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My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (διαβάστε περισσότερα)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Ερώτηση από Vilem Lánderer 3 μήνες πριν

Τελευταία απάντηση από cor-el 3 μήνες πριν

I can't sync passwords

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on deskt… (διαβάστε περισσότερα)

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on desktop. And the instructions to scan a QR code don't work because they state to click the "sync and save data" option on Android, which doesn't exist for me. How do I sync?

Ερώτηση από sodapuddle 3 μήνες πριν

Τελευταία απάντηση από cor-el 3 μήνες πριν

Firefox account login page broken on Firefox (but not on Edge)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png I can log in to accounts.firefox.com on Edge no prob… (διαβάστε περισσότερα)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png

I can log in to accounts.firefox.com on Edge no problem, which is how I am posting this.

I've tried reinstalling firefox, refreshing firefox, running firefox in safe/troubleshooting mode, but no luck.

Ερώτηση από Tylere Couture 3 μήνες πριν

Τελευταία απάντηση από cor-el 3 μήνες πριν

I'm trying to find out if I've correctly downloaded this new

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'… (διαβάστε περισσότερα)

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'm currently protected, isn't there an icon supposed to be on the monitor?

Ερώτηση από Jeramyah La More 4 μήνες πριν

Τελευταία απάντηση από Paul 4 μήνες πριν

"Send tab to device" not working

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my a… (διαβάστε περισσότερα)

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my account. It also shows that they are updated frequently. I tried sending from Windows-Firefox to Android-Firefox and back. Nothing worked. What can I do? Best regards, Eric

Ερώτηση από EP 4 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν

Sync Data Missing

Hi I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plu… (διαβάστε περισσότερα)

Hi

I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plugins & extensions everything is gone. Please I need those bookmarks some of them were very important to me I can't lose those.

Back-story: I recently want to try two distro that I had been on my list from quite a while now, VanillaOS & BlendOS, I worked on those for 3 or 4 days, before switching back to Arch, on both of them everything was working fine, I had all of my data. On Arch I had to reset my password because I forgot. Then the issue started, at first I thought maybe my internet was slow or something but now on the 2nd my data is still not synced.

I even signed out and back in, I checked the profiles(screenshot below). What should I do?

Ερώτηση από Z3R0 4 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν

i have lost my all saved password

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password mana… (διαβάστε περισσότερα)

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password manager after sign in my all password was removed. sync system in not restoring my password please help.

Ερώτηση από MD Minhajul Islam 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν

Logins and Moving tabs to create new windows

I am having an issue importing my passwords from Chrome. I am using version 121.0.1 (64-bit). I have tried the import from another browser, it doesn't work. I have saved … (διαβάστε περισσότερα)

I am having an issue importing my passwords from Chrome. I am using version 121.0.1 (64-bit). I have tried the import from another browser, it doesn't work. I have saved the passwords as an CSV file and all I am getting is " Error: Missing field". I have tried to follow some fixes for this issue. When I try and manually go through and create a saved login all I get is an error and I would be asked to input an primary password even though I never created one. I tried to create one and it errors out and just says "Unable to change Primary Password." I have signon.management.page.fileImport.enabled = true signon.management.page.fileImport.enabled = true

security.allow_eval_in_parent_process = true

The other issue I'm having and its inconsistent is pulling tabs to create an new window. Sometimes it doesn't work and other others it does. I have verified that browser.tabs.allowTabDetach

Ερώτηση από bigpimpen1998je 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν

Cannot sync after deleting Firefox

My Firefox does not restore data automatically. I will recount everything as follows. Initially, my Firefox showed signs of lagging, so I deleted Firefox and reinstalled … (διαβάστε περισσότερα)

My Firefox does not restore data automatically. I will recount everything as follows. Initially, my Firefox showed signs of lagging, so I deleted Firefox and reinstalled it (at this time my account was still logged in and syncing normally). After I successfully reinstalled Firefox, I forgot the password because I hadn’t logged into Firefox for a long time. After I reset the password and logged into Firefox to sync, and I clicked Sync now many times, it still did not sync and retrieve all the data I had earlier. Can someone help me! Many of my important documents have been lost!

