Φόρουμ κοινότητας «Firefox»

WHAT THE HELL IS MOZILLA DOING?!?! THEY KICKED ME OFF MY PROFILES AND PUT ME ON A DELETED ACCOUNT. I've been asking for one month and no one ever responded. This company is trash and wont even provide support for their mistakes. Some even replied to me making fun of my situation... The worst service I have experienced....

Hi,

My Firefox had auto updated to the newer version with AI built-in and auto-enabled, which meant the browser would crash EVERY. SINGLE. TIME. I would launch it.

For perspective, I am running an old Lenovo Thinkcentre mini PC with an Intel i5 6th gen and 16gb of ram; its got Windows 11 installed, and always running out of memory with the simple things like browsing and word processing. This is NOT a PC or use-case that needs or warrants AI.

So, I uninstalled Firefox (149) and installed the latest version WITHOUT AI built-in (147).

I then synced my profile, and things ran fine. An hour passed, and then i kept getting an error, saying my profile was created with whatever and I need to create a new profile.

So, I created a new profile and synced, again, and I got the error, AGAIN...

I'm about to boycott Firefox on all the devices I control, and opt for an older version of Opera or something more obscure, so that I don't have to deal with this nonsense.

Hello! I just installed F-Fox yesterday and want to delete Google Chrome. However, my husband and I both used Chrome and I would like to add him to Firefox, so his history, passwords, etc can be imported but I don't know how to add his profile to Firefox along with mine.

Please help.

I got a popup when I opened a new window asking if I want to try out a build in VPN and I logged in to my Google account and after that it did a thing I wasn't expecting, it almost reset my browser but I left another Firefox window open and my data was still there and when I open Firefox my data wasn't there only my account which basally meant from guessing when I login to a Google account it created a completely new profile and mistaken it as the main one then hidden my old one to a point where I think it could get deleted if I close my old profile's window also because I checked profiles and there was only one on all the windows.

Oh and I was trying to export my browser data on the old profile but I didn't found a option, and I tried seeing what the sync feature does and I think when I actually added an account Firefox somehow changed it's mind and now thinks this is a different device or whatever because one of the things in the Connected Services says "Elbey (my username) Firefox on elbey" then another said "Firefox 149, Linux" which these two sound like my devices also because I tried out the sync feature on my old profile and needed to login and it actually worked without doing unexpected stuff which is also how I got this information.

No matter what I've tried, I cannot figure out a way to edit or delete the profile from the new profile manager. Both about:editprofile and about:deleteprofile show up as a blank page (with how it looks on my normal profile for comparison). I have tried deleting the folder multiple times, but the icon still shows up in the manager and clicking it just creates a new profile with the default settings. It also does not appear when using firefox.exe -p. I had previously been using the about:profiles to manage my profiles and wanted to see if I liked the new version (I didn't), hence why I was using it in the first place.) I'm currently using Firefox version 149.0 and Windows 11 on the latest version. I have found no solution that gets rid of it. I would also be fine getting rid of the profile manager UI so it stops bothering me.

Hi, I'm running FF 149.0 (64-bit) on Windows 11. I've used profiles for a while now and on several occassions I've "lost profiles". Currently I have three profiles which I set up and edited the icon and colour associated with each. When I launch FF I see the Profile Manager and can select any of the three and I can create a new profile which shows here. However, once in any one of the FF profiles I don't see the others - by which I mean that when I go via the hamburger lines top right and click on the current profile, the 'other profiles' section is blank. I also cannot edit the profile from using the edit pencil top right (after clicking the hamburger lines and clicking on the current profile), it takes me to about:editprofile but the page is completely blank. Confusingly, if I go to about:profiles I see two profiles, neither of which shows up in the Profile Manager! I'm going round in circles trying to understand where to edit my exisitng profiles and make sense of the five profiles that don't all show up in the same place!

You forced me to create a profile and I lost all my Bookmarks.

Steps given do not recover them from the supposed online backup

How do I recover them?

