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Update not working from HELP>ABOUT

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I… (διαβάστε περισσότερα)

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Ερώτηση από pomerus 2 μήνες πριν

Τελευταία απάντηση από sheepgate 8 λεπτά πριν

Is it possible to Clear data but keep cookies?

Hi I want to clear data but the only option FF is offering is with cookies. I want to delete all but cookies. Image: https://imgur.com/jwLXxFx Here it only says Cookie… (διαβάστε περισσότερα)

Hi

I want to clear data but the only option FF is offering is with cookies. I want to delete all but cookies.

Image: https://imgur.com/jwLXxFx

Here it only says Cookies AND Site Data. But I want Site Data without Cookies. Can I somehow manually delete those files? Or manually selectively empty some tables in SQLite databases that FF uses? If yes then what files/databases exactly?

Ερώτηση από wybqogzigoxruxdhnp 4 ώρες πριν

Τελευταία απάντηση από cor-el 1 ώρα πριν

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order)… (διαβάστε περισσότερα)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

Ερώτηση από dsyleixa 2 εβδομάδες πριν

Τελευταία απάντηση από cor-el 1 ώρα πριν

Wondering Tabs

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, foll… (διαβάστε περισσότερα)

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, following recent version updates new tabs opened from links now tend to 'wonder' off to the far end of whatever other links may have also been opened previously from that site. The problem with this new behaviour is that such tabs quickly become lost amongst the various branches of the tree as other links are opened in 'child' tabs of links that have gone before. In short, this new behaviour results in a complete confusing mess, especially as the newly opened tabs may end up so far off to the right that it's difficult to find the way back to the page they were opened from! Please could you at least provide an option so the user can set new links to open right next to the current tab, as they used to do, rather than some no doubt logical but nonetheless baffling and impractical location some 6, 21 or even more tabs away from the current tab. Thanks

Ερώτηση από email.macaulay 2 ημέρες πριν

Τελευταία απάντηση από cor-el 1 ώρα πριν

Unable to change my email address - There is no "edit" or :change" option on the page where a change could be made

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making th… (διαβάστε περισσότερα)

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use [edited] 5@gmail.com. I want to change my email to: [edited] @proton.me. Thank you! Ross Gudgel

Ερώτηση από Maadi Helio 6 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 4 ώρες πριν

Firefox quit working keep getting this error message when I try to open program. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’

Firefox quit working. when I click on the Icon on my computer desktop I get the following pop-up window. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’… (διαβάστε περισσότερα)

Firefox quit working. when I click on the Icon on my computer desktop I get the following pop-up window. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’

When I click on the Icon in my taskbar I get this pop-up window . Windows cannot find ‘C:\Users\hgmv8\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\Taskbar\Firefox.Ink’ Make sure you typed the name correctly, and then try again.

I have downloaded the latest version of Firefox but still get the error messages

Ερώτηση από hgmv86a 7 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 ώρα πριν

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi problem?...thanks Jerry.

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi p… (διαβάστε περισσότερα)

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi problem?...thanks Jerry.

Ερώτηση από jebronson 8 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 4 ώρες πριν

Can I change the the full-screen video mode or force which GPU is used for playback?

Hi :) I use Firefox on my Asus laptop running Windows 10. It's one of these laptops with both integrated and dedicated graphics (Intel plus Nvidia). I often experi… (διαβάστε περισσότερα)

Hi :)

I use Firefox on my Asus laptop running Windows 10. It's one of these laptops with both integrated and dedicated graphics (Intel plus Nvidia).

I often experience this issue when putting a video in full-screen (especially when viewing trailers on Steam, but this may just be because I mainly use my Windows laptop for gaming, and thus most of my video consumption here is from steam). This screen will briefly (for less than one second) turn black and audio will pause before the video appears in full-screen, and playback resumes normally.

It "feels" like a GPU switch is taking place, I'd assume from the integrated graphics to the GeForce card. This is not the proble. The issue appears when I return from full-screen mode. I always have several Command Prompts open with SSH connections to my Linux server and sometimes my MacBook Pro. These windows are now empty. That is, all text is gone, and I can no longer interact with the sessions. They're not "broken," as in they're not saying "Not responding" and don't ask to be forcefully closed, they're just black windows with borders around them. All I can do is close them all down and open new ones to reconnect and start over from where I think I remember I was.

I should note that this doesn't ONLY happen with Firefox videos going into full-screen, it has also happened after launching a game and returning to the desktop. This strengthens my belief that this has to do with GPU switching and/or video "mode" change(s).

Assuming I'm correct (my IQ is 5,000 and I do do the very big brians), is there any way to control how videos go into full-screen in Firefox? Or "lock it" to a specific GPU? I've rummaged through about:config and haven't seen anything that seems directly relevant.

I've already tried using the Windows settings to tell the system that Firefox.exe should use the integrated Intel graphics only, but this has no effect.