Ερώτηση από tnhuuphuoc2006 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν

Tabs from other device not showing up

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced. This time, howeve… (διαβάστε περισσότερα)

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced.

This time, however, I seem to be unable to retrieve the data from my old computer, there is even a computer in my synced items (I'm hoping from the system before restoring, windows 11 on what used to be windows 10) but am unable to get anything from it, or see the history ect

Ερώτηση από bellens_steven_1986 4 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν

How to delete my Firefox data from the Mozilla site

When I moved my data from my old Windows 7 to my new Windows 11 computer, I used a Mozilla account to upload and save my bookmarks. I then transferred my data using a dif… (διαβάστε περισσότερα)

When I moved my data from my old Windows 7 to my new Windows 11 computer, I used a Mozilla account to upload and save my bookmarks. I then transferred my data using a different method.

I would now like to delete my data from this (Mozilla) site but can't find it. Please show me how to clear all my bookmarks, passwords (!!!), everything from this site.

Thanks

Ερώτηση από janetvw 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν

Need help getting all my data back!

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in… (διαβάστε περισσότερα)

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in on the browser. I'm able to sign in on a web page with my email, but no luck with the actual browser menu. The only option I'm seeing otherwise will be to reset my password, but that will seemingly delete years of important data that I only have on Firefox because I trust it!

Please help! Desperately trying to come up with a solution!

Ερώτηση από Cam 4 μήνες πριν

Τελευταία απάντηση από khan jani 4 μήνες πριν

Firefox Sync broken, keeps messing up my sync

Hello Mozilla, I'm at wit's end with using Firefox sync. I've tried every fix I can find in the support docs, including deleting my account, stopping sync on all devices… (διαβάστε περισσότερα)

Hello Mozilla,

I'm at wit's end with using Firefox sync. I've tried every fix I can find in the support docs, including deleting my account, stopping sync on all devices and fully deleting the app on 2 Windows PCs, a Mac, two iPads and an iPhone. I've tried creating a new account, then reinstalling a clean backed up copy that I'd fixed all the screwed up bookmarks, then reinstalled and reysnced all devices and FF sync is still an utter mess.

It keeps messing up the order of my folders and bookmarks, as well as randomly duplicating the bookmarks all over hell and creation in my bookmarks segmentation.

This is the first time I've had a problem with Sync, but I'm getting sick of it, because I cannot rely on it to work and because I'm too reliant on my bookmarks for many things, I'm about to dump using Firefox entirely, which is saying something because I despise other browsers.

I'd appreciate help.

Chris Pierdominici

Ερώτηση από Chris 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν

i cant sign in to mozilla vpn. i click already a subscriber enter details and i get qauthentication error

I signed up to Mozilla VPN but every time i try to sign in on my pc i get authentication error. How do i sign in on my laptop and how do i turn it on in firefox? … (διαβάστε περισσότερα)

I signed up to Mozilla VPN but every time i try to sign in on my pc i get authentication error.

How do i sign in on my laptop and how do i turn it on in firefox?

Ερώτηση από d760src 4 μήνες πριν

Τελευταία απάντηση από Paul 4 μήνες πριν

Firefox wont sync across laptop and desktop

Hello I hope you can help. Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work. I have reset primary password, logged into both dev… (διαβάστε περισσότερα)

Hello

I hope you can help.

Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work.

I have reset primary password, logged into both devices, selected sync on both devices. But it does not sync to desktop. Both machines come up in the Connected Services setion of my mozilla account.

When i try to manually enter logins & password on desktop list - it keeps asking me to enter my primary password (despite already being logged into firefox).

This is very frustrating so any help is greatly appreciated.

Ερώτηση από chughes2 5 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν