Hello!
I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefo… (διαβάστε περισσότερα)
Hello!
I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefox is installed, it works the rest of the day with no issue but almost daily the morning after, it will start to open then instantly crash. When I check the crash logs, it shows in most of them:
Modules -
Filename: umppc14210.dll
Version: 6.28.14210.0
Debug Identifier: B9143DE260194C88AB48EFD6782C9EAF1
Debug File Name: umppc.pdb
Signed By: Microsoft Windows Hardware Compatibility Publisher
Some are this instead:
Filename: umppc14105.dll
Version: 6.27.14105.0
Debug Identifier: CE458B39D37A4C65A60024BBACED6EB31
Debug File Name: umppc.pdb
Signed By: Microsoft Windows Hardware Compatibility Publisher
Crash Reasons from multiple crashes:
Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION
Crash Address 0x00007ffa13aacf87
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
Crash Address 0x0000000000000000
Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC
Crash Address 0x00007ff90af7b040
Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION
Crash Address 0x00007ff8d4fbea86
Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION
Crash Address 0x00007ff8d4fbea86
Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION
Crash Address 0x00007ff8d4fbea86
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
Crash Address 0x000005234242b500
The Module xul.dll listed is almost always first in the list multiple times.
Crashing Thread (0), Name: GeckoMain
Frame 0
Module xul.dll
Signature GetDoubleWrappedJSObject(XPCCallContext&, XPCWrappedNative*)
Source js/xpconnect/src/XPCWrappedNativeJSOps.cpp:222
Trust context
When using the dark theme from Firefox, Google searching seems to break completely as well as some pages will not load which may be related to this.
I have already tried uninstalling Firefox, deleting all of the folders, then reinstalling with a freshly downloaded installer (Even tried the beta one) with same results. It seems potentially MAYBE related to how long ago I closed Firefox before I shut down (Like Firefox is trying to save something to a secure location and times out, then it will work but if it hasn't timed out, then it crashes... or this is my guess)
The Signature seems to change randomly for the crash between crashes.
ID: aea4dc0b-5fb6-42e7-994a-d2a960211123
Signature: GetDoubleWrappedJSObject
ID: 34686de9-c473-4df3-bb6d-cb8160211123
Signature: mozilla::dom::XMLHttpRequestMainThread::OnRedirectVerifyCallback
ID: aa6c916b-141c-491b-998c-a90bf0211123
Signature: nsLineBreaker::AppendText
ID: 915ecd96-399a-4257-995a-77bb30211123
Signature: fdlibm::acos
ID: 995d35ff-7beb-4230-98d6-4839b0211123
Signature: fdlibm::acos
ID: e3144271-4bd4-4bcf-8222-9f6060211123
Signature: fdlibm::acos
ID: 60dc1a34-a80d-4e9e-94f5-1ed530211123
Signature: nsDisplayCanvas::CreateWebRenderCommands
I really am tired of constantly reinstalling Firefox but I do not want to use Chrome or Edge unless websites require it.