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Need bookmarks from old account, forgotten password and no recovery keys and cannot afford to lose the bookmarks

Hi I urgently need the bookmarks from my old firefox account. I have the same email address but have forgotten the password to my old firefox account, I also don't have a… (διαβάστε περισσότερα)

Hi

I urgently need the bookmarks from my old firefox account. I have the same email address but have forgotten the password to my old firefox account, I also don't have a recovery key.

Is there any way for me to recover those bookmarks without having them deleted by reseting the password??

Thank you!

Ερώτηση από maazsadiq5 21 ώρες πριν

Τελευταία απάντηση από Dropa 20 ώρες πριν

Saved Logins won't sync to new device.

I recently transferred to Linux operating system, and when I login to firefox, and press sync, my saved logins aren't there. I've tried to log out then log back in, resta… (διαβάστε περισσότερα)

I recently transferred to Linux operating system, and when I login to firefox, and press sync, my saved logins aren't there. I've tried to log out then log back in, restarted the app several times, but won't show anything!

Before I transferred to Linux I was using Windows, and I made sure that the sync worked before transferring, so I tested the sync on a portable version of Firefox, and I was successful in syncing my saved logins.

But now it doesn't work, and I cannot see any of my passwords or logins, there is only 1 saved login which is locally stored, which was there before I logged into my account on Firefox.

Ερώτηση από au58790 1 ημέρα πριν

Τελευταία απάντηση από Dropa 23 ώρες πριν

Firefox Sync failed - is there a way to retrieve an older version?

Hello, I am in a dreadful situation. I needed to format my PC, changing OS from Windows 10 to Windows 11. I have backed up my Mozilla profile just in case, along with oth… (διαβάστε περισσότερα)

Hello, I am in a dreadful situation.

I needed to format my PC, changing OS from Windows 10 to Windows 11. I have backed up my Mozilla profile just in case, along with other things.

Long story short - my backup failed. I thought that shouldn't be that much of a problem, as there's Firefox Sync. After getting the new OS, logging in to Firefox Accounts, syncing... nothing. It synced with the current state (so brand new browser) and didn't import anything. Bookmarks or history, which are very important to me. Currently, I have no way of retrieving them.

Is there a way to get Firefox Sync to Sync with what was saved some time ago? Literally anything before February 1st will work for me. I am very dependent on my browsers, Chrome synced perfectly fine, Firefox didn't.

I cannot find any relevant information on this topic, is there any chance of getting help here?

Ερώτηση από Pemunio 1 ημέρα πριν

Τελευταία απάντηση από Paul 1 ημέρα πριν

cant create an account age restriction

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an… (διαβάστε περισσότερα)

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an account. hilariously enough, i managed to repeat the process and successfully log in w chrome, but i cant figure out how to solve this issue within firefox itself. basically closing and reopening it wont work cuz i still get same age too small page

Ερώτηση από rinrina 2 ημέρες πριν

Τελευταία απάντηση από willjoe24421 2 ημέρες πριν

I'm signed in to my Firefox account on multiple desktop computers. Where are my containers?

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct contai… (διαβάστε περισσότερα)

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct containers and the rest have the default set (personal, shopping, etc.). Sync is otherwise working correctly.

In response to early replies I realized I left out some detail in my question.

- I have sync enabled in the extension settings. - This is a continuous problem (the containers from one browser have never synced with the others, over many months) so I don't think it's just a time delay issue.

Thanks for your responses.

Ερώτηση από k3davis1 2 ημέρες πριν

Τελευταία απάντηση από cor-el 2 ημέρες πριν

account data lost

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no … (διαβάστε περισσότερα)

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no history before today.

Ερώτηση από creh21 2 ημέρες πριν

Τελευταία απάντηση από Paul 2 ημέρες πριν

Problemas para acessar meu sync após perder celular com o Google Authenticator.

Olá pessoal, tive que criar essa conta, pois não consigo ter acesso a minha conta de fato. Meu celular deu problema e o Google Authenticator estava nele, tentei acessar m… (διαβάστε περισσότερα)

Olá pessoal, tive que criar essa conta, pois não consigo ter acesso a minha conta de fato. Meu celular deu problema e o Google Authenticator estava nele, tentei acessar meu login do sync, mas solicita os números gerados pelo app pra Android. Tem alguma forma de reaver meu código de autenticação de alguma forma? no caso recadastrar meu Firefox Sync no meu Google Authenticator (novamente) ? Desde já grato.

Ερώτηση από machado_86 3 ημέρες πριν

Τελευταία απάντηση από cor-el 3 ημέρες πριν

Forced to change password due to a completely broken system and lost literally everything.

I had a major PC crash that forced me into fresh installing windows to even be able to use my system. I thought i knew my password for firefox, but i could not for the li… (διαβάστε περισσότερα)

I had a major PC crash that forced me into fresh installing windows to even be able to use my system. I thought i knew my password for firefox, but i could not for the life of me remember, it has been like 5 years. It said i would lose "some" bits of my history changing my pasword, bookmarks etc. But in reality it is literally everything. Not one bookmark, piece of history, or add on was remembered.

