Εμφάνιση ερωτήσεων με ετικέτες: Εμφάνιση όλων των ερωτήσεων
  • Επιλύθηκε
  • Αρχειοθετήθηκε

ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (διαβάστε περισσότερα)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Ερώτηση από mal1k 2 έτη πριν

Απάντηση από Wesley Branton 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Sync no longer synchronizes any elements

Hello, Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I… (διαβάστε περισσότερα)

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Ερώτηση από Jinx 2 έτη πριν

Απάντηση από the-edmeister 2 έτη πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (διαβάστε περισσότερα)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Ερώτηση από MBramnik 2 έτη πριν

Απάντηση από Shashank Shekhar 2 έτη πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

E-mail address change

Hello, I would like to change the e-mail address associated to my Firefox Account. How should I proceed? Thanks

Ερώτηση από cas.duarte 2 έτη πριν

Απάντηση από FredMcD 2 έτη πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Firefox Account Not Syncing Bookmarks

I am posting this question to offer a solution to the problem I experienced. My firefox bookmarks were not immediately syncing across accounts. Once I added a new bookmar… (διαβάστε περισσότερα)

I am posting this question to offer a solution to the problem I experienced. My firefox bookmarks were not immediately syncing across accounts. Once I added a new bookmark on the browser that was not showing the bookmarks the synced bookmarks appeared. This may offer a solution to other users.

Ερώτηση από Nico Lauria 1 έτος πριν

Απάντηση από Nico Lauria 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

« Sorry. We’ve locked your account. »

Hello, I'm getting the following message: « Sorry. We’ve locked your account. The confirmation email we sent to XXX@XXX.org was returned and we’ve locked your account to … (διαβάστε περισσότερα)

Hello,

I'm getting the following message:

« Sorry. We’ve locked your account.

The confirmation email we sent to XXX@XXX.org was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account »

I can connect to this support using the account, but not using sync on my devices.

My mail is a valid email address, and there was some temporary problem with the mail server which explains why the mail was returned.

What can I do to get back my account? The « let us know » link leads me here.

Thanks,

Ερώτηση από firefox995 1 έτος πριν

Απάντηση από Wesley Branton 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

How do I refresh a static html page.

Hi How do I refresh a static html page. Example: I have viewed a page on my website and find there is an error on the page. Then I correct the page and upload. Finally I … (διαβάστε περισσότερα)

Hi How do I refresh a static html page. Example: I have viewed a page on my website and find there is an error on the page. Then I correct the page and upload. Finally I refresh the page but it still shows the old browser data.

Ερώτηση από mail694 1 έτος πριν

Απάντηση από Wesley Branton 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Firefox sync on different operatin system

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Mea… (διαβάστε περισσότερα)

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Meanwhile, on Linux this extension is useless. If I turned it off while on Linux, when I relogin to Windows, this extension also get turned off, I understand this is due to Firefox sync nature, but its so ineffective if I've got to turn it on and off while switching between OS.

Is there any workaround for this?

TIA

Ερώτηση από Reza Dharmawan 1 έτος πριν

Απάντηση από FredMcD 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Firefox Sync didn't get everything, how to proceed?

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed: 1. Bring over key4.db and logins.json… (διαβάστε περισσότερα)

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed:

1. Bring over key4.db and logins.json 2. Sign in to Firefox sync and import everything.

Over here I got my custom settings to save all cookies, even third party cookies, for the session. There were Exceptions, which did not come over. (Here I will Allow Always the websites I keep a cookie to log in automatically or set site preferences. I may even blockm certain third party sites from storing cookies. These deviate from the default, to allow for session.)

I did not get the custom thumbs I created over there for my New Tab start page pinned sites. I got the pinned sites OK.


This didn't work: I copied the .mozilla folder from my home and pasted it here by way of a flash driveafter backing up this profile. That didn't work when I brought Firefox up from a Thunderbird Mail link.


So now I looked to see what my Profile folder is called, stored in my home/.thunderbird/firefox/{Profile} as found under Firefox Help > Troubleshooting. I copied that folder onto a flash drive and have it available here.

How best to proceed? First I back .mozilla up, then open Firefox and go to the Troubleshooting page and open my active Profile. Then:

Copy selected files from my Profile over on the Flash drive and paste them individually here?

Delete everything here before pasting in a copy of the contents of the imported profile?

Don't delete anything here and paste contents of my imported file, overwriting?

I am tending to want to go with the first choice, adding or replacing files here with selected files from the imported copy sitting on the flash drive.

