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Firefox is misidentifying my Windows OS as Windows 10. I have upgraded to Windows 11 quite some time ago. Why is Firefox not seeing this?

Firefox is misidentifying my Windows OS as Windows 10. I have upgraded to Windows 11 quite some time ago. Why is Firefox not seeing this and does it matter?

Ερώτηση από Bruce 15 ώρες πριν

Τελευταία απάντηση από James 15 ώρες πριν

My computer saving the tabs when I turn it off and then on again.

Hi I used to have my tabs on the computer when I turned it back on and now I don't. I also cannot find how to set the computer to do this. Can I get some assistance on … (διαβάστε περισσότερα)

Hi I used to have my tabs on the computer when I turned it back on and now I don't. I also cannot find how to set the computer to do this. Can I get some assistance on this matter. Please email me with the instructions at [edited email from public community support forum] / Thank you. Sherril

Ερώτηση από shergenius8 3 ημέρες πριν

Pressing Printscreen Opens a New Window

Hello there I'm running version 146.0.1 (64 bit) on a Windows 10 machine, and I've found that trying to use printscreen now opens Firefox. I cannot discern why, if it's … (διαβάστε περισσότερα)

Hello there

I'm running version 146.0.1 (64 bit) on a Windows 10 machine, and I've found that trying to use printscreen now opens Firefox. I cannot discern why, if it's a Windows setting or a keyboard issue or anything else

things I've tried:

- Disabling every extension - Disabling AMD Radeon - Disabling ShareX (My normal screenshot program) - Factory resetting my Keychron Q6 Max (in case there's some weird macro that got set up)

Any ideas? This might not be a firefox issue, but I figured I'd ask here. Thank you

Ερώτηση από chumbytheenchilada 1 εβδομάδα πριν

Τελευταία απάντηση από dessertdish 1 εβδομάδα πριν

Firefox lag when dragging

Basically when I drag my Firefox it has a HUGE delay I will put in a video so you can see. I can't upload videos so ill paste in a medal.tv link if you can watch it. ht… (διαβάστε περισσότερα)

Basically when I drag my Firefox it has a HUGE delay I will put in a video so you can see. I can't upload videos so ill paste in a medal.tv link if you can watch it.


https://medal.tv/games/screen-capture/clips/lQq4C66iSht0j3pZd?invite=cr-MSx0U0osMzE0Nzk4Njc1&v=30

Ερώτηση από core 1 εβδομάδα πριν

Mozilla VPN Protocol

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but … (διαβάστε περισσότερα)

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but I can't find how to change the protocol like every other VPN service allows. How do I change the VPN protocol? There is strangely no article already on this site for this common problem.

Ερώτηση από bmrlaptop88489 2 εβδομάδες πριν

Τελευταία απάντηση από Paul 2 εβδομάδες πριν

Firefox is freezing on Macbook

Hiya. So if I download an attached file on gmail using Firefox... it crashes. If I open up a new tab on Firefox... it crashes. It only started this week. I'm using 12.7… (διαβάστε περισσότερα)

Hiya.

So if I download an attached file on gmail using Firefox... it crashes. If I open up a new tab on Firefox... it crashes. It only started this week.

I'm using 12.7.6 and I really don't want to go back to Chrome, so I hope you can help.

The macbook completely freezes apart from the mouse pointer which moves, but cannot open a thing. Every time I have to turn the macbook off to restart it.

I tried uninstalling and reinstalling the latest version.

Best, Mike

Ερώτηση από flugelbinder01 1 μήνα πριν

Τελευταία απάντηση από Paul 3 εβδομάδες πριν

Malwarebytes (MB) is saying I need to put MB on Firefox.

MB is telling me to put MB on Firefox! BUT, I already have MB on Firefox. Can you help me. Thank you, Tom Klima [edited email from public forum] … (διαβάστε περισσότερα)

MB is telling me to put MB on Firefox! BUT, I already have MB on Firefox. Can you help me.

Thank you,

Tom Klima [edited email from public forum]

Ερώτηση από tkrk 1 μήνα πριν

Τελευταία απάντηση από arraudah214 3 εβδομάδες πριν

Windows 11 + Multi-Display - Phantom Windows on Taskbar

Hi. According to my observations, only Mozilla Firefox and Adobe Reader have this problem so far. Windows 11 + Multi-Monitoring Windows 10 have this Bug not ! Open… (διαβάστε περισσότερα)

Hi. According to my observations, only Mozilla Firefox and Adobe Reader have this problem so far.

Windows 11 + Multi-Monitoring Windows 10 have this Bug not !

Open Firefox, drag the window to the second or third monitor, and suddenly there is another hidden Firefox window on the taskbar of that display. If you move Firefox back to the main monitor, it disappears again. Or you can close Firefox and restart it on the desired monitor.

This is an annoying little bug, and I don't understand why Microsoft or Mozilla haven't fixed it yet. It's easy to reproduce and has obviously been around for a while. Since it only affects the two programs mentioned above so far, an MS update will probably not fix it; instead, the developers at Mozilla and Adobe need to address it.

