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PERSISTENT FIREFOX POP-UP

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil s… (διαβάστε περισσότερα)

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil scanning a document. Below the cartoon it states "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." The pop-up blocks half the view of the document and cannot be minimized or closed. It also prevents accessing (it hides) the "print" option if I want to print/save the page. I have WINDOWS 11 and have looked online for solutions to this problem which always produces the same suggestion: "go to 'settings', click 'privacy & security', check 'block pop-ups', click 'OK'", all of which I've done. I now limit my use of Firefox to streaming videos via amazon, and use Chrome or Edge for anything else I need to do, but I assume Firefox would not be happy to know of the aggravation their browser is causing, forcing users to go elsewhere (or am I the only person having this problem). Thank you in advance for any new suggestions.

Ερώτηση από Valerie Knapp 4 μήνες πριν

Τελευταία απάντηση από markwarner22 4 μήνες πριν

Menu Bar display problem

For some reason whenever the window in Firefox is accessed, the menu bar would display black instead of white. Any reason? Restarting or clear cache does not work. Versi… (διαβάστε περισσότερα)

For some reason whenever the window in Firefox is accessed, the menu bar would display black instead of white. Any reason? Restarting or clear cache does not work.

Version is 135.0

Ερώτηση από Friendship Feed 4 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

Firefox logs me out of google

Hello, I have some issues with Firefox keeping my logged in my Google account. When I close Firefox it logs me out of Google. I have tried some methods from other threads… (διαβάστε περισσότερα)

Hello, I have some issues with Firefox keeping my logged in my Google account. When I close Firefox it logs me out of Google. I have tried some methods from other threads on this site but still without success. I have the setting for delete cookies on Firefox close to off and have tried Firefox remember history and use custom settings. Thank you for reading this.

Ερώτηση από Marnox 4 μήνες πριν

Τελευταία απάντηση από markwarner22 4 μήνες πριν

My application seems to be corrupted, how can I reload

My application seems to be corrupted, how can I reload? I keep getting a message "from Norton" which says threat secured win:32ratx-gen [Trj] Reloading Norton has not he… (διαβάστε περισσότερα)

My application seems to be corrupted, how can I reload? I keep getting a message "from Norton" which says threat secured win:32ratx-gen [Trj] Reloading Norton has not helped. Only appears when firefox is open.

Ερώτηση από RSWINTER2 4 μήνες πριν

Τελευταία απάντηση από James (On Leave) 4 μήνες πριν

Mozilla signin/sync option missing?

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to s… (διαβάστε περισσότερα)

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!

Ερώτηση από redeyesuk 4 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν

2 factor Authentication only when logging in to Facebook

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is s… (διαβάστε περισσότερα)

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is shut off in facebook. "Can anyone tell me how to shut this off? Everytime I log onto FB from my computer I get this screen. 2-factor authorization wants to send a code to my cell phone. There's got to be a way to turn it off. I am using Windows 11 pro with Firefox as a browser."

Any thoughts?

Ερώτηση από tpoliti 4 μήνες πριν

Τελευταία απάντηση από markwarner22 4 μήνες πριν

google maps in firefox

I have noticed some minor changes in Google Maps. Unfortunately, they have affected the support of Maps in Firefox (135.0): maps are displayed without any names (towns, s… (διαβάστε περισσότερα)

I have noticed some minor changes in Google Maps. Unfortunately, they have affected the support of Maps in Firefox (135.0): maps are displayed without any names (towns, streets, objects, etc.). Since this bug is not present in the support of Maps in Edge, I think that Firefox requires a correction. When can we expect a fix?

Ερώτηση από marek_kolanowski 4 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν

Is the Primary (formerly called "Master") password shared or Ff synchronised between different devices?

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices? The reason that I ask this is that I am a decrepit and ignor… (διαβάστε περισσότερα)

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices?

The reason that I ask this is that I am a decrepit and ignorant old bugger in his 8th decade that has been using Firefox for nearly 25 years. Consequently I have a lot of passwords stored in Firefox's password manager that I REALLY do not want to lose.

Unfortunately, on my main desktop machine, becoming more paranoid after a suspected identity theft attack, I decide to change the Master Password (recently re-named to Primary Password) to something longer and harder to guess or break.

Unfortunately I have forgotten what I changed it to ! (I can remember the first 15 characters but then not the ending sequence...)

However, I discovered that on an old laptop (that had not been connected to the internet for a long time - and I've disconnected it from the local Wi-Fi now) that my old password still worked and I could still see many of the old passwords (since it had not been synchronised).

I am worried that if I try and restore my passwords by now connecting to the internet and synchronising, I will then be locked out of this remaining treasury of my passwords if Firefox synchronisation then disastrously changes the old password (that I still remember) to the new password that I have forgotten - hence my question...

PS: I still have a paper record of something called an "Account Recovery Key" consisting of 8 groups of 4 alphanumeric characters (each group only contains capital letters and numerals - although one 4 character group does not contain any numerals at all, but all groups have at least one capital letter). Could I use this to recover the misremembered new password?

PPS: Don't you think it is always a bad idea to include both zeroes and letter Oh for Oscars in this account recovery key as capital letters rather than lower case letters, since they look so similar?

ie z00 or zoo is less prone to confusion that Z00 or ZOO

Ερώτηση από G-Old-NZ-Compaq 4 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

viewing HEVC videos from Ring Cameras

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera video… (διαβάστε περισσότερα)

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera videos?

Ερώτηση από kentami 4 μήνες πριν

Τελευταία απάντηση από TyDraniu 4 μήνες πριν

White (blank) screen on some (but not all) websites

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.) … (διαβάστε περισσότερα)

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.)

1. Cleared the cache and cookies to see if that fixed it. It didn't. 2. Entered Troubleshoot Mode to see if that fixed it. It didn't. 3. Disabled all extensions to see if that fixed it. It didn't. 4. Disabled "recommended performance settings" and hardware acceleration--in combination with some of the above--to see if that fixed it. It didn't. 5. Reinstalled Firefox to see if that fixed it. It didn't. 6. Also paused/disabled VPN (Nord) and anti-virus (McAfee) to see if that made a difference. It didn't.

Any other ideas?

Thanks.

Ερώτηση από Lacoy Loescher 4 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν

  • Επιλύθηκε

PDFs not displaying correctly

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and … (διαβάστε περισσότερα)

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Ερώτηση από coolbeast786 4 μήνες πριν

Απάντηση από jonzn4SUSE 4 μήνες πριν

Bookmarks and passwords Lost

Hello Team, I had saved a lot of passwords and bookmarks to my account but as you can see, after I signed in, I cant see any of mentioned above. Kindly support for re-ac… (διαβάστε περισσότερα)

Hello Team,

I had saved a lot of passwords and bookmarks to my account but as you can see, after I signed in, I cant see any of mentioned above. Kindly support for re-access of my bookmarks and saved passwords.

Regards, Saheem Munir

Ερώτηση από saheem.munir 4 μήνες πριν

Τελευταία απάντηση από markwarner22 4 μήνες πριν

Firefox, new install, latest update, Recaptcha Failed

Long time user of Firefox and this issue of the Recaptcha Failed while never even opening the Recaptcha for selecting all the bikes, buses or whatever else it asks you to… (διαβάστε περισσότερα)

Long time user of Firefox and this issue of the Recaptcha Failed while never even opening the Recaptcha for selecting all the bikes, buses or whatever else it asks you to find in order to validate. This is a new install of the latest version of Firefox, I have no problem with Recaptcha using Chrome but prefer Firefox's privacy. I pay bills, work jobs from the internet which requires recaptcha to work in the browser I am using. I have not seen a answer anywhere to fix this problem which only happens in Firefox. Image of error message attached.

Ερώτηση από Mom 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν