Φόρουμ υποστήριξης - Firefox

I have added some addins to store from my account enabling 2FA, now I lost 2FA recovery codes (I lost my recovery code when my system got blue screen error) and I have reinstalled google authenticator. I need to delete a addin from my account. It is so much important for me to delete the addin. Please suggest a solution.

just got new macbook pro, want to have the browsers stay in sync.

going to sync and adding a device it keeps wanting me to get the app, and point the QR code at my phone. that's not where I am

i'm just trying to add another device...help!

hi. I'm currently using kubuntu 18.04 and I just had to remove my m.2 C: drive because of power outage (it's completely fried) and I downloaded files with my firefox I've made a lot of bookmarks but I haven't signed in to my firefox account and I'm afraid if I log-in and sync I'll lose all my local data. so What happens to my local data if I sync with my Firefox Account?

Hello,

This is and odd situation so bare with me.

So, I apparently have two Firefox accounts , one that is active and in used (lets call it account#1) and another forgotten old one (account#2), which it's primary email is not longer in use :(

It all started when I was attempting to add a secondary email (the usual email that I use for this kind of things) to the current active account#1 that I am using, and I got an error stating that: the secondary email was already in use by another account. This was a tremendous surprise, because I have totally forgotten account#2 !!!.

Then I started some research to understand what was the history of account#2 and if it was in fact using the secondary email. After digging in old emails, I realize that in fact there was an account#2, and it make sense that I forgot about it, because the primary email linked to it, I no longer have access to. However, I do still have access to the secondary email in account#2.

Here is where it gets interesting. It seems that I am in some sort of lockout situation with the account#2, because the primary email no longer being available. When I attempt to follow procedures to: reset password, I do received the email with the reset link (through the secondary email linked to account#2, that I still have access), but when I attempt to reset the password through the: reset link, it reject this action and display popup error : "Your email was just returned. Mistyped email?". I am guessing because the primary email address is no longer available and it returns a not valid address from the server.

So what now?! To be clear I am not interested in saving account#2 and regaining access. My only interest is to remove/detach the secondary email address from account#2, so I can used in account#1. If that makes sense. I know pretty OCD, I am not proud of it.

I understand that this will be very easy to do, if I could just log in into account#2 and removed the secondary email config, under manage the account, but of course i don't remember the password. So, what if I can't log in? Am I out of luck or can I do something through the secondary email address? If so so how? Which again, I have had access to that email all this time.

I did further research and in this link it says something promising about having a secondary email still accessible, even though primary is not:

Note: If you lost access to your Firefox Account email address, it's possible to change the primary email address, but only if you previously registered a secondary address for that account. That's because you are sent an email to your primary email address to confirm it, when you add a secondary address. Regardless, I am assuming that it is referring to once you log in, of course. Is there any workaround to this or I am doom to just try to remember the password of no longer available primary email.

Please, help me. I understand that they maybe a slight change to detach my secondary email from account#2 and make it available to be used in account#1, but I am not sure how to do it and I have tried everything.

Thank you so much in advance and thank you for your patient if you make it to here,

Regards,

Alejandro

I lost my passwords & logins when FF suggested I refresh!, which I did. No errors, Does it keep a backup copy somewhere? Bookmarks are still there,..>!

WIN 7 PRO, FF 95.0, I am a techie, but I can't SYNCH either from another networked computer!

Pls Help

Hello,

Today I got a notification that wanted me to reset my profile for security reasons. I didn't know this change would require me to reset my password and that I would lose everything on my account. Is there a way to retrieve my account settings, such as bookmarks? Thanks.

Hi,

Each time i start firefox on my laptop and syncing firefox, it shows a different location than my actual place that i am logging in(different country) . I was at the location roughly ten months ago.

I have two PC's linked via Sync. However, one computer, "Boomie" does everything I want, ie, I go to the website, and Firefox has remembered my login info, and it's been entered into the box and all I need to do is enter my password. On the other computer, "Littleman", the one I am typing this from, whatever website I go to, all my login info is blank and I need to choose from the saved Logins and Passwords. The Logins should already be there. These two computers are supposedly synced up. However, I dare not do anything l'est I make my other computer, "Boomie" start misbehaving like this computer does.

For example, if I login to Amazon from "Boomie" my login name is usually there, and then I can choose the Password from the saved Logins and Passwords. However, nothing is there.

Some websites I use have triple security on them, so that data should be entered into the boxes for me to type in my 3rd password. But I am forced to choose from the list of saved Logins and Passwords.

The question is, how do I make "Littleman" stop having me choose my login name every time I go to a frequently visited website ?

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I don't receive it. I try everything the support page says to no avail. Any help would be greatly appreciated. Email address is ... @charter.net. Thans Dave

I read the recovery key instructions, they are not clear. I now assume that you're supposed to put the recovery key into the first field instead of a new password?

Anyway, my password is now reset, and I've lsot everything

I still have the old recovery key, is that in any way useful or am I completely and utterly fucked?

Good morning,

I ended up having to get a new cell phone. I reinstalled Firefox beta and sync'd everything but none of my collections speared. I uninstalled / reinstalled a couple times but I cannot get my collections to sync. How are these sync'd to my new phone? If it was merely a few I'd start over but the number is more substantial.

Thank you!

Jeff

I want to sync my desktop and mobile login lists. I have Firefox 95.2.0 (2012-12-16) on my phone. And I have 95.0.2 on my desktop. Everything on mobile marked to synchronize. I've even manually clicked "sync"... Phone says everything was uploaded. But nothing is in the list on the desktop. When I tries to add a "new device" in preferences on desktop, I expect it to give me QR code. But it gives me instantly "Synchronization failed" instead. I'm tired to open list on phone and then type everything in on desktop. How can I fix the issue?

'Hello, I am wondering how i can get my shortcuts and shortcut icons to be the same on my imac as they are on my mac air during sync? bold text

I gave hubby my Win 10 computer when I went to a Win 10 laptop. I signed in on his computer with his Firefox account and it synced all of my work bookmarks into his account. Crikey! How can two different computers with two different FF accounts sync automatically?? I tried everything including deleting user data for it then I formatted his hard drive and installed fresh Windows 10 and fresh FF and created a new login for him with new email address and it STILL synced to mine... all of my work project bookmarks are on his computer and his on mine. Mega blessings to whoever can help me fix this!

i can't sync data from old account, anyone have this problem?

(I changed computers, and I logged into my account on the new computer, but there is absolutely no data that I have synced before)

I have a problem with the Firefox sync browser You have downloaded a fresh copy of Windows and registered the account again on Firefox in order to sync previous data. No previous data was fetched. What is the solution to that? How do I access a previous sync on the Firefox website?

Please reply with help, thanks respectfully