Here the Same Topic in Adobe Forum. No bug fix to date

https://community.adobe.com/t5/acrobat-discussions/taskbar-phantom-window-when-using-multiple-monitors/td-p/14390169

I hope you release a bug fix soon... but since that hasn't happened yet, I'm afraid it will take a while... I'm surprised, because I'm sure many people are experiencing this annoying problem, and in my opinion it's not a big challenge for your developers.


@Mozilla Please Fix this Bug. I know Windows 11 is not better than Windows 10 but Supports End and many Users and Customers used in Future this OS and if you don't want to lose any more market share, it's important to fix this minor bug for ordinary users too. Thanks ;-)

Ερώτηση από L3x1 2 μήνες πριν

Τελευταία απάντηση από L3x1 1 μήνα πριν

Cannot access some websites since Win11 updated to 25H2

Evil Corp (aka Microsoft) updated my Windows 11 PC from 24H2 to 25H2 and now I cannot access quite a few websites (i.e. Amazon, Bank!, etc.) and some take a long time to … (διαβάστε περισσότερα)

Evil Corp (aka Microsoft) updated my Windows 11 PC from 24H2 to 25H2 and now I cannot access quite a few websites (i.e. Amazon, Bank!, etc.) and some take a long time to load (surprisingly, my Firefox Home page...Google...also takes a while to load) . I searched the internet and found many so called fixes and most are very complicated and many contradict others. A lot of them say to disable DNS and reset network stack (using the command prompt) which I do not know how to do even though I worked in the tech business for 40 yrs (mainly data networking)...I retired 20 yrs ago...so I'm old...so I'm not as savvy with computers as I used to be. I tried changing a few Firefox settings, but nothing worked, so I changed them back to the original settings that worked before the update. If someone could give me detailed (and hopefully simple) instructions to resolve this issue, I would greatly appreciate it. I'm am in a bind, so a timely response would be great. Thanks so much, Steve

Ερώτηση από Steve 1 μήνα πριν

Τελευταία απάντηση από Steve 1 μήνα πριν

Firefox is having trouble "finding that site" for some sites I've used for years.

i have a firefox account on my old windows 10 computer. Firefox is having trouble "finding that site" for some sites I've used for years. I've checked internet settings i… (διαβάστε περισσότερα)

i have a firefox account on my old windows 10 computer. Firefox is having trouble "finding that site" for some sites I've used for years. I've checked internet settings in Firefox, reset my WIFI router, etc. with no response for connectivity. But I really guess I don't know what or where to check... Thought it was a VPN setting, not fixed. What should I try to find and correct my problem?? Ray ([edited email from public forum])

Ερώτηση από raygene3 1 μήνα πριν

Do some website owners (banks, credit cards, even Social Security) HATE Firefox? More and more websites I have to switch to Edge to use.

Social Security just stopped me from downloading my 2026 COLA on Firefox with an error 400 (bad request), but I was able to do it on Edge. More and more websites, partic… (διαβάστε περισσότερα)

Social Security just stopped me from downloading my 2026 COLA on Firefox with an error 400 (bad request), but I was able to do it on Edge. More and more websites, particularly financial and government websites, work with Edge but not Firefox. And when I call their customer services, their first response is "try another browser!" Why do they hate Firefox?

If someone wants me to walk them through an example of the problem(s), I can do that when I pull statements or pay bills on those websites. The worst example is Synchrony Bank, which runs several credit cards I use. You may contact me by email at [email removed]@att.net (put FIREFOX PROBLEM in the title so I don't miss it).

I also have Mozilla VPN, and some things only work when I turn off the VPN, so that may be compounding the incompatibility. Although I am in Eugene (OR), the closest location for my VPN is Seattle.

Ερώτηση από Allan and Gayle Richardson 1 μήνα πριν

  • Αρχειοθετήθηκε

comments not showing

When I try to load "Comments" I get this message: Failed loading comments! Please try again... Trying again doesn't help. This is a fairly recent problem Thanks for y… (διαβάστε περισσότερα)

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

Ερώτηση από rsi79 6 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

Do not receive mail from gmail.com senders

I am not able to receive mail from a user sending me mail from a gmail.com account. I have communicated with my ISP Optonline.net and they state the there mail process "… (διαβάστε περισσότερα)

I am not able to receive mail from a user sending me mail from a gmail.com account. I have communicated with my ISP Optonline.net and they state the there mail process "checks out" and the issue could be the browser I am using, Firefox. The last email I have from a gmail.com sender was 8/28/2025. I have asked two different gmail users the send me mail and have not received any of them. I have cleared the Firefox cache but that did not correct the issue. I come to you to figure this issue out and hopefully solve it. Thank you Richard Everett [email removed]@optonline.net [phone number removed]

Ερώτηση από rtebge 1 μήνα πριν

Τελευταία απάντηση από rtebge 1 μήνα πριν

  • Επιλύθηκε

Firefox' build-in translator

Near Firefox. Why does Firefox's built-in translator always write “Near” in front of all opening sentences? It's very annoying to look at. Have you considered using AI? D… (διαβάστε περισσότερα)

Near Firefox. Why does Firefox's built-in translator always write “Near” in front of all opening sentences? It's very annoying to look at. Have you considered using AI? DeepL is great for translating. It translates not only the words, but also the culture.

[edited email from community support forum]

Ερώτηση από Mig 1 μήνα πριν

Απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν