...when I open Amazon Prime video nothing works on the page ... it freezes ... cannot close (x out) ... need to force close using CCleaner program. Other open Firefox pa… (διαβάστε περισσότερα)
...when I open Amazon Prime video nothing works on the page ... it freezes ... cannot close (x out) ... need to force close using CCleaner program. Other open Firefox pages freeze at the same time ... Amazon chat was open in separate page and the chat page froze as well.
...the same with Netflix
...the same with video pages accessed by clicking on link in CNN news items
I do not get an error message ... just total freeze.
Neither Malwarebytes nor Norton think it is a virus.
Firefox has been my standard for years, but today an Amazon customer service rep suggested I try Chrome to access the Prime video site. CHROME WORKS. I therefore conclude there is a glitch in Firefox. Note that I clear all cookies after every internet session with the CCleaner program.
Why are my pages freezing? Can you suggest a fix?