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Random Unusual Freezing, Yet Not Unresponsive

Hello, I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it… (διαβάστε περισσότερα)

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan

Ερώτηση από Logan 1 ημέρα πριν

Τελευταία απάντηση από Logan 23 δευτερόλεπτα πριν

Show Popup as Tab

Hello, Whenever I use Firefox, I end up seeing popups (necessary for school) and would like to show them as tabs so I can merge them into other windows. I have tried the … (διαβάστε περισσότερα)

Hello,

Whenever I use Firefox, I end up seeing popups (necessary for school) and would like to show them as tabs so I can merge them into other windows. I have tried the solutions given in: https://support.mozilla.org/en-US/questions/1080255 and nothing seemed to work. Is there another way to make sure that popup windows cannot hide the toolbar and show tabs?

Ερώτηση από aditya.mangalampalli 13 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 10 λεπτά πριν

bookmarks and upgrades

- You updated and took my bookmarks away (something I needed and used all the time. How can you do that? Really? - also every time I go on line I get another stupid sign… (διαβάστε περισσότερα)

- You updated and took my bookmarks away (something I needed and used all the time. How can you do that? Really? - also every time I go on line I get another stupid sign at the top right telling me to update again. I'm being pestered to do something that screwed me over. - I’ve tried the (old firefox date folder, thing) and it didn’t work. (so please don't suggest that) - I have to go looking for what bookmarks I have left (no more drop-down menu with all of them right there where over the years I've organized them)

I used to like this program, a lot. If I can’t get my Book marks back I’m done with FireFox. What the hell were you thinking?

Ερώτηση από glynnsimmons 1 εβδομάδα πριν

Τελευταία απάντηση από Tom Meyer 16 λεπτά πριν

With version 102.0, my homepage will not launch

I have been checking all the help threads and I never did see an answer that works. I set my homepage to be msn.com and now it won't come up at all. I've cleared cached, … (διαβάστε περισσότερα)

I have been checking all the help threads and I never did see an answer that works. I set my homepage to be msn.com and now it won't come up at all. I've cleared cached, history and everything else. I've done malware searches via various programs, including Malwarebytes and nothing comes up. I tried reloading the page as my home page using the suggestion of dragging it to the home icon as well as setting it in 'settings'. I even reloaded the firefox program. I looked at about:config as suggested. I couldn't figure out where to right-click to reset it as suggested, however I did do screen shot of the current settings and nothing stands out to me. I don't seem to be having this home page problem and, as mentioned, I haven't seen an effective fix for the problem except to use Chrome as an alternative.

Do you have a fix that I missed?

Ερώτηση από HJ 2 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 16 λεπτά πριν

Not able to open Firefox

Not able to sign on. Receive the following message: Firefox - Entry Point Not Found SECMOD_locked Module Has Removable Slots could not be located in the dynamic link libr… (διαβάστε περισσότερα)

Not able to sign on. Receive the following message: Firefox - Entry Point Not Found

SECMOD_locked Module Has Removable Slots could not be located in the dynamic link library C:\Program Files couldn't load XPCOM Mozila Firefox ul.dll

Ερώτηση από drnnvaughn 1 ώρα πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 21 λεπτά πριν

Default email setting

Firefox is set as my default email app in W10 - pls see uploaded image. I have tried to change it by using the options at the bottom of that default app screen. I use Sk… (διαβάστε περισσότερα)

Firefox is set as my default email app in W10 - pls see uploaded image. I have tried to change it by using the options at the bottom of that default app screen. I use Sky Yahoo mail but I cannot change from Firefox. I want to set Sky Yahoo as my default email for W10.

Any help for this old novice much appreciated.

Thank you.

Ερώτηση από R.1C 6 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 27 λεπτά πριν

Can't find the Gmail app so that online "mailto" links will open in Gmail

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situa… (διαβάστε περισσότερα)

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situation. Say I go to a website's Contact page and click the button to contact someone, a window appears and asks me what app I want to use to open the email. Gmail is my default email, and Firefox is my default browser, and I use Windows 10. When I open the window of options (see attached screenshot) to open the email, and I then click "Choose Other Application" (other than Firefox), I don't see the Gmail app anywhere. I then followed the directions in that link above to check my Windows settings, per its suggestion, which I did ... but in those settings, too, I got to a point where the directions no longer matched what I'm seeing on my screen. I didn't see the Gmail app anywhere. Could you let me know in simple layperson's terms how to open Gmail links in Firefox? I don't have a PhD in computer science, so please keep it very simple. Thanks in advance! Best wishes, Bill

Ερώτηση από BillSiever 5 ώρες πριν

Τελευταία απάντηση από BillSiever 33 λεπτά πριν

Where is the Export Login file saved?

