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[Solved] Crash firefox. no Identifiant number

Hi, Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain. After the first lau… (διαβάστε περισσότερα)

Hi,

Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain.

After the first launch of firefox evrythings good, but after it become imposible to open the software. I try evrythings i can find on the firefox internet sites. delete cache, reinstall firefox, try others version...

i try to get the ID of the crash report in "%APPADATA%\Mozilla\Firefox\Crash Report\submitted" but the file name "submitted" doesn't appear. so, i sent you the message i could fing in the "events" file finded in "Crash Report".

I'm not sure if the informations a send you is the good one, so if you have any question, please ask them and if you needed tell me where to find more information which can be usefull.

Sorry for my english, i'm french, i try the make me understandable. I hope i succeeded.

Firefox version : 77.0.1

Thanks for your reading ! :D

Here the information :

https://gitlab.com/BertrandToffolon/FirefoxBug/-/blob/master/Bug

Ερώτηση από b.toffolon 2 μήνες πριν

Απάντηση από b.toffolon 2 μήνες πριν

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Firefox card failure

Hi there! My firefox suddenly stopped to show me pages. I don't know what's the reason of it, however it doesn't work either in a safe mode (without any additionals) or w… (διαβάστε περισσότερα)

Hi there!

My firefox suddenly stopped to show me pages. I don't know what's the reason of it, however it doesn't work either in a safe mode (without any additionals) or without it. Also it doesn't work on 2 different windows accounts with different browser settings. I can't do anything there, and when I run the browser I can see the page content for about 2 secs, and then suddenly it crashes. When I refresh it again, I can still see the content for only a short while and it breaks again (image in attachment shows it). I'll be thankful for any help with that problem. I've suspected it's some kind of virus but anti-virus program doesn't detect anything.

Ερώτηση από dominik.klej 2 μήνες πριν

Απάντηση από FredMcD 2 μήνες πριν

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Firefox crashes

クラッシュ ID: bp-b25a7c89-0f2d-4f8a-adc1-3531c0200218 PC;panasonicCF-SZ6 1)firefoxを起動するとクラッシュレポータが出て前に進まない、  セーフティで立ち上げて、リフレッシュはうまくいくが、クラッシュレポータに戻りループ状態 2)ESETを外してもクラッシュレポータが… (διαβάστε περισσότερα)

クラッシュ ID: bp-b25a7c89-0f2d-4f8a-adc1-3531c0200218 PC;panasonicCF-SZ6 1)firefoxを起動するとクラッシュレポータが出て前に進まない、  セーフティで立ち上げて、リフレッシュはうまくいくが、クラッシュレポータに戻りループ状態 2)ESETを外してもクラッシュレポータが必ず出て閉じて再起動しても必ずクラッシュレポータが出る 3)WIN10 を再起動しても同じ 4)再インスツールしても、その途中でクラッシュレポータが出て進まない 5)同期しているPC側の拡張機能、アドオンを外しても同じ 6)クローム、IE、edgeは快適

Ερώτηση από にしん御殿の魔法の杖 7 μήνες πριν

Απάντηση από FredMcD 7 μήνες πριν

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How to stop firefox from crashing every tab

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older… (διαβάστε περισσότερα)

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older version of firefox and got the same results. Now I'm back on the most up to date version and I can't seem to access any options or account features, ie nothing happens when I click on the bookmarks, account or menu buttons in the corner. I submitted the crash reports, but now it won't even take me to any page if I try to put a url or about:crashes in. It doesn't show the crash page either. What do I do???

Ερώτηση από lenstalkhru 7 μήνες πριν

Απάντηση από lenstalkhru 7 μήνες πριν

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Firefox crashes

Firefox crashes on opening with immediate werfault.exe. I upgraded from Win 7 to Win 10 32-bit with upgrade that preserved files & programs. Everything works but fire… (διαβάστε περισσότερα)

Firefox crashes on opening with immediate werfault.exe. I upgraded from Win 7 to Win 10 32-bit with upgrade that preserved files & programs. Everything works but firefox. I've tried uninstall/install, uninstall & extensive removal of all remaining mozilla/firefox files and cleaned registry with regedit all relevant instances of firefox. then reinstalled but still failed in the same way.

