Φόρουμ υποστήριξης - Firefox

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired.

You updated your unstable system. It did the update, but now my saved passwords are missing. If your system deletes the passwords, what kind of safety do users of Firefox are guarantee? If this issue is not resolved, I will leave and delete your browser NEVER to use it again. In addition, I created a Firefox account long time ago to supposedly have my passwords secure. At this point all the passwords are missing. What security is your system providing?

When I click on my bookmarks tab it will open up and show me all my bookmarks. When I click on any of my bookmarks they will not open. Any one have any ideas? (would money help?)

Long ago, I would use Tab-Mix Plus but that functionality went away around FF57.

For most cases since then, Cntl-Shift-T works well.

But I found a use case where Cntl-Shift-T does not work. If one has an active form in progress in given tab, then opens another link on top of that, then closes the tab with Cntl-W or equivalent, then after the CS-T the form progress from the overlaid url is lost.

I use Cntl-W so freely that I can miss that I have accidentally closed tabs that I normally like to keep open. I sometimes don't notice till much later, too long for easy CS-T and I have to recreate from other resources. I have already removed the X-close buttons per tab.

Tab-Mix Plus would just prevent closing of protected tabs all-together and prevent both of these issues.

I have my own webapp framework, and my primary way to workaround this is use target=_blank liberally on local links. But that is an unnatural process in many ways with extra overhead of creating and destroying tabs rather that simply redirecting the current one.

Maybe there's another way around all of this?

I just installed Firefox on a new computer and am having lots of issues w/set-up. I found the place in settings that lets you chose the home page and how new tabs are displayed, but the only options for new tabs seem to be Mozilla's default and blank page. For now I've set it to blank page but I'm trying to find a way that any new tab I open defaults to google. Thank you for your help.

When opening or downloading an attachment from an email (yahoo mail) the email tab closes after about 20-25 seconds without warning. Happens each time a new attachment is opened, but does not happen when opening the attachment subsequent times. Happens on all my computers. Have tried all the basic remedies..clearing cache... cookies..etc

I have seen same exact issue posted by others.

This started happening approx 4-6 weeks ago.

This happens only in Firefox, rest all browsers chrome, edge, internet explorer works fine and there is no issue with youtube. I already resinstalled firefox, created new profile, safe mode etc. This is something from firefox side only.

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I think Firefox just updated to 106.0.1 (64-bit). Since then I am not able to play videos on certain sites that I need to for work. I get a message "This video cannot be played (error code 224003)" This happened last year and I can't figure out how I fixed it other than it is definitely Firefox.

The website that breaks is: https://travelfilmarchive.com/home.php

I think I accidentally changed the proxy settings on Firefox for Mac V. 106.0.1. I get an error message with most websites now, including all Google sites, stating

"Secure Connection Failed. An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." Please advise..

Roger Matile [email removed from public]

Since update 106, there is a new dock icon for Firefox on MacOS tailored for Big Sur an above. I'm still using Mojave for 32bit apps, and it doesn't look as good. Can we have an option to revert back to the old dock icon?

I do a lot of OS switching - I test various Linux distros on my 5 laptops and one really old 32 bit system for my mother-in-law and I am wondering if I can use FireFox Accounts over and over without making a new service device every time I need something from FF Accts :P

This has bugged my off and on for a long time but I have mostly ignored the issue ... until last week I discovered I had like 20 some odd devices on my account -- going back 2 years or more. Now, I signed out of many of them and I am down to about 15 -- mostly because I am a little confused about how FF Accts determines what to sync ... especially since I use FF for testing and the shouldnt be that much in each 'sync' device ...

So, is there a way to use FF Accts 'sync' to get my data to a new device without making a new 'synced' device?

Thx/Bill

PS - a few FF releases in the past I got what I wanted by just copying the .mozilla directory to the new system but that broke a few releases ago :P too bad stuff has to change :(

Also, please understand that I am on Android, iOS, MacOS, and Linux daily so trying to 'gather' what I am submitting this question on will not lend itself to trying to solve my insanity >< Sorry!

I just got a new Macbook signed in and forgot my firefox password so then I reset the password, unknowingly lost my bookmarks...Can you help me recover that profile?

It was for account name: [Email address]

Bookmarks that I have added do not show up in the Bookmarks Menu folder that I have chosen using Triple bar menu_Bookmarks_Bookmark Current Tab. I have taken the search bookmarks to find the correct bookmark but this is getting tedious. I have also discovered that the folders located in the Sidebar Listing don't agree with the Bookmarks Menu on the toolbar.

A sample of four folders: FOLDER Qty Per Sidebar Qty Per Bookmark Menu A 16 6 (Some but not all in the sidebar belong here.) B 9 5 (Some but not all in the sidebar belong here.) C 8 8 Hooray a good match! D (Other BM) 29 25

Some of the entries in the sidebar have no relation to the folder subject. While I may have put some entries in the wrong place the two folders with the same name should have the same bookmarks displayed. At least that is my expectation. This happened soon after an update.

There are no incorrect entries in the Bookmarks Menu bar.

I recent migrated from Ubuntu Mate 20.04 to 22.04, now I see that Firefox come from snap (not form .deb package). I find that bleachbit is no more capable to clean Firefox cache and I find a tricky situation: Firefox suggest me to autocomplete fields like account or username, amount (in home banking web page) and others, but I disabled the auto complete and the suggestions I can see are even from months ago and I never see that suggestions when I was using 20.04 because bleachbit was cleaning it weekly. Now the fact is that represent a privacy problem for me. How can I fix this problem?

I have an account that I am unable to log into or reset the password for. When I attempt to do either, I receive an error saying "Primary account email required for reset" which appears to be a database issue.

I believe that this could be fixed by populating the "Primary account email" field with the current contents of the username so I am finally able to log in with that account.

Is there any way I can get in touch with someone at Mozilla to get this issue fixed?

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it must be something with the new download from Firefox. The message from online banking keeps saying try another browser,could someone help me with this issue