Φόρουμ υποστήριξης - Firefox

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on?

I've used Dashlane for years without problem. I'm on Firefox 105.0.1 and OS Monterey 12.4

I received an unknown sign in on my Firefox account from a different city from Chrome nonetheless.

Is there any way I can check if my saved passwords were accessed from within my Firefox browser? Unfortunately, there's a lot of passwords which I need to now go through and change passwords to.. ugh

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an option that takes that away easily.

I don't think it is any of my extensions causing this, and I don't think it's an option in Firefox to remove the scroll bar.

Please help if possible! It doesn't disappear even when I'm watching videos on fullscreen.

Thank you.

When I try to play Netflix from my Macbook and onto to my smart TV via my Apple TV device, I find that I can hear the sound but cannot see any picture. The set-up used to work fine until I up-dated to the latest version of the Firefox browser and then the picture disappeared. I have a second Macbook on which I'm running an older version of Firefox (from April'22) and this is still working fine with Netflix/Apple TV connection etc., i.e. picture and sound working well. Has anyone else had this issue.

Btw, I can have both picture and sound on my Macbook screen if I don't connect to Apple TV even when using the latest Firefox version!

Hi,

I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed since then.

In the Firefox account settings it says: "Access your account if you can’t log in to your primary email."

But if I try to "Make primary" my secondary email it asks for a confirmation code from the primary email which I don't have access.

If I want to remove my secondary email in order to use it to create another account, it asks for a confirmation code.

If I want to delete the account, it asks for a confirmation code.

It's hard to understand what the use of a secondary email if it can't be used when needed.

What are my option to be able to use my personal email (secondary email of an existing account). Doesn't matter if I have to recreate an account but my personal email is locked to that account.

PS: I have access to the Firefox account but can't access the primary email.

Regards,

Hi Mozilla Team

i have formatted my laptop and reinstalled Firefox and when i logged in with my Firefox account , it didn't restore my saved data automatically ( bookmarks , passwords....etc ) i tried to restore the the data manually , and i accidentally restored a different a different google account on my current Firefox account so now 1 - i can't remove the current data i have on the Firefox account 2 - i need to know if i can restore data that i have saved several months ago , coz i reinstalled Firefox before after formatting and i didn't have any problem in the past with that

Thank You

You used to be able to "Paste and Match Style" by either right-clicking and selecting "Paste and Match Style" or by pressing cmd+shift+v. This seems to have gone away in recent versions. I don't use it too often, so I'm not 100% sure when this change was made, but it is not there in the latest version. This is essentially required when pasting from certain apps into a rich text editor on a website. OneNote, for example, requires this. Now if I want to copy something from OneNote into a rich text editor (like a GitHub issue or Stackoverflow answer) in Firefox, I have to first paste it into a text editor and then copy again to paste it in the browser.

I'm attaching two screenshots one of the context menu when pasting into the body of a GitHub issue in Firefox from OneNote and another of the context menu while doing the same thing in Chrome.

Is this expected? It seems odd to remove the feature when it makes working between other widely-used apps difficult.

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Since updating to 111.0 my Firefox browser crashes. I can open it up, and select a site, but when I select things within the site it crashes. I tried uninstalling and reinstalling it but still the same issue. This problem never happend before the 111.0 update. This is on a MacBook Pro w/Monterey OS, M1 chip.

bp-dc3fe0f0-01ab-4ff9-a7fe-aa5740230315 3/14/23, 6:08 PM View bp-f480698a-6dcf-4189-afdd-9a4c80230316 3/16/23, 7:19 AM View bp-9b123c05-0b89-4719-b537-5ad9e0230316 3/16/23, 7:19 AM View bp-55fb26d7-d1e3-4310-be13-2bfdc0230316 3/16/23, 7:19 AM View bp-37f84011-3e3c-4e9a-b61b-08f710230316

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

A few of my extensions are not showing up in my toolbar at the left top of the window -- specifically, my Evernote extension. It is turned ON in my "Settings" area, but not showing up in the toolbar.

This is a Mac Studio, 2022.

I also have two other Macbook Pros. The extensions show up on my Firefox browsers there.

Thank you Polly

Please let me know what I can do to make Firefox more functional on my Mac. If I keep having to uninstall and reinstall every few weeks, I'm going to have to use a different browser.

I've noticed on a few websites that when I click on "login with Facebook" to log into the website in question, nothing happens. I have turned Enhanced Tracking Protection to "off," and I've cleared cookies on the site. I am using Firefox version 90.0.2

Someone else had this question a three years ago, but that was archived and the protection interface for this version of Firefox has changed, so I appreciate help anyone may be able to offer.

Dear Firefox Community

I’m a Mac user. I’ve been a happy Firefox user for about eight years or more, with few problems. The only main one has been the refusal of Firefox to update automatically, even though I’ve ticked the box in preferences for this to happen so I always have to update by restarting Firefox manually and downloading it again.

I’m currently using Firefox 78.8.0esr. It needs updating, and I’ve tried about six or seven times over the last 6 weeks (most recently to Firefox 90.0.2dmg). Every time I do this, however, Firefox loses memory of me - and all my bookmarks (you’ll understand that after eight years there are a few hundred of these) disappear. I’ve copied them in in various ways (most recently by importing my Firefox bookmarks from 78.8.0 into Safari and then into Firefox 90 - and it works for about 12 hours or so, but then on the second or third time I open it reverts to the bookmarkless screen as if I’m a completely new user (with a really irritating picture of Soraya who is a Firefox fan and presumably is exempt the kind of problems I’m having).

Can you explain what is happening please, and how I can overcome this?

Thanks,

Steve Charters

edited email from public and search/spam bots view as this is a public community forum. Also moved this thread from iOS section (for iPhones/iPad) to desktop Firefox section as you are using a Mac.