Ερώτηση από rebob7 8 μήνες πριν

Απάντηση από rebob7 8 μήνες πριν

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Mozilla Crash Reporter has been appearing intermittently and now cannot open Firefox at all

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the… (διαβάστε περισσότερα)

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the programme and installed the very latest version, but to no avail.

My crash ID isbp-cf98f93e-6ab7-4a52-bdf3-f0b940200110

Ερώτηση από MikeP. 8 μήνες πριν

Απάντηση από MikeP. 8 μήνες πριν

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Firefox tab crashes when opening Mozilla Support page, Youtube videos and others.

Good evening ! After reinstalling Windows 10 1809 properly on my computer (total reset), Firefox is unable to access some websites and content such as Mozilla Support pag… (διαβάστε περισσότερα)

Good evening !

After reinstalling Windows 10 1809 properly on my computer (total reset), Firefox is unable to access some websites and content such as Mozilla Support page or YouTube videos:

Some details :

- It does'nt happen with other web browsers (tested on Chrome, Edge and Opera). - Youtube homepage loads just fine, but the crash happens when I click on a video, no matter if I'm logged in or not. - Mozilla homepage works just fine, but support page is impossible to reach (I had to use Opera to write these lines) -I installed Microsoft Feature Pack (this one : https://www.microsoft.com/en-us/software-download/mediafeaturepack), but no improvement. - I tryed to reset the USERAGENT but it was already by default. - I tryed to reinstall Firefox, no improvement. - I have tryed with and without Adobe Flash, no difference, problem is still here.

Here you can see the 7 last error codes found in about:crashes

344c8a0b-7a38-4cd0-b3f7-8a6c3c1630ed 19e98c18-8d14-40d7-b660-351e6c7529e7 593cd913-14f3-4f1c-85c9-897709b2ff9b bc7f1c0e-26e3-47ac-b569-7c2bc6526001 3af8b757-f42d-4d26-bba0-540262e5db55 ed6bf7de-cf15-41c0-a6be-b483007eecd6 ca0b034e-ef1f-49d2-aec0-91d9ad9415d9

Here is a couplet of websites that are impossible to reach at all at the moment, but there should be more ... https://www.clubic.com/ https://www.gettyimages.fr/


My Windows is brand new and official, I have a tower system that works perfectly fine except for this problem, which is very weird, that's why I'm askig you some help !

Thanks for your precious help and for your time.

Guillaume

Ερώτηση από guiiza96 1 έτος πριν

Απάντηση από philipp 1 έτος πριν

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Firefox crashes

Firefox is constantly crashing when opening certain links or webpages. Example include opening the malwarebytes link from the article as well as trying to login to Adobe'… (διαβάστε περισσότερα)

Firefox is constantly crashing when opening certain links or webpages. Example include opening the malwarebytes link from the article as well as trying to login to Adobe's website. Graphics drivers are up to date, Win10 is up to date, Firefox is up to date. Safe mode still causes crashes, links are working on another pc but I just did a clean install so I'm not sure what the cause is.

be9c6515-357f-467c-b08e-99fcd1180205

Ερώτηση από Thurkinson 2 έτη πριν

Απάντηση από FredMcD 2 έτη πριν

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Firefox v 55.0 crashes my tabs upon loading a video

Alright, so first the story, then the specifics. Story: I updated to Firefox 55.0 a few weeks ago, presumably when it came out, as I had auto-updates enabled. Immediately… (διαβάστε περισσότερα)

Alright, so first the story, then the specifics.

Story: I updated to Firefox 55.0 a few weeks ago, presumably when it came out, as I had auto-updates enabled. Immediately after doing so, the large majority of videos would crash my tab. I'd get what I can only assume is the standard message of "Gah, My tab crashed!" etc. Anyways, I did some digging around, these forums and others, none of the solutions worked. I settled for the quick n dirty solution, and rolled back to firefox 54.0, which worked fine. Until today. Today, 54.0 was experiencing the issue as well, so I naturally decided to try 55.0 - which didn't work either. That leaves me where I'm at now.

Specific details: Tabs crash upon trying to load a video, presumably of a different format. It crashes occasionally on youtube videos, but is for the most part OK with them. Scrolling through a facebook feed however, will give you videos from lots of different sources, and I can reliably crash my tab within 10s if I load up facebook and just scroll down.

