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Over a decade of use coming to an end....

It is with deep regret to inform you of my discontinuation of the use of Firefox. My issues began at the beginning of February this year and have continued and compounde… (διαβάστε περισσότερα)

It is with deep regret to inform you of my discontinuation of the use of Firefox.

My issues began at the beginning of February this year and have continued and compounded to the point that I cannot continue its use. The issues are constantly logging me out of my account, disabling ALL my bookmarks and the loss of well over a hundred passwords. I have followed every help article and community forums help links and to no avail I'm still dealing with all the same issues. I've have to restore my links every time I'm logged out of Mozilla. Their are no passwords to restore except for the Mozilla account I just had to log back into.

Again, I do regret discontinuing its use. I have used this browser for well over a decade and I am not one for changing anything at this point in my life. I'm 67 and having to switch is indescribably painful. I actually think your integration of AI functions are the problem. Everything was just fine before that was introduced.

If you have any comments, please feel free to email me at my former account email address.

Farewell old friend.....

Open 1 99

viewing previous tabs won't open

everytime I go to view tabs I have had open previously it just doesn't even allow me to open it can you help me with this Jan my number is [edited phone#'s from community… (διαβάστε περισσότερα)

everytime I go to view tabs I have had open previously it just doesn't even allow me to open it can you help me with this Jan my number is [edited phone#'s from community support forum]

Open 1 47

No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (διαβάστε περισσότερα)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Επιλύθηκε Αρχειοθετήθηκε 5 303

spotify images not loading?

How do I fix spotify images being grey? when I'm not logged in I can see he images of albums but whenever I log in they turn grey and I can't see the album/song image. Is… (διαβάστε περισσότερα)

How do I fix spotify images being grey? when I'm not logged in I can see he images of albums but whenever I log in they turn grey and I can't see the album/song image. Is there any way to fix this? I added a image for some context if that helps :) it's how the greyed out songs look.

Αρχειοθετήθηκε 1 164

Firefox freezes randomly when switching between tabs

Hi, I’m using the latest version of Firefox on Windows 11 (currently v126.0), and I’ve noticed a recurring issue: the browser freezes for a few seconds when I switch betw… (διαβάστε περισσότερα)

Hi,

I’m using the latest version of Firefox on Windows 11 (currently v126.0), and I’ve noticed a recurring issue: the browser freezes for a few seconds when I switch between tabs, especially if one of the tabs contains a media-heavy website (like YouTube or online editors).

The browser doesn’t crash, but becomes unresponsive for 5–10 seconds before catching up. Task Manager shows a CPU spike during the freeze. I’ve tried the following:

-Clearing cache -Disabling all extensions -Running in Troubleshoot Mode -Updating graphics drivers

None of these solved the issue.

Is this a known problem? Any suggestions on how to fix or further debug it?

Thanks in advance!

Αρχειοθετήθηκε 1 176

rechapcha box

I watch Rakuten Viki, and suddenly a recapcha box is popping up on the bottom right, blocking the full screen button.... so annoying,,,, how can i get rid of it/ THANKS … (διαβάστε περισσότερα)

I watch Rakuten Viki, and suddenly a recapcha box is popping up on the bottom right, blocking the full screen button.... so annoying,,,, how can i get rid of it/ THANKS

Επιλύθηκε Αρχειοθετήθηκε 3 261

Firefox keeps crashing and closing when I try to open the browser on desktop.

I'm on Windows 10. When I try to open the browser, it loads for a second and attempts to open but then crashes and nothing happens. A message box does appear for a second… (διαβάστε περισσότερα)

I'm on Windows 10. When I try to open the browser, it loads for a second and attempts to open but then crashes and nothing happens. A message box does appear for a second, but it disappears before I can read what it says. I refreshed Firefox and uninstalled and reinstalled the browser, but it is still happening. Firefox works fine on my phone still, so I don't believe it is a problem with my account. I'm also currently doing a virus scan, but it hasn't finished at time of writing.

Αρχειοθετήθηκε 2 145

bookmarks

can not resolve repeated problem : "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security… (διαβάστε περισσότερα)

can not resolve repeated problem : "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." Cánt not find "Refresh"

Επιλύθηκε 1 232

Internet Access

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window … (διαβάστε περισσότερα)

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window comes up and ask me to create an email address with Gemini. Google or Microsoft will not let me access my internet, [email removed]@nquinnlaw.com. How do I use Mozilla to access my email.

