and when I clicked on "Windows 64 Bit" in that screen it did download the Firefox installer which I saved to my hard drive.

I then ran that Firefox installer which informed me that Firefox was already installed, and suggested I update it instead which I accepted. The installer supposedly did it's thing, but now when I go to "Help/About Firefox" it shows that I still have version 100.0.1 installed AND it is still "up to date".

So what gives? Is there really a new, 101.0, version? If so how do I update to it?

Respectfully, James Belkiewitz jabelkiewitz@att.net

Ερώτηση από jabelkiewitz 4 εβδομάδες πριν

Τελευταία απάντηση από cor-el 4 εβδομάδες πριν

  • Επιλύθηκε

Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (διαβάστε περισσότερα)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Ερώτηση από lalucher6 1 μήνα πριν

Απάντηση από FredMcD 1 μήνα πριν

  • Επιλύθηκε

cannot fast forward or back while playing mp3 file

Using Firefox 100.0.1. Debian Linux. Dell 1525 with 4G ram. When playing a certain mp3 file in the browser, if I use the arrow keys, or the mouse, to skip forward or back… (διαβάστε περισσότερα)

Using Firefox 100.0.1. Debian Linux. Dell 1525 with 4G ram.

When playing a certain mp3 file in the browser, if I use the arrow keys, or the mouse, to skip forward or back, there is no response, but the audio stops playing for a period of time, then, finally it starts playing again at the spot it was before.

This does not happen with this file in Chrome, or in VLC. Also, with other mp3s it does not happen in Firefox.

I finally got it to work by converting the file to ogg vorbis, but this is not something I want to make a practice of..

I imported the file back into Audacity, and re-exported it as an mp3. Same result.

Weird... Any ideas?

Thanks,

Ερώτηση από gophild 1 μήνα πριν

Απάντηση από jonzn4SUSE 4 εβδομάδες πριν

  • Επιλύθηκε

Browser does not work. At all.

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection … (διαβάστε περισσότερα)

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Ερώτηση από santucci.chris 1 μήνα πριν

Απάντηση από jonzn4SUSE 1 μήνα πριν

CMD+Tab minimizes extension windows

Let's use password manager as an example: Open extension Search entry Copy username CMD+Tab into another application Paste username Open Firefox back Copy passwor… (διαβάστε περισσότερα)

Let's use password manager as an example:

  1. Open extension
  2. Search entry
  3. Copy username
  4. CMD+Tab into another application
  5. Paste username
  6. Open Firefox back
  7. Copy password
  8. Switch to another app and paste password too
  9. Optionally return for TOTP code

Problem is step 4 breaks the whole process - when you perform CMD+Tab, extension window is closed. This behavior is consistent, but doesn't appear in other browsers. Is there any hidden setting perhaps? Searching lead to absolutely no results.

Ερώτηση από vladgamebox7 1 μήνα πριν

Τελευταία απάντηση από vladgamebox7 1 μήνα πριν

Prohibited characters error

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that t… (διαβάστε περισσότερα)

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

Ερώτηση από jasper_4_16 1 μήνα πριν

Τελευταία απάντηση από jasper_4_16 1 μήνα πριν

login page no longer loads

My usbank login page doesn't load. Works fine on Chrime. https://onlinebanking.usbank.com/auth/login/?redirect=internet_banking_logon … (διαβάστε περισσότερα)

My usbank login page doesn't load. Works fine on Chrime. https://onlinebanking.usbank.com/auth/login/?redirect=internet_banking_logon

Ερώτηση από mamme001 1 μήνα πριν

Τελευταία απάντηση από cor-el 1 μήνα πριν

Password outdated

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to… (διαβάστε περισσότερα)

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Ερώτηση από john.lee3 1 μήνα πριν

Τελευταία απάντηση από cor-el 1 μήνα πριν

Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (διαβάστε περισσότερα)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Ερώτηση από Sewana 1 μήνα πριν

Τελευταία απάντηση από cor-el 1 μήνα πριν

new 100.0.1 browser issues

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message. System Unavailable warning System is unav… (διαβάστε περισσότερα)

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message.

System Unavailable warning System is unavailable at this time. Please try again or contact Member Services at 315-894-9924 for assistance.

Ερώτηση από robwilloughby 1 μήνα πριν

Τελευταία απάντηση από robwilloughby 1 μήνα πριν

How to restore a previous Firefox session

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been… (διαβάστε περισσότερα)

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been over a week now. How can I restore the session from before my Macbook Pro was repaired?

Ερώτηση από alice.meade1 1 μήνα πριν

Τελευταία απάντηση από cor-el 1 μήνα πριν

Open new firefox window on same virtual desktop in Windows.

Issue When opening a link from any other app, the Firefox switches to another virtual desktop if there's an existing Firefox window open. Reproduce the Issue Set Firefo… (διαβάστε περισσότερα)

Issue When opening a link from any other app, the Firefox switches to another virtual desktop if there's an existing Firefox window open.

Reproduce the Issue

  1. Set Firefox to default browser
  2. On Windows 10, open 2 virtual desktops. Use Task View button in Taskbar or use keyboard shortcut Win + Tab and then click on New Desktop. Now you should see 'Desktop 1' and 'Desktop 2', if Task View is opened again.
  3. On Desktop 2, open a new Firefox window.
  4. Switch back to Desktop 1 from Task View.
  5. Open any link (E.g.: https://www.mozilla.org/) from any other app like MS Word, MS Teams, etc.
  6. The virtual desktop would switch to Desktop 2 and open the link on exiting Firefox window.

Question Is there a way to open the link on same virtual desktop in a new window?

Improvement - If it already doesn't exist. Instead of opening the link in existing Firefox window on Desktop 2, open a new Firefox window on Desktop 1 to open the link.

Ερώτηση από Keyur 1 μήνα πριν

Gmail "open message in new window" redirect fails since updating to FF 100.0.1

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0… (διαβάστε περισσότερα)

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0.1, when I try to open an email thread in a new window (pops out the message into a separate window), there is a "cannot properly re-direct error" that appears.

Only way to resolve this appears to be clearing the cache for mail.google.com and signing in again to both accounts. However, this solution only appears to work for a day or two before the "redirect error in a new window" occurs again.

This error does not occur in Private Browsing mode, and Google Workspace support has confirmed it is not an issue with Gmail/ Workspace.

Any thoughts on how this can be fixed? I have disable all "enhanced tracking protection"

Thank you for your time and help,

Ερώτηση από muzzle 1 μήνα πριν

Τελευταία απάντηση από jonzn4SUSE 1 μήνα πριν

firefox not working on mac after installing release version 100

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browser… (διαβάστε περισσότερα)

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browsers work just fine but for some reason Firefox will not sync and will not open websites.

Ερώτηση από cwoosta20 1 μήνα πριν

Τελευταία απάντηση από jonzn4SUSE 1 μήνα πριν