Is there a specific list and description of the various profile files I need to paste in? An up-to-date reference containing this info?

[b]Running Linux Mint 19.3 64-bit MATE on the old IBM Running Linux Mint 20 Cinnamon on the new MintBox Mini 2 (Pro)/b

Thank you.

Ερώτηση από Linux_Mint_Firefox 1 έτος πριν

Απάντηση από cor-el 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

BING took over my Firefox.

I have a Firefox HTML Document issue on my Windows 7 computer. I successfully used FF as my browser. I stupidly added BING to my computer and it took over FF! Now when… (διαβάστε περισσότερα)

I have a Firefox HTML Document issue on my Windows 7 computer. I successfully used FF as my browser. I stupidly added BING to my computer and it took over FF! Now when I click on the FF icon, up comes the BING page. I've lost the FF browser and can't download a new one. I tried to delete BING totally, but the message said no because it is in a FF HTML document and can't be deleted. Any ideas on how to locate an FF HTML document on my computer? I've tried several ways, but no luck. Thanks for reading.

Ερώτηση από jmhart37 1 έτος πριν

Απάντηση από FredMcD 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Restore Deleted History with CCleaner

Hello, Unfortunately, my mate used CCleaner to clear my PC and didn't unchecked "delete history" from Mozilla... So I have lost everything, cache, history, etc. We use th… (διαβάστε περισσότερα)

Hello,

Unfortunately, my mate used CCleaner to clear my PC and didn't unchecked "delete history" from Mozilla... So I have lost everything, cache, history, etc. We use the "light" cleaning, not the "secured" one.

I thought that I may be able to restore it with Mozilla Sync but I didn't find anything else than my bookmarks and the tabs on my other device...

I even tried to restore some of my old backup-restore files with Recuva but I was not able to do so.

Am I screwed or is there an option?

Thanks for your help!

Ερώτηση από NB 1 έτος πριν

Απάντηση από cor-el 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Syncing bookmarks/history/etc. between multiple (3+) devices

Hello, I've recently finished building a new computer and have been working on setting everything up, and Firefox Sync has made restoring my browser info quite easy. Howe… (διαβάστε περισσότερα)

Hello,

I've recently finished building a new computer and have been working on setting everything up, and Firefox Sync has made restoring my browser info quite easy. However I've got two other computers I'd like to try and transfer data from, and unfortunately made the mistake of not syncing the browsers between those two computers beforehand.

So I'm wondering if it's possible to sync the data between the browsers on all three computers and how to do so, and if I attempt to sync the data between them, will they merge together or will one overwrite the other?

Thank you for your time and assistance.

Ερώτηση από csaffel97 1 έτος πριν

Απάντηση από cor-el 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

Firefox sync not working at all (Mac)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.… (διαβάστε περισσότερα)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.0.2) and an iPhone 6 (FF Daylight 29.0). Nothing whatsover syncs.

So far, I've updated all browsers, and re-paired the iPhone with the QR code. I've also logged out of my FF accounts at the same time on all devices, and back in again. (That's what's recommended at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips#w_i-set-up-firefox-sync-but-nothing-is-syncing, though that links to a page that is said to be out of date).

I can't see any obvious errors in the computer names, or anything else.

Any suggestion for further investigation, please?

Ερώτηση από MichaelMaggs 1 έτος πριν

Απάντηση από MichaelMaggs 1 έτος πριν

  • Επιλύθηκε
  • Αρχειοθετήθηκε

How do I delete a saved login that is not displayed in lockwise?

I accidentally entered a password in the login field. When asked by the browser about saving the password, he answered in the negative. I was surprised when the next time… (διαβάστε περισσότερα)

I accidentally entered a password in the login field. When asked by the browser about saving the password, he answered in the negative. I was surprised when the next time I entered the site, I saw two login options ([LOGIN]; and [PASSWORD]) in the dropdown menu. [LOGIN] matched my login. [PASSWORD] matched my password. Both logins are without a password. There is no stored data in lockwise for this site. If you save a random password for an unnecessary login ([PASSWORD]-[1111]), then it will be displayed in lockwise. Removing an account from lockwise removes the password, but does not affect the login. The only solution I found was to change the lockwise login. ([PASSWORD]-[1111] -> [1]-[111]), But after deleting this account, the login [PASSWORD] is returned to the drop-down menu.

Ερώτηση από AquiloSpiritus 1 έτος πριν

Απάντηση από Václav Trpišovský 1 έτος πριν