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Donation

Using PayPal, I have just clicked on making a donation to you of 20 dollars. I had intended it to be 10 dollars. Also, I'm not sure whether I made a mistake regarding a… (διαβάστε περισσότερα)

Using PayPal, I have just clicked on making a donation to you of 20 dollars. I had intended it to be 10 dollars. Also, I'm not sure whether I made a mistake regarding a single donation or a monthly donation. I cannot afford to make you a monthly donation for that amount. I am happy to donate 10 dollars on an annual basis. Please inform me if I have made a mistake, or whether this is a single donation.

Ερώτηση από Mike-on-the-Costa 12 ώρες πριν

"The Big Lie" & I Don't Mean Politics

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox … (διαβάστε περισσότερα)

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox browser (years ago). While I was researching a different issue, I found other users' posts about app.normandy. They all said that it allowed Mozilla to do what Mozilla promised not to do: run studies in violation of users' preference to opt out. Based on what I learned from those posts, I found where app.normandy was in my computer's about:config and toggled it to false. I want to thank those other users for their posts. Mozilla's explanation, also according to those posts, is that "Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria." Aside from whether or not Mozilla should be remote-controlling clients in this way, does it really consider all the diverse places in the world where its users live to be "in the wild?"

Ερώτηση από 1&Done 4 μήνες πριν

Τελευταία απάντηση από TyDraniu 4 μήνες πριν

deletion of my firefox account with the username [email address] is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to i… (διαβάστε περισσότερα)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Ερώτηση από donovangregg 4 μήνες πριν

Τελευταία απάντηση από Seburo 1 μήνα πριν

Request Account Deletion

Hello Mozilla Team, I have a small problem. My home server was killed by a flood, so I lost my password manager (2FA & recovery code). The geo backup was unfortunatel… (διαβάστε περισσότερα)

Hello Mozilla Team,

I have a small problem.

My home server was killed by a flood, so I lost my password manager (2FA & recovery code). The geo backup was unfortunately a bit older and does not contain the data for my Mozilla account. This has now locked me out of my account, but I still want to delete it. I have read the article (https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication), but I still have the right to delete my account and have my data deleted.

I would like to know who to email to get this started, Stay healthy, thanks for the help.

Ερώτηση από Sven 4 μήνες πριν

Τελευταία απάντηση από Seburo 4 μήνες πριν

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (διαβάστε περισσότερα)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Ερώτηση από tsft1 4 μήνες πριν

Τελευταία απάντηση από FredMcD 4 μήνες πριν

Can someone add these new languages for addon localisation?

Hi, I would just like to ask, could someone add these new languages for addon/product localisation? They are: Welsh - cy - Cymraeg Hindi - hi Tamil - ta Icelandic - … (διαβάστε περισσότερα)

Hi, I would just like to ask, could someone add these new languages for addon/product localisation? They are:

  • Welsh - cy - Cymraeg
  • Hindi - hi
  • Tamil - ta
  • Icelandic - is - Íslenska
  • Swahili - sw - Kiswahili
  • Zulu - zu - isiZulu
  • Xhosa - xh - isiXhosa
  • Galician - gl - Galego

These languages all have over 500K speakers (all except Icelandic have over 1 million). Thanks!

Ερώτηση από oliver.palmer5 3 μήνες πριν

Τελευταία απάντηση από jscher2000 3 μήνες πριν

Primary account change

Access Manage Accounts Primary Account email shown. Secondary email states none. Try to add new email so I can make it the Primary account. Enter new email and states … (διαβάστε περισσότερα)

Access Manage Accounts Primary Account email shown. Secondary email states none. Try to add new email so I can make it the Primary account. Enter new email and states already exists?? but still showing NONE in the box. Seen the info on how to change Primary account but cannot get passed my Manage Accounts as the problem with the Secondary email not showing to trigger the change Primary Address box.

I would be very grateful if somebody has a solution to this problem as the current Primary Address is an old email which I wish to stop using.

