Φόρουμ υποστήριξης - Firefox

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Doesnt display correctly in the new version of firefox.

Up to version 113 it displays perfectly but version 114 the logo does display correctly and the ssl doesnt seem to work

Please check the url if needed

I just spent 15 minutes browsing and downloading a lot of images. When I was done I looked at my downloads folder and saw only half of them there. I checked the download history in firefox, and couldn't see some files. They were not queued or in progress. They weren't in the download list at all.

I reproduced this. I downloaded an image again. Right click, save as, click save. Then that image doesn't appear in the download history.

I tried some variations. Hitting enter instead of clicking save. Opening the image in a new tab and using ctrl-s.

Still, no image in the download history or on disk.

I quit firefox and re-openned. Still the file didn't appear on disk or in the download history.

Then I kept trying, and I got a second issue, which I think is related.

Often when I save an image, instead of one window popping up asking me where to save it, I get a second window popping up ontop of that, then a third, then a fourth. All ontop of each other. All asking the same thing. They take the focus, so it's not possible to interact with the main firefox window to continue browsing.

Sometimes if I hit enter literally 50 times then it will save the same image repeatedly, and eventually I can go back to browsing.

Sometimes there's more than 50 popup windows (my hunch is more than 100). My only solution then is to quit firefox forcefully. Which is annoying if I have state in other tabs that I don't want to lose.

This has happened many times over many weeks. It only happens on some file saves. I can't figure out why it happens on some, not others. (Right click > save, and also ctrl-s, they both do the same thing.)

This form won't let me attach a screen recording. Only screenshots. That's annoying because you can't really see the behavior from the screenshot. But I'll try. See the dark black border outside the download dialogue? That's normally a very faint transparent shadow. But because there's so many duplicate windows all exactly ontop of each other, those multiple transparent shadows have become opaque.

What you can't see from a static screenshot is that I could see each window appear ontop of the other. If I try to select the filename text and edit it, very quickly another window appears ontop with the default filename again. I can see the Firefox icon in the Gnome bar on the left shaking every time a new window pops up.

(Hmm, it looks like I can't *upload* screenshots either. I click browse, select a file, and then it doesn't get uploaded.)

I'm on Ubuntu 22.10 with Wayland.

I don't know if this issue is a bug in Firefox, or in Gnome. I've only seen this behavior with Firefox in Gnome. Not Firefox on another DE/OS. And not any other application in Gnome. This behavior has been intermittent since I bought this laptop and installed Ubuntu about a month ago.

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Hello, I'd like some help with a performance issue. Basically, when using the theme "Pixel-Punk" while playing a video, ram usage by the GPU slowly increases. It increases until it reaches 8GB, where Firefox will soft crash, displaying a white screen. Firefox will be reloaded, with the animated banner portion in Firefox usually disabled or flickering on and off. The GPU item in the process manager also disappears and ram usage no longer increases. The slow nature of the problem makes it hard to diagnose but I'm fairly certain it's due to this theme. The problem doesn't appear with it off, or even on, until I start watching a YouTube video, where ram usage will slowly increase. If I disable the theme ram usage stops increasing but doesn't decrease to it's previous state. I've also tried refreshing Firefox but that didn't help. Also, I don't have an option for hardware acceleration so I can't troubleshoot that option. I've asked the Firefox subreddit and I was guided to the profiler, but that's a little over my head. Is there a way to fix this? I quite like this theme, and I haven't seen any complaints in the reviews. There are also lots of variables, like the extensions I have, my hardware configuration and such. my hardware for info: laptop - Lenovo Legion 5i Pro Gen 7 (2022) CPU- 12700H RAM- 16GB GPU- 3070ti

Dear Team,

I'm using version 114.0 (64 bits) with Eset Internet Security 16.1.14.0 installed on a Windows 10 machine 22H2 Build 19045.2965. I have refreshed Firefox from previous version yesterday (06/06/2023) (it asked me to restart the browser). Since then I cannot load any page (not even the about:crashes or settings or passwords, or any website). All pages keep on crashing, the reports are not generated nor sent to support. I have tried to locate the crash reports under APPDATA, but none being generated. I also tried to disable my anti-virus software thinking it may cause an issue, but still no luck. The same happens in Safe mode as well. Tried clean install as well, but again the same thing happens.

Kindly look into it!

Best regards,

Sandor

Hello, Sometimes i get random "lag" this lag then continues for some time and maybe stops, i cant even play a Youtube video even that is lagging or scrolling a webpage. I tried a few things but i don't know what i should try next.

I've let the profiler run while the lag happend: https://share.firefox.dev/3oP8KOU I'm using Nvidia on Gome via xorg if that helps.

Thanks.

like the title says, i installed the latest Firefox update and my graphics driver started crashing every few minutes. tried updating my graphics card driver (Nvidia RTX3070) and tried to set the browser to software rendering, but nothing helps, it keeps going black and restart every few minutes.

There really should be a option to revert from a update, i had this a lot with Firefox, troubles after updates. And with no way to fix it, so i have to use another browser until it is fixed..kinda troublesome.

