Φόρουμ υποστήριξης - Firefox

There are 2 processes involved in Firefox Sync, and 0 differentiation between them in the language used to describe what Firefox Sync does in any of the documentation, this makes nearly every discussion on the topic highly confusing to borderline misleading.

When you press Sync, you are pushing settings to Firefox servers. When you sign in to Sync, you are pulling settings from Firefox servers.

Both of these steps are referred to interchangeably as "syncing" and there is next to no documentation of what causes each to occur nor what they actually do.

Why is this dangerous you might ask? Well, let's say I buy a new computer, I want to set it up the same way I use all my devices, so I sign in to sync to synchronize my settings, makes perfect sense. Nothing tells me anything is happening when I sign in, so I click the sync button because I want to synchronize my settings with my other devices. Big mistake. I've just overwritten the server-side sync profile with a default Firefox profile. You know how you fix that? You sign in and press the sync button to overwrite the sync profile again. But you know what happens when you sign in? You become synced with the now blank sync profile and lose all the settings that you want to be pushing to the sync profile. This just happened to me. Thankfully I was only choosing to sync add-ons and options AT THE TIME and I have backups that are about 6 months old and I rarely change settings, but some things like my homepage URLs are something that I do change fairly often, and I'm sure some additional sites were whitelisted since by default I just reject all cookies. I also thankfully use policies.json to block updates so I didn't immediately get assaulted by that too.

SO! I HIGHLY suggest that when merely signing in to Sync, the default should be for syncing to be off to start off with, so that you can choose what to "sync" BEFORE it occurs. However, because of the language, the question arises, what am I choosing to sync for? Am I choosing what to PULL from servers? Or am I choosing what gets PUSHED to the servers? When syncing is turned on, does that mean I an pulling the settings that I have chosen? Or am I am pulling ALL settings while only pushing what I have chosen IF I click the Sync button? Or do I push EVERYTHING?

It's incredibly unclear how the Sync feature works and both of the "main" articles on it are completely useless for understanding it because the term "sync" is used interchangeably for pushing or pulling settings.

https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://support.mozilla.org/en-US/kb/sync-custom-preferences

What are the correct steps to rectify this horrid situation? Sign-in, set-up sync, choose "Options" and "Add-Ons" again, THEN copy over the backup settings, THEN Sync them to the "cloud"? If I have 2 different devices setup with sync, and 1 chooses to sync options and the other chooses to sync bookmarks, then I click sync on BOTH devices repeatedly, what occurs?

I can access all my desktop bookmarks on my android phone, but when I bookmark on my phone is doesn't sync to the PC.

- I have sync turned on both - Bookmarks toggled on both - I am signed in - I have clicked "sync now" on both devices multiple times - I have un-bookmarked and re-bookmarked pages multiple times - I open up "search bookmarks" on PC and type the mobile website name and nothing comes up - I try and edit the location of the mobile bookmark into "other" or "toolbar" etc and that doesn't make it appear

so i have sync enabled on both devices and evrything sync perfectly except the tabs opened on my iphone are not showing on synced tabs section on my desktop firefox but the open tabs on my desktop frirefox are showing on my iphone synced tabs section btw i reset sync and signed out and signed back in and everything synced but my iphone open tabs still not showing on my desktop client

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing anything. Not even being able to "see" that I had a laptop before.

Any options to bring back my bookmarks?

Hello, I just upgraded my father Firefox and tried to sync his years of bookmarks and password information, but it isn't syncing on his account. can anyone help recover these? we logged into our account, but forgot the password, so we reset the password and logged back in with the new password and non of the bookmarks are coming back up? if you please please can help ! thank you

just got new macbook pro, want to have the browsers stay in sync.

going to sync and adding a device it keeps wanting me to get the app, and point the QR code at my phone. that's not where I am

i'm just trying to add another device...help!

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

hi. I'm currently using kubuntu 18.04 and I just had to remove my m.2 C: drive because of power outage (it's completely fried) and I downloaded files with my firefox I've made a lot of bookmarks but I haven't signed in to my firefox account and I'm afraid if I log-in and sync I'll lose all my local data. so What happens to my local data if I sync with my Firefox Account?