Dear Sir, I am trying to set up firefox browser.I have received a notice 'your new profile is good to go' I cannot see what I should do next.Please advise. Many thanks Roger Dace

I have multiple profiles set up with the "old system" ( https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles ). Now, the new system is available for me, but I can't see an easy way to migrate my existing profiles into the new system.

Hi! I love Firefox, but on updates when my account signs out. I also lose all my Firefox profiles. Even when I sign in again, and sync everything on my Firefox account, I lose my primary and secondary profiles. Whilst it restores my bookmarks and extensions on my account. I lose my bookmarks etc. on my secondary profile.

I'm using FF on both Windows 11 and android, but this problem only effects Windows 11.

Cheers :)

I found there're several folders at my "%APPDATA%\Mozilla\Firefox\Profiles", but only one of them works on Firefox. I also checked "about:profiles", but there's only one that is running. And I can't find where to load other profiles.

What happened is that - my PC crashed, after reboot, I found Firefox became a new one. I went to "%APPDATA%\Mozilla\Firefox\Profiles", and luckily found old data still exist safely. But I went to "about:profiles", there's only a new profile. And I don't know how to load the old profile.

So I tried copying files from other profile folder, and paste to replace (or overwrite) the profile that is working. IT WORKS. The new profile is replaced by the old. But it's not a regular way to do so. How to load a profile fold?

Hello,

I've been using the profile manager, and wanted to delete a profile that i have made. However, when i select the option to delete it, it only opens up a new tab in the profile called "about:deleteprofile', which displays an empty page and does nothing. Then, I would try to delete the profile manually, in the profiles folder, but if I opened firefox or restarted my computer, it would just come back. I have attatched the relevant images below.

Just this week I found it was impossible to get to firefox browsing until I chose an upsetting blob as my profile. Is there anyway to skip this step or at least to change that blob to something that makes a more pleasant experience?

Just this week firefox has been demanding that I choose a profile before I gain access. Can I skip this step? And how can I change the unpleasant blob that I must choose. I have got one answer which requests a screen shot but I can't find my question to attach it. (I can't find the old search questions--but I'm most elderly.) and need links or reminders. Anyway, I'll put the screen shot here.

I have switched OS, from Windows 10 to Linux Mint, and wanted to copy the Firefox profile to the new OS. I tried using this guide: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

I copied the xxxxxxxx.default-release folder, then switched OS to Linux Mint. After copying the files from the backup folder into the new folder, Firefox launches, but is completely blank. See the attached image. None of the buttons work, nor does the address bar or new folders. I also tried logging in to my Firefox account before copying the files, but that didn't work either.

Default Firefox works fine.

The last 2 days when I have shut down my computer then restarted, my Firefox profile has disappeared, along with all my bookmarks, passwords etc. I spent several hours yesterday following all the advice here to get everything back, but nothing worked. I had to create a new profile and then import an old passwords file, which I luckily had saved in Excel. This morning when I switched the computer on, the same thing has happened. I cannot even open Firefox without creating a new profile. I get a pop up box (screenshot attached), which shows no profiles, and i have to create a new one to even open Firefox. Every time I close out of Firefox and want to go back in, I am asked to choose a profile. This has never happened before.Before i give up forever on Firefox and go over to another browser, do you have any ideas how i can stop this from happening, and get my original profile, passwords, bookmarks etc back? Thanks.

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

It has been two times now where I will open firefox and suddenly all my profiles are gone. I have tried everything to try to get them back like trying to get "old firefox data" back or about:profiles, but there is literally nothing to recover. All of my bookmarks and passwords are fine but I have to log in to everything all over again and reset my home page with all my shortcuts. it is extremely annoying, especially when I use up all the shortcut spaces. It prompts me when I start firefox to create a profile, sign in again, and set firefox as my preferred browser. I have been using firefox for about a year and havent had this problem until a couple of weeks ago. What can i do to avoid having to do this again in the future?