I remember I used to use "Media Player Classic" many years ago, and it had a slew of options of how to render full-screen video. IIRC, it had stuff like "Overlay," "Windowed," "Windowed borderless," "DirectX," etc. This make me wonder if there's multiple ways of chosing how to render video in full-screen, then maybe one could direct Firefox to use a different one than the default and my problem might disappear? Or maybe one could tell Windows that if an app wants to go into full-screen video mode, Windows should pick a specific mode for it?

I'm not a Windows developer, so I don't know :) But I'm hoping someone has a good tip, because I'm finding myself using this system more and more, and this is my biggest problem with it currently.

Thanks in advance :)

Ερώτηση από DemDarnInterwebs 4 ημέρες πριν

Τελευταία απάντηση από TyDraniu 10 ώρες πριν

how to get firefox to show extensions on toolbar (way it's supposed to be IMO)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions. The screen shot shows what (IMO) is supposed to to be,… (διαβάστε περισσότερα)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

Ερώτηση από Frost 20 ώρες πριν

Τελευταία απάντηση από TyDraniu 19 ώρες πριν

Browser Management

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization". When I clicked on that statement and printed off the infor… (διαβάστε περισσότερα)

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization".

When I clicked on that statement and printed off the information, that information was apparently about "Enterprise Policies", the management is "Active", the Policy Name is "certificates", the Policy Value is "ImportEnterpriseRoots", and then it is "true". I do not understand the message that is being shared here. Does Firefox understand it? If Firefox does understand it, would you mind sharing your understanding with me?

What is "ImportEnterpriseRoots"? What is its function? Concerning the statement, "Your browser is being managed by Your organization", what is meant by the words, "Your organization" and what is meant by the word, "managed".

To rid myself of "ImportEnterpriseRoots", will I need to rid myself of Firefox?

I

Ερώτηση από 17jlclvr 1 ημέρα πριν

Τελευταία απάντηση από cor-el 20 ώρες πριν

Product search on Sainsburys website

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?… (διαβάστε περισσότερα)

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?

Ερώτηση από PeterRaby 1 ημέρα πριν

Τελευταία απάντηση από cor-el 20 ώρες πριν

How to remove incorrect information from Firefox forum?

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page.… (διαβάστε περισσότερα)

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?

Ερώτηση από J4 and J5 Sync Bookmarks and Add-ons 1 ημέρα πριν

Τελευταία απάντηση από cor-el 20 ώρες πριν

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Hi, I am getting error while accessing the site https://bharatloanfintech.com/aadhaar-veri-request?refstr=XG1TPl5uUzwHZw-- Getting error as Secure Connection Failed… (διαβάστε περισσότερα)

Hi,

I am getting error while accessing the site https://bharatloanfintech.com/aadhaar-veri-request?refstr=XG1TPl5uUzwHZw--

Getting error as

Secure Connection Failed

An error occurred during a connection to bharatloanfintech.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Ερώτηση από kamal.dubey2012 1 ημέρα πριν

Τελευταία απάντηση από cor-el 21 ώρες πριν

Problems with firefox login details

Hello, I signed into mozilla firefox on my father's computer at his home. I was visiting for the week and forgot my laptop. I logged his firefox account, then signed in … (διαβάστε περισσότερα)

Hello,

I signed into mozilla firefox on my father's computer at his home. I was visiting for the week and forgot my laptop. I logged his firefox account, then signed in with my details. Now I am seeing all of my father's login credentials when I am logged in to my firefox account at my home. I am not sure how it happened but I would like to not see my father's credentials for every website. Thank you.

Ερώτηση από losimantom 22 ώρες πριν

Τελευταία απάντηση από Dropa 22 ώρες πριν

extensions safe????

Okay, Mozilla Firefox seems to be very safe. BUT then you took away so much that now I have to have extensions to do what I want. But every time I go to look at an extens… (διαβάστε περισσότερα)

Okay, Mozilla Firefox seems to be very safe. BUT then you took away so much that now I have to have extensions to do what I want. But every time I go to look at an extension, I see a warning that Firefox does not monitor it for safety or security. So basic - Firefox is no longer safe and I cannot have a good experience unless I take a risk? Why can't Firefox have its own extensions?? How can I determine that an extension is safe before it is too late?

Ερώτηση από fryque 1 ημέρα πριν

Τελευταία απάντηση από Terry 23 ώρες πριν

ebay.com.au <--- fails to load page (Desktop Firefox 111.0.1)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried runn… (διαβάστε περισσότερα)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Ερώτηση από JBG84 2 ημέρες πριν

Τελευταία απάντηση από Carlos Perez 2 ημέρες πριν

Auto resume downloads

Hi I'm trying to download large files but they keep failing due to problems at the host. I can resume the download when this happens but I don't want to keep doing this. … (διαβάστε περισσότερα)

Hi I'm trying to download large files but they keep failing due to problems at the host. I can resume the download when this happens but I don't want to keep doing this. Is there any way to auto-resume?

Ερώτηση από mike_coreit 1 ημέρα πριν

Τελευταία απάντηση από James 1 ημέρα πριν