Φόρουμ υποστήριξης - Firefox

Hi, not sure what I'm doing wrong, but my logins and passwords simply will not synch between devices. I principally use a desktop Win10 machine, and an iOS version of Firefox. Have double-checked settings on both devices, tried forcing a manual sync from each to the other, all to no avail. Any ideas on what I need to do differently? TIA.

After logging in to my Firefox account, I am unable to sync or sign out.

When I manually try syncing it just spins forever without doing anything. When I sign out and and confirm, nothing happens. I have tried restarting my machine and Firefox multiple times but the issue persists. This is very strange.

Windows 10 Firefox 89.02

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, and my old laptop had been "tweaked" with some Mozilla extensions (?) to address this, and I wanted to get the same on my new laptop. So I opened the application menu - the 3 horizontal bar icon, top right. First thing at the top, it asks me to sign in. Honestly, I don't think I ever did this. So I used one of the many secondary email addresses I use for this type of thing, put in a password, and created an account. Up popped a screen saying, "This Firefox is connected". Then down below, it said, "Sign in to Firefox on another device to complete set-up". Ugh, really? Ok, fire up the old laptop and open up Firefox and sign in using the same email and password. Here's where I get lost - up pops a screen that says, "Connect another device". Then down below it says, "Open the code scanner on your Firefox app and show code when ready." And there's a "Show Code" button down below this. But I'm hesitant to press it, because I don't know what my code scanner is, I don't have a flatbed scanner (if that's what they're talking about), my phone is broken (part of the reason I have a new laptop today), and I don't see any Firefox apps called "code scanner", and nothing in the help community that I can find about code scanning. So what the hell? I can't be the only person who's gone down this rabbit hole...

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

I normally use Firefox Beta. Ever since upgrading to v92 the option to Send Tab to Device has been missing when I right-click on a tab. I've downloaded other versions of Firefox and the issue seems to follow me out of Beta and into the regular release. I've seen other people having issues with syncing and sending tabs between devices as of late, but no one seemed to be completely missing the option to do so.

Hi, i'm using Firefox Sync and therefore FF asks for primary password on every startup. The delay until it asks for the password is annoying. e.g. already typing into my favorite search engine when i look up and see the seach term is typed into the password field because of the delayed, random popup.

I know there's a workaroud to pin Firefox Account site to speed things up, but this is a bad workaround. Why isn't it possible to change FF to ask for the password immediately when Sync is enabled. Can't be this hard.

P.S. Why isn't Chrome asking ever for a password, even if Sync and PW are stored?

pappl

I use Firefox on Linux/Mac/Windows - I like to sync my settings and addons as well as the default.

For some reason, Firefox does not like this and removes add-ons and settings ..

Does anyone know why it does hits and how I can tell Firefox to stop screwing with my sync settings.

Thanks in advance.

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same (NixOS, Linux).

I can successfully log-in and enable sync on the new laptop: it's possible for me to see the list of tabs from the other device, open and sync those tabs, but other things are not synced or synced partially.

For example: of the 30+ passwords on the old device, only 15 are present in the new device; no theme or extension is synced, bookmarks seems to be properly synced.

I don't know where to get more info about the sync (besides the about:sync-log page, which shows no logs), so I can't really tell what's going on. Indeed, nothing changes if I press the "Sync now" button.

I also tried refreshing firefox or creating a new profile from scratch and sync that again, but to no avail. Do you have any suggestion? Thanks

I got a new Mac Pro desktop (not new, but new to me, 2010 model), promptly Downloaded Firefox, signed in, tried to find where to Import all the Bookmarks that I've saved on my MacBook (over the last 6 years, hundreds on bookmarks; including about 30 that I use daily for work) ... COULD NOT FIND THIS AS AN OPTION ANYWHERE!!!! Went to the settings page... Went to Sync Tab... Hit Sync Now... NOW ALL OF MY BOOKMARKS THAT WERE ON MY MacBook have been Deleted & replaced with the only 2 Bookmarks saved on my 'new' MacPro!!!!!!!!!!!!!!! IT WENT THE WRONG WAY!!!!!!!! How can I get all my BOOKMARKS back and have them on both computers????? SOOOOOOOO FRUSTRATED RIGHT NOW! PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!! I had all my Bookmarks organized neatly into folders on the toolbar. THEY'RE ALL GONE NOW!

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who do I contact to either get my account deleted so I can start again, or get an account reset option set to my e-mail address? Ultimately none of my devices are logged in, and I cannot find my backup code.

The impression I have so far is that you have to sign in with another e-mail account (which is what I have done now), but this is not the e-mail account I want to use.

If Mozilla are storing my name and contact details for the sign in, would the best route be a formal request for deletion of personal data?

Thanks

hello to support team

i bought a new laptop and install firefox and connect to my account and sync but my data does not restore! my bookmarks,passwords, extensions and ....

what should i do?

please help me i need my data

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They will also be synced, but then they would loose their connection with the other ones. The sync should be that when I would simply log into the browser that it would automatically sync using the login information the same easy way it is done in Chrome. I have kept using Chrome, because of the fact that the sync is able to work across all devices simply by logging in for the sync to work & it will work properly to where all of the browsers that would be logged in would be synced, no issues whatsoever. How can I actually login to the sync on everything with there not being any issues of any kind across all devices?

Hi there, My good friend, just came across a problem as he forgot his firefox account password, this is being sent from my account as he has forgotten his password, is there any way that he can change his password without all of his existing passwords saved by firefox being deleted? Thank you.