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Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (διαβάστε περισσότερα)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Ερώτηση από Deborah Lief 2 εβδομάδες πριν

Απάντηση από TyDraniu 2 εβδομάδες πριν

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Choppy 4K YouTube playback

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderland… (διαβάστε περισσότερα)

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

Ερώτηση από Federico Barutto 1 μήνα πριν

Απάντηση από zeroknight 1 μήνα πριν

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (διαβάστε περισσότερα)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Ερώτηση από FirefoxUser73 2 μήνες πριν

Τελευταία απάντηση από zeroknight 2 μήνες πριν

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Can't open a local file because file handling removes colon from the file path.

Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox… (διαβάστε περισσότερα)

Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox version (v122.0) the second colon from the link is for some reason removed, resulting in a path like this: openwith://C/path/to/file. This is a problem because the path it now tries to open doesn't exist. Is this a deliberate feature in the new Firefox version or is it a bug? If it is a bug will it be fixed? It still works fine in v121.0.

Ερώτηση από Hermit 2 μήνες πριν

Απάντηση από zeroknight 2 μήνες πριν

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Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (διαβάστε περισσότερα)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Ερώτηση από Sean Thomas 3 εβδομάδες πριν

Απάντηση από Sean Thomas 3 εβδομάδες πριν

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Can't Copy to clipboard anymore

Since a couple days ago I cannot Copy anything in Firefox. Be it with CTRL+C or RightClick>copy. I can paste juste fine, and it works on any other app and browser I ow… (διαβάστε περισσότερα)

Since a couple days ago I cannot Copy anything in Firefox. Be it with CTRL+C or RightClick>copy. I can paste juste fine, and it works on any other app and browser I own. I tried to restart in safe mode (no add-on) but the issue persists. I ended up resetting firefox and it solved the issue... For a couple hours.. then it came back and I can't copy anymore. I did check that I was using the latest version of Firefox windows. I only have two add-ons, but since in safe mode it still doesn't work I'm not sure it's related to that. I also checked that Firefox was allowed in the firewall (I don't know why that would help but a forum said to check that).

Thank you for your assistance:)

Ερώτηση από tristan.riviere 5 μήνες πριν

Απάντηση από tristan.riviere 5 μήνες πριν

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Elements in Firefox UI and on webpages appear boxy on Firefox for ARM (Windows)

Heyo, A bit of a weird bug.. Some elements of Firefox's UI, and even elements on webpages that are supposed to be boxes with rounded corners (or squircles) appear with … (διαβάστε περισσότερα)

Heyo,

A bit of a weird bug..

Some elements of Firefox's UI, and even elements on webpages that are supposed to be boxes with rounded corners (or squircles) appear with straight rectangular edges.

Furthermore, when hovering over content sometimes, the shading seems to be quite off.

I've attached a couple screenshots to elaborate on this..

Ερώτηση από Abisha 6 μήνες πριν

Τελευταία απάντηση από Abisha 6 μήνες πριν

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Unintended muting

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Logi… (διαβάστε περισσότερα)

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Login to website #1 [CNN live] and view/listen...Open anything else; CNN mutes] (Note- This happens in both Firefox and Chrome) Any ideas/suggestions for how to avoid this behavior? Thank you, Ron

Ερώτηση από ronbar59 3 μήνες πριν

Απάντηση από zeroknight 3 μήνες πριν

Why does Firefox choke and hang with wetransfer?

Why does Firefox hang when using wetranfer.com for large files? What? You don't want to get along with everybody? … (διαβάστε περισσότερα)

Why does Firefox hang when using wetranfer.com for large files? What? You don't want to get along with everybody?

Ερώτηση από denniswerskine 2 μήνες πριν

Τελευταία απάντηση από zeroknight 2 μήνες πριν

CCTV camera on Firefox

I try to see pictures from CCTV camera by IP adress. After log in I see massage that pligin file is not awailable and it is nesessery to download this file. After downloa… (διαβάστε περισσότερα)

I try to see pictures from CCTV camera by IP adress. After log in I see massage that pligin file is not awailable and it is nesessery to download this file. After download file vplugin.exe, I install the software restart the browser and still have massage about plugin file. Did you ever met such problem before?

Ερώτηση από wiktor.szylejko 5 μήνες πριν

Τελευταία απάντηση από cor-el 5 μήνες πριν

Lame game

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin s… (διαβάστε περισσότερα)

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

Ερώτηση από wisemagic1 2 μήνες πριν

Τελευταία απάντηση από zeroknight 2 μήνες πριν

"About Firefox" box shows error message "Failed to check for updates".

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being pr… (διαβάστε περισσότερα)

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being prompted that an update was available. I went to "About Firefox" and saw the error message "Failed to check for updates". Please help. Thanks.