Potential fixes I have tried (of which, none solved my issue):

  • Going into About:config and changing the browser.tabs.autorestart and browser.tabs.autorestart2 both to be false. This is following the recommendation of another thread, given to a different user with a similar problem, found here: ( https://support.mozilla.org/en-US/questions/1159697 ).
  • Booting the browser up into safe mode
  • Updating any/all drivers. Specifically I can for sure, without a doubt, say that my gfx card drivers are up to date.
  • Creating a new firefox profile, and using it instead.

At this point the only thing that comes to mind is the idea that the plugin loading these videos isn't working correctly? But is it even a plugin?

Worth noting, if I change the about:config file pieces I listed above to both be false, instead of crashing a tab it will crash the entire browser. A crash report of that specific incident can be found using bp-92e3bbb7-9388-4412-9573-504010170905 .

The normal issue happening can be found using bp-a8e33356-c344-4159-889b-b330a0170905 .

Thank you for any/all help you can provide.

Ερώτηση από Juicearific 3 έτη πριν

Απάντηση από FredMcD 3 έτη πριν

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Firefox crashes

had a repeating crash this morning, and have tried starting in safe mode, uninstalling and reinstalling, without success. Firefox simply will not open :-( Scanned with Ma… (διαβάστε περισσότερα)

had a repeating crash this morning, and have tried starting in safe mode, uninstalling and reinstalling, without success. Firefox simply will not open :-( Scanned with Malwarebytes Premium; computer is clean Currently researching and submitting using Opera Crash ID: bp-ac942df4-f38b-4175-a4c4-4acd81170618 clicking automatically add button takes me away from this page (I am in Opera, not firefox), so I get to https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi

Ερώτηση από gnube 3 έτη πριν

Απάντηση από philipp 3 έτη πριν

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Why is Firefox crashing every hour or so on a fresh win10 install?

I finally got around to upgrading to windows 10, but it's starting to feel like a downgrade. I have been trying to track down the cause of these crashes over the last few… (διαβάστε περισσότερα)

I finally got around to upgrading to windows 10, but it's starting to feel like a downgrade. I have been trying to track down the cause of these crashes over the last few days, as well as the cause of a bluescreen involving directx. I only mention that in case the two problems are related.

Crashes occur seemingly at random.

On top of messing with extensions and trying to recreate the problem, I have tried running in safe mode, and still encounter these random crashes. I'm not quite sure what I'm looking for in these crash reports, so I have run out of ideas. Hopefully someone who knows more than I do can help.

Safe Mode Crash

bp-b03e3544-5c31-41d1-adc5-7a1d31170617

Other Crashes bp-df19cf0e-2355-445a-9226-266561170617

bp-06718fb9-92cf-489b-bcf6-d2fed1170617

bp-fade66ba-bd92-4a96-804f-6cd771170616

bp-9224677d-116a-4072-a4c7-5957c1170616

bp-e7f7716b-7172-433e-83ac-e34391170616

bp-9043b59f-f7b3-4665-aba7-de2a71170616

bp-b6c708c1-d331-453b-bfca-edf3b1170615

bp-9fd56951-c7ec-4612-8ae1-d5f921170615

Ερώτηση από Pharaoh439 3 έτη πριν

Απάντηση από cor-el 3 έτη πριν

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Firefox crashes

For some reason Firefox keeps crashing recently, usually when I'm trying to input text. So far I've experienced this while browsing plurk and pixiv, and Firefox tends to … (διαβάστε περισσότερα)

For some reason Firefox keeps crashing recently, usually when I'm trying to input text. So far I've experienced this while browsing plurk and pixiv, and Firefox tends to crash multiple times after the initial crashing.

I'm currently running Windows 10 and the latest version of Firefox, and I do regularly install windows updates aside from some driver updates known to brick the computer.

Here's the crash reports for the most recent crashes: bp-c211899f-c73a-49ea-9891-f60a31170613 bp-5ecc1f4d-c2ac-4de3-8e7e-779f81170613 bp-fec3344b-521f-4906-91c8-380081170613

Ερώτηση από crystalsuicune 3 έτη πριν

Απάντηση από cor-el 3 έτη πριν

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constant crashes on win 10

ANYTIME I use firefox on win 10 it crashes. Anywhere between 30 seconds and 2-4 minutes, it WILL crash. My box is new (and fast). Flash is current. JAVA is installed. I a… (διαβάστε περισσότερα)