Hello,

This is and odd situation so bare with me.

So, I apparently have two Firefox accounts , one that is active and in used (lets call it account#1) and another forgotten old one (account#2), which it's primary email is not longer in use :(

It all started when I was attempting to add a secondary email (the usual email that I use for this kind of things) to the current active account#1 that I am using, and I got an error stating that: the secondary email was already in use by another account. This was a tremendous surprise, because I have totally forgotten account#2 !!!.

Then I started some research to understand what was the history of account#2 and if it was in fact using the secondary email. After digging in old emails, I realize that in fact there was an account#2, and it make sense that I forgot about it, because the primary email linked to it, I no longer have access to. However, I do still have access to the secondary email in account#2.

Here is where it gets interesting. It seems that I am in some sort of lockout situation with the account#2, because the primary email no longer being available. When I attempt to follow procedures to: reset password, I do received the email with the reset link (through the secondary email linked to account#2, that I still have access), but when I attempt to reset the password through the: reset link, it reject this action and display popup error : "Your email was just returned. Mistyped email?". I am guessing because the primary email address is no longer available and it returns a not valid address from the server.

So what now?! To be clear I am not interested in saving account#2 and regaining access. My only interest is to remove/detach the secondary email address from account#2, so I can used in account#1. If that makes sense. I know pretty OCD, I am not proud of it.

I understand that this will be very easy to do, if I could just log in into account#2 and removed the secondary email config, under manage the account, but of course i don't remember the password. So, what if I can't log in? Am I out of luck or can I do something through the secondary email address? If so so how? Which again, I have had access to that email all this time.

I did further research and in this link it says something promising about having a secondary email still accessible, even though primary is not:

Note: If you lost access to your Firefox Account email address, it's possible to change the primary email address, but only if you previously registered a secondary address for that account. That's because you are sent an email to your primary email address to confirm it, when you add a secondary address. Regardless, I am assuming that it is referring to once you log in, of course. Is there any workaround to this or I am doom to just try to remember the password of no longer available primary email.

Please, help me. I understand that they maybe a slight change to detach my secondary email from account#2 and make it available to be used in account#1, but I am not sure how to do it and I have tried everything.

Thank you so much in advance and thank you for your patient if you make it to here,

Regards,

Alejandro

I lost my passwords & logins when FF suggested I refresh!, which I did. No errors, Does it keep a backup copy somewhere? Bookmarks are still there,..>!

WIN 7 PRO, FF 95.0, I am a techie, but I can't SYNCH either from another networked computer!

Pls Help

I have added some addins to store from my account enabling 2FA, now I lost 2FA recovery codes (I lost my recovery code when my system got blue screen error) and I have reinstalled google authenticator. I need to delete a addin from my account. It is so much important for me to delete the addin. Please suggest a solution.

Hi,

Each time i start firefox on my laptop and syncing firefox, it shows a different location than my actual place that i am logging in(different country) . I was at the location roughly ten months ago.

I have two PC's linked via Sync. However, one computer, "Boomie" does everything I want, ie, I go to the website, and Firefox has remembered my login info, and it's been entered into the box and all I need to do is enter my password. On the other computer, "Littleman", the one I am typing this from, whatever website I go to, all my login info is blank and I need to choose from the saved Logins and Passwords. The Logins should already be there. These two computers are supposedly synced up. However, I dare not do anything l'est I make my other computer, "Boomie" start misbehaving like this computer does.

For example, if I login to Amazon from "Boomie" my login name is usually there, and then I can choose the Password from the saved Logins and Passwords. However, nothing is there.

Some websites I use have triple security on them, so that data should be entered into the boxes for me to type in my 3rd password. But I am forced to choose from the list of saved Logins and Passwords.

The question is, how do I make "Littleman" stop having me choose my login name every time I go to a frequently visited website ?

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I don't receive it. I try everything the support page says to no avail. Any help would be greatly appreciated. Email address is ... @charter.net. Thans Dave