Hello team, hope you're doing well. I purchased a new laptop recently(HP Omen 16 with RTX 3070Ti). I installed Kali OS via VMware, which runs on my host machine(Windows 11).

Everything seems to be working fine in Kali, except when I try to play any video via Firefox Browser, it lags a lot and is very choppy. At first, I thought it was the issue with Kali hence, I reinstalled Kali and tried again. The issue still persists. I then did a clean Windows 11 install and tried everything again right after Win11 was set up, but I still couldn't find a solution. Tried all the methods which I could find online, but still, nothing worked.

I tried again, but this time with Windows 10 Pro on VMware. The issue was resolved and everything worked perfectly fine when videos were played on Microsoft Edge.

I've installed the Firefox browser on my host machine, and everything runs smoothly on my host machine(Windows 11), but the issue occurs only when videos are being played in the Firefox browser via Kali on Vmware/VirtualBox. I had asked many known people, but none of them have ever faced this issue with Firefox to date. Neither did I with my previous laptops. This is the first time something like this has occurred.

Issue: Any Video, from any site, when being played in Firefox Browser via Kali OS in Vmware/VirtualBox lags a lot and it is super slow(even when the video speed is set to normal). The audio that comes out from each video is like a robotic voice and it is super slow and laggy.

Kindly help and I really hope that we can resolve this issue!!!

I run Windows 11 on my Laptop. Every few days, Firefox slows down so much that it becomes essentially unusable. If I uninstall and then reinstall, it works fine for a few days, and then it repeats its slow performance. I like Firefox, but if this continues, I will have to switch browswers.

Please help.

David

When editing - composing a new email in Yahoo mail, the ENTER key is not making a NEW LINE. Resulting, I cannot write multi-line emails. But, when switching to Google Chrome, I have no issues, and ENTER key is working as it should.

Scrambled Fonts: I see that many people have this issue. I am unable to resolve this. Starting in safe mode fixes the issue temporarily, but I am tired of this. As Firefox is the default browser throughout all my Apple Macs in my studio, I need to resolve this bug. I have also checked Safari and Chrome to verify this is a Firefox issue. The other browsers do not scramble fonts, and I have found no helpful topic article that can fix this.

Before I jump to Chrome as my default browser, I thought I would contact support to see if this can be salvaged.

From the last week Firefox started to give me the error "Secure Connection Failed" / SEC_ERROR_INADEQUATE_KEY_USAGE, preventing me to access some intranet sites. The first time I tried the "Refresh Firefox" procedure found at the beginning of the dis-installation function (started through the standard "Add or remove programs" Windows 11 interface). Now this error re-appears only for one of the internal sites from time to time. If I close all the browser windows and re-open Firefox, the error changes to "Warning: Potential Security Risk Ahead" / MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT (which is an error I'm expecting since the intranet site is using an intenal Certification Authority that I've not yet put among the trusted ones) and with this message I can now proceed to the site by selecting "Advanced..." and "Accept the Risk and Continue".

Which is the reason for SEC_ERROR_INADEQUATE_KEY_USAGE error? I cannot find a mention for it inside https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean ... Is there a way to debug it? Or to avoid re-occurring and the need to restart Firefox?

Firefox version is "113.0.2 (64-bit)" on Windows 11 (10.0.22621.1702).

Hi, since today I have those wird glitches on YouTube videos (attached image). I've tried restarting Firefox, clearing browser cache and cookies, disabling all browser extensions and nothing helped. On other browsers videos works fine so it's not problem with YouTube

There is a bug when I try to make a video (Twitch, Youtube, ...) go full screen. I click in the full screen button and the video does not expand to the edges of the screen (the screen is shrunk slightly). There is a fix, but it requires the user to put the Firefox window in full screen and then put the video in full screen.

The other web browsers on my mac does not have this issue.

I searched for this issue and found one other reporting about this several years ago when quantum was first released - supposedly it was fixed. But it's still present here.

Firefox 113.0.2, MacOS Ventura 13.4

Hi,

I am using Windows7 64bit. I have never had this problem before. Suddenly I am having this issue that whenever I paste some text in the address bar, or use Paste and go option, for example I am looking up a difficult word in a web page, I would copy it and Paste it or Paste and go in the address bar, Firefox crashes. It crashes even in troubleshooting mode. I have refreshed Firefox twice but no luck. Uninstalling and reinstalling helped for some time, but the problem is back. I have latest version of Firefox.

HI Support team,

when iam using <input type="datetime-local" name="myTime" id="myTime"> tag its not populating time in firefox which is 113.0.2 (64-bit) version iam using and its working other browsers can you please help to fix this one. please let me know more details.

thanks & Regards, Giri

I just installed Firefox 2 days ago on a new computer and have no problems till today. I was watching a movie when suddenly all tabs crashed. I have tried uninstalling and reinstalling, checking for malware, making sure firefox was up to date, clearing cache data and history, disabling plugins running troubleshooting mode and restarting my PC. Please help I cannot use Firefox at all.