ANYTIME I use firefox on win 10 it crashes. Anywhere between 30 seconds and 2-4 minutes, it WILL crash. My box is new (and fast). Flash is current. JAVA is installed. I am using Version 49.0.1

Ερώτηση από base53 3 έτη πριν

Απάντηση από philipp 3 έτη πριν

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Firefox keeps crashing whenever I load a specific webpage

Whenever I load a page from "steampowered.com" or any of its affiliates, Firefox seems to crash right after it loads. This only happens when I have more than one tab; thi… (διαβάστε περισσότερα)

Whenever I load a page from "steampowered.com" or any of its affiliates, Firefox seems to crash right after it loads. This only happens when I have more than one tab; this has only started happening today. I have some crash logs if anyone needs it.

Ερώτηση από Mnnw52 5 έτη πριν

Απάντηση από guigs 5 έτη πριν

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One solution to Flash Plugin hanging or crashing issues.

hey guys, i wasnt sure where i could put this info, i have discovered some info regarding the "FLASH PLAYER PLUGIN." that doesnt seem to be documented on any kb article … (διαβάστε περισσότερα)

hey guys, i wasnt sure where i could put this info, i have discovered some info regarding the "FLASH PLAYER PLUGIN." that doesnt seem to be documented on any kb article or support thread, so hopefully one of you will be able to help getting this submitted. obviously this wont fix everyone's problem, but it should be included.

THE PROBLEM::

Flash Player Hanging or Crashing (unable to watch flash/video content) Script has become unresponsive error message when trying to view flash/video content

THE SOLUTION:

a possible cause to this problem is that you have lost permissions to the file directory where flash is actually stored. without these permissions you will be unable to properly utilize the flash plugin on firefox.

to fix the problem we will need to update the security settings on the flash directory.

for 32 bit machines: C:\Windows\system32\Macromed\Flash

for 64 bit machines: C:\Windows\SysWOW64\Macromed\Flash

navigate to the \Macromed\ folder and right click on the flash folder and select properties. click on the security tab at the top of this box then on the advanced button at the bottom of this box. after navigating to this screen, you will need to click change permissions. first make sure there is no deny statement which is denying access to this folder, if one exists, remove it. second make sure that the name "Everyone" has the abilty to read and execute, to do this: click on everyone, then edit. next, select: apply any changes to: "This folder, subfolders, and files." this is at the top of the edit box. after you click ok to the changes you made, you will need to enable the option: "Replace all child object permissions with inheritable permissions from this object." now click the apply button, then ok button. now check to see if firefox is working.


if you find that you are unable to change these permissions, then you lost access to the parent folders as well and they are replacing child object permissions. you will need to apply the solution above to the parent folder that is overriding the permissions. this will either be: \system32\ or \SysWOW64\ depending on your machine or possibly even the \Windows\ folder.

If you find that these parent folders indeed had their permissions lost, then you have likely acquired some malware. You should download Malwarebytes Anti-Malware and do an update and full scan.

Ερώτηση από Obscvred 5 έτη πριν

Απάντηση από FredMcD 5 έτη πριν

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Firefox crash when visiting Google+

Hello Every time I open Firefox and then when I visit Google+, Firefox crashes. Then I see Error Report window where I click "restart firefox" and then everything is ok. … (διαβάστε περισσότερα)

Hello

Every time I open Firefox and then when I visit Google+, Firefox crashes. Then I see Error Report window where I click "restart firefox" and then everything is ok.

I submited crash report several times and I have this problem since version 30 and it persists now in version 31.

I'm using Ubuntu 14.04 32-bit so I opened firefox with terminal to see what's wrong and this is what I get:

(process:8059): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed

(firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::sm-connect after class was initialised

(firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::show-crash-dialog after class was initialised

(firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::display after class was initialised

(firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::default-icon after class was initialised

    • (firefox:8059): CRITICAL **: gst_app_src_set_size: assertion 'GST_IS_APP_SRC (appsrc)' failed
    • (firefox:8059): CRITICAL **: gst_app_src_set_size: assertion 'GST_IS_APP_SRC (appsrc)' failed


Best regards

Ερώτηση από alenn 6 έτη πριν

Απάντηση από cor-el 6 έτη πριν

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submission of pending crash reports

hi all Pretty straight forward (I hope): Currently using Firefox 31.0 on windows 7 64 bit home premium. Just realised that I've got about 20 sets of pending crash reports… (διαβάστε περισσότερα)

hi all

Pretty straight forward (I hope):

Currently using Firefox 31.0 on windows 7 64 bit home premium.

