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Can't export my firefox profile folder.

I want to move my whole folder and to backup and move it to a new PC. But it says when moving a file called activity-stream.discovery_stream I need a permission from myse… (διαβάστε περισσότερα)

I want to move my whole folder and to backup and move it to a new PC. But it says when moving a file called activity-stream.discovery_stream I need a permission from myself.

Ανοικτό 4 1 60

FF Backup File not being Created

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Oper… (διαβάστε περισσότερα)

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Operating system, Intel Core i7-14700K CPU; 64 GB DDR5 - 5600 MHz Corsair Vengeance DRAM.

No matter what I do I can't get the initial backup to complete even though the D:/Restore Firefox folder was created. I consistently get this message, “Hmm, there was a problem with the backup. Please try again in a few minutes.” The message result of browser.backup.backup-debug-info is:

{"lastBackupAttempt":1787153673,"errorCode":9,"lastRunStep":13}

Ανοικτό 40

Export Bookmarks to a File

I'm changing computers. I want to upload my browser's bookmarks to a file. Then I can clear it for the next person to start from scratch. So far, I can't find a tab to ma… (διαβάστε περισσότερα)

I'm changing computers. I want to upload my browser's bookmarks to a file. Then I can clear it for the next person to start from scratch. So far, I can't find a tab to make it happen. Please help. Thanks.

Αρχειοθετήθηκε 1 313

New Firefox backup feature backing up way too frequently

Hi everyone. Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting updated… (διαβάστε περισσότερα)

Hi everyone.

Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting updated). From the settings page I thought it once every 24 hours. I noticed from higher than normal CPU usage impacting FF and the Windows search indexer. Which reverted to normal once I disabled the backup.

I checked the about config:

  • browser.backup.scheduled.minimum-time-between-backups-seconds

Is set to 24 hours (86400 seconds)

But I also noticed:

  • browser.backup.scheduled.idle-threshold-seconds

Is set to 15 seconds(!). Is that what I think it is? Back up whenever there's a 15 sec idle window, regardless of the minimum? Can I safely make that 86400 seconds too, or does it do something else entirely?

Many thanks in advance.

Αρχειοθετήθηκε 3 220

Can I access the bookmarks without opening Firefox?

After a problem with his Internet connection, a friend is now unable to open Firefox. At first the message was that ‘… this tag has crashed.’ Now the message is that it c… (διαβάστε περισσότερα)

After a problem with his Internet connection, a friend is now unable to open Firefox. At first the message was that ‘… this tag has crashed.’ Now the message is that it cannot find something with a .dll at the end. I suggested to simply uninstall and then reinstall Firefox, which would also ensure that he has the latest version. However, he has no backup of his bookmarks.

I was, therefore, wondering whether it is possible to access the bookmarks somewhere else on the computer, in order to back them up before the uninstall/reinstall procedure.

Many thanks.

Επιλύθηκε Αρχειοθετήθηκε 3 271

Unable to create offline firefox backup - constantly giving me errors since feature was introduced

Hello, when automatic offline backup in stable firefox was first introduced, it worked perfectly fine. It created automatic backups in folder I pointed to. Unfortunately … (διαβάστε περισσότερα)

Hello, when automatic offline backup in stable firefox was first introduced, it worked perfectly fine. It created automatic backups in folder I pointed to. Unfortunately few weeks later it stopped working completely, no idea why. I tried following support article, which is limited to turning backup off, deleting folder and turning it on again. Unfortunately it did not help. As soon as backup starts, it gives me error and does not create any file. It shows "creating backup..." for few seconds, then this banner disappears and only error banner remains.

Can you suggest me advanced troubleshooting for this? Maybe there is some log file which could point me in right direction?

I am wondering if it is some issue with Polish language, because I point to D:\Firefox backup\Restore Firefox but it creates "Przywróć Firefoksa" folder.

Επιλύθηκε 8 70

I have lost all my bookmarks on an update.

When I open the Manage Bookmarks --> Import Bookmarks --> Browse I have no listed backups, even though I can see them in File Manager \AppData\Roaming\Mozilla\Firef… (διαβάστε περισσότερα)

When I open the Manage Bookmarks --> Import Bookmarks --> Browse I have no listed backups, even though I can see them in File Manager \AppData\Roaming\Mozilla\Firefox\Profiles\c4i4a2zg.default\bookmarkbackups folder. I have copied the JSON file from my laptop which has not lost them but cannot select a folder/file location to import them, same for doing it via a HTML file.

I am stuck, thinking I may have to uninstall and then reinstall Firefox and then sync again.

Αρχειοθετήθηκε 1 170

Cannot create local backup

Hi, On the "Your Firefox has updated" page, I recently found out that in addition to Firefox Sync, you can also create a backup in the form of a local file. When I try t… (διαβάστε περισσότερα)

Hi,

On the "Your Firefox has updated" page, I recently found out that in addition to Firefox Sync, you can also create a backup in the form of a local file. When I try to follow the instructions on the support page for the function (here I get stuck. For some reason I am only allowed to choose a file to restore my data, but I am not allowed to create a new backup. I have tried refreshing Firefox and even creating a new profile, but both have the same issue. I am not seeing a "manage backup" button either (see screenshot).

It's not the end of the world thanks to Firefox Sync, but I would like to get it working as a nice backup :)

Thanks in advance for any help you guys can give me!

Επιλύθηκε Αρχειοθετήθηκε 5 190

Disable back up request harassment.

For some reason, firefox keeps asking me to backup my info to "get ready for windows 11" [see attached image]. I have back ups disabled, I don't want to have firefox back… (διαβάστε περισσότερα)

For some reason, firefox keeps asking me to backup my info to "get ready for windows 11" [see attached image]. I have back ups disabled, I don't want to have firefox back up my information.

I click the [x] and it just comes back with every new tab.

Stop. [Expletive]. Harassing. Me.

Αρχειοθετήθηκε 1 100

Create a Firefox backup file - trouble!

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: … (διαβάστε περισσότερα)

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: Sync Manage account Device Name Syncing: ON You are syncing these items across all your connected devices: Bookmarks Open tabs Add-ons Settings Connect another device . How to proceed?

(I don't recall setting Syncing to "On" before; it also showed me as automatically logged in to my account.) Assistance appreciated! Thanks!

Επιλύθηκε Αρχειοθετήθηκε 6 383

Backup File not being Created

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Oper… (διαβάστε περισσότερα)

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Operating system, Intel Core i7-14700K CPU; 64 GB DDR5 - 5600 MHz Corsair Vengeance DRAM.

No matter what I do I can't get the initial backup to complete even though the D:/Restore Firefox folder was created. I consistently get this message, “Hmm, there was a problem with the backup. Please try again in a few minutes.” The message result of browser.backup.backup-debug-info is:

{"lastBackupAttempt":1787153673,"errorCode":9,"lastRunStep":13}

Ανοικτό 9 30

Bookmarks disappeared over night?

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I … (διαβάστε περισσότερα)

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

Αρχειοθετήθηκε 9 90

Can't backup or copy profile since 141 - Mozilla, can you provide a step by step procedure to backup a profile?

Issue remains - see post [https://support.mozilla.org/en-US/que.../1525355] Is there a way to backup a profile? … (διαβάστε περισσότερα)

Issue remains - see post [https://support.mozilla.org/en-US/que.../1525355]

Is there a way to backup a profile?

Αρχειοθετήθηκε 2 121