Ερώτηση από Mike 3 μήνες πριν

Τελευταία απάντηση από cor-el 3 μήνες πριν

Help me delete my account

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete i… (διαβάστε περισσότερα)

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete it, what can I do ? Please help me soon Is there an email to contact Firefox for such matters? or what should I do?

Ερώτηση από mycommanon 3 μήνες πριν

Τελευταία απάντηση από Bithiah 2 μήνες πριν

Deleting account after losing access

I recently and stupidly lost access to my 2FA app. I am not hopeful that I will regain access and would just like to delete my old Firefox account so that it isn't there … (διαβάστε περισσότερα)

I recently and stupidly lost access to my 2FA app. I am not hopeful that I will regain access and would just like to delete my old Firefox account so that it isn't there to be abused.

Is there any way to do this?

Thanks!

Ερώτηση από njfort 3 μήνες πριν

Τελευταία απάντηση από cor-el 3 μήνες πριν

Change username

I've seen the answer to this on a couple of other Q&A posts, but just in case... On the Edit Profile page, under Username, it lets you delete the existing name and ty… (διαβάστε περισσότερα)

I've seen the answer to this on a couple of other Q&A posts, but just in case...

On the Edit Profile page, under Username, it lets you delete the existing name and type in your own. And a helpful instruction tells you permissible characters. But if you attempt save the change, you get an error message.

The other Q&A posts say that you can't, in fact, change your Username. If so, why doesn't the Edit Profile page say so? Why does it mislead you into attempting to change your Username?

Also, the note under the Username textbox says, "Keep in mind that your username is visible to the public." So, if your e-mail includes some form of your personal name, and that name becomes your username by default (which happened to me), and you never notice this, you get exposed (such as by posting a query here)? But in fact, the "Keep in mind..." instruction isn't fully true. As one of the other Q&A posts says, if you choose a display name (which is blank until you add one), your username is NOT exposed. But the Edit Profile page doesn't tell you this.

So, the whole Username portion of the Edit Profile page is very misleading. It needs to be clarified. And, when you sign up for Firefox, you should be given an opportunity to choose a unique username. Mine was forced on me in the background, apparently.

Ερώτηση από watt 2 μήνες πριν

Τελευταία απάντηση από cor-el 2 μήνες πριν

Mailserver does not exist

I can´t verify anything because my old mailserver tele2.se does not exist any more. old mail os.be@tele2.se please answer with new mail beoslse@gmail.com /Bertil ÖStergr… (διαβάστε περισσότερα)

I can´t verify anything because my old mailserver tele2.se does not exist any more. old mail os.be@tele2.se please answer with new mail beoslse@gmail.com

/Bertil ÖStergren

Ερώτηση από os.be 2 μήνες πριν

Cannot change email because service provider has cancelled primary email.

Can you please explain how to change my email address. When I try, the account wants to send a confirmation to the original email that has been cancelled. I can no long… (διαβάστε περισσότερα)

Can you please explain how to change my email address. When I try, the account wants to send a confirmation to the original email that has been cancelled. I can no longer receive email at this address! Is there a phone number to contact someone for help?

Ερώτηση από Perry 2 μήνες πριν

Locked out of my account

I'm locked out of my main account which I need for the bookmarks for my work. When they send an email to my account to unlock it gets returned. The email is spelled corre… (διαβάστε περισσότερα)

I'm locked out of my main account which I need for the bookmarks for my work. When they send an email to my account to unlock it gets returned. The email is spelled correctly and is accepting incoming emails. I've made a new account to write this message, I need access to my original account asap, how can I sort this?

Ερώτηση από illbeback29 2 μήνες πριν

Firefox account has got locked

After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the… (διαβάστε περισσότερα)

After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the same issue. If I lost this account, all my other accounts will be lost Please, help. Thanks & Regards.

Ερώτηση από Rakib 2 μήνες πριν