Is there anything you guys can do? I've lost extremely important bookmarks.

Ερώτηση από ste.j.2010 5 ημέρες πριν

Τελευταία απάντηση από cor-el 4 ημέρες πριν

How to restore bookmarks and saved passwords?

Hello, I purchased a new laptop and installed new OS. I logged in with my account in firefox for my saved bookmarks and password but not a single one is showing. Also, i … (διαβάστε περισσότερα)

Hello,

I purchased a new laptop and installed new OS. I logged in with my account in firefox for my saved bookmarks and password but not a single one is showing.

Also, i took backup of all my previous C: drive files to my HDD. Is there a way i can restore the data from Firfox folder?

Ερώτηση από syedalihaiderzaidi1 5 ημέρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 5 ημέρες πριν

Firefox and Linux

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com. On… (διαβάστε περισσότερα)

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

Ερώτηση από damir.horvatovic 2 εβδομάδες πριν

Τελευταία απάντηση από Cbhihe 1 εβδομάδα πριν

can't sync 2nd laptop to firefox

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out a… (διαβάστε περισσότερα)

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Ερώτηση από Girls With Guitars 1 εβδομάδα πριν

Τελευταία απάντηση από jonzn4SUSE 5 ημέρες πριν

i lost all my sync info

hi i don't know how i lost all my sync information when i login it again to the browser 'after the pc reset' i did that before many times and i install firefox again and … (διαβάστε περισσότερα)

hi i don't know how i lost all my sync information when i login it again to the browser 'after the pc reset' i did that before many times and i install firefox again and sync, but this time i don't know how this happen! i lost all my passwords and bookmarks and im an ADHD so it's impassible to remember all my bookmarks and passwords .. I've been saving it for more than 10 years

i'll appreciated if anyone can help me with this

Ερώτηση από 5L5L 6 ημέρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 6 ημέρες πριν

Firefox syncing not working (new hard drive installed)

Hello. I have two computers (A and B). the hard drive on the B died and i just had a new hard drive installed. i have installed firefox on B. the sync to my A does not wo… (διαβάστε περισσότερα)

Hello. I have two computers (A and B). the hard drive on the B died and i just had a new hard drive installed. i have installed firefox on B. the sync to my A does not work. firefox asks me to sign in. i sign in with my email address and password for B, this is not accepted. i then try signing in with A's password and that is not accepted either. when i check A's settings, it doesnt allow me to add B as a new device. Any help would be appreciated. Thanks

Ερώτηση από ltl257 1 εβδομάδα πριν

Τελευταία απάντηση από Paul 1 εβδομάδα πριν

Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (διαβάστε περισσότερα)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Ερώτηση από Mike K 1 εβδομάδα πριν

Τελευταία απάντηση από Dropa 1 εβδομάδα πριν

I can't sign in

Hello I can't sign in to my account. My Main account is signed under [removed email from public]. I live in Iran. During the protest, IRGC (which is called as a terrorist… (διαβάστε περισσότερα)

Hello I can't sign in to my account. My Main account is signed under [removed email from public]. I live in Iran. During the protest, IRGC (which is called as a terrorist group) has been captured me and confiscate my cellphone. All of my personal data was on my Google authentication app and notes . I can prove that I am Nabi kazemi, the owner of data via passport or any thing. whould you please help me for that Thanks for consideration.

Ερώτηση από navidkaazemi 1 εβδομάδα πριν

Τελευταία απάντηση από Dropa 1 εβδομάδα πριν

The Sync does not seem to be syncing my windows firefox with android ff browser.

The firefox Sync does not seem to be syncing my windows firefox tabs with android ff browser or vice versa. The pc browser just says "Sit tight while your tabs sync. It’l… (διαβάστε περισσότερα)

The firefox Sync does not seem to be syncing my windows firefox tabs with android ff browser or vice versa. The pc browser just says "Sit tight while your tabs sync. It’ll be just a moment." on the top left but its been like 15 mins and its not working. and my android ff browser says "you dont have any tabs pen in FF on other devices". Please need help. Thanks

Ερώτηση από simonnattg 1 εβδομάδα πριν

Τελευταία απάντηση από cor-el 1 εβδομάδα πριν

Please help - help to transfer profile & bookmarks from Mac to windows (technophobe here)

Erm, I am a real technophobe, so will apologise now for asking stupid questions, with not very good tech talk….. I have to send my Mac away for repair and have my daughte… (διαβάστε περισσότερα)

Erm, I am a real technophobe, so will apologise now for asking stupid questions, with not very good tech talk…..

I have to send my Mac away for repair and have my daughters windows laptop to use.

Is there any way that I can easily transfer my Firefox profile and bookmarks, from the Mac to the windows laptop?

If you are brave enough to answer, I will need step by step instructions, LOL

Ερώτηση από btsmyworld2222 1 εβδομάδα πριν

Τελευταία απάντηση από Dropa 1 εβδομάδα πριν