Αρχειοθετήθηκε 1 141

Firefox won't open

Recently I'm having an issue with Firefox that makes it so when I try to open it, it simply refuses to do so. Say on my desktop I double click the icon it will open for a… (διαβάστε περισσότερα)

Recently I'm having an issue with Firefox that makes it so when I try to open it, it simply refuses to do so. Say on my desktop I double click the icon it will open for a split second and then instantly close and refuse to do anything afterwards. This is very frustrating, and I haven't yet discovered a solution and would really like to be able to use Firefox again. What is really strange is that this is a persistent problem not only on my laptop but at my pc as well which are two separate devices. If anybody can help or has experience with this problem to offer incite it would deeply be appreciated.

Αρχειοθετήθηκε 1 97

Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this agai… (διαβάστε περισσότερα)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

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Firefox Cache Management and New Tab Behavior Improvement Request

Hi all, I’ve been using Firefox for a while now, but coming from Chrome, I’m finding some aspects of Firefox’s cache management and tab behavior a bit inconvenient, and I… (διαβάστε περισσότερα)

Hi all,

I’ve been using Firefox for a while now, but coming from Chrome, I’m finding some aspects of Firefox’s cache management and tab behavior a bit inconvenient, and I wanted to share my thoughts.

The issue:

When I restart Firefox (version 133.0.3-1), it loads webpages from the disk cache, which is fine because I’ve set browser.cache.disk.enable to true and browser.cache.check_doc_frequency to 2, it will always make a request to the server on restarting Firefox with the default value of 3. However, the problem arises when I open new tabs — they also load from the disk cache instead of requesting fresh content from the server.

What I’m looking for:

   A way to have Firefox:

Load webpages from the disk cache when restarting the browser (which I want, and I have set browser.cache.disk.enable to true for this). But always make fresh requests from the server when opening new tabs, no matter what the cache settings are.

In Chrome, this behavior is more intuitive — it loads from the cache after restart but always fetches from the server for new tabs, which I find to be much more reasonable.

I understand that about:config provides settings like browser.sessionstore.restore_on_demand, but adjusting this option makes Firefox fetch content from the server for all tabs, including those opened after a restart. This doesn’t seem like a perfect solution because it takes away the ability to use the disk cache after restarting the browser.

I would really appreciate it if Firefox could offer more granular control over this behavior, so users could get the benefits of both caching and real-time requests based on the type of tab (restart vs. new tab).

Thanks for your attention, and I hope to see some improvements in future updates!

Αρχειοθετήθηκε 2 183

Performance and Connectivity

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues: Flux AI & Diagramming AI … (διαβάστε περισσότερα)

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues:

   Flux AI & Diagramming AI Performance Warnings
       Issue: When accessing Flux AI or Diagramming AI tools, Firefox displays a warning message stating, "This site is slowing down Firefox."
       Observed Behavior:
           Delayed response times or freezing when interacting with these tools.
           High CPU usage (observed via Task Manager) when the tools are active.
       Expected Behavior: Smooth operation without performance degradation, as seen in other browsers (e.g., Chrome or Edge).
   CMS Sign-Out Failure
       Issue: Unable to sign out of my Content Management System (CMS). The action either freezes or refreshes without logging me out.
       Troubleshooting Attempted: Cleared cache/cookies, disabled extensions, tested in Safe Mode—issue persists.
   ChatGPT Menu Error
       Issue: Clicking the three-dots (⋮) menu in ChatGPT triggers an error instead of displaying options.
       Error Context: Mentions "Flux AI," suggesting a possible conflict or integration failure.
Αρχειοθετήθηκε 1 180

It takes firefox over 30 seconds to list files in a local location when i first click OPEN to upload a file

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hang… (διαβάστε περισσότερα)

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hangs for over 30 seconds before listing files. This is windows 11, but it did it when i had windows 10 too. I dont know what to do.

Επιλύθηκε Αρχειοθετήθηκε 2 124

comments not showing

When I try to load "Comments" I get this message: Failed loading comments! Please try again... Trying again doesn't help. This is a fairly recent problem Thanks for your … (διαβάστε περισσότερα)

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

Αρχειοθετήθηκε 4 224