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OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (διαβάστε περισσότερα)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Ερώτηση από Tirso Carranza 2 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 2 μήνες πριν

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Firefox crashes since upgrade to MacOS Ventura Version 13.0.1 (22A400)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats… (διαβάστε περισσότερα)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018

Ερώτηση από sowmik.sengupta 1 μήνα πριν

Απάντηση από cor-el 1 μήνα πριν

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YouTube blacks out entire screen while watching video.

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The … (διαβάστε περισσότερα)

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The best way I can describe this problem is that every time I decide to scroll down to see the description or read a few comments, the entire screen on my laptop goes black regardless if it's on default view or full screen.

Even though that does sound like a crash, the audio still plays, and if I power the computer to sleep mode and log back in, the window of the video automatically scrolls up and everything is back to the way it was (but I did had to restart the laptop once because it also visually broke my mouse pointer). The only way I can get around this problem is to pause whatever video I watch and then scroll down, and no black screen occurs.

I don't know if I'm the only one who has this problem, but I've never had this issue happen in past versions of FireFox. If there is another way to fix this problem, I'll be glad to take anyone's possible suggestions/solutions.

Ερώτηση από dashoobi 4 μήνες πριν

Απάντηση από techguy150 4 μήνες πριν

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Slow Start Up on Ubuntu 22.04 wXFCE

Hello, I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware is… (διαβάστε περισσότερα)

Hello,

I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware is an ASUS A88xm-A MB, A10-6800K processor, 16G DDR3, runs OS and programs off an SSD. I worked through all the slow startup suggestions, ran memtest (0 Errors, 1 Pass), disabled all add ons, (even the OpenH264 video codec (I use the onboard HDMI, no graphics card)), turned off hardware acceleration, etc. When starting in troubleshoot mode, less than 30 seconds, (acceptable), but I really don't know where to begin with the "More Troubleshooting Information" when I look at the table generated by it. There have been no other problems to date with the system, and the long start-up time began with 20.04 Ubuntu (about a minute), then got worse when I upgraded to 22.04 to try to solve THAT problem. Currently running FF 104.0, and the update page says wait for a distro update if that is how it was installed. I believe 104.0 is the latest Linux 64b version though. All updates to the system are done as soon as I'm notified of them. there have been none since the upgrade a few days ago.

Any suggestions? Gotta get some sleep now... TIA, Dave

Ερώτηση από dkosewick 5 μήνες πριν

Απάντηση από dkosewick 4 μήνες πριν

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Firefox browser closing/crashing

I have noticed issues with; when I download an attachment, i.e.graphics file, that the browser closes. I have my emails configured where Yahoo and gmail available by sele… (διαβάστε περισσότερα)

I have noticed issues with; when I download an attachment, i.e.graphics file, that the browser closes.

I have my emails configured where Yahoo and gmail available by selecting. Sometimes Yahoo mail will close and Gmail will remain open, Firefox doesn't crash but somehow closes either gmail or yahoo but not both???

Ερώτηση από Bill Pettit 5 μήνες πριν

Απάντηση από Paul 5 μήνες πριν

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Missing icons on address bar on Firefox Nightly 111.0a1 (2023-01-26) (64-bit) Mac OSX 12.5.1 Monterey on M1

Dear all, it's been a while since I completely lost icons on the address bar apart from the Container ones. The icons for "Always open this in a Container" or "Toggle re… (διαβάστε περισσότερα)

Dear all,

it's been a while since I completely lost icons on the address bar apart from the Container ones.

The icons for "Always open this in a Container" or "Toggle reader view" or "Bookmark this page" are missing, not their functionalities (I can blindly click on them).. but no icons, I tried to reset the Customization of my bar (brrrrr I lost all my extensions icons and orders!! uarggh) but no luck for me.

It is quite annoing since I have to wait the popup otherwise I cannot remember where are exactly the icons..

Could anyone help me please?

Thank you in advance, FrAg

Ερώτηση από francesco.agrusti 3 ημέρες πριν

Απάντηση από francesco.agrusti 1 ημέρα πριν

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Can't unhide desktop taskbar when firefox is maximised

Current situation: I have 2 monitors. I have the option of auto hide taskbar in desktop mode turned on. On the primary monitor, when I maximise firefox window( not full … (διαβάστε περισσότερα)

Current situation: I have 2 monitors. I have the option of auto hide taskbar in desktop mode turned on. On the primary monitor, when I maximise firefox window( not full screen, the button between close and minimise, looking like a square), and hover my cursor towards the bottom, my taskbar doesn't unhide. However when I unminimise( clicking the middle button on the top right again), the taskbar unhides correctly. Also to note, my secondary monitor works completely fine ie, when firefox is maximised I can unhide taskbar on hovering near the bottom.

Ερώτηση από daveythedumb 3 ημέρες πριν

Απάντηση από daveythedumb 3 ημέρες πριν

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Firefox attempting to access unwanted web site mv.outbrain.com

Firefox keeps attempting to access a web site with an unwanted application. The site is mv.outbrain.com and my virus software keeps asking to block the site. The popup is… (διαβάστε περισσότερα)

Firefox keeps attempting to access a web site with an unwanted application. The site is mv.outbrain.com and my virus software keeps asking to block the site. The popup is now becoming a nuisance how do I stop it or delete the reference to it

Ερώτηση από Rob 5 ημέρες πριν

Απάντηση από jonzn4SUSE 5 ημέρες πριν

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Firefox will not open.

