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Another user account is using my email as a secondary email.

Hello, I currently am using my old email as my account [email address]. When I try to add in my current email [email address], I get an error message saying it is being… (διαβάστε περισσότερα)

Hello,

I currently am using my old email as my account [email address]. When I try to add in my current email [email address], I get an error message saying it is being used by another user.

If I try to log in with my current email, [email address] it says you must log in with the primary email.

How do I find out what the primary email is for the other account ? I suspect it was an old account used by me at some point in time.

In essence, what I would like to do is make my primary account my current email of [email address] and remove the [email address] all together.

At some point in time, I would like to delete the [email address] domain altogether since I own it.

Thanks for your help,

-- Donnie

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Secondary Email Issue

My choice for a secondary email is taken according to your program but I own it. I must have created a different Firefox account in the past which I don't use anymore. Ho… (διαβάστε περισσότερα)

My choice for a secondary email is taken according to your program but I own it. I must have created a different Firefox account in the past which I don't use anymore. How can I free up that email address? [redacted from public] @gmail.com

Ανοικτό 1

I cannot update my payment method because you redirect me to paypal where I don't have an account anymore.

I cannot update my payment method because you redirect me to paypal (former payment method) where I don't have an account anymore. There are no other options... Best reg… (διαβάστε περισσότερα)

I cannot update my payment method because you redirect me to paypal (former payment method) where I don't have an account anymore. There are no other options... Best regards, Philipp

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how can I change my email after losing access because of hacker attack

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in o… (διαβάστε περισσότερα)

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in order to continue to use my firefox account?

Thanks for any help Inke

Ανοικτό 1 20

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password? Thank you for your time an… (διαβάστε περισσότερα)

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Thank you for your time and very kind attention.

Επιλύθηκε 4 80

Change Primary Mail

Hello, I have a problem verifying a secondary email address for my Mozilla Account. Whenever I click "Send verification code", the website confirms that the code has been… (διαβάστε περισσότερα)

Hello,

I have a problem verifying a secondary email address for my Mozilla Account.

Whenever I click "Send verification code", the website confirms that the code has been sent, but I never receive any email.

I have already ruled out the usual causes:

The mailbox is working correctly. I receive emails from other senders without any problems. I checked the Inbox, Spam and Junk folders. I waited for more than 30 minutes and tried multiple times. I tested with different browsers and private browsing mode.

Most importantly, I tested two completely different email providers:

[email removed to protect user's privacy] (STRATO) [email removed to protect user's privacy] (Telekom Germany)

The verification email is not delivered to either address.

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change email on mozilla account for [email-removed]@indiana.edu

My email system was [email-removed]@indiana.edu and they changed it to [email-removed]@iu.edu. I can no longer receive email at the @indiana.edu account and I would like … (διαβάστε περισσότερα)

My email system was [email-removed]@indiana.edu and they changed it to [email-removed]@iu.edu. I can no longer receive email at the @indiana.edu account and I would like to migrate the bookmarks and other data like credit card info to my new Mozilla at [email-removed]@iu.edu. How can I do that when I cannot access the code being emailed to [email-removed]@indiana.edu?

- moderator's note: e:mail removed to protect user's privacy

Ανοικτό 1 70

how do I change accounts.

How do I change accounts from [email removed] to [email removed], this being my address now. Moderators note: I removed your emails to protect your privacy as this is a p… (διαβάστε περισσότερα)

How do I change accounts from [email removed] to [email removed], this being my address now.

Moderators note: I removed your emails to protect your privacy as this is a public forum

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Primary account email deleted

I set up my Mozilla account, with its pirmary and secondary emails, before deleting my primary email To switch my secondary email to my primary email, I'd need to receive… (διαβάστε περισσότερα)

I set up my Mozilla account, with its pirmary and secondary emails, before deleting my primary email To switch my secondary email to my primary email, I'd need to receive a code on my primary email, which has been deleted.

Ανοικτό 1 70

I am trying to change my Firefox account to a new computer, but am unable to do so because it is tied to an old roadrunner account to which I am no longer subscribed.

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, ba… (διαβάστε περισσότερα)

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, banking, bookmarks attached which I need. Please help.

Ανοικτό 1 50

How to create a new email address, if you cannot reach the old one anymore?

I cannot change to another (new) email address, because the old mail address is not accessible anymore, but the new one collides with some other ... What can I do? … (διαβάστε περισσότερα)

I cannot change to another (new) email address, because the old mail address is not accessible anymore, but the new one collides with some other ... What can I do?

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need to change email

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone … (διαβάστε περισσότερα)

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone and desktop. I have backup authentication codes if that helps. Codes are getting sent to my hacked email which i dont have access to.

Αρχειοθετήθηκε 1 110