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Mozilla VPN

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you! My attach… (διαβάστε περισσότερα)

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you!

My attached email is [email address].

Ερώτηση από annette19 2 ώρες πριν

Τελευταία απάντηση από Paul 10 λεπτά πριν

HTTP 500 when signing in from Firefox (Chrome works fine)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below: 500 Error Oh dear, something went wrong there. We've been noti… (διαβάστε περισσότερα)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

Ερώτηση από redhermes 1 εβδομάδα πριν

Τελευταία απάντηση από hi+firefox 38 λεπτά πριν

I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when… (διαβάστε περισσότερα)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Ερώτηση από maikmadej99 5 ώρες πριν

Τελευταία απάντηση από Dropa 1 ώρα πριν

Mozilla VPN

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you! My attach… (διαβάστε περισσότερα)

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you!

My attached email is annette@journeytoresults.com.

Ερώτηση από annette19 2 ώρες πριν

Using down button to scroll

Using Firefox V109.0 Windows 10 Duckduckgo Search Engine I use the up and down buttons to scroll. When searching on Duckduckgo I can scroll normally up and down the resul… (διαβάστε περισσότερα)

Using Firefox V109.0 Windows 10 Duckduckgo Search Engine I use the up and down buttons to scroll. When searching on Duckduckgo I can scroll normally up and down the results page until clicking on a link in the search results. After visiting a website and then hitting the back button to go back to the search page I am returned to the same place in the search results. If I hit the up button I can scroll up the results page normally. If I hit the down button however, the search page jumps back to the top of the page of search results and I then have to scroll back down and find the place where I was in the search results. This happens every time and I have found no solution to this annoying problem. I would appreciate any solutions for this problem that anyone might have.

Similarly, I cannot use the up and down buttons for scrolling the page when in the Firefox Settings. Using the up and down buttons when in Settings will only scroll up and down between the Settings Categories, such as General, Home, Search, Privacy and Security, etc. I have tried clicking on the page and on the page bar on the right but I am forced to use the trac pad to scroll when in settings. Note: I use the up and down buttons for scrolling because my HP laptop has a terrible trac pad which makes it's use very difficult for scrolling. Once again, I would appreciate any help that anyone might have with these issues. Thanks

Ερώτηση από larryharwood222 18 ώρες πριν

Τελευταία απάντηση από larryharwood222 2 ώρες πριν

Camera is on but not working after update. I have not changed any settings.

What can I do to fix it? Permissions are granted, so I have no clue what's going on. I have tried: - Restarting the computer several times - Restarting Firefox several ti… (διαβάστε περισσότερα)

What can I do to fix it? Permissions are granted, so I have no clue what's going on.

I have tried:

- Restarting the computer several times - Restarting Firefox several times - Clearing cache and cookies - Refreshing Firefox to default settings - Updating Firefox - Uninstalling and re-installing Firefox

The weird thing here is that I have not changed any settings whatsoever, and, when I try to use the camera in Chrome it works, as well as in Zoom. Now, when I created a secondary profile in Firefox, it did work there too. Any ideas as to why this might be happening?

Ερώτηση από roxandara 1 εβδομάδα πριν

Τελευταία απάντηση από TyDraniu 4 ώρες πριν

Black corners

Can someone help me get this black awful black corners out?? I don't really know what I've done to have them. With the previous update they weren't there. Thanks! … (διαβάστε περισσότερα)

Can someone help me get this black awful black corners out?? I don't really know what I've done to have them. With the previous update they weren't there.

Thanks!

Ερώτηση από wherewell 5 ώρες πριν

Why does "Firefox/Google" show search suggestions I have never searched for with the "history" icon?

I use a search bar in Firefox's toolbar for searching and my defauly search engine is Google. When I type on this, sometimes I get search suggestions that I never searche… (διαβάστε περισσότερα)

I use a search bar in Firefox's toolbar for searching and my defauly search engine is Google. When I type on this, sometimes I get search suggestions that I never searched for (and I am not using a shared computer). For example when I type "how do you" in the bar, I get suggestions like "how do you ne demek" ("what does how do you do mean" in Turkish) as in the attached picture. I have never searched for these queries, yet they appear with a history icon next to them, implying I have searched for them. Why is this happening?

I've tried using the same bar with something other than Google as the active search engine (Mozilla Support for example), and when I type "how do you", none of these false suggestions appear; and only what I have actually searched for in the past appears. Furthermore, when I type in "ne demek" like in the suggestion, I *also* don't get the same suggestion.

So there's something wrong with how Firefox relays data from Google's suggestions. In fact, I use neither Firefox nor Google in Turkish and yet keep getting geolocation-matched suggestions in Turkish like this, sometimes with and sometimes without the history icon; which did not use to happen a few years ago. Is this a personal problem I can fix somehow, or is this a general bug?

Ερώτηση από Esoppant 22 ώρες πριν

Τελευταία απάντηση από Esoppant 10 ώρες πριν

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (διαβάστε περισσότερα)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Ερώτηση από Rhonda 4 μήνες πριν

Τελευταία απάντηση από Rhonda 13 ώρες πριν

Please DO NOT remove the option to disable the FF98+ way of handling downloads

I was looking for a solution to the VERY ANNOYING problem of having Firefox download PDFs I simply wanted to read from Firefox but not keep. I found the solution to that … (διαβάστε περισσότερα)

I was looking for a solution to the VERY ANNOYING problem of having Firefox download PDFs I simply wanted to read from Firefox but not keep. I found the solution to that problem created by the Firefox devs themselves (https://support.mozilla.org/en-US/questions/1370409#answer-1488645) and was going to leave it alone. It was just yet another obscure about:config setting to FIX a regression introduced by Firefox devs, no biggie, ALL firefox users are used to doing that by now since devs keep implementing solutions that look for problems instead of the other way around, but then someone said that you guys might get rid of the ability to disable this in the future. PLEASE DON'T. This "new way" of doing things is filling up MY HOME folder on Linux, not even my download folder. Instead of getting rid of this setting why don't you MAKE IT EXPLICIT in the downloads section. It's the least you can do since you created a problem that solves nothing. Most users who can't remember to download a pdf they were looking at won't remember how to look for it in the downloads folder either. You will just clutter people's download folder with JUNK for no reason and eat at their storage. I'll say it once and I'll say it again: the biggest advocates for Firefox's rival browsers are Firefox devs themselves smh.

Ερώτηση από BuffedShampoo 1 ημέρα πριν

Τελευταία απάντηση από James 19 ώρες πριν

https://www.kqed.org/support/membership/onq

Firefox doesn't work well with KQED magazine. See attached image. Clicking the box to get a full screen image results in an image too small too read. The KQED magaz… (διαβάστε περισσότερα)

Firefox doesn't work well with KQED magazine. See attached image. Clicking the box to get a full screen image results in an image too small too read.

The KQED magazine works well with Chrome.

[email removed from public]

Ερώτηση από jgearya 21 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 20 ώρες πριν

Firefox loading

Not sure what is wrong, but when I boot up computer and click on Firefox logo it appears that many, many pages open and makes me think I have a security problem. In addit… (διαβάστε περισσότερα)

Not sure what is wrong, but when I boot up computer and click on Firefox logo it appears that many, many pages open and makes me think I have a security problem. In addition, Google keeps saying I have sessions open but I have not done so. I have changed passwords, but I am still worried. I found another IP address on my security detail. I am an old lady and pretty worried. Maybe I should go to another browser.

Ερώτηση από Rose 21 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 20 ώρες πριν