I've used Firefox sporadically for a couple of years. Last week it would not open. I refreshed, then uninstalled and reinstalled and it still won't open. What do I do now… (διαβάστε περισσότερα)

I've used Firefox sporadically for a couple of years. Last week it would not open. I refreshed, then uninstalled and reinstalled and it still won't open. What do I do now?

Ερώτηση από cmrexx 6 ημέρες πριν

Απάντηση από cor-el 6 ημέρες πριν

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Firefox takes ~1 minute to load pages after window appears.

Title. Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions… (διαβάστε περισσότερα)

Title. Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions and opening new tabs. It doesn't matter whether I've just booted up, or if I've been running for half an hour. I've tried disabling all extensions, but that hasn't fixed anything. I am running Linux Mint 21.1 Cinnamon on my Gaming Laptop. Specs shouldn't be an issue. ANY HELP WOULD BE MUCH APPRECIATED!

Ερώτηση από logangbentley 1 εβδομάδα πριν

Απάντηση από jonzn4SUSE 1 εβδομάδα πριν

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since latest update- firefox freezes then unfreezes-Windows 10 64 bit

Hi there since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing. no special tabs open such as Youtube- just lock… (διαβάστε περισσότερα)

Hi there

since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing.

no special tabs open such as Youtube- just locks up on browsing 2 tabs plus- google search on 1 and facebook on 1 tab-closed the google search tab then scrolling through Facebook,froze after 3 scrolls of the wheel,locked up then unfroze

Ερώτηση από brondster 1 εβδομάδα πριν

Απάντηση από brondster 1 εβδομάδα πριν

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Excessive GPU memory usage when visiting websites (especially watching live streams)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task… (διαβάστε περισσότερα)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

Ερώτηση από ZeroAurora 1 εβδομάδα πριν

Απάντηση από ZeroAurora 1 εβδομάδα πριν

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Video stopped working

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. … (διαβάστε περισσότερα)

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. Is there anything I can do to fix this?

Ερώτηση από jay.treiman 1 εβδομάδα πριν

Απάντηση από jonzn4SUSE 1 εβδομάδα πριν

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While playing music on Youtube Music, Firefox crashes constantly. Report ID: bp-109245aa-a75f-4c81-8f9d-fec490230115

Submitted a report after all these crashes, and I'm at a loss for how to troubleshoot this. If music isn't playing the browser seems fine, and I haven't changed any exten… (διαβάστε περισσότερα)

Submitted a report after all these crashes, and I'm at a loss for how to troubleshoot this. If music isn't playing the browser seems fine, and I haven't changed any extensions between now and the last time I played music successfully without crashes. Guessing maybe a recent Firefox update happened?

Currently running Firefox 108.0 on PopOS 22.04 LTS with GNOME version 42.5 and using Wayland.

Submitted Report ID: bp-109245aa-a75f-4c81-8f9d-fec490230115

Looks like the crash is caused by a SIGSEGV / SEGV_MAPERR according to the report, but I don't know where to even begin looking into a cause of that.

Any help would be greatly appreciated.

Ερώτηση από mitch20 2 εβδομάδες πριν

Απάντηση από mitch20 2 εβδομάδες πριν

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Nothing is loading but other browsers do

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the … (διαβάστε περισσότερα)

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the night before but when I tried opening Firefox the next day it wouldnt load any site, crashed if I tried too much or got really weird and even if it did load after a long time of trial and error it only lasted for a bit and didnt load fully either. I'm on version 108.0.2 as of the last time checking. Everything else seems to be updated as well especially since other browsers work perfectly fine. I also cant really click on much since as I said if I try too much it crashes or doesnt work as intended. I'll provide some pictures which might help the cash report just in case.

I'd also rather not try reinstalling everything since I have a lot of rather important tabs open and I dont wanna risk losing any of them since im not sure how well the Firefox sync. works in this case.

Ερώτηση από JustLeon 2 εβδομάδες πριν

Απάντηση από cor-el 1 εβδομάδα πριν

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Five Seconds Freeze Right After Save As Dialog

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file. Any ideas how to resolve the is… (διαβάστε περισσότερα)

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!

Ερώτηση από OGT 2 εβδομάδες πριν

Απάντηση από OGT 2 εβδομάδες πριν

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Constant Firefox Trouble Reports When Browser Isn't Even Running

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even… (διαβάστε περισσότερα)

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even though Firefox is not even running (as verified through the Windows Task Manager). It got so bad, I uninstalled/reinstalled and the problem persists. Otherwise, the browser works fine. My expertise lies outside trying to decipher arcane strings of data buried deep in the bowels of my computer, and frankly I should not have to start hiking up a steep learning curve just to get this to stop. I should add, I have been a fiercely loyal Firefox user since its inception.

I'm not super happy about sharing internal data with the rest of the universe, but have done so anyway in hopes we can get the madness to stop!

Ερώτηση από backgroundsound 2 εβδομάδες πριν

Απάντηση από jscher2000 - Support Volunteer 1 εβδομάδα πριν