Where is the Export Login file saved? I am concerned about Warning message: Warning: Your passwords in the exported file will not be encrypted and will be in a readable f… (διαβάστε περισσότερα)

Where is the Export Login file saved? I am concerned about Warning message: Warning: Your passwords in the exported file will not be encrypted and will be in a readable form to anyone who can view this file. Do not upload online, email or share the exported file. Delete this file when finished. Export login data from Firefox

view this file. Do not upload online, email or share the exported file. Delete this file when finished.

Ερώτηση από saragerstl 1 ώρα πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 37 λεπτά πριν

Error 401

Why do I get " 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied." when I try an access… (διαβάστε περισσότερα)

Why do I get " 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied." when I try an access doddrv.com?

Ερώτηση από Bill 1 ώρα πριν

Clear history excluding cookies of a site.

I normally clear the history by choosing "Everything" from "Time range to clean" and choosing all checkmarks except "Site preferences". How do I exclude a single site fro… (διαβάστε περισσότερα)

I normally clear the history by choosing "Everything" from "Time range to clean" and choosing all checkmarks except "Site preferences".

How do I exclude a single site from the history deletion process to prevent the settings/cookies of that given site from being deleted ?

Ερώτηση από glfirex 2 ημέρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 ώρα πριν

403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied.

Why I can't get on webpage Doddrv.com. 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplie… (διαβάστε περισσότερα)

Why I can't get on webpage Doddrv.com.

403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. Thank you for your time

Ερώτηση από Bill 1 ώρα πριν

Outlook not Working Properly on Firefox

Hi All, My outlook is suddenly not working properly on Firefox. It keeps lagging and freezing. I tried refreshing Firefox and clearing cache but with no use. Can anyone a… (διαβάστε περισσότερα)

Hi All,

My outlook is suddenly not working properly on Firefox. It keeps lagging and freezing. I tried refreshing Firefox and clearing cache but with no use. Can anyone advise please?

Ερώτηση από doda.omar90 1 ώρα πριν

Delete cookies on close setting auto-resets

Hi there, I would like the option "Delete cookies and site data when Firefox is closed" to be enabled, but it appears that Firefox is actively undoing this change. If I g… (διαβάστε περισσότερα)

Hi there,

I would like the option "Delete cookies and site data when Firefox is closed" to be enabled, but it appears that Firefox is actively undoing this change. If I go into settings and check this box, it will appear to be successful and remain checked until that session is over, but if I close & restart, the box is always unchecked after restarting. Is this a bug in the build of Firefox I'm running (102), or is this behavior intended?

Thank you!

Ερώτηση από golden130 3 ώρες πριν

Τελευταία απάντηση από RobertJ 2 ώρες πριν

I can't restore bookmarks after reset

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Ma… (διαβάστε περισσότερα)

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Manage Bookmarks, Import and Backup, Restore. The only date that shows is today's date. What else can I try?

Ερώτηση από starfish3865 2 ώρες πριν

'server not found'

i get 'server not found' and 'try again' window when trying to access sites and even within sites if i manage to get on - after several 'try again' clicks could this be r… (διαβάστε περισσότερα)

i get 'server not found' and 'try again' window when trying to access sites and even within sites if i manage to get on - after several 'try again' clicks

could this be related to recently installed fibre optics or do i have a virus - my anti-virus protection is bitdefenders

Ερώτηση από emefitz09 4 ώρες πριν

Τελευταία απάντηση από emefitz09 2 ώρες πριν

Redirect Issue in firefox browser

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate… (διαβάστε περισσότερα)

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate issue and data hijacking. But i have been using same sites earlier too without any issue. Also those sites are just articles on site without any personal information. From last 2 days i am also getting redirecting issues. First site to redirect to during google search is bestbonusprize.life then if i disable adblocker it just keep redirecting. I don't have any issue accessing same site in google chrome. I just have firefox installed till 4 days earlier, but when i start getting issues i installed chrome to test if i am getting same issue but all work good in chrome. One of the main change from earlier is i was in different location using different wifi provider. It could be one of the issue but i am not sure as other people using same wifi don't have much issues. Plus things work fine in chrome. I tried using anti-malware but malwarebyte is only available for window and i don't know any thing about anti-virus and malware removal for ubuntu as never needed it. Please guide me for securing my firefox browser. Regards.

Ερώτηση από traptit1 5 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 3 ώρες πριν

Screenshot does not work in release 102

Hi, I am unable to use the screenshot feature since the update to 102.0 and I don't know why. So far it always worked. I have updated the screenshot item via customizing … (διαβάστε περισσότερα)

Hi,

I am unable to use the screenshot feature since the update to 102.0 and I don't know why. So far it always worked. I have updated the screenshot item via customizing the toolbar, still it does not respond.

Have you got a solution that works?

Thank you.

Sincerely,

B. Struk

Ερώτηση από Bert 5 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 3 ώρες πριν