Just realised that I've got about 20 sets of pending crash reports (.dmp and .extra) located here:

...AppData\Roaming\Mozilla\Firefox\Crash Reports\pending

Date-range is Feb to Aug 2014, so presumably applies to approx firefox versions 29-31.

Is there a way to force / request submission of these reports?

I have no particular desire to delete them - they don't take up much HD space.

However, there's no point in keeping them if I can't trigger a submission process.

Also, I would like to contribute to bug-resolution by proving the reports.

Btw, I think they are probably mostly Flash related.

This is not just a whinge. The Flash plugin seems to fall over quite frequently (for me anyway) - certainly appears the only one I can rely on to misbehave! I checked the top plugin crash submissions too for the last 28 days on mozilla's crash-stats (filtering on FF 31 and windows)... and... the top 3 entries, which account for 55% of all plugin crashes, appear all to be flash related lol (gJ adobe) ;)

Anyway, if anyone can tell me how to submit these pending reports, I'd be grateful.


Regards,

Gary

PS I noticed, when providing FF's troubleshooting info for this post, that I got a crash report submission (automatically) about 15 mins ago... and one pair of files has disappeared from my Pending folder.

Do I just have to be patient then? I use FF a lot, so don't really understand what circumstances trigger the report submission (i.e. it's not a question of just having FF open / active).

Thanks again for any assistance rendered.

Ερώτηση από gazzawazza 6 έτη πριν

Απάντηση από cor-el 6 έτη πριν

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Firefox 28 wont start but does not crash

Hi, The problem: firefox.exe starts, process shows up in process explorer and quits within <1 second. No crashreport, no eventlog-entry, no dialog. Just plain nothing… (διαβάστε περισσότερα)

Hi, The problem: firefox.exe starts, process shows up in process explorer and quits within <1 second. No crashreport, no eventlog-entry, no dialog. Just plain nothing.

The environment: Win 7 Enterprise 64Bit, Standard FF28 Download (tested de, en and de-eu)

Tests: reinstall, starting "firefox.exe -p", deinstall+Reboot+tempdelete+reinstall, tested both with en and DE Download nd with de-EU download for FF28. FF24 ran fine.

I did not try nightly builds for FF29

Ερώτηση από joshua8hh 6 έτη πριν

Απάντηση από joshua8hh 6 έτη πριν

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flash is not working

I have installed flash, it is enable in my plugins however it is not working. I have noticed that when i go onto a site with flash firefox will crash.

Ερώτηση από jamtoday 6 έτη πριν

Απάντηση από cor-el 6 έτη πριν

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Crash bp-0e7b391a-aa4b-4dbf-b189-91fa52130919

This one of several Crash Reports\submitted I have which all have common last seven digits except the final 2. For example: bp-0e7b391a-aa4b-4dbf-b189-91fa52130919 (in… (διαβάστε περισσότερα)

This one of several Crash Reports\submitted I have which all have common last seven digits except the final 2. For example:

bp-0e7b391a-aa4b-4dbf-b189-91fa52130919   (included this one as well - c)
bp-1c89e9c6-f5eb-466f-ac32-02afe2130918
bp-4f6550cb-cd29-4d2c-96b3-97d412130923
bp-7f5685d1-47fb-46ae-b9b7-e40a32130923
bp-7fb95e6a-7139-42b2-bc47-42f382130918
bp-7658d3cb-5ec7-4786-923b-57d7f2130923
bp-63365a46-a222-4451-bb22-a4ef82130918
bp-960577d7-3f65-400a-9e5a-043162130918
bp-31267553-0cb1-4b05-9bb7-5ee622130918
bp-e6304161-7053-4731-b46a-afc602130922
bp-d7a2f1f8-9e25-4843-b767-b0ccb2130918

I have tried all of the answers I could find with what appeared to be related codes & some of the others too but am still without a solution. I have tried removing software that was installed around the period when the crashes started to but still no joy. Can someone please help me out as I am desperate to get Firefox back up again as I am not keen on the other browsers by comparison. BTW It will not run in safe mode either!

Ερώτηση από ashton.c 7 έτη πριν

Απάντηση από philipp 6 έτη πριν