Ερώτηση από WILLIAM RAMIREZ 1 μήνα πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

Browser not working on facebook games.

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and the… (διαβάστε περισσότερα)

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and they are able to play the games. Why can I not play on Firefox?

Ερώτηση από TeddyBears 1 μήνα πριν

Τελευταία απάντηση από TeddyBears 1 μήνα πριν

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Firefox 116.0.1 for OSX, tabs keep crashing

Hi, After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm … (διαβάστε περισσότερα)

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

Ερώτηση από frakie 4 μήνες πριν

Απάντηση από frakie 4 μήνες πριν

Firefox using incredible amounts of memory

Hello I have been using Firefox ESR for a while in linux debian 12 and I have noticed it using up to 1gb system memory with only one youtube video open!!!!!! This is cr… (διαβάστε περισσότερα)

Hello

I have been using Firefox ESR for a while in linux debian 12 and I have noticed it using up to 1gb system memory with only one youtube video open!!!!!!

This is crazy and in system about:performance the memory being used is shown to be only 200 megabytes.

What is going on? Why does Firefox need so much memory. I am starting to think you guys want linux users to witch to chrome or vivaldi....

Ερώτηση από ramon1 5 μήνες πριν

Τελευταία απάντηση από cor-el 5 μήνες πριν

Browser lagging and freezing

The last update forced itself onto my laptop and since then my browser has been lagging and freezing constantly. For example, when I click to refresh a page it will take… (διαβάστε περισσότερα)

The last update forced itself onto my laptop and since then my browser has been lagging and freezing constantly. For example, when I click to refresh a page it will take at least 30 seconds before it even starts loading the page again and then it still takes it a minute for the whole page.

Ερώτηση από laurenashl 2 μήνες πριν

Τελευταία απάντηση από zeroknight 2 μήνες πριν

Firefox does not play videos on after Ubuntu upgrade

A few days ago Ubuntu (22.04 LTS) showed me a message saying I can upgrade my OS (or something along those lines). I click on agree (any button that would let me proceed)… (διαβάστε περισσότερα)

A few days ago Ubuntu (22.04 LTS) showed me a message saying I can upgrade my OS (or something along those lines). I click on agree (any button that would let me proceed) and the upgrade took place (without restarting). Along with the upgrade Firefox was also updated to its latest version at the time (119.0). Since then, videos on Twitter play but without sound. On some other websites also none of the videos play. On YouTube, Firefox shows me a message saying "To play video, you may need to install the required video codecs" but the videos play fine; I haven't tried other websites but I assume all would have some issues. Google Chrome however doesn't have this issue and all videos play without any issues.

Note that I have not restarted my computer since the upgrade. I doubt this could be an issue but please let me know if you think this could be the issue.

I did the followings and restarted Firefox but none have worked so far for Twitter and some other random websites that I come across, but they resolved the issue for YouTube and now YouTube videos play, although I still get that codec message at the top of the tab:

sudo apt-get install ffmpeg sudo apt install ubuntu-restricted-extras sudo apt install libavcodec-extra

Someone told me this is because the default Firefox on Ubuntu 22 comes as a snap package and I should install the APT package manually instead so that it works. I prefer not to do this because I have lots of tabs open and have manually changed lots of the settings (including in about:config) that I want to preserve. I would also like to preserve the history of visited websites and keep the current cookies (don't really want to keep entering username/password on the same websites again). So the best way for me is to fix the issue for the default Firefox on Ubuntu 22.

Could you help me figure out what I should do to fix this issue?

Ερώτηση από Warrior 5 μήνες πριν

Τελευταία απάντηση από zeroknight 5 μήνες πριν

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Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (διαβάστε περισσότερα)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Ερώτηση από Julie 4 μήνες πριν

Απάντηση από Terry 4 μήνες πριν

Suddenly missing icon shortcuts on new tab page.

I just noticed today that my New Tab Page is now displaying an old set of icons (are they called bookmarks?) It might be associated with the recent update to v121, but I … (διαβάστε περισσότερα)

I just noticed today that my New Tab Page is now displaying an old set of icons (are they called bookmarks?) It might be associated with the recent update to v121, but I have lost several newer pinned icons. The display today is shown in the attached image, and I have drawn a red diagonal through icons that have not appeared on my New Tab Page for some time. I don't have a list or image of the recent ones that are gone missing.

I'm sure I'll eventually find and replace the ones that I lost, but this is just embarrassing for FF, which I use for just about everything.

If there's a way to revert, I'd like to know.

Ερώτηση από MyUsernameHere 3 μήνες πριν

Τελευταία απάντηση από cor-el 3 μήνες πριν