Φόρουμ κοινότητας «Firefox»

hi

i cant beleive it mozilla has such [edited] sustomr service that dont help at all total waste of time going through all the faqs and no human to talk to. mozilla needs to improve customer service help section.

For the last 5 or 6 days when I go to block a spam sender I get this message "We couldn't block this sender. Please try again later." It happens on every email address I try to block - so far, about a dozen or so.

Is this a temporary glitch?

Many thanks for looking into this for me!

Hello, I'm a blind, screen reader user. I've used FireFox and Thunderbird for years. In the last month-ish something has changed in the Update Dialog for both apps, that asks if you want to allow the app to make changes to your hard drive. With Jaws and NVDA screen readers, this dialog has normally spoken, so I can Tab to the Yes button, press Enter, the update happens and all is well. Suddenly, this dialog doesn't speak... not a word. Don't know where I am at all. I've tried pressing Alt-Y, which is a Windows accessibility standard for pressing a Yes button, but that hasn't worked in the past, and doesn't work now. I am blessed with a sighted husband. When this dialog has come up in FireFox and Thunderbird the last month, he has kindly bailed me out and clicked Yes. But this is a nightmare accessibility problem. Using only a screen reader there is no way out of this. Escape doesn't get rid of the dialog and just not update. The dialog sits on the screen, not speaking until you take some action. In fact, the first time this happened I couldn't figure out what was going on, but tried to handle it myself. Nothing talked, so in the middle of things, I used the power button to shut down. Well... we think I shut down in the middle of the app attempting to update. So my laptop came up with an error on the screen, and we actually had to use my husband's computer to get into my Microsoft account and dig up a huge numeric code that would allow my laptop to boot. It was bad and took a long time, and my husband is a saint. So... something changed about a month ago in the Update Dialogs for both FireFox and Thunderbird, that causes them to no longer be readable by screen readers. There is not a keyboard way to just press Yes. There's not actually a way to know for sure that the reason the computer won't talk is because this Update Dialog is sitting on the screen. The developers need to know this has happened and fix it. I don't know any other way to reach them. Thanks!

I want to set a keyword shortcut using special characters. Here's an example command+option+\. I've tried adding the shortcut for activating 1password. However, when I try to add it, I get the error message "Type a letter". This exact same shortcut was working before I had updated the app.

The "Subject" pretty much describes my specific question. You will see an example in the screenshot I uploaded. When I increase the screen using comm + the type is too large & the video shrinks. ((although, somehow, the screen becomes smaller even though I'm enlarging it). Even with my reading glasses, I can't see 95% of the type.

I've poured through everything (i think) on the website, and I made some changes, but they didn't make a difference (other than getting rid of those miserable recommended videos on the side).

I have another question: Do I have to use a secondary email address: my Dept. of Ed. Outlook address, but I've just retired, and won't have access to it in about six months. I also don't want the DOE all up in my business: emails are legal documents forever & ever.

Lastly, the "Share Data" link says "the internal workings of your browser." What does that mean?

Thank you in advance for any help you can send my way.

All the best, Lev.

I use a Lenovo desktop computer that I have used along with the Firefox browser for about 3 years and never had any problems until now. For the past two days it takes up to a couple of minutes to for the Firefox browser to open a page. While the page is loading, I get at the bottom right corner of the screen "performing a TLS handshake." I vaguely understand this terminology but am not an expert on the subject. This "handshake" repeatedly occurs with all sites that I open daily with the Firefox browser. The pages usually open within a couple of seconds. Now it takes minutes and sometimes doesn't open at all. I have difficulty opening even the Firefox home page and when it finally opens, it is incomplete? Do you have any suggestions that might help me?

I must add that the internet connection from my provider, Eastlink, located in Nova Scotia, Canada, is by Ookla tests very slow, ranging from 40 to 55bps instead of the regular150bps or higher. I don't know if the problem is with my desktop or with the provider and the provider has not responded to my telephone request with any information that explain where is the source of the slow internet speed problem.

My email address is [edited email from community support forum]

Gerald Comeau

I have arthrytis in my hand, and trying to keep that narrow moving in and out bar on the right of the page or drop down like the tab menu, is agonizing. WHY NOT MAKE IT WIDER????

I am (again) running into trouble with spelling.

I got this offered to me: https://www.google.com/search?client=ubuntu-sn&channel=fs&q=how+to+set+dictionary+in+firefox

Doesn't quite work. Wrong things declared, etc.

I see a "badly spelt" word. Double click, go to add dictionary.

To the best of my knowledge, it is installed. Others point me to about:config spellcheck.dictionary

But that is not really offered to me when I am typing the name. So probably doesn't exist.

I'm trying ITMT, but would like some help please.

I have a Mac Pro laptop. Firefox has been my default browser. I never had problems accessing websites before, but now, suddenly, I get a rejection notice that prevents me from using certain websites and even links in emails. I am 74 years old and not technically mobile or able to figure out how to correct the rejection notices I receive. You have no phone number or other way to reach you. I have looked and tried to find where the problem may be but I have been unsuccessful. I have no idea if it is an accessibility problem or a connectivity problem . As well, the fonts on any instructions you provide are almost impossible to read as they were written for midget eyes. I would be grateful if you could assist me and send many thanks.

I am curious if anyone has any experience using Firefox and the Weston keyboard. My hardware is a TI-skam62evm with a touch screen. When I run firefox the weston keyboard does not ever pop-up.

I can get the keyboard to show up with chromium if I pass in the --enable-wayland-ime flag when I launch chromium.

I did some digging and my trail ended with looking at WAYLAND debug logs that show weston advertising zwp_input_method_v1 and zwp_text_input_manager_v1 but firefox not binding. What input method does firefox use?

[2307619.264] wl_registry@18.global(20, "zwp_input_method_v1", 1) [2307619.295] wl_registry@18.global(21, "zwp_text_input_manager_v1", 1)

Any thoughts on how to use firefox with the Weston keyboard would be greatly appreciated.

I like the option, and use it, but haven't found any way to toggle back to automatic so I can read webpages normally. I've tried search in the community forum(s) as well. No luck.

TY,

Mac