Cookies and site data WILL NOT delete

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file ex… (διαβάστε περισσότερα)

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file explorer and downloading an extension to delete cookies and cache. Everything else gets deleted fine except for 2 sites.

Ερώτηση από SILENT 1 εβδομάδα πριν

Τελευταία απάντηση από cor-el 1 εβδομάδα πριν

trackpad preference

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS. … (διαβάστε περισσότερα)

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS.

Ερώτηση από wallin.ian 3 εβδομάδες πριν

Τελευταία απάντηση από zeroknight 2 εβδομάδες πριν

Ghost Entries on the Win 11 Taskbar

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar. I have a laptop attached to a dock which is c… (διαβάστε περισσότερα)

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar.

I have a laptop attached to a dock which is connected to multiple monitors. If I have a FF window open on one of those external monitors and disconnect from the dock, all the tabs that were open in that FF window will become ghost entries on the taskbar. (see attached image).

It doesn't matter if I close FF entirely, these entries remain until I restart the computer. If I click on one of them, it opens up a brand new, blank FF window.

Has anyone else experienced this or have any idea what might be going on? I tried doing some investigating a few weeks back and I remember finding something in the task manager about COM Surrogate that seemed connected, but I didn't get beyond that.

Ερώτηση από CWeinhofer 3 εβδομάδες πριν

Τελευταία απάντηση από zeroknight 2 εβδομάδες πριν

The SAS site blocks me.

SAS booking site blocks me when I try to book flights because it thinks I'm a BOT. I was advised by SAS to use Microsoft Edge and I didn't have any problems. I've used F… (διαβάστε περισσότερα)

SAS booking site blocks me when I try to book flights because it thinks I'm a BOT. I was advised by SAS to use Microsoft Edge and I didn't have any problems. I've used Firefox for years and I don't want to change to Edge. Thanks Neil Tarbet

Ερώτηση από Neil Tarbet 2 εβδομάδες πριν

Τελευταία απάντηση από zeroknight 2 εβδομάδες πριν

No sound coming through

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliv… (διαβάστε περισσότερα)

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliver the sound on those same websites.

Ερώτηση από rrotstein 3 ημέρες πριν

Τελευταία απάντηση από rrotstein 2 ημέρες πριν

Firefox Launch Time Abyssmal

Every time I start up firefox, it takes about a full minute to load. It shows an outline of the UI, but does not become usable for a while, windows also puts up a "firefo… (διαβάστε περισσότερα)

Every time I start up firefox, it takes about a full minute to load. It shows an outline of the UI, but does not become usable for a while, windows also puts up a "firefox is not responding" window when the window is interacted with. After loading, opening a new window is unaffected, and page loading is snappy. just the initial launch is the issue. This remains true even after a clean uninstall + reinstall. Appdata folder was removed as well, and did not affect the issue. I do not have any antivirus software other than windows defender, so that should not be an issue. My hardware is also not likely to be at fault, as it is sufficiently up to date (upgraded within last year, not sharing specs here). Chrome starts up in less than a second for reference. Once again, a fresh install with a new profile has the same symptoms. Have tried every available guide to no effect.

Ερώτηση από Kizmel Sakura 2 ημέρες πριν

Map wont load on realestate.com

All of a sudden the map function won't work with firefox on www.realestate.com checked add on's , extensions and nothing there... works on chrome... attached screensh… (διαβάστε περισσότερα)

All of a sudden the map function won't work with firefox on www.realestate.com


checked add on's , extensions and nothing there...

works on chrome...

attached screenshot

Ερώτηση από kurn d 2 εβδομάδες πριν

Τελευταία απάντηση από zeroknight 2 εβδομάδες πριν

Update has scrambled bookmarks

The latest updated to Firefox for Mac (125.0.2) has completely scrambled accessing my bookmarks. Before the update I could type T in the search bar and up popped the URL … (διαβάστε περισσότερα)

The latest updated to Firefox for Mac (125.0.2) has completely scrambled accessing my bookmarks. Before the update I could type T in the search bar and up popped the URL for The Globe and Mail; or N and the URL for the New York Times popped up. (This works because no other bookmark begins with these letters.) Both are in my Toolbar (no bookmarks have actually changed or disappeared with the update). Now when I type T, a completely different URL turns up, plus a drop-down menu of other URLs randomly selected from any of my bookmark lists IN WHICH A T APPEARS ANYWHERE in it; and when I type N, a website I've NEVER EVEN SEEN BEFORE (name.com) shows up, plus a drop-down menu with URLs from my bookmarks that contain an N anywhere in the URL. Why is this happening, and how to fix it? Please don't tell me I have to switch back to Safari.

Ερώτηση από gtintner 2 εβδομάδες πριν

Τελευταία απάντηση από cor-el 2 εβδομάδες πριν

lost bookmarks

I have to install firefox new everyday on a library computer, (short answer mine was stolen and I can't replace it for now). Anyway used to have no problem I would go i… (διαβάστε περισσότερα)

I have to install firefox new everyday on a library computer, (short answer mine was stolen and I can't replace it for now).

Anyway used to have no problem I would go in install firefox sign in and my bookmarks were repopulated. Today I installed firefox and nothing. No bookmarks, no add ons nothing its like a blank install with new profile.

I do not have a backup saved profile on this computer as it is a virtual machine and each day when it shuts down it wipes the programs and data installed. Because firefox repopulated the bookmarks each day when I re-installed it I was not aware I needed to create my own backup I assumed that it was just something in firefox that worked well and another reason why I prefere to use it.

Until today it was not an issue once I signed in everything would re appear but today its all gone. Is there anyway to recover this as it is very important that I do. I use these bookmarks a lot.

Ερώτηση από tofrke 2 ημέρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 2 ημέρες πριν

Bad/Rogue Current Session of Firefox (Windows 7) Redux

Sorry, posted recently and had then trouble finding out how to respond to help offered (jscher2000)! Noticed that the email version was "no-reply" so I didn't figure that… (διαβάστε περισσότερα)

Sorry, posted recently and had then trouble finding out how to respond to help offered (jscher2000)! Noticed that the email version was "no-reply" so I didn't figure that would work! So, I tried to 'cut and paste' my reply (on a smartphone) and I ended up losing even the email reply text so here is a reconstruction. I tried the suggestions in order and the first one didn't have a "Restore previous session" option and the second one had "Recently closed windows" greyed out! And, when I entered "about.support" in the address bar (top rightish), I received a notice that I couldn't reach Google (Remember that I don't currently have internet access on my laptop). So, no joy there either! Can I not just change some current setting to prevent Firefox v 115.9lesr from saving the current 'Windows' and Tabs so that, when I again open Firefox, the previous session 'Windows' and Tabs would be used?!?

Ερώτηση από balls69bc 3 εβδομάδες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 2 εβδομάδες πριν

cannot get emails on my desktop. i get emails on my IOS smart phone

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi … (διαβάστε περισσότερα)

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi

Ερώτηση από almizrahi 1 εβδομάδα πριν

Τελευταία απάντηση από jonzn4SUSE 1 εβδομάδα πριν

Firefox tabs to closing an article are not working any more

'bold text'bold text FIREFOX NO LONGER WORKS WHEN YOU CLICK ON THE LEFT ARROW TO MOVE TO ANOTHER ARTICLE. I HAVE PAGES & PAGES BEHIND THE NEW ONE IT ALSO HAS A BLUE L… (διαβάστε περισσότερα)

'bold text'bold text FIREFOX NO LONGER WORKS WHEN YOU CLICK ON THE LEFT ARROW TO MOVE TO ANOTHER ARTICLE. I HAVE PAGES & PAGES BEHIND THE NEW ONE IT ALSO HAS A BLUE LINE UNDERNEATH THE ICON THIS HAPPENED ONCE BEFORE & I FOUND A WAY TO FIX IT, AFTER WELL OVER AN HOUR WORKING ON IT i CAN'T I WANT TO DELETE IT

Ερώτηση από Nancy 1 εβδομάδα πριν

web cam image

Web cam image on web page stopped working after last update. Using win 11. Tried refresh, worked last time but not this time, checked permission security settings. Can ge… (διαβάστε περισσότερα)

Web cam image on web page stopped working after last update. Using win 11. Tried refresh, worked last time but not this time, checked permission security settings. Can get the camera image on a tablet but not laptop. (lenovo) Anything I might have missed?

Ερώτηση από fresch1123 1 εβδομάδα πριν

Τελευταία απάντηση από cor-el 1 εβδομάδα πριν

Tradingview no longer allows unlimited open tabs to view and tabs aften break and do not refresh normally

I am running Windows 10 (64-bit) Version 22H2 OS build 19045.4355 with the Firefox browser v125.0.3 and since updating to the latest Firefox version I am no longer able t… (διαβάστε περισσότερα)

I am running Windows 10 (64-bit) Version 22H2 OS build 19045.4355 with the Firefox browser v125.0.3 and since updating to the latest Firefox version I am no longer able to load more than 17 Tradingview tabs and the Tradingview tabs I do upload take a long to to refresh or to save changes too. I do not have this issue using other browsers.

Ερώτηση από heirloomguy 1 εβδομάδα πριν

Since update to FF126, Eurosport video output is truncated

Since Firefox update to 126.0 yesterday, any video I try to view from the Eurosport website has lost about the top third of the video. Prior to the update, I didn't have … (διαβάστε περισσότερα)

Since Firefox update to 126.0 yesterday, any video I try to view from the Eurosport website has lost about the top third of the video. Prior to the update, I didn't have this problem with viewing the videos in Firefox, and if I access the website and videos using the MS Edge browser, the videos display correctly. See screen shots below from Firefox and Edge.

Ερώτηση από njhp94 1 ημέρα πριν

Unable to update Firefox browser

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version do… (διαβάστε περισσότερα)

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version doesn't change. If I go to settings and click on "Check for Updates" is comes back and says Failed to Check for Updates. How do I fix this?

Originally reported on April 11th /questions/1444593: I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Ερώτηση από rpm3110 1 μήνα πριν

Τελευταία απάντηση από Paul